LG LM85SXD Owner'S Manual Download Page 51

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TROUBLESHOOTING

ENGLISH

Noises

Symptoms

Possible Cause & Solution

The appliance is noisy

and generates

abnormal sounds.

Is the appliance installed on a weak floor or improperly levelled?

• Install the appliance on a solid and flat area.

Does the rear of the appliance touch the wall?

• Adjust the installation position to allow enough clearance around the

appliance.

Are objects scattered behind the appliance?

• Remove the scattered objects from behind the appliance.

Is there an object on top of the appliance?

• Remove the object on top of the appliance.

Clicking noises

The defrost control will click when the automatic defrost cycle begins

and ends. The thermostat control (or appliance control on some models)

will also click when cycling on and off.

• Normal Operation

Rattling noises

Rattling noises may come from the flow of appliance, the water line on

the back of the unit (for plumbed models only), or items stored on top of

or around the appliance.

• Normal Operation

Appliance is not resting evenly on the floor.

• Floor is weak or uneven or levelling legs need to be adjusted. See the Door

Alignment section.

Appliance with linear compressor was moved while operating.

• Normal operation. If the compressor does not stop rattling after three

minutes, turn the power to the appliance off and then on again.

Whooshing noises

Evaporator fan motor is circulating air through the fridge and freezer

compartments.

• Normal Operation

Air is being forced over the condenser by the condenser fan.

• Normal Operation

Gurgling noises

Appliance flowing through the cooling system.

• Normal Operation

Popping noises

Contraction and expansion of the inside walls due to changes in

temperature.

• Normal Operation

Summary of Contents for LM85SXD

Page 1: ...lly This will simplify installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH LM85SXD MFL69497040 Rev 02_032221 www lg com Copyright 2020 2021 LG Electronics Inc All Rights Reserved ...

Page 2: ...moving the Handle 13 Removing the Door and Drawer 14 Connecting the Water Line 17 Levelling and Door Alignment 18 Turning on the Power 19 Moving the Appliance for Relocation 20 OPERATION Before Use 21 Product Features 23 Control Panel 27 Ice and Water Dispenser 29 Automatic Icemaker 30 InstaView 32 Door in Door 33 Full Convert Drawer 34 Humidity Controlled Crispers 35 Glide N Serve 36 Shelf 37 Doo...

Page 3: ...MAINTENANCE Cleaning 42 Water Filter 43 TROUBLESHOOTING Before Calling for Service 45 APPENDIX Information 53 ...

Page 4: ... for use before using this appliance WARNING WARNING To reduce the risk of explosion fire death electric shock injury or scalding to persons when using this product follow basic precautions including the following This symbol is displayed to indicate matters and operations that can cause risk Read the part with this symbol carefully and follow the instructions in order to avoid risk WARNING This i...

Page 5: ...etail applications This appliance contains a small amount of isobutane refrigerant R600a but it is also combustible When transporting and installing the appliance care should be taken to ensure that no parts of the refrigerating circuit are damaged The refrigerant and insulation blowing gas used in the appliance require special disposal procedures Consult with service agent or a similarly qualifie...

Page 6: ...body part such as a hand or foot stuck while moving the appliance Disconnect the power cord before cleaning the appliance interior or exterior Do not spray water or inflammable substances toothpaste alcohol thinner benzene flammable liquid abrasive etc over the interior or exterior of the appliance to clean it Do not clean the appliance with brushes cloths or sponges with rough surfaces or which a...

Page 7: ...o weathering conditions such as direct sunlight wind rain or temperatures below freezing Do not place the appliance in direct sunlight or expose it to the heat from heating appliances such as stoves or heaters Be careful not to expose the rear of the appliance when installing Install the appliance in a place where it is easy to unplug the power plug of the appliance Be careful not to let the appli...

Page 8: ...ance should be connected to a dedicated power line which is separately fused Do not use a multi socket outlet which is not properly grounded portable In case of using a properly grounded multi socket outlet portable use the multi socket outlet with the current capacity of the power cord rating or higher and use the multi socket outlet only for the appliance Operation Do not use the appliance for a...

Page 9: ...d with liquid combustible substances flammable objects such as candles lamps etc or heating devices such as stoves heaters etc on the appliance Do not place any electronic appliance such as heater and mobile phone inside the appliance If there is a gas leakage isobutane propane natural gas etc do not touch the appliance or power plug and ventilate the area immediately This appliance uses a refrige...

Page 10: ...impact If it is broken do not touch it with hands Do not hang from the appliance doors storage room shelf or climb up into it Do not store an excessive amount of water bottles or containers for side dishes on the door baskets Do not open or close the appliance door with excessive force If the hinge of the appliance door is damaged or operates improperly stop using the appliance and contact an auth...

