LG K10 LGMS428, User Manual

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Appendix 85
FAQ
This chapter lists some problems you might encounter when using your
phone. Some problems require you to call your service provider, but most
are easy to fix yourself.
Message Possible causes Possible corrective measures
SIM card
error
There is no SIM card
in the phone or it is
inserted incorrectly.
Make sure that the SIM card is
correctly inserted.
No network
connection/
Dropped
network
Signal is weak or
you are outside the
carrier network. Move toward a window or into
an open area. Check the network
operator coverage map.
Operator applied
new services.
Check whether the SIM card is more
than 6~12 months old. If so, change
your SIM or USIM card at your
network provider's nearest branch.
Contact your service provider.
Codes do
not match
To change a security
code, must need
to confirm the new
code by re-entering
it.
If you forget the code, contact your
service provider.
The two codes you
entered do not
match.
No
applications
can be set Not supported by
service provider or
registration required.
Contact your service provider.