There is no sound,
and I hear other
noises
Problems
Solutions
Check whether the device is properly connected to the
computer, whether the USB cable between the computer and
device is properly connected, and whether the memory is full.
I hear noise
when I listen to
the radio, and I
cannot access
certain stations
Files or data
were lost
Problems
Solutions
Power does not
turn on
Power will not turn on if the battery is completely discharged.
Try turning on the power after recharging the battery.
Press the Reset hole and check whether the Hold button is
displayed as [HOLD
▶
].
I cannot see the
window
The device is hot
Troubleshooting
43
44
Troubleshooting
Customer Support
4
Customer Support
4