Page 11: ... insert the shelves upside down The shelves may fall To remove frost from the appliance contact an LG Electronics customer information centre Dispose of the ice inside the ice bin in the freezer compartment during an extended power outage ...

Page 12: ...mperatures depending on the climate zone The internal temperatures could be affected by the location of the appliance the ambient temperature the frequency of door opening and so on The climate class can be found on the rating label Australia India Kenya Argentina NOTE The appliances rated from SN to T are intended to be used at an ambient temperature between 10 ºC and 43 ºC Type 1 Type 2 A 908 mm...

Page 13: ...or and handle after assembling the handle Removing the Fridge Handle 1 Loosen the set screws a with a 2 38 mm 3 32 in Allen wrench and remove the handle 2 Loosen the mounting fasteners bthat connect to the refrigerator door and handle using a 6 35 mm 1 4 in Allen wrench and remove the mounting fasteners Removing the Freezer Drawer Handle 1 Loosen the set screws a located on the lower side of the h...

Page 14: ... at the bottom of the front side of the cover with a flat head screwdriver Removing the Left Fridge Door 1 The water supply is connected to the upper right part of the rear surface of the appliance Remove the clip in the joint area Hold the water supply connection and gently push the collet a to detach the water supply line as shown NOTE Disassembling Assembling the Water Lines b Collet c Tube d I...

Page 15: ...rth wire b NOTE The number of wire harnesses may vary depending on the model Earth wire is only present on some models 2 Rotate the hinge lever c clockwise Lift the top hinge d free of the hinge lever latch e CAUTION When lifting the hinge free of the latch be careful that the door does not fall forward 3 Lift the door from the middle hinge pin and remove the door CAUTION Place the door inside fac...

Page 16: ...r stand on the freezer drawer When you lay the drawer down be careful not to damage the floor Be careful of sharp hinges on both sides of the drawer Use two or more people to remove and install the fridge doors and freezer drawer 1 Pull the drawer open to full extension 2 Gently lift and pull out the ice bin 3 Lift the front of the drawer up then pull it straight out 4 Remove the Durabase basket f...

Page 17: ...smosis water filtration system is connected to your cold water supply the water pressure to the reverse osmosis system needs to be a minimum of 138 kPa to 827 kPa 1 4 8 4 kgf cm WARNING Unplug the appliance before carrying out any work on connecting the water line Failure to do so may cause electric shock Only connect the water line to a cold water supply Failure to do so may cause the water filte...

Page 18: ...ter button for three seconds The new water filter has been activated 3 Place a cup under the water dispenser to verify that water is flowing through the appliance 4 Check the connecting tube and joints for leaks once again Levelling and Door Alignment Levelling the Appliance The appliance has two front levelling legs Adjust the legs to alter the tilt from front to back or side to side If the appli...

Page 19: ...t up the right door to raise it at the middle hinge It may be easier to lift it with the doors open 2 With the other hand use pliers to insert the snap ring on the middle hinge of the right door section as shown 3 Insert additional snap rings until the right door is aligned Turning on the Power Earthing Instructions This information is applicable only to Peru where an earth connection is required ...

Page 20: ...liance has cooled completely your food may spoil Moving the Appliance for Relocation Preparing for Relocation 1 Remove all food from inside the appliance 2 Pull the power plug out insert and fix it into the power plug hook at the rear or on top of the appliance 3 Tape parts such as shelves and the door handle to prevent from falling off while moving the appliance 4 Move the appliance with more tha...

Page 21: ...cted the appliance may not operate and an error code is displayed even when any button is pressed If an error code is indicated on the display do not turn off the power Immediately contact the LG Electronics customer information centre and report the error code If you turn off the power the repair technician from the our information centre may have difficulty finding the problem Suggestion for Ene...

Page 22: ...hot food is placed inside the internal temperature of the appliance can increase and negatively affect other foods stored in the appliance If you set an excessively low temperature for food it may become frozen Do not set a temperature lower than the required temperature for the food to be stored correctly If there are chill compartments in the appliance do not store vegetables and fruits with hig...

Page 23: ...ed Water and Ice Dispenser Dispenses purified water and ice c SmartPull Handle Easily opens the freezer door d Handle Opens and closes the fridge door e Door Button 1 Opens the Door in Door compartment f InstaView Door in Door 1 The InstaView Door in Door compartment allows for easy access to commonly used food items g Fridge Fresh food compartment h Full Convert Drawer Two Star a The Full Convert...

Page 24: ...24 OPERATION Interior Door in Door InstaView Door in Door ...

Page 25: ...res chilled food or drinks g Auto Closing Hinge The fridge doors and freezer drawers close automatically when pushed slightly The door only closes automatically when it is open at an angle of less than 30 h Automatic Icemaker Freezer Dispenses ice automatically i Door in Door Case A convenient storage area for frequently used items that require easy access j Cheese Butter and Condiment Bins Cheese...

