LG MHES173 Series Owner'S Manual Download Page 39 | Manualshive

Page: 39 / 48

background image

39

TROUBLESHOOTING

EN
G

LI

SH

Wi-Fi

Improper Defrosting Cookware is not microwave safe, or cook settings were wrong.

• Test that cookware is microwave safe.
• Change defrost time or weight.
• Turn or stir food during defrost cycle.

Food does not bake

or roast properly

Oven controls improperly set.

• See the Operation chapter.

Incorrect cookware or cookware of improper size being used.

• See the Operation chapter.

Moisture collects on

oven window or

steam comes from

oven vent

This happens when cooking foods high in moisture.

• This is normal.

Control panel light is

not working (on

some models)

The LEDs on the control panel turn off after a few minutes to save energy.

• Press any key to activate the control panel. If the controls are idle for a few minutes, the

LEDs will turn off again automatically.

Problem

Possible Cause & Solution

Problem

Possible Cause & Solution

Trouble connecting

appliance and

smartphone to Wi-Fi

network

The password for the Wi-Fi network was entered incorrectly.

• Delete your home Wi-Fi network and begin the connection process again.

Mobile data for your smartphone is turned on.

• Turn off the Mobile data on your smartphone before connecting the appliance.

The wireless network name (SSID) is set incorrectly.

• The wireless network name (SSID) should be a combination of English letters and

numbers. (Do not use special characters.)

The router frequency is not 2.4 GHz.

• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and

connect the appliance to the wireless router. To check the router frequency, check with

your Internet service provider or the router manufacturer.

The appliance is too far from the router.

• If the appliance is too far from the router, the signal may be weak and the connection may

not be configured correctly. Move the router closer to the appliance or purchase and

install a Wi-Fi repeater.

During Wi-Fi setup, the app is requesting a password to connect to the product (on

certain phones).

• Locate the network name which starts with "LG" under Settings > Networks. Note the last

part of the network name.
- If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.
- If the network name looks like LGE_Appliance_XXXX, enter XXXX twice as your password.
For example, if the network name appears as LGE_Appliance_8b92, then you would enter

8b928b92 as your password. In this instance, the password is case sensitive and the last 4

characters are unique to your appliance.

us_main.book.book Page 39 Monday, October 18, 2021 10:34 AM

«
...
37
38
39
40
41
...
»

Summary of Contents for MHES173 Series

Page 1: ...manual thoroughly before operating the appliance and keep it handy for reference at all times ENGLISH MFL68927906 Rev 00_101821 www lg com Copyright 2021 LG Electronics Inc All Rights Reserved us_main book book Page 1 Monday October 18 2021 10 34 AM ...

Page 2: ...E TO EXCESSIVE MICROWAVE ENERGY a Do not attempt to operate this oven with the door open since open door operation can result in harmful exposure to microwave energy It is important not to defeat or tamper with the safety interlocks b Do not place any object between the oven front face and the door or allow soil or cleaner residue to accumulate on sealing surfaces c Do not operate the oven if it i...

Page 3: ...cause serious injury and damage As with any appliance close supervision is necessary when used by children Read and follow the PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY found on page 2 This appliance must be grounded Connect only to a properly grounded outlet See the electrical GROUNDING INSTRUCTIONS section Use this appliance only for its intended use as described in th...

Page 4: ... care when inserting a spoon or other utensil into the container After heating allow the container to stand in the microwave oven for a short time before removing the container Do not cover or block any openings on the appliance Do not store this appliance outdoors Do not use this product near water for example near a kitchen sink in a wet basement near a swimming pool or similar locations This ap...

Page 5: ...sult in a hazardous situation Do not rinse trays and racks by placing them in water immediately after cooking This may cause breakage or damage Improper use could result in damage to the oven Microwave Oven Must be installed following the provided installation instructions Secure the cord in the cabinet above the oven Do not tamper with the built in safety switches on the oven door The oven has se...

