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Troubleshooting

Before Requesting Service

Before calling for service, check this list.

The drive doesn’t have power.
• Is the power supply cable from the host computer plugged in?
• Is the Power Connector to the drive securely attached?

The system doesn’t start.
• Are the Primary and Secondary connections and the Master and Slave settings 

correct?

• Is the total length of the IDE cable 18 inches or less?
• Is each connector completely attached?

Other connections may have been knocked lose while installing the drive.

Cannot Read or Write Discs.
• Is the condition of everything else in the system (CPU, hard disc, and others) 

as it should be? (See system environment page 3.)

• Does the CD or DVD disc have dirt or scratches?
• Did a screen saver or other application operate while writing to the disc?
• Is there enough free space on the CD, DVD and DVD-RAM disc?
• Does writing fail even using the simulation test?
• Is the disc loaded in the drive with the read/write surface facing the right 

direction? (label up)

• Is the drive installed in the correct orientation?
• Was the drive or disc moved from a low temperature environment to a high 

temperature environment? (There is a possibility of condensation on the lens in
the drive or on the surface of the disc.)

• Using a 40-pin IDE cable might bring the '04/08/03 error (LOGICAL UNIT

COMMUNICATION CRC ERROR (ULTRA-DMA/32))'.
In this case, substitute to 80-pin type IDE cable is highly recommended. 
This kind of error is hardly detected from some specific motherboard.

When you call for service, be prepared to give as much information as possible of
your system, environment, and the specific problem. (What happened? When? 
How long? What was going on? Were there any error messages displayed? etc.)

Please Note: 

Since this product supports Region Playback Control Phase II, 

a certain MPEG decoder card or Software without regional code setting may 
cause this drive not to read DVD-ROM discs. This Drive enables you to change 
the regional code up to 5 times.

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Summary of Contents for GSA-H44N

Page 1: ...Super Multi DVD Rewriter GSA H44N English Deutsch Français Italiano Español Português ...

Page 2: ...ial installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be deter...

Page 3: ...LE LASER RADIATION WHEN OPEN AVOID EXPOSURE TO THE BEAM VARNING OSYNLIG LASERSTRÄLNING NÄR DENNA DEL ÄR ÖPPNAD STRÄLEN ÄR FARLIG CLASS 1 LASER PRODUCT KLASSE 1 LASER PRODUKT LUOKAN 1 LASER LAITE KLASS 1 LASER APPARAT CLASE 1 PRODUCTO LÁSER CLASSE 1 PRODOTTO LASER ii The appliance is not intended for use by young children or infirm persons without supervision ...

Page 4: ...hooting 10 Specifications 11 Microsoft and Windows are trademarks registered in the United States and other countries by the Microsoft Corporation DVD Logo is a trademark of DVD Format Logo Licensing Corp registered in U S Japan and other countries The company names and product names written in this manual are trademarks or registered trademarks of the respective companies ...

Page 5: ...ht We recommend using the drive in a horizontal or vertical position Do not use it in tilted position Don t move the drive suddenly from a cold place to a warm one or raise the room temperature suddenly Condensation may occur causing abnormal operation Make sure to remove the disc before moving the drive The disc may become damaged causing data loss Be careful to prevent foreign objects such as li...

Page 6: ...ay on your pc s monitor requires separate MPEG decoding that is done by separate hardware either an MPEG decoder card or MPEG decoding done by your video card or separate software that you install to do MPEG decoding For further details refer to the documentation that comes with MPEG software CPU Pentium III 1 0GHz Recommanded system requirements for optimal performance CPU Pentium IV 2 4GHz or fa...

Page 7: ... Output Connector This connector is not supported 2 Analog Audio Output Connector 3 Jumper Connector This jumper determines whether the drive is configured as a master or slave Changing the master slave configuration takes effect after power on reset 4 IDE Interface Connector Connect to the IDE Integrated Device Electronics Interface using a 80 pin flat IDE cable NOTE Do not connect or disconnect ...

Page 8: ...from the computer Refer to the manual for the computer for details 2 Insert the drive unit into the bay Do not apply excessive pressure to the cables inside the computer 3 Secure the drive with the screws If there is not enough space behind the drive connect the IDE and other cables before securing the drive NOTE This is a general installation guide If your PC hardware appears differ ent please co...

Page 9: ...er can be left as supplied from the factory NOTE A hard disk is normally installed as the Primary Master on the EIDE ATAPI interface Other EIDE peripheral devices such as hard drives and Super Multi DVD Rewriters are then set differently 6 Name Function Drive set as Master Drive set as Slave MA Master SL Slave CS Cable Select C S S L M A Drive mode set by CSEL on the host IDE interface Primary con...

Page 10: ...1 on the Super Multi DVD Rewriter Pin 1 is closest to the Power Connector 7 Slave drive Super Multi DVD Rewriter Jumper set to Slave Master drive Booting hard disk OR DIGITAL ANALOG INTERFACE POWER D R C S M S L A G L G 39 1 5 12 GND 40 2 AUDIO AUDIO Secondary connector Master drive Other IDE drive Slave drive Super Multi DVD Rewriter Jumper set to Slave DIGITAL ANALOG INTERFACE POWER D R C S M S ...

Page 11: ...ure normal drive operation please check the following The drive is displayed in Windows 2000 XP Control Panel System Hardware Device Manager DVD CD ROM drives 32 bit is displayed in Control Panel System Performance If the drive is not recognized by your computer please check the following items If an indicator is displayed on the IDE controller in Control Panel System Device Manager Hard Disk Cont...

Page 12: ...uty paper clip into the small hole above the eject button The front door will pop open and the disk tray will come partway out 3 Pull the front door to open it all the way then grip the disc tray between thumb and forefinger and gently pull it straight out If you cannot get a good grip on the disc tray with your fingers use a steel binder clip or spring clamp to pull it out 9 The Discs in this uni...

Page 13: ...tion test Is the disc loaded in the drive with the read write surface facing the right direction label up Is the drive installed in the correct orientation Was the drive or disc moved from a low temperature environment to a high temperature environment There is a possibility of condensation on the lens in the drive or on the surface of the disc Using a 40 pin IDE cable might bring the 04 08 03 err...

Page 14: ...l CD ROM 7200 Kbytes s 48X max DVD ROM 22160 Kbytes s 16X max 16 6 Mbytes s PIO Mode 4 MULTI DMA Mode 2 33 3 Mbytes s Ultra DMA Mode 2 66 6 Mbytes s Ultra DMA Mode 4 CD ROM 125ms Typical DVD ROM 145ms Typical DVD RAM 270ms Typical 2 Mbytes 100000 Power On Hours Duty Cycle 10 0 7 Vrms at 10 kohm Typical Temperature 5 C to 45 C Humidity 15 to 85 R H Temperature 30 C to 60 C Humidity 10 to 90 R H DC ...

Page 15: ...tion Avoid exposing the drive to sudden changes in temperature as it may cause condensation to collect inside the drive Copyright 2006 LG Electronics U S A Inc 1000 Sylvan Ave Englewood Cliffs NJ 07632 U S A or http www lgusa com LG Electronics Canada Inc 550 MATHESON Blvd East Mississauga Ontario L4Z4G3 Canada LG Electronics Deutschland GMBH Jakob Kaiser Straße 12 D 47877 Willich Germany LG Elect...

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