16
TROUBLESHOOTING
Before Calling for Service
If a failure occurs in the product, check the following before contacting the Service
Center.
Symptoms
Solution
The appliance does not
operate.
• No power is supplied. Connect a suitable AC
adapter (5 V, 1.8 A) and check if the charging cable
is properly connected with reference to the Supply-
ing Power section.
• The top cover is not closed. Close the top cover.
The wearable air purifier
cannot be charged.
• The case and the wearable air purifier are not con-
nected. Check the connection between the wearable
air purifier and charging socket, and between the
charging socket and the case.
• No power is supplied. Connect a suitable AC
adapter (5 V, 1.8 A).
The filter drying indica-
tor light keeps flashing.
• The case and the wearable air purifier are not
connected. If the filter drying indicator light flashes,
check the connection between the wearable air
purifier and charging socket and between the
charging socket and the case.
