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BEFORE CALLING FOR SERVICE
T RO U B L E S H O OT I N G
Problem
Possible Causes
Solutions
Air conditioner will
• The air conditioner plug is
• Make sure electrical plug is plugged completely into a
not start
not completely inserted in
live, properly grounded outlet.
the electrical outlet.
• The house fuse is blown or the
• Replace the fuse or reset the circuit breaker. Make sure
circuit breaker has tripped.
that there are no other appliances on the same circuit.
• Power failure.
• If a power failure occurs, turn the power OFF. When
power is restored, wait 3 minutes before restarting the
air conditioner.
• The integrated circuit breaker in the
• Press the RESET button on the air conditioner plug.
plug has tripped.
If the reset button will not stay engaged, unplug the air
conditioner and contact a qualified service technician.
•
FL
appears in the display.
• The water collection tank is full. Drain the tank and
reset your settings.
See the Care and Cleaning section.
• Room temperature is less than the
• This is normal. The air conditioner automatically
set temperature.
shuts off when the room equals or is less than the
set temperature. Adjust the temperature setting,
if needed.
Air conditioner does
• Airflow is restricted.
• Make sure there is sufficient clearance around the
not cool properly
air conditioner and that the air inlet and outlet are
not blocked by furniture, curtains, etc.
• The air filter is dirty.
• Clean the air filter at least every two weeks. See the
Care and Cleaning
section.
• The room is very hot, or not enough
• When first turned on, allow the air conditioner
time allowed for cooling.
sufficient time to cool the room.
• Cold air is escaping.
• Check for open furnace floor registers or cold air
returns, or open windows or doors.
• Cooling coils have iced up.
• In especially hot, humid weather and when the air
conditioner is running frequently or for extended
periods, ice can form on the cooling coils, blocking
air flow. Set the controls to High Fan (F3) or High
Cool (F3), and set to a warmer temperature.
Air conditioner runs
• Area to be cooled is too large for
• Consult your dealer for the air conditioner capacity
too often or too long
the air conditioner.
necessary to cool the desired area.
• Doors or windows are open.
• Make sure doors and windows are closed.
Before you call for service, review this list. It may save you time and expense. This list includes common
occurrences that are not the result of a defect in workmanship or materials.
