ENGLISH
27
BEFORE CALLING FOR SERVICE
Problem
Possible Causes
Solutions
Food soil remains on
dishes
Improper cycle selection.
Select correct cycle based on soil level and type of dish-
ware being washed.
Water temperature too low.
Check water supply connection or water heater setting.
Dish washing detergent was not used.
Use recommended detergent.
Low inlet water pressure.
Water pressure should be between 20 and 120 psi.
Water jet holes on spray arms blocked.
Clean the spray arms.
Improper loading of dishes
Make sure dishes do not block spray arm rotation or in-
terfere with detergent dispenser.
Filters are clogged.
Clean filters.
Noise
Some level of noise is normal during operation. Detergent cover opening.
Drain pump at the beginning of drain cycle.
The dishwasher is not level.
Adjust leveling feet.
Nozzle arm knocking against dishes.
Reposition the dishes.
Cloudiness on glassware
Combination of excessive detergent and soft
water.
Use less detergent and use a rinse aid to minimize the
problem.
Black or gray marks on
dishes.
Aluminum items rubbing dishes during cycle.
Reposition the dishes.
Yellow or brown film on
inside of surfaces of dish-
washer.
Coffee or tea stains.
Eliminate the stain by using a stain removal product.
Dishes don’t dry.
Rinse agent dispenser empty.
Check and refill the rinse agent dispenser if empty.
Lamps don’t illuminate
Power is not connected.
Connect power supply.
Sprays arms do not rotate
smoothly.
Holes of spray arms are blocked by food par-
ticles.
Clean the holes of spray arms.
Upper rack is crooked.
Rack is poorly adjusted.
See the Using Your Dishwasher section.
Dishwasher continuously
beeps when the door is
opened, during or right af-
ter a cycle has completed.
The contents of the dishwasher are hot and care
should be used when placing your hands inside
the dishwasher.
Close the door until the dishwasher and dishes have
cooled down. The beeping will go away if the door is
closed or the interior temperature has been cooled.
IE Error
Water inlet problem.
Check for a clogged, kinked or frozen water inlet hose.
Check water supply.
OE Error
Drainage Problem.
Check for a clogged, kinked or frozen water inlet hose.
Filters are clogged.
Clean Filters
FE Error
Excessive Water supplied.
Please call an Authorized Service Center or LGE Cus-
tomer Service at 1-800-243-0000 (US), 1-888-542-2623
(Canada)
E1 Error
Water leakage problem.
HE Error
Heater circuit failure.
TE Error
Thermistor failure or very high inlet water tem-
perature (over 1940F)
The display shows PF
Power failure.
If you have followed this troubleshooting guide and the problem persists, or if the problem you are experiencing is not listed here, please
call LGE Customer Service at 1-800-243-0000(US), 1-888-542-2623(Canada).
TROUBLESHOOTING
