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Troubleshooting
This chapter lists some problems you might encounter when using your tablet. Some
problems require you to call your service provider, but most are easy to fix yourself.
Expected
problems
Possible causes
Possible corrective measures
Cannot work
mobile data
communication
Mobile data
communication is
restricted by the data
saver function.
From the Home screen,
Settings
>
Mobile data
>
Menu icon
>
Data Saver
> Turn off
Use
Data
Saver
.
Cannot receive
LINE messages
or emails
The battery optimization
function (Doze mode) is
enabled.
While the tablet is not used, the
battery optimization mode (Doze mode)
activates automatically for saving the
battery.
In that case, the notifications from LINE
or email application may be delayed or
not received. It is recommended to set
to ignore the battery optimizations for
those applications.
From the Home screen,
Settings
>
Battery & power saving
>
Battery
usage
> Tap
Ignore optimizations
and select applications.
Cannot power
on the tablet
Battery is not charged.
Charge battery.
Operation is
slow/sluggish
The battery level is low.
Charge battery.
Troubleshooting
Summary of Contents for GPad 8.0 III
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