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Problem

Possible Causes

Solutions

THERE IS A WEIRD 

TASTE AND SMELL 

IN THE ICE

• The inside of the refrigerator need 

cleaning.

• The ice bin needs cleaning. 

• Read the section 

Refrigerator Care and Cleaning.

• Empty the bin and discard the old ice cubes.

THE 

REFRIGERATOR 

SEEMS TO MAKE 

TOO MUCH NOISE

• The sounds may be normal for your 

refrigerator. 

• Refer to the 

Understanding Sounds You May Hear

 

section

THE ICE MAKER IS 

NOT PRODUCING 

ICE OR ICE CUBES 

ARE FREEZING 

TOO SLOWLY

• The smallest size of ice cubes is 

selected. 

• Door left open. 

• Wait 24 hours after hook-up for ice production. 

See the 

Adjusting the Controls

 section.

• Check to see if something is holding the door 

open.

THE ICE CUBES 

ARE TOO SMALL

• Smaller cube size level is selected.

• The water supply valve is blocked. 

• Select a bigger size for the ice cubes.

• Call a plumber to clean the valve.

THE DOORS ARE 

HARD TO OPEN

• The gaskets are dirty or sticky. 

• The door opens itself as soon as 

you close it. 

• Clean the gaskets and surface that they are in 

contact with. Use a damp cloth with paraffin also 

apply over the seal rings.

• When you open the door, the warm air enters 

in refrigerator. When this air is cooled down it 

occupies less volume and creates a vacuum effect. 

If it is difficult to open wait 5 minutes then check.

THE ICE MAKER 

DOES NOT WORK

• The ice maker is off. 

• The water supply is down or not 

plugged. 

• The freezer temperature is warm. 

• The ice cubes turn off the ice maker.

• Turn the ice maker to the position on (I).

• Read the section 

Connecting the Water Line.

• Wait 24 hrs for the freezer to reach its ideal 

temperature.

• Hand level the ice cubes.

THE TEMPERATURE 

IS TOO HOT 

OR THERE´S 

HUMIDITY FORMED 

INSIDE THE 

REFRIGERATOR

• The air vents are blocked. The 

cool air flows from freezer to the 

refrigerator and returns thru the 

vents that dive this section. 

• The doors open very easily. 

• The refrigerator control has not been 

adjusted for the room conditions.

• A large amount of food is just been 

placed inside the refrigerator.  

• The food has not been well packed 

in each bin. 

• The doors haven’t been closed 

correctly. 

• The weather is humid. 

• The auto-defrosting cycle is over. 

• With your hand find the vents and move and 

package that might be blocking the air flow. See 

the 

Multi Flow

 Section.

• When the doors are opened the warm and humid 

air enters. To keep your refrigerator cool, take what 

you need once and keep your food organized to 

make it easy to find. Close the door a soon as 

you can.

• Wait 24 hours to stabilize the temperature. If the 

temperature is cold or hot, move the control until 

the desire temperature is reached.

• After adding food to the refrigerator this will warm 

up. It might take some hours for the refrigerator to 

reach its temperature.

• Wrap the food evenly and before packing anything 

dry all the bins to avoid humidity. If it is necessary, 

pack the food according to the section 

Food 

Storage Guide

.

• Read 

Doors will not Close Correctly

 section.

• In humid weathers, the air contains humidity, 

which introduces it self if the doors are opened.

• It’s normal that some water props get formed 

after the defrosting cycle is completed.

TROUBLESHOOTING GUIDE

Summary of Contents for LTN19312 Series

Page 1: ... MANUAL TOP FREEZER REFRIGERATOR Please read this manual carefully before operating your set and retain it for future reference MANUEL D UTILISATEUR RÉFRIGÉRATEUR A CONGÉLATEUR INFÉRIEUR Veuillez lire ce manuel en entier avant de mettre en marche l unité et conservez le à portée de la main pour le consulter à tout moment LTN19415 ...

Page 2: ...the product instructing a customer on operation of the product repair or replacement of fuses or correction of wiring or correction of unauthorized repairs installation 2 Failure of the product to perform during power failures and interruptions or inadequate electrical service 3 Damage caused by leaky or broken water pipes frozen water pipes restricted drain lines inadequate or interrupted water s...

Page 3: ...ings 18 Food Storage Guide 18 Storing Frozen Food 18 19 Refrigerator Section 19 21 Refrigerator Shelves 19 20 Frozen Meat Compartment Chef Fresh Snack Pan 20 Crisper and Vegetable Drawer 20 Crisper Humidity Control 20 Fixed Refrigerator Rack 20 21 Door Racks 21 Dairy Compartment 21 Can Dispenser 21 Vitabox 21 Ice Tray 21 Refrigerator Care and Cleaning 22 23 Refrigerator Cleaning 22 Outside 22 Insi...

Page 4: ...that any repair services be performed by a qualified professional Before replacing a burned out light bulb unplug the refrigerator or shut down the circuit breaker to avoid contact with a live wire the bulb could break while being replaced NOTE Setting the control to the OFF position does not disconnect the power from the light bulb circuit Do not keep bottles in the freezer compartment they could...

