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TROUBLESHOOTING GUIDE
TROUBLESHOOTING GUIDE
Problem
Possible Causes
Solutions
THE ICE MAKER IS
NOT PRODUCING
ICE OR ICE CUBES
ARE FREEZING
TOO SLOWLY
• The smallest size of ice cubes is
selected.
• Door left open.
• Wait 24 hours after hook-up for ice production.
See the
Adjusting the Controls
section.
• Check to see if something is holding the door
open.
THE ICE CUBES
ARE TOO SMALL
• Smaller cube size level is selected.
• The water supply valve is blocked.
• Select a bigger size for the ice cubes.
• Call a plumber to clean the valve.
THE DOORS ARE
HARD TO OPEN
• The gaskets are dirty or sticky.
• The door opens itself as soon as
you close it.
• Clean the gaskets and surface that they are in
contact with. Use a damp cloth with paraffin also
apply over the seal rings.
• When you open the door, the warm air enters
in the refrigerator. When this air is cooled down
it occupies less volume and creates a vacuum
effect. If it is difficult to open wait 5 minutes then
check.
THE ICE MAKER
DOES NOT WORK
• The ice maker is off.
• The water supply is down or not
plugged.
• The freezer temperature is warm.
• The ice cubes turn off the ice maker.
• Turn the ice maker to the position on (I).
• Read the section
Connecting the Water Line.
• Wait 24 hrs for the freezer to reach its ideal
temperature.
• Hand level the ice cubes.
THE TEMPERATURE
IS TOO HOT
OR THERE´S
HUMIDITY FORMED
INSIDE THE
REFRIGERATOR
• The air vents are blocked. The
cool air flows from freezer to the
refrigerator and returns thru the
vents that dive this section.
• The doors open very easily.
• The refrigerator control has not been
adjusted for the room conditions.
• A large amount of food is just been
placed inside the refrigerator.
• The food has not been well packed
in each bin.
• The doors haven’t been closed
correctly.
• The weather is humid.
• The auto-defrosting cycle is over.
• With your hand find the vents and move and
package that might be blocking the air flow. See
the
Multi Flow
Section.
• When the doors are opened the warm and humid
air enters. To keep your refrigerator cool, take what
you need once and you’re your food organized to
make it easy to find. Close the door a soon as
you can.
• Wait 24 hours to stabilize the temperature. If the
temperature is cold or hot, move the control until
the desire temperature is reached.
• After adding food to the refrigerator this will warm
up. It might take some hours for the refrigerator to
reach its temperature.
• Wrap the food evenly and before packing anything
dry all the bins to avoid humidity. If it is necessary,
pack the food according to the section
Food
Storage Guide
.
• Read
Doors will not Close Correctly
section.
• In humid weathers, the air contains humidity,
which introduces it self if the doors are opened.
• It’s normal the some water props. Get formed
after the defrosting cycle is completed.