BYOP phones) include the Triple Minutes for Life feature. Any minutes included with a Double or
Triple Minute Airtime Card will not double or triple. The Double or Triple Minutes feature applies
to the life of a single TRACFONE or BYOP. The Double or Triple minutes feature is not transferable
even if Your phone is damaged, lost or stolen. Only purchased minutes that are redeemed after the
redemption of a Double or Triple Minute card will double or triple. Promotional, bonus and other
non-purchased airtime minutes will not double or triple. You may not add a Double or Triple Minute
card to a TRACFONE that already has a Double or Triple minute feature or card. Doing so will not
result in any additional doubling or tripling of purchased airtime. Double and Triple Minute Cards and
phones that include the Double or Triple Minute feature will not double or triple the value of Data Cards.
A Smartphone with a Double or Triple Minute feature will double or triple the amount of voice, text
and data associated with each card (for example, a 60 minute card redeemed on a Smartphone with
the triple minute feature will receive 180 minutes for voice, 180 text messages and 180 MB of data).
SAFELINK CUSTOMERS PLEASE NOTE: If you are a SafeLink Customer on Plan Option 1 or 2,
TracFone Airtime minutes added to your SAFELINK phone do not expire with active service and Usage
(as defined in the SafeLink Terms and Conditions) during a consecutive sixty (60) day period. If you are
a SafeLink customer enrolled in plan option 3, all of your unused minutes expire at the end of each
month upon your receipt of your free 250 monthly minutes unless you have purchased and added
a TracFone airtime card to your phone. You may carry over unused airtime minutes on the SafeLink
250 Minute Plan for up to 3 consecutive months. By purchasing and adding a TracFone airtime card
before the 25th of the month, your unused airtime minutes (including your free monthly allotment and
any additional TracFone Airtime cards) will carry over for 3 consecutive months from the date of your
last TracFone Airtime Card redemption. If you purchase and redeem a TracFone Airtime Card on or
after the 26th day of any month, your airtime balance will be reset and not be carried over to the next
month. The minutes you purchased will be carried over together with your next three allotments of free
monthly minutes. Adding more than one Airtime Card at the same time will NOT extend your airtime
carry over for more than the 3 consecutive months. The 3 month carry over is effective from the date
of redemption of the last airtime card redeemed to your phone.
TracFone airtime has no cash value and is non-refundable. TracFone Airtime Cards, airtime rate plans,
and card denominations are subject to change without prior notice.
5. SERVICE END DATE: If you do not purchase and add airtime prior to the Service End Date, your
TRACFONE Service will be deactivated on the Service End Date and you will lose your TRACFONE
phone number even if you have minutes remaining. To prevent this from occurring, please keep your
TRACFONE Service active by purchasing and adding one or more airtime cards before the Service End
Date. Notwithstanding the Service End Date, TracFone reserves the right to discontinue service and
deactivate any TRACFONE or BYOP for which there is no voice, text or Data Services usage for a period
of twelve (12) consecutive months. If your Service is deactivated, your Service can be reactivated by
purchasing and adding an Airtime Card. Once reactivated, Your TRACFONE or BYOP may be assigned
a new phone number. Airtime which remained unused at the time of deactivation will still be available
if Service is reactivated within 60 days from the deactivation date otherwise; any unused airtime will
be lost.
6. TRACFONE DATA SERVICES: With certain TRACFONE phone models, you can download ring tones,
graphics, access information services such as news, weather and sports (“Information Services”)
and utilize multi-media services (“MMS”) (ringtones, graphics, Information Services and MMS are
collectively referred to as “Data Services”) through TracFone Mobile Web (“WAP”). Data Services are
additional Services offered by TracFone, and there is an additional charge or debit of units or data for
use of such Services.
In order to purchase, download or access TracFone Data Services, You must have active service and
sufficient available airtime or data (for Smartphones). Each time you access the WAP, usage will be
deducted (“Access Charges”).
Access Charges begin when your TRACFONE or BYOP device makes a data connection. This should
occur shortly after you open your browser, send or receive a multi-media message (e.g., a picture),
initiate a content download or if WAP access is initiated for any other purpose. Access Charges
end when the data connection terminates. This should occur shortly after you close your browser,
successfully receive or send a multi-media message (e.g., a picture), after a successful content
download or after any other closure of a WAP session. The WAP access duration and the related
Access Charges are NOT determined from the exact moment you press a button on your device to
open or close the browser.
In addition to the Access Charges, there may be additional charges for any content you select to
download (“Content Charge”). The Content Charges vary depending on the type of content you
purchase and download. You will be advised of the Content Charges prior to finalizing your purchase.
The Data Services you purchase and download may only be used or viewed on the device for which
they were purchased and cannot be transferred to any other device, including a new or replacement
device. Data Services are non-refundable and non-transferable.
Purchasing Data Services with Airtime Minutes on Feature Phones: The charges for Data
Services purchases are determined by the last airtime card redeemed and the appropriate
dollar-to-minute conversion factor. The charges for Data Services in U.S. Dollars and/or minutes and
the dollar-to-minute conversion factor(s) are subject to change at any time without prior notice. The
current Dollar-To-Minute Conversion Factors for Data Services may be accessed on the TracFone
website. Click on “Airtime” and from the drop down menu select “Apps & More” and then “Cost.”
The chart details the number of minutes you will be charged for each dollar you spend for the Data
Services you purchase.
Charges for MMS (e.g., picture messaging) on Feature Phones. You will be charged 1.0 unit to send
or receive a multi-media message (the “MMS Charge”) and a WAP Access Charge (described below)
based upon the time it takes to send or receive the multi-media message.
Additional Access Charges for Data Services and MMS on Feature Phones. In addition to Content
and MMS Charges, there is always an additional Access Charge of 0.5 units per minute associated with
downloading content, accessing/viewing Information Services or utilizing MMS. Total Access Charges
will vary depending on the size of the content and the actual time it takes to download the content,
access/view the Information Service or utilize MMS.
Data Plans for TracFone Smartphones. TracFone Smartphone users may purchase TracFone Data
Cards which will provide a specified amount of data access without minute deductions. Data Cards
provide a set amount of data access identified on the face of the card, denominated in megabytes or
gigabytes. Data Cards do not double or triple, even if redeemed on a phone activated as a double or