Page 26: ...bottom of the ice bin is designed to reduce the sound of the ice dropping Do not remove the pad o Pullout Drawer Provides extra storage within the freezer compartment p Durabase and Durabase Divider Provides storage for large frozen food items ...

Page 27: ...ce s network connection The icon illuminates when the appliance is connected to the Wi Fi network Press and hold the Wi Fi button for 3 seconds to connect to the network The icon blinks while the connection is being made then turns on once the connection is successfully made c Freezer Press this button repeatedly to select a desired temperature between 23 C and 15 C The default freezer temperature...

Page 28: ...crushed ice NOTE When the appliance is in the Power Saving Mode the display remains off until a door is opened or a button is pressed Once on the display remains on for 20 seconds The displayed temperature is the target temperature and not the actual temperature of the appliance The actual appliance temperature depends on the food inside the appliance This appliance incorporates an earth connectio...

Page 29: ... door while water cubed ice or crushed ice is being dispensed dispensing will be paused When you close the door the selected item will continue to be dispensed If the cup rim is small water may splash out of the glass or miss it completely Use a cup with a rim of over 68 mm in diameter when dispensing water cubed ice or crushed ice When the ice maker produces smaller ice cubes or the cubes become ...

Page 30: ...er This air in the water will clear eventually and is safe to drink The first ice and water dispensed may include particles or odour from the water supply line or the water tank If discolored ice is dispensed check the water tank and the water supply for a possible source If the problem continues contact the LG Electronics customer information centre Do not use the ice or water until the problem i...

Page 31: ...witch CAUTION Do not insert round ice into the in door ice bin as it can damage the ice and water dispenser NOTE Following installation or water filter replacement the first few batches of ice may be semicircular or contain air bubbles If the water pressure is less than 20 psi 138 kPa or a reverse osmosis system is used the shape of the ice may vary The ice may look cloudy depending on the water q...

Page 32: ...looding caused by ruptured water lines or connections Set the icemaker power switch to OFF O and shut off the water supply to the appliance NOTE The ice bin should be emptied any time the icemaker on off switch is turned to the OFF O position InstaView This feature is only available on some models Using the InstaView Door in Door The InstaView function on the Door in Door lets you see if you re ru...

Page 33: ...iew Door in Door compartment lightly press the button on the right fridge door handle Door in Door This feature is only available on some models Using the Door in Door The Door in Door compartment allows for easy access to commonly used food items To access the Door in Door compartment lightly press the button on the right fridge door handle Removing Refitting the Door in Door Bin This feature is ...

Page 34: ...ll of the fridge interior Fridge Mode To use the convertible drawer as a fridge press and hold the Select Freezer button a repeatedly to toggle through the four temperature settings Store meat and seafood at 29 F 1 C cold drinks at 33 F 1 C deli items and snacks at 37 F 3 C and chill wine at 41 F 5 C CAUTION Store vegetables and fruit in crisper drawers If storing meat or fish for more than a few ...

Page 35: ... you easily control humidity inside the drawer You can control the amount of humidity in the moisture sealed crispers by adjusting the control to any setting between Vegetables and Fruit Vegetables keeps moist air in the crisper for best storage of fresh leafy vegetables Fruit lets moist air out of the crisper for best storage of fruit Removing Assembling the Humidity Controlled Crispers 1 Open th...

Page 36: ...ature is only available on some models Glide N Serve Using the Glide N Serve This drawer can be used for large party trays deli items and beverages This drawer should not be used to store vegetables that require high humidity CAUTION Do not place any items on the Glide N Serve cover Removing Refitting the Glide N Serve 1 To remove the Glide N Serve pull out the Glide N Serve to full extension lift...

Page 37: ...ilt up the front of the shelf and then lift the shelf straight up 2 Pull the shelf out 3 Tilt the front of the shelf up and guide the shelf hooks into the slots at a desired height 4 Lower the front of the shelf so that the hooks drop into the slots CAUTION Glass shelves are heavy Use special care when removing them Do not clean glass shelves with warm water while they are cold Shelves may break i...

Page 38: ...se divider is removed there is enough open space for children or pets to crawl inside To prevent accidental child and pet entrapment or suffocation risk DO NOT allow children or pets to touch or go near the drawer The Durabase divider allows you to organize the Durabase area into 2 sections It can be adjusted from side to side to accommodate items of different sizes ...

Page 39: ...er is too far the signal strength becomes weak It may take a long time to register or installation may fail 2 Turn off the Mobile data or Cellular Data on your smartphone 3 Connect your smartphone to the wireless router NOTE To verify the Wi Fi connection check that f icon on the control panel is lit The appliance supports 2 4 GHz Wi Fi networks only To check your network frequency contact your In...

