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LIMITED WARRANTY

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considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding 

the foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an 

arbitrator can award them to the same extent that a court would. If the arbitrator finds either the 

substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose 

(as measured by the applicable laws), then the payment of all arbitration fees will be governed by the 

applicable arbitration rules. In such a situation, you agree to reimburse LG for all monies previously 

disbursed by it that are otherwise your obligation to pay under the applicable arbitration rules. Except as 

otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if 

LG prevails in the arbitration.

Hearings and Location.

 If your claim is for $25,000 or less, you may choose to have the arbitration 

conducted solely (1) on the basis of documents submitted to the arbitrator, (2) through a telephonic 

hearing, or (3) by an in-person hearing as established by the applicable arbitration rules. If your claim 

exceeds $25,000, the right to a hearing will be determined by the applicable arbitration rules. Any in-

person arbitration hearings will be held at the nearest, most mutually-convenient arbitration location 

available within the province or territory in which you reside unless you and LG both agree to another 

location or agree to a telephonic arbitration.

Severability and Waiver.

 If any portion of this Limited Warranty (including these arbitration procedures) 

is unenforceable, the remaining provisions will continue in full force and effect to the maximum extent 

permitted by applicable law. Should LG fail to enforce strict performance of any provision of this Limited 

Warranty (including these arbitration procedures), it does not mean that LG intends to waive or has waived 

any provision or part of this Limited Warranty.

Opt Out.

You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can 

require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no 

later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by 

either (i) sending an e-mail to [email protected], with the subject line: “Arbitration Opt Out;” or (ii) calling 1-

800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; 

(b) the date on which the product was purchased; (c) the product model name or model number; and (d) 

the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://

www.lg.com/ca_en/support/repair-service/schedule- repair and clicking on “Find My Model & Serial 

Number”).
In the event that you “Opt Out”, the law of the province or territory of your residence shall govern this 

Limited Warranty and any disputes between you and LG except to the extent that such law is preempted 

by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted 

for any claim, action, dispute or controversy between you and LG, you and LG agree to attorn to the 

exclusive jurisdiction of the courts of the province or territory of your residence for the resolution of the 

claim, action, dispute or controversy between you and LG.
You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail 

or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. 

Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any 

way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and 

do not opt out, then you accept all terms and conditions of the arbitration provision described above.

Conflict of Terms.

 In the event of a conflict or inconsistency between the terms of this Limited Warranty 

and the End User License Agreement (“EULA”) in regards to dispute resolution, the terms of this Limited 

Warranty shall control and govern the rights and obligations of the parties and shall take precedence over 

the EULA.

us_main.book.book  Page 33  Thursday, March 25, 2021  10:40 AM

Summary of Contents for LRON1404V

Page 1: ......

Page 2: ...wer 12 OPERATION 12 Before Use 13 Control Panel 13 Sabbath Mode 14 Storing Food 14 Handle 15 Water Dispenser 16 Humidity Controlled Crispers 17 Drawers 17 Refrigerator Shelves 18 Bottle Rack 18 Door Bins 19 SMART FUNCTIONS 19 LG ThinQ Application 19 Smart Diagnosis Feature 20 MAINTENANCE 20 Cleaning 20 Air Filter 22 TROUBLESHOOTING 22 FAQs 22 Before Calling for Service 26 LIMITED WARRANTY 26 USA 3...

Page 3: ... s responsibility to replace a standard 2 prong wall outlet with a standard 3 prong wall outlet Do not use an outlet that can be turned off with a switch Do not use an extension cord The appliance must be positioned for easy access to a power source When moving the appliance be careful not to roll over or damage the power cord Contact an authorized service center when installing or relocating the ...

Page 4: ...appliance into a damaged wall outlet Do not put hands feet or other objects into the air vents or bottom of the appliance Doing so could result in personal injury or electric shock In the event of a gas leak propane LPG ensure the area is adequately ventilated and contact an authorized service center before resuming use Do not touch the appliance or power cord of the appliance Disconnect the power...

Page 5: ...ove the door gasket while leaving the shelves and bins in place and keep children away from the appliance Grounding Instructions Improper connection of the equipment grounding conductor can result in a risk of electric shock Check with a qualified electrician or service personnel if you are in doubt whether the appliance is properly grounded Do not modify the plug provided with the appliance if it...