Page 6: ... TV Bluetooth or other equipment Move the microwave oven away from the receiver Plug the microwave oven into a different outlet so that the microwave oven and receiver are on different branch circuits FEDERAL COMMUNICATIONS COMMISSION RADIO FREQUENCY INTERFERENCE STATEMENT U S A ONLY This equipment generates and uses ISM frequency energy and if not installed and used properly that is in strict acc...

Page 7: ... accidentally started CAUTION To avoid risk of personal injury or property damage do not use stoneware metal cookware or metal rimmed cookware in the oven Keep aluminum foil at least 1 inch from the oven walls metal rack and other pieces of foil Foil can cause arcing if it gets too close to the oven walls during cooking NOTE Use the rack for extra space when cooking in more than one container at t...

Page 8: ... D 29 14 16 x 16 1 2 x 16 3 8 inches Dimensions of Oven Cavity W x H x D 21 5 8 x 9 3 4 x 14 1 4 inches Capacity of Oven Cavity 1 7 cu ft Net Weight MHES173XX Model 72 3 lbs MHEC173XX Model 72 3 lbs IEC 60705 RATING STANDARD Specifications are subject to change without prior notice Installation Requirements Installation Location Make sure you have enough space and support Microwave Convection Comb...

Page 9: ... vents are covered during oven operation the oven may overheat To prevent damage to the oven a sensitive safety device detects overheating and automatically turns the oven off The oven cannot be used until it has cooled sufficiently Grounding Instructions This appliance must be grounded In the event of an electrical short circuit grounding reduces the risk of electric shock by providing an escape ...

Page 10: ...ng the START button Press 3 to cook for 3 minutes at high f 30 seconds Start cooking without pressing the START button Press 30 seconds to cook for 30 seconds at high Press 30 seconds during cooking to increase the cook time by 30 seconds Add up to 99 minutes and 59 seconds g Clock Set the time of day h Timer On Off Use your microwave oven as a kitchen timer i Settings Use to change the default se...

Page 11: ...fore cleaning the oven or to prevent children from unsupervised use of the oven Setting Child Lock to ON 1 Press STOP Clear 2 Press and hold STOP Clear until LOCKED appears in the display approximately 3 seconds Canceling Child Lock Press and hold STOP Clear until LOCKED disappears in the display approximately 3 seconds NOTE If the oven is locked LOCKED appears in the display when any key is press...

Page 12: ...rowave component damage Custom Setting Set the default values for beep sound clock display speed defrost weight and turntable Setting Menu Refer to the information below to adjust the settings Setting the Defrost Weight from Lbs to Kg 1 Press Settings 2 Use the number keys to select 4 and 2 Microwave Power Levels This microwave oven is equipped with 10 power levels to give you maximum flexibility ...

Page 13: ...o restart cooking close the door and press START To clear the oven during a cycle press STOP Clear twice Operating the Microwave Microwave Mode Unless you are using the auto cooking functions the cook time and power level must be set manually Cooking for 5 Minutes 30 Seconds at 80 Power 1 Press Cook Time 2 Press the number keys to set the cook time 5 30 3 Press Power Level 4 Press 8 to select powe...

Page 14: ...nutes 2 Fresh Vegetable Hard 1 4 cups Cookware Microwave safe bowl Food temperature Refrigerated Instructions Add water 1 2 cups 2 tbsp water 3 4 cups 4 tbsp water Cover with vented plastic wrap After cooking let stand for 3 minutes 3 Fresh Vegetable Soft 1 4 cups Cookware Microwave safe bowl Food temperature Refrigerated Instructions Add water 1 2 cups 2 tbsp water 3 4 cups 4 tbsp water Cover wit...

Page 15: ...afe plate Food temperature Refrigerated Instructions Cover with lid or vented plastic wrap After cooking let stand for 3 minutes 2 Soup Sauce 1 4 cups Cookware Microwave safe bowl Food temperature Refrigerated Instructions Cover with vented plastic wrap After cooking stir and let stand for 3 minutes 3 Casserole 10 20 oz Cookware Microwave safe bowl Food temperature Refrigerated Instructions Cover ...

