82 L86C | User Guide
Category
Sub-Category
Question
Answer
Phone Function
Unlock Sequence
What should I do if
I forgot the Unlock
Sequence and I didn’t
create a Google
Account on the
phone?
Without entering the Unlock sequence you
will not be able to access your phone.
Caution: If you perform a factory reset,
all user applications and user data will be
deleted. Please remember to back up any
important data before performing a factory
reset.
How to perform a factory reset:
1. Turn the power off.
2. Touch and hold the following keys at
the same time for 12 seconds:
Volume
Down Key
+
Home Key
+
Power/Lock Key
.
3. Release all of the keys when you see
the screen message "Permanently Erase
User Data & Reset Settings? Press the
Power key to confirm and any other key
to cancel.
4. Press the
Power/Lock Key
to
confirm (or press the
Volume Keys
to
cancel). When you press the
Power/
Lock Key
to confirm, a pop-up
appears asking "Are you sure you want to
continue with erase?".
5. Press the
Power/Lock Key
and your
phone will be restored to the factory
settings. To cancel, press the
Volume
Keys
.