Page 40: ...onds to temporarily turn it off Run the LG ThinQ application and follow the instructions in the application to register the appliance NOTE To disable the Wi Fi function press and hold the Wi Fi button for 3 seconds The f icon will be turned off Open Source Software Notice Information To obtain the source code under GPL LGPL MPL and other open source licenses that is contained in this product pleas...

Page 41: ...ication and select the Smart Diagnosis feature in the menu Follow the instructions for audible diagnosis provided in the LG ThinQ application 1 Press the Lock button to activate the lock function If the display has been locked for over 5 minutes you must deactivate the lock and then reactivate it 2 Open the fridge door and then hold the phone on the upper right speaker hole 3 Press and hold the Fr...

Page 42: ...the exterior of the appliance clean Blocked air vents can cause fire or appliance damage For the appliance exterior use a clean sponge or soft cloth and a mild detergent in warm water Do not use abrasive or harsh cleaners Dry thoroughly with a soft cloth Do not use contaminated cloths when cleaning the stainless steel doors Always use a dedicated cloth and wipe in the same direction as the grain T...

Page 43: ...6 months at the rated capacity or if a noticeable reduction in flow rate occurs Where a backflow prevention device is installed on a water system a device for controlling pressure due to thermal expansion must be installed Ensure all tubing and fittings are secure and free of leaks NOTE While the testing was performed under standard laboratory conditions actual performance may vary It is essential...

Page 44: ...ontaminants from the system CAUTION Failure to replace filters when required or using non LG authorised water filters can cause the filter cartridge to leak and result in property damage NOTE Application Guidelines Water Supply Parameters Service Flow 1 9 lpm Water Supply Community or Private Well Potable Water Water Pressure 138 827 kPa Water Temperature 0 6 37 8 C Capacity 757 litres ...

Page 45: ...eset the circuit breaker on the GFCI If the problem persists contact an electrician There is poor refrigeration or freezing Is the fridge or freezer temperature set to its warmest setting Set the fridge or freezer temperature to a colder setting Is the appliance in direct sunlight or is it near a heat generating object such as cooking oven or heater Check the installation area and reinstall it awa...

Page 46: ...er temperature to a colder setting Did you put in food with a strong smell Store foods with strong smells in sealed containers Vegetables or fruit may have spoiled in the drawer Throw away rotten vegetables and clean the vegetable drawer Do not store vegetables too long in the vegetable drawer Symptoms Possible Cause Solution ...

Page 47: ...itch or set ON for the automatic icemaker button on the control panel For more details on how to use visit LG Electronics website or use your smart device Is the temperature of the freezer compartment set too high If the set temperature is too warm ice will be produced slowly or not at all Set the Freezer temperature to 18 C for normal operation of the automatic icemaker Have you been opening the ...

Page 48: ... water or cold water not been used for an extended period of time Has it been a long time since you installed and replaced the filter If an expired filter is used the purification performance may decline It is recommended to replace the filter according to the filter replacement period Have you flushed out the filter properly in the initial stage after installing it When you install or replace the...

Page 49: ...od first before putting it in the fridge or freezer compartment Is the air entry or exit of the freezer compartment blocked Make sure that air entry or exit is not blocked so that the air can circulate inside Is the freezer compartment overfilled Maintain an appropriate space between items Frost or condensation has formed inside or outside the appliance Did you open and close the appliance door fr...

Page 50: ...it If you try to open the appliance door within one minute after you closed it you may have difficulties because of the pressure inside the appliance Try to open the appliance door again in a few minutes so that the internal pressure stabilizes Door mullion does not fold in and out properly Are front levelling legs extended the appliance level and doors aligned Once the door baskets are filled the...

Page 51: ...nd off Normal Operation Rattling noises Rattling noises may come from the flow of appliance the water line on the back of the unit for plumbed models only or items stored on top of or around the appliance Normal Operation Appliance is not resting evenly on the floor Floor is weak or uneven or levelling legs need to be adjusted See the Door Alignment section Appliance with linear compressor was mov...

Page 52: ...obile data of your smartphone and register the appliance using the Wi Fi network The wireless network name SSID is set incorrectly The wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wireless router to 2 4 GHz and connect the appliance to the wire...

Page 53: ...mate class ST SUBTROPICAL Annual energy consumption 649 kWh year Freezing capacity 8 0 kg 24 h Total gross volume 884 L Gross fresh food compartment volume 510 L Gross food freezer compartment volume 273 L Gross two star section volume 101 L Total storage volume 679 L Storage fresh food compartment volume 466 L Storage food freezer compartment volume 158 L Storage two star section volume 55 L Stor...

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