Page 16: ...ature Refrigerated Instructions Wash vegetables and cut into similar sized pieces small florets 1 in or 20 25 g per piece Follow the instructions under Asparagus for adding water and using the steam bowl 3 Brussels Sprouts 1 3 cups Cookware Steam bowl Food temperature Refrigerated Instructions Wash vegetables and cut into similar sized pieces Follow the instructions under Asparagus for adding wate...

Page 17: ...t the desired menu item and see the recommended amounts 1 Meat 0 1 6 0 lbs Beef Ground beef round steak stew cubes tenderloin steak pot roast rib roast rump roast chuck roast hamburger patties Lamb Chops 1 inch thick rolled roast Pork Chops 0 5 inch thick hot dogs spareribs country style ribs rolled roast sausage 2 Poultry 0 1 6 0 lbs Beef Ground beef round steak stew cubes tenderloin steak pot ro...

Page 18: ... set the desired menu item and see the recommended amounts 1 Butter 1 2 or 3 sticks 4 oz 1 stick Cookware Microwave safe bowl Food temperature Refrigerated Instructions Unwrap and place food in oven After heating stir to complete melting 2 Chocolate 4 or 8 oz Cookware Microwave safe bowl Food temperature Room Instructions Chocolate chips or squares of baking chocolate may be used Unwrap and place ...

Page 19: ... Modes and 4 to select Simmer Press 1 to select Rice Then press numbers to enter the weight Press START to start cooking After cooking carefully remove the bowl from oven Stir rice cover and allow to rest for 5 10 minutes if needed After standing time drain water if needed NOTE The amount of water and time may vary depending on the type of rice used The preset times are designed for standard long ...

Page 20: ...from the temperature recommended on packaged foods The baking time may vary according to the food condition or individual preference Setting the Convection Bake Function Example 45 minutes at 375 with preheating 1 Press Conv Bake 350 appears in the display 2 Set the oven temperature Press 3 7 5 and START 3 Press START again The oven starts to preheat and the display shows PREHEAT and the oven temp...

Page 21: ...hart above is only a guideline for your reference Adjust the time according to conditions or your preference Check doneness at the minimum time Food Temp Time min Comments Breads Muffins Nut Bread or Fruit Bread 400 325 25 to 35 70 to 80 Remove from pans immediately and cool slightly on wire rack Interiors will be moist and tender Cakes Pound Cake Butter Cakes Cake Mixes Fudge Brownies Cheese Souf...

Page 22: ...n the rack Food temperature Frozen 1 serving 5 ea 2 servings 10ea Convection Bake 450 13 00 15 00 3 Chicken Tenders 1 2 servings Cookware Metal tray on the rack Food temperature Frozen 1 serving 2 ea 2 servings 4ea Convection Bake 450 20 00 21 00 4 Fish Sticks 1 2 servings Cookware Metal tray on the rack Food Temp Time min lb Beef Ribs 2 to 4 lbs Rare Ribs 2 to 4 lbs Medium Ribs 2 to 4 lbs Well Bo...

Page 23: ... food over at beep Convection Bake 450 24 00 26 00 Combination Mode Use this mode for roast meat roast chicken roast vegetables frozen pizza cake pies and breads NOTE The temperature ranges from 250 to 450 During combination cooking the vent fan in the vent hood will automatically turn on at the 1 speed lowest speed setting to protect the oven Setting the Combination Bake Function Example 30 minut...

Page 24: ... Menu Food Temp Time min lb Comments Beef Ribs 2 to 4 lbs Boneless Ribs Top Sirloin 2 to 4 lbs Ribs rare Ribs medium Ribs well Boneless Ribs Top Sirloin rare Boneless Ribs Top Sirloin medium Boneless Ribs Top Sirloin well Beef Tenderloin rare Beef Tenderloin medium 425 425 425 425 425 425 425 425 20 to 25 25 to 30 30 to 35 17 to 22 20 to 25 23 to 28 8 to 12 10 to 14 Turn over halfway through the c...

