82
Troubleshooting
Trouble
shoo
ting
6
Picture
Symptoms
Cause & Solution
There is no picture.
• Select the appropriate video input mode on the TV so the
picture from the unit appears on the TV screen.
• Connect the video connection securely.
• Check the [HDMI Color Setting] in the [Setup] menu is
set to the appropriate item that conforms to your video
connection.
• Your TV may not support the resolution you have set on the
unit. Change the resolution to one that your TV accepts.
• The player’s HDMI OUT jack is connected to a DVI device that
does not support copyright protection.
Picture noise appears
• You are playing a disc recorded in a colour system that is
different from your TV.
• Set the resolution to one that your TV accepts.
Sound
Symptoms
Cause & Solution
There is no sound or the
sound is distorted.
• Connect the audio connection securely.
• The input source setting on the amplifier or the connection
to the amplifier is incorrect.
• The unit is in scan, slow motion, or pause mode.
• The sound volume is low.
• Check that the connected amplifier is compatible with the
audio format output from the player.
• The player’s HDMI OUT jack is connected to a DVI device. The
DVI jack does not accept audio signal.
• Check the device connected to the player’s HDMI OUT jack is
compatible with the audio format output from the unit.