Page 6: ...strike or apply excessive force to any glass surface Do not touch glass surfaces if they are cracked or broken Do not overfill or pack items too tightly into door bins Doing so may cause damage to the bin or personal injury if items are removed with excessive force Maintenance Do not use strong detergents like wax or thinners for cleaning Clean with a soft cloth Remove foreign objects such as dust...

Page 7: ...ustable Refrigerator Shelf The refrigerator shelves are adjustable to meet individual storage needs Store foods with higher moisture content at the front of the shelf The shelf height can be adjusted by inserting the shelf in another groove of different height The actual number of shelves will differ from model to model c Bottle Rack Tall bottles can be stored horizontally using the bottle rack CA...

Page 8: ... of the bottom shelf The items may fall and cause an injury or appliance damage i Crisper Helps vegetables and fruit to stay crisp and controls humidity j Handle Opens and closes the refrigerator door k Water Dispenser Dispenses cold water Product Specifications The appearance and specifications listed in this manual may vary due to constant product improvements Electrical requirements 115 V 60 Hz...

Page 9: ...remove any remaining tape or glue rub the area briskly with your thumb Tape or glue residue can also be easily removed by rubbing a small amount of liquid dish soap over the adhesive with your fingers Wipe with warm water and dry Do not use sharp instruments rubbing alcohol flammable fluids or abrasive cleaners to remove tape or glue These products can damage the surface of your refrigerator Reins...

Page 10: ...eezer and Refrigerator This feature is only available on some models To install appliances in pairs contact an LG Electronics service center NOTE Service required to correct improper installation is not covered by the warranty Connecting the freezer and fridge may increase energy consumption Reversing Doors and Leveling Reversing Doors This feature is only available on some models Your appliance i...

Page 11: ...e pin to the left or to the right CAUTION Do not adjust the height of the appliance door more than 1 8 3 mm 3 Use the wrench a to fasten the keeper nut by turning it to the right NOTE Leveling the doors may not be possible when the floor is not leveled or is of weak or poor construction The appliance is heavy and should be installed on a rigid and solid surface Some timber flooring may cause level...

Page 12: ...or Open doors and drawers to ventilate the interior The inside of the appliance may smell like plastic at first Remove any adhesive tape from inside the appliance and open the door and the drawers for ventilation Connect the power supply Check if the power supply is connected before use Wait for the refrigerator to cool Allow the appliance to run for at least two to three hours before putting food...

Page 13: ... The actual refrigerator temperature depends on the food inside the refrigerator c Express Cool Use this function to quickly cool a large amount of fresh food To activate press and hold the Express Cool button until the LED lights up on the control panel The function operates for about 12 hours then turns off automatically Stop the function manually by pressing and holding the button again NOTE Wh...

Page 14: ...riginal carton on interior shelf not on door shelf Fruit Do not wash or hull fruit until it is ready to be used Sort and keep fruit in original container in a crisper or store in completely closed paper bag on refrigerator shelf Leafy Vegetables Remove store wrapping trim or tear off bruised and discolored areas wash in cold water and drain Place in plastic bag or plastic container and store in cr...

Page 15: ...oid spilling Filling the Water Tank The water tank holds the water which is to be dispensed 1 Open the cap on the top of the water tank 2 Fill the water tank with potable water and close the cap The water tank can hold up to 0 61 gallons 2 3 liters WARNING Fill with potable water only Do not fill the water tank with beverages or hot water Children should not be allowed near the water tank CAUTION ...

Page 16: ...f humidity by sliding the lever at the front of the drawer a For storing vegetables b For storing fruit Removing Assembling the Drawer Cover This feature is only available on some models Removing the Cover 1 Open the door completely Hold the cover with both hands and tilt the cover slightly while pulling it out 2 Place the cover upside down on the floor and slide the crisper cover a to the right a...

Page 17: ...rator Shelves The shelves in the refrigerator are adjustable to meet individual storage needs Adjusting the shelves to fit items of different heights will make finding the exact item you want easier Using the Folding Shelf This feature is only available on some models Store taller items such as a gallon container or bottles by pushing the front half of the shelf underneath the back half of the she...