Page 25: ...ach potato several times with a fork and place in oven Warm Mode This function maintains an oven temperature of less than 195 This function should not be used to reheat cold food It is designed to keep cooked food warm for serving up to 3 hours after cooking has finished After 3 hours the function shuts the oven OFF automatically Setting the Warm Function 1 Press Warm 2 Select the temperature leve...

Page 26: ...60 8 9 hrs Use Fillings cakes puddings bread and cookies Kiwi Preparation Peel and cut into 3 8 8 12 mm slices Set temp Time 160 5 8 hrs Use Snacks Mangos Preparation Remove skin and cut into 3 8 6 10 mm slices Set temp Time 160 6 9 hrs Use Snacks cereals baked goods Pineapple Preparation Peel core and cut into 3 8 8 12 mm slices Set temp Time 160 6 9 hrs Use Snacks baked goods baked granola Tomat...

Page 27: ...cooked Avoid colored paper products as the color may run Do not use recycled paper products in the microwave oven They may contain impurities which could cause arcing or fires when used in the microwave Tableware Many containers made of pottery stoneware and ceramic are also microwave safe If in doubt consult the manufacturer s literature or perform the microwave test Do not put plates with painte...

Page 28: ...the shelf or the oven Heat resistant plastic microwave cookware safe to 450 F may be used but is not recommended for foods that require crusting or all around browning because plastic is a poor conductor of heat Cooking Guide Cooking Tips Carefully monitor the food in the microwave oven while it is cooking Directions given in recipes to elevate stir etc are the minimum steps recommended If food is...

Page 29: ... when removed from the oven If defrosted food is still frozen solid in the center return it to the upper oven for more defrosting Depending on the shape of the food some areas may defrost more quickly than others The shape of the package affects how quickly food will defrost Shallow packages will defrost more quickly than a deep block For best results shape ground meat into the form of a doughnut ...

Page 30: ...he cooking time for foods that would usually take a long time to cook It leaves meats crispy on the outside and juicy on the inside In combination cooking the convection heat and microwave energy alternate automatically NOTE Meats may be roasted directly on the metal rack or in a shallow roasting pan placed on the rack Check the Cooking Guide for instructions on using the metal rack Less tender cu...

Page 31: ...of publication The application is subject to change for product improvement purposes without notice to users Before Using LG ThinQ Application 1 Use a smartphone to check the strength of the wireless router Wi Fi network near the appliance If the appliance is too far from the wireless router the signal becomes weak It may take a long time to connect or fail to install the application 2 Turn off th...

Page 32: ...ate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful ...

Page 33: ...art Diagnosis feature in the menu Follow the instructions provided in the LG ThinQ application Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu Follow the instructions for audible diagnosis provided in the LG ThinQ application 1 Press the START button for t...

Page 34: ...roughly Frequently wipe metal parts with a damp cloth Cleaning the Control Panel 1 Open the door to prevent the oven from accidentally starting 2 Wipe with a damp cloth followed immediately by a dry cloth 3 Press STOP Clear after cleaning Cleaning the Accessories Wash the glass tray and rotating ring in mild sudsy water For heavily soiled areas use a mild cleanser and scouring sponge Dry completel...

Page 35: ...plug the power cord and wear gloves 2 Remove the vent grille screw Open the oven door hold both sides of the vent grille and remove it 3 Remove the old charcoal filter 4 Slide a new charcoal filter into place The filter should rest at the angle shown 5 Slide the bottom of the vent cover into place Push the top until it snaps into place Tighten the vent grille screw in place 6 Close the oven door p...

Page 36: ...n while you are cooking Q Why is a standing time recommended after microwave cooking time is over A Standing time allows foods to continue cooking evenly for a few minutes after the actual microwave oven cooking cycle The amount of standing time depends upon the density of the foods Q Why is additional time required for cooking food stored in the refrigerator A As in conventional cooking the initi...

