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LGMDP User Guide

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3. Troubleshooting download errors

NV Restore

error

→ Connect to the phone.

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Summary of Contents for LGMDP

Page 1: ...LGMDP User Guide ...

Page 2: ...his guide contains information protected by copyright No part of this guide may be photocopied or reproduced in any form without prior written consent from LG Electronics Inc All rights reserved printed in LG Electronics Inc ...

Page 3: ...MDP User Guide 3 28 Table of Contents 1 Introduction 2 Downloading Procedure 1 Connecting to PC 2 Choosing image files 3 Downloading 4 Tools 3 Troubleshooting Download Errors 1 NV Restore Error 4 Caution ...

Page 4: ...s to upload image files to the handset LGMDP is designed to be simple to use and easy enough for the beginner to upload executable images to the handset LGMDP supports Windows 2000 XP where the LG USB modem driver is installed Additionally LGMDP allows multi downloading up to 8 handsets at the same time The model name in the picture can be different from yours ...

Page 5: ...ss sound This is an experimental feature To enable this simply check the box It will be played a wav file when the download has been completed Automatically run Select Port When LGMDP starts This option is designed to give user convenient When LGMDP starts it will automatically select Select Port button to download new image file Always on Top Check if LGMDP always appears at the top of the window...

Page 6: ...n the Select Port and then Select Port window will be pop up Check if state shows Enable for the port to be connected for downloading images Then click on the Connect button The port number COM9 and model name shall be different from that of the port number in the snapshot ...

Page 7: ...edure 1 Connecting to PC The status Ready is displayed when the application is ready for downloading While the images are transmitted from PC to the handset a progressive bar Red box indicating the degree of transmission of data is displayed ...

Page 8: ...Guide 8 28 2 Downloading Procedure 1 Connecting to PC The following slide describes how to use or set options in detail The model name shall be different from that of the model name in the snapshot 1 2 3 6 4 5 7 8 ...

Page 9: ...ontents media and module are erased Only calibration data is kept when NV backup restore is checked Keep All Contents Maintain user data including WAP AD DRM Email Play lists images When downloading a new images user data stated above are maintained if this option is enable 5 Additional Options Display Information is defaulty not selected and user cannot choose Security The security option is auto...

Page 10: ...ere all the image files are located by clicking on the Browse button The folder name shall be different from that of the folder name in the snapshot The folder name indicates the path where the image files are located if you selecttheimagefolder theprogram will automaticallyload images accordingly ...

Page 11: ...LGMDP User Guide 11 28 2 Downloading Procedure 2 Choosing image files if you select the image folder the program will automatically load images accordingly Automatically load images ...

Page 12: ... to be downloaded on the handset To enable this simply check the box or select the NV file from the LGMDP installation directory by clicking on the Browse button Click on the START button to start downloading Normally LGMDP will downloaded all files that need downloading To download selected image file only simply select the image file that user want to process downloading ...

Page 13: ...ing images to the handset You will see snapshots for each step in the succeeding slides NV backup Erase MODULE directory NV restore Erase MEDIA directory Dow nload MEDIA Dow nload MODULE EFS Erase Dow nload PBL and QCSBL Dow nload OEMSBL Dow nload MODEM Reset Reset Download process Download End Download S tart Reset ...

Page 14: ...be created in the displayed file name in the LGMDP installation directory Backing up NV data and backed up NV data will be stored in the LGMDP installation directory Erasing the existing directories and files before the Module image is downloaded 2 Downloading Procedure 3 Downloading ...

Page 15: ... Procedure 3 Downloading Downloading the AMSS modem image Rebooting the handset and re establishing the connection Restoring NV data which backed up in the Backing up process User can also restore NV data using NV Default image selection ...

Page 16: ... 28 2 Downloading Procedure 3 Downloading Rebooting the handset and re establishing the connection Erasing the existing directories and files before downloading the selected Media image Downloading Media image in progress ...

Page 17: ...LGMDP User Guide 17 28 2 Downloading Procedure 3 Downloading Downloading Module image in progress Downloading process has completed successfully ...

Page 18: ...dure 4 Tools Device Manager allows to monitor current hardware that is installed on your PC Device Manager is designed to monitor USB connectivity and check where the COM has been installed Select Device Manager from the Tools of the file menu ...

Page 19: ...elect Log Extractor from the Tools of the file menu and connect the phone with LGMDP by clicking on the Connect button When clicking on the Connect button this checks if the appropriate files such as LFAPP RecMngr bin err directory Debugging_Tip txt or Hidden_info bin are placed on the handset If they are exist then appropriate check boxes are checked accordingly Select directory to store log file...

Page 20: ...LGMDP User Guide 20 28 3 Troubleshooting Download Errors NV Restore Error ...

Page 21: ...LGMDP User Guide 21 28 3 Troubleshooting download errors NV Restore error When you meet the NV Restore error ...

Page 22: ...LGMDP User Guide 22 28 3 Troubleshooting download errors NV Restore error Connect to the phone ...

Page 23: ...LGMDP User Guide 23 28 3 Troubleshooting download errors NV Restore error Click on Cancel ...

Page 24: ...uide 24 28 3 Troubleshooting download errors NV Restore error Click on NV Restore then several NV Backup files nv2 are shown The files are saved every NV Backup The name is based on the time when NV Backup is done ...

Page 25: ...LGMDP User Guide 25 28 3 Troubleshooting download errors NV Restore error Select the proper file and click on Restore ...

Page 26: ...LGMDP User Guide 26 28 3 Troubleshooting download errors NV Restore error If you want image download and NV backup file restore at once use the NV Default function ...

Page 27: ...LGMDP User Guide 27 28 3 Troubleshooting download errors NV Restore error Must do Calibration after NV Restore ...

Page 28: ... the media and module image So if you want download media and module image connect the phone normal mode after emergency mode download and then you can do it 4 The NV data saved at LGMDP folder like this Recommended that the Module and Media Image have to be downloaded at the same time Erase EFS option will erase everything media module nv items and user data in the EFS area C LGMDP 358394 01 0018...

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