Page 5: ...t the plug is grounded properly 3 prong grounding type wall receptacle 3 prong grounding Ensure proper plug ground exists before use RECOMMENDED GROUNDING METHOD Your refrigerator must always be plugged to its own outlet which is adequately grounded The energy current should only be 115 V 60 Hz A C and fused at 15 or 20 A This provides the best performance and prevents an overload which could caus...

Page 6: ...ted below The location of some of the parts may not correspond to that of your model Ice Bin Freezer Shelf Digital Sensor Control Refrigerator Light Frozen Meat Compartment Chef Fresh Snack Pan Shelves Crisper Keeps fruits and vegetable fresh and crisp VitaBox inside Base Grille Freezer Door Racks Can Dispenser Dairy Compartment Door Racks Fixed Door Rack On some models A B C H F G E D I J K L M N...

Page 7: ...on of some of the parts may not correspond to that of your model Ice Maker Freezer Shelf Digital Sensor Control Refrigerator Light Frozen Meat Compartment Chef Fresh Snack Pan Shelves Crisper Keeps fruits and vegetable fresh and crisp VitaBox inside Base Grille Freezer Door Racks Can Dispenser Dairy Compartment Door Racks Fixed Door Rack On some models A B C H I F G E D J K L N M PARTS AND FEATURE...

Page 8: ... The location of some of the parts may not correspond to that of your model Ice Maker Ice Bin Freezer Shelf Digital Sensor Control Refrigerator Light Frozen Meat Compartment Chef Fresh Snack Pan Shelves Crisper Keeps fruits and vegetable fresh and crisp Freezer Door Racks Can Dispenser Dairy Compartment Door Racks Fixed Door Rack On some models A B C H I F G E D J K L M A B C H F G E D I J K L M P...

Page 9: ... leveling screws to compensate for an unleveled floor The front should be slightly taller than the rear to ensure that the doors close properly The leveling screws can easily be turned by slightly tilting the front of the refrigerator turning the leveling screws clockwise to raise it and counter clockwise to lower it 3 Install the refrigerator in an area between 55 F 13 C and 110 F 43 C If the sur...

Page 10: ...box Remove food and any door rack from the refrigerator Failure to do so could result in death or serious injury 1 Removing Freezer Door Gently pry off the Top Hinge Cover with a flat head screwdriver and remove it See Fig 1 Using 10 mm or 13 32 inch socket wrench remove the three bolts and lift the Top Hinge See Fig 2 Set parts aside Lift freezer door slightly and remove it See Fig 3 Set parts as...

Page 11: ...ator housing Use the two bolts and the screw to refasten the middle hinge with the refrigerator housing See Figure 9 4 Replacing Freezer Door Set the freezer door onto the Middle Hinge pin Figure 10 Place upper hinge in the top of the freezer door and line up the hinge with the holes in top of refrigerator Use the three bolts to fasten the hinge See Figure 11 Carefully force the top hinge cover ba...

Page 12: ...injury 1 Reversing Freezer Door Gently pry off the top hinge cover with a flat head screwdriver and remove it See Figure 1 Using 10 mm or 13 32 inch socket wrench remove the three bolts and lift off the top hinge Figure 2 Set parts aside Lift up door slightly and remove it See Figure 3 Turn freezer door upside down on a non scratch surface and loosen the screw to remove door closer stop and hinge ...

Page 13: ...move the middle hinge bracket from refrigerator housing See Figure 10 Set parts aside Remove the Base Grille See Installation of Base Grille Remove the washer from the bottom hinge pin Using a 1 4 inch socket wrench loosen and remove the hinge pin from the bottom hinge Fig 11 Reattach the hinge pin to the opposite side of the hinge See figure 12 NOTE This is easier to do while the hinge is still a...

Page 14: ... Hinge Pin Insert Bracket with Hinge Pin Insert Figure 17 NOTE The Refrigerator door closer stop is not used on all models The model you have may not include this part Take out the Hinge Pin Insert and move the Bracket to the other side of the door keeping the same orientation See Figure 17 Place Hinge Pin Insert into the left side of the bracket tighten Hinge Pin Bracket to door Figure 18 Take Do...

Page 15: ...dle hinge and re attach Hinge Pin to Hinge Bracket with 1 4 inch socket wrench NOTE Bracket has been flipped but Hinge Pin stays in the same orientation with its hexagonal end facing upward Place Decorative Screw into outer hole on right side of housing Figure 23 Attach cover on the right side Cover is force fitted 3 Reattaching Freezer Door Put freezer door down over the Hinge Pin on the Middle H...

Page 16: ... Base Grille 3 Use a flat head screwdriver to adjust the leveling screws see Figure A turning clockwise to raise the side of the refrigerator and counter clockwise to lower it It may take several turns to adjust it to the inclination you would like NOTE Having someone push against the top of the refrigerator takes some weight off the leveling screws This will make it easier to adjust the screws 4 ...

Page 17: ...efrigerator ADJUSTING THE CONTROLS Your refrigerator has two controls that allow you to regulate the temperature the freezer and refrigerator compartments Refrigerator Control Initially set the Refrigerator Control on the middle setting number 3 To do so press the TEMPERATURE ADJUST button until it reaches the middle position the third LED turns ON Leave the refrigerator on this setting for 24 hou...

