LG ELECTRONICS, INC.
LG REFRIGERATOR LIMITED WARRANTY - USA
Your LG Refrigerator will be repaired or replaced, at LG’s option, if it proves to be defective in material or workmanship under
normal use, during the warranty period ("Warranty Period") set forth below, effective from the date ("Date of Purchase") of
original consumer purchase of the product. This warranty is good only to the original purchaser of the product and effective
only when used in the United States, including Alaska, Hawaii, and U.S. Territories.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE
EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS
WARRANTY PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR SHALL BE LIABLE
FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE,
INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR ANY OTHER DAMAGE WHETHER BASED
IN CONTRACT, TORT, OR OTHERWISE.
Some states do not allow the exclusion or limitation of incidental or consequential
damages or limitations on how long an implied warranty lasts, so the above exclusion or limitation may not apply to you. This
warranty gives you specific legal rights and you may also have other rights that vary from state to state.
THIS LIMITED WARRANTY DOES NOT APPLY TO:
•
Service trips to your home to deliver, pick up, and/or install the product, instruct, or replace house fuses or
correct wiring, or correction of unauthorized repairs.
•
Damages or operating problems that result from misuse, abuse, operation outside environmental
specifications or contrary to the requirements of precautions in the Operating Guide, accident, vermin, fire,
flood, improper installation, acts of God, unauthorized modification or alteration, incorrect electrical current or
voltage, or commercial use, or use for other than intended purpose.
•
Repairs when your LG refrigerator is used in other than normal, single-family household use.
•
Damages caused during and/or after delivery.
•
Display, discount, or refurbish units purchased with scratches, dents, or defects.
The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.
Proof of purchase is required and must be provided to LG in order to validate warranty.
CUSTOMER INTERACTIVE CENTER NUMBERS
TO CONTACT LG ELECTRONICS BY MAIL:
LG Customer Interactive Center
P. O. Box 240007
201 James Record Road
Huntsville, Alabama 35813
ATTN: CIC
WARRANTY PERIOD:
REFRIGERATOR/FREEZER
LABOR: One Year
from the Date of Purchase.
PARTS: One Year
from the Date of Purchase.
SEALED SYSTEM
(Compressor, Condenser, and
Evaporator)
LABOR: One Year
from the Date of Purchase.
PARTS: Seven years
from the Date of Purchase.
Replacement Units and Repair Parts are warranted for the
remaining portion of the original unit’s warranty period.
HOW SERVICE IS HANDLED:
In-Home Service
(Except Model GR051):
Please retain dealer’s dated bill of sale or delivery ticket
as evidence of the Date of Purchase for proof of
warranty, and submit a copy of the bill of sale to the
service person at the time warranty service is provided.
Please call
1-800-243-0000
and choose the
appropriate option to locate your nearest LG
Authorized Service Center.
(Phones are answered
24 hours a day, 365 days per year.)
Or visit our website at:
http://us.lgservice.com
To obtain Customer Assistance, Product Information,
or Dealer or Authorized Service Center location:
Call
1-800-243-0000
(24 hours a day, 365 days per year)
and select the appropriate option from the menu.
Or visit our website at:
http://us.lgservice.com
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