4 SERVICE DIAGNOSIS CHART
COMPLAINT
POINTS TO BE CHECKED
REMEDY
Cooling is
• Is the power cord unplugged from the outlet?
• Plug in to the outlet.
impossible.
• Check if the power switch is set to OFF.
• Set the switch to ON.
• Check if the fuse of power switch is shorted.
• Replace a regular fuse.
• Measure the voltage of power outlet.
• If voltage is low, wire newly.
Cooling ability
• Check if the set is placed close to wall.
• Place the set with the space of about 10cm.
is poor.
• Check if the set is placed close to stove, gas
• Place the set apart from these heat
•
cooker and direct rays.
•
appliances.
• Is the ambient temperature high or
• Make the ambient temperature below.
•
the room door closed?
• Check if put in is hot.
• Put in foods after cooled down.
• Did you open the door of the set too often
• Don't open the door too often and close
•
or check if the door is closed up?
•
it firmly.
• Check if the Damper Control is set to cold-position.
• Set the control to mid-position.
Foods in the
• Is foods placed in cooling air outlet?
• Place foods in high temperature section.
Refrigerator
•
(Front Part)
are frozen.
• Check if the control is set to cold-position.
• Set the control to mid-position.
• Is the ambient temperature below 5°C?
• Set the control to warm-position.
Dew or ice
• Is liquid food stored?
• Seal up liquid foods with wrap.
forms in the
• Check if put in is hot.
• Put in foods after cooled down.
chamber of
• Did you open the door of the set too
• Don't open the door too often and close
the set.
•
often or check if the door is closed.
•
it firmly.
Dew forms
• Check if ambient temperature and humidity
• Wipe dew with a dry cloth. This occurrence
in the Exterior Case.
of surroumcling air are high.
•
is solved naturally in low temperature and humidity.
• Is something in the door holding it open?
• Rearrange items to close door.
Abnormal
• Are the set positioned in a firm and even place?
• Adjust the adjust screw and position
noise generates.
•
in the firm place.
• Are any unnecessary objects set
• Remove the objects.
•
in the back side of the set?
• Check if the Tray Drip is not firmly fixed.
• Fix it firmly on the original position.
• Check if the cover of mechanical room
• Place the cover at the original position.
•
in below and front side is taken out.
To close the door
• Check if the door packing is has something
• Clean the door packing.
is not handy.
•
spilled on it.
• Is the set positioned in a firm and even place?
• Position in the firm place and adjust the
•
adjust screw.
• Is the refrigerator overloaded?
• Keep foods not to reach the door.
Ice and foods
• Check if the inside of the set is dirty.
• Clean the inside of the set.
smell unpleasant.
• Did you keep aromatic foods without wrapping?
• Wrap aromatic foods.
• It smells of plastic.
• The new products smells of plastic, but it is
•
eliminated after 1-2 weeks.
●
In addition to the items described left, refer to the followings to solve the complaint.
Check if dew forms in
the freezer.
Replace the
components of
defrosting circuit.
Check refrigerating
cycle.
Check the
damper control
Defrosting
is poor.
The cycle
is faulty.
Repair the cycle.
Replace the
damper control
The operation of
the damper
control is poor.
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