Page 18: ...section is too cold Controls not set correctly for your conditions Adjust the FREEZER setting to the next lowest number and wait 24 hours then check FOOD STORAGE GUIDE ITEMS HOW TO STORE Storing Fresh Food Wrap or store food in the refrigerator in airtight and moisture proof material unless otherwise noted This prevents food odor and taste transfer throughout the refrigerator For dated products ch...

Page 19: ...NING SUFFOCATING DANGER Adequate ventilation is required when using dry ice Dry ice is Carbon Dioxide CO2 When it evaporates it produces oxygen causing dizziness slight headaches unconsciousness or death Do not inhale these vapors and properly ventilate the room while in use of dry ice REFRIGERATOR SECTION REFRIGERATOR SHELVES The shelving of your refrigerator can be adjusted to comply with your s...

Page 20: ...n reverse CRISPER AND VEGETABLE DRAWER Slide crisper straight out to the stop Lift the front of the crisper then pull it out to remove Remove the crisper by sliding it back in fully past the drawer stop CRISPER HUMIDITY CONTROL in some models You can adjust the humidity inside the drawers by adjusting the control in a position between and For better preservation of the fruits allow air to leave th...

Page 21: ...t simply lift it and pull straight out 1 To replace the dairy compartment slide it in above the desired location and push down until it stops 2 CAN DISPENSER in some models To remove the can dispenser simply lift it and pull straight out 1 To replace the can dispenser slide it in above the desired location and push down until it stops 2 VITABOX in some models Provides vitamins to fruits and vegeta...

Page 22: ...es thoroughly in order to prevent any sort of damage DOOR LINING AND GASKETS Use only a mild detergent such as dish soap PLASTIC PARTS Covers and Panels Do not use abrasive paper or rough products These could damage the product BACK COVER WARNING ELECTRICAL SHOCK HAZARD Before you begin either unplug the refrigerator or turn off power at the circuit breaker or fuse box NOTE Back Cover should only ...

Page 23: ...Consume all of the perishable items and freeze the rest 2 Empty the ice bin If you decide to leave your refrigerator off 1 Remove all of the food 2 Unplug your refrigerator 3 Clean and dry it well 4 Make sure the doors stay open use blocks or tape in order to prevent bad odors and fungi from happening WHEN MOVING If you decide to take your refrigerator with you when moving consider the following 1...

Page 24: ... to I on The ice maker will fill up and start making ice between 12 and 24 hours after the refrigerator is turned on Throw away the first batch of ice Make sure that nothing interferes with the sensor When the ice reaches the sensor the ice maker will stop to make ice immediately It s normal that some ice gets stuck If the ice is not used frequently the older cubes of ice will be opaque in color s...

Page 25: ... inverted osmosis system storage tank to refill after extensive usage c Call a qualified plumber if the inverted osmosis water pressure problem continues REQUIREMENTS 1 4 6 35 mm in diameter copper pipe to connect refrigerator to the water pipe Make sure both terminals are cut in a squared manner To determine how much pipe material is needed measures the distances between the valves located behind...

Page 26: ...n diameter to allow free movement of the refrigerator from the wall after installation was made 7 CONNECT PIPELINE TO VALVE Place the compression nut and the copper pipe ferule at the end of the pipe and connect to the valve Make sure the pipe is completely inserted into the valve Tighten nut carefully Saddle Type Shutoff Valve Compression Nut Packing Nut Outlet Valve Ferule sleeve NOTE Codes for ...

Page 27: ...tor loosing first the bolt holding the handle Afterwards insert pipe into the hole and tighten bolt to finalize 10 OPEN THE BYPASS VALVE Tighten all connections containing leaks Place access cover back on compressor 11 CONNECT TO REFRIGERATOR Fix pipeline in a way that it does not vibrate on the refrigerator or wall Push refrigerator against wall 12 TURN ICE MAKER ON Turn ice maker switch into the...

Page 28: ...ound During the defrosting cycle the water might cause a dripping sound You can hear some tight air sound over the capacitor caused by the fan Running water can be heard during the defrosting cycle Due to its low energy consumption design of the refrigerator the fans will remain of while the on off switch activated the internal light of bin Problem Possible Causes Solutions THE REFRIGERATOR WON T ...

Page 29: ...bin the panels and the shelves from the door are out of place or position The gaskets are sticking The refrigerator wobbles or looks instable The doors were removed during the installation and they weren t properly setup Read Refrigerator Installation section to level refrigerator Adjust the food bins in order to free space between the doors and the shelves Push the containers and place the vegeta...

Page 30: ...the position on I Read the section Connecting the Water Line Wait 24 hrs for the freezer to reach its ideal temperature Hand level the ice cubes THETEMPERATURE IS TOO HOT OR THERE S HUMIDITY FORMED INSIDE THE REFRIGERATOR The air vents are blocked The cool air flows from freezer to the refrigerator and returns thru the vents that dive this section The doors open very easily The refrigerator contro...

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