Page 18: ...ps into the frame Door Bins Detaching Assembling Door Bins The door bins are removable for easy cleaning and adjustment 1 To remove the bin simply lift the bin up and pull straight out 2 To assemble the bin slide it in above the desired support and push down until it snaps into place CAUTION Regularly detach and wash the storage bins and shelves they can become easily contaminated by food Do not a...

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Page 20: ...ish soap in water and rinse with hot water before drying Do not use abrasive or harsh cleaners Inside Walls Allow refrigerator to warm up so the cloth will not stick To help remove odors wash the inside of the refrigerator with a mixture of baking soda and warm water Mix 2 tablespoons of baking soda to 1 quart of water 26 g soda to 1 liter water Be sure the baking soda is completely dissolved so i...

Page 21: ...rmance a natural palm wood material is attached to the filter If residue falls off it will not harm you and can be wiped off easily with a towel or cloth CAUTION If you wash the filter with water the filter performance may deteriorate Take care to insert the filter into the filter cover facing the same direction it was when removed us_main book book Page 21 Thursday March 25 2021 10 40 AM ...

Page 22: ...power A fuse in your home may be blown or the circuit breaker tripped Or the appliance is connected to a GFCI Ground Fault Circuit Interrupter outlet and the outlet s circuit breaker has tripped Check the main electrical box and replace the fuse or reset the circuit breaker Do not increase fuse capacity If the problem is a circuit overload have it corrected by a qualified electrician Reset the cir...

Page 23: ...d air enters the compartment This raises the temperature and moisture level within the compartment To lessen the effect reduce the frequency and duration of door openings Doors are not closed correctly See the Doors will not close correctly or pop open section Weather is humid Humid weather allows additional moisture to enter the compartments when the doors are opened leading to condensation or fr...

Page 24: ... increment at a time and wait for the temperature to stabilize Problem Possible Cause Solution Doors will not close correctly or pop open Food packages are blocking the door open Rearrange food containers to clear the door and door shelves Crisper cover pans shelves door bins or baskets are out of position Push bins all the way in and put pans shelves and baskets into their correct positions See t...

Page 25: ... compartments Normal Operation Air is being forced over the condenser by the condenser fan Normal Operation Gurgling Refrigerant flowing through the cooling system Normal Operation Popping Contraction and expansion of the inside walls due to changes in temperature Normal Operation Vibrating If the side or back of the appliance is touching a cabinet or wall some of the normal vibrations may make an...

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Page 27: ... operation Products used for other than normal and proper household use e g commercial or industrial use offices and recreational facilities or vehicles or contrary to the Product owner s manual Costs associated with removal and reinstallation of the Product for repairs Replacement of light bulbs filters or any consumable parts The removal and reinstallation of the Product if it is installed in an...

Page 28: ...to the AAA in the manner described in the AAA Rules You must also send a copy of your written demand to LG at LG Electronics USA Inc Attn Legal Department Arbitration 111 Sylvan Avenue Englewood Cliffs NJ 07632 If there is a conflict between the AAA Rules and the rules set forth in this section the rules set forth in this section will govern This arbitration provision is governed by the Federal Ar...

Page 29: ...ss b the date on which the product was purchased c the product model name or model number and d the serial number the serial number can be found i on the product or ii online by accessing https www lg com us support repair service schedule repair continued and clicking on Find My Model Serial Number You may only opt out of the dispute resolution procedure in the manner described above that is by e...

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Page 31: ...ed by LGECI Replacement of the water filter cartridge due to water pressure that is outside the specified operating range or due to excessive sediment in the water supply Damage or failure caused by transportation and handling including scratches dents chips and or other damage to the finish of the Product unless such damage results from defects in materials or workmanship and is reported to LGECI...

Page 32: ...dispute involving any other person s or entity s product or claim More specifically without limitation of the foregoing except to the extent such a prohibition is not permitted at law any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action Instead of arbitration either party may bring an individual action in small claims court but that s...

Page 33: ...lution procedure If you opt out neither you nor LG can require the other to participate in an arbitration proceeding To opt out you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser s purchase of the product by either i sending an e mail to optout lge com with the subject line Arbitration Opt Out or ii calling 1 800 980 2973 You must include in the...

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