24
TROUBLESHOOTING
Parts & Features
Refrigerator section
is too warm.
Appliance was recently installed.
• It may take up to 24 hours for each compartment to reach the desired temperature.
The air vents are blocked.
• Locate air vents by using your hand to sense airflow and move all packages that block
vents and restrict airflow. Rearrange items to allow air to flow throughout the
compartment.
Doors are opened often or for long periods of time.
• When the doors are opened often or for long periods of time, warm, humid air enters the
compartment. This raises the temperature and moisture level within the compartment. To
lessen the effect, reduce the frequency and duration of door openings.
Appliance is installed in a hot location.
• The appliance should not be operated in temperatures above 110 °F (43 °C).
A large amount of food or hot food was added to either compartment.
• Adding food warms the compartment requiring the cooling system to run. Allowing hot
food to cool to room temperature before putting it in the refrigerator will reduce this
effect.
Doors are not closed correctly.
• See the "Doors will not close correctly or pop open" section in the Troubleshooting.
Temperature control is not set correctly.
• If the temperature is too warm, adjust the control one increment at a time and wait for the
temperature to stabilize.
Problem
Possible Cause & Solution
Doors will not close
correctly or pop
open.
Food packages are blocking the door open.
• Rearrange food containers to clear the door and door shelves.
Crisper cover, pans, shelves, door bins, or baskets are out of position.
• Push bins all the way in and put pans, shelves and baskets into their correct positions. See
the Operation section for more information.
Refrigerator is not leveled properly.
• See Leveling in the Installation section.
Doors are difficult to
open.
The gaskets are dirty or sticky.
• Clean the gaskets and the surfaces that they touch. Rub a thin coat of appliance polish or
kitchen wax on the gaskets after cleaning.
Door was recently closed.
• When you open the door, warmer air enters the refrigerator. As the warm air cools, it can
create a vacuum. If the door is hard to open, wait one minute to allow the air pressure to
equalize, then see if it opens more easily.
Appliance wobbles or
seems unstable
Leveling legs are not adjusted properly.
• See Leveling in the Installation section.
Floor is not level.
• It may be necessary to add shims under the leveling legs or rollers to complete installation.
Lights do not work.
LED interior lighting failure.
• The refrigerator compartment lamp is LED interior lighting, and service should be
performed by a qualified technician.
Problem
Possible Cause & Solution
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