Page 37: ...er s directions Do not pop popcorn in glass utensils Q Why does steam come out of the air exhaust vent A Steam is normally produced during cooking The oven has been designed to vent steam out of the vent Q During convection cooking the fan stops when I open the door Is that normal A Yes this is normal When the door is opened the convection fan will stop until the door is closed Q Why aren t the fu...

Page 38: ... Sparking Cookware is not microwave safe or the oven is being operated while it is empty Use microwave safe cookware When in doubt test cookware before use Do not operate oven while it is empty Wire twist ties have not been removed from paper or plastic bags or the metal rack was installed improperly Remove wire twist ties from paper or plastic bags Place the rack securely in the four plastic supp...

Page 39: ...re connecting the appliance The wireless network name SSID is set incorrectly The wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wireless router to 2 4 GHz and connect the appliance to the wireless router To check the router frequency check with ...

Page 40: ...R FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY UNDER NO CIRCUMSTANCES SHALL LG OR ITS U S DISTRIBUTORS DEALERS BE LIABLE FOR ANY INDIRECT INCIDENTAL CONSEQUENTIAL SPECIAL OR PUNITIVE DAMAGES INCLUDING WITHOUT LIMITATION LOST GOODWILL LOST REVENUES OR PROFITS WORK STOPPAGE IMPAIRMENT OF OTHER GOODS COST OF REMOVAL AND REINSTALL...

Page 41: ... the Product for repairs Replacement of light bulbs filters or any consumable parts The removal and reinstallation of the Product if it is installed in an inaccessible location or is not installed in accordance with the Product owner s manual Damage or failure of the Product resulting from misuse abuse improper installation repair or maintenance Improper repair includes the use of parts not author...

Page 42: ...tuds 5 8 Hole on Drywall Only a Minimum 66 from the floor b For Wall Venting Only c Draw Lines on Studs d Draw Center Line e Mounting Plate f Support Tab a Space More Than Wall Thickness b Toggle Wings c Toggle Bolt d Bolt End e Wall f Mounting Plate Product carried installed improperly Check with installer first Problem Cause Solution us_main book book Page 42 Monday October 18 2021 10 34 AM ...

Page 43: ...ttempt to amicably resolve your claim The notice must provide your name address and telephone number identify the product that is the subject of the claim and describe the nature of the claim and the relief being sought If you and LG are unable to resolve the dispute within 30 days either party may proceed to file a claim for arbitration Agreement to Binding Arbitration and Class Action Waiver Upo...

Page 44: ...plicable law allows for an award of reasonable attorneys fees and expenses an arbitrator can award them to the same extent that a court would If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose as measured by the standards set forth in Federal Rule of Civil Procedure 11 b then the payment of all arbitration f...

Page 45: ...45 Memo us_main book book Page 45 Monday October 18 2021 10 34 AM ...

Page 46: ...46 Memo us_main book book Page 46 Monday October 18 2021 10 34 AM ...

Page 47: ...47 Memo us_main book book Page 47 Monday October 18 2021 10 34 AM ...

Page 48: ...us_main book book Page 48 Monday October 18 2021 10 34 AM ...

Reviews:

No comments

Related manuals for MHES173 Series

Brand: Pro Lite Pages: 8

Brand: Swan Retro Pages: 19

Brand: Fagor Pages: 82

Brand: Saturn Pages: 15

Holman Ultra-Max UM1833A

Brand: Star Pages: 44

Brand: GE Pages: 28

Brand: Union Pages: 37

Brand: DèLonghi Pages: 52

Brand: Cleveland Pages: 155

Microwave Oven FORNO S12

Brand: Smeg Pages: 9

Brand: Zigmund & Shtain Pages: 47

Brand: Oursson Pages: 37

Brand: Daewoo Pages: 15

Brand: Samsung Pages: 36

Brand: Samsung Pages: 32

Brand: Samsung Pages: 4

Brand: Samsung Pages: 16

MS30T5018U Series

Brand: Samsung Pages: 80

Brands by name

0 1 2 3 4 5 6 7 8 9 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Popular brands

Load more brands