36
SMART FUNCTiONS
ENGLISH
Using LG SmartThinQ
Application
Things to check before using LG
SmartThinQ
y
For appliances with the
or
logo
1
Check the distance between the appliance
and the wireless router (Wi-Fi network).
y
If the distance between the appliance
and the wireless router is too far, the
signal strength becomes weak.
It may take a long time to register or
installation may fail.
2
Turn off the
Mobile data
or
Cellular Data
on
your smartphone.
y
For iPhones, turn data off by going to
Settings
→
Cellular
→
Cellular Data
.
3
Connect your smartphone to the wireless
router.
SMART FUNCTIONS
Wireless LAN Module Specifications
Model
LCW-004
Frequency Range
2412 to 2472 MHz
Output
Power(Max)
IEEE 802.11b:17.82 dBm
IEEE 802.11g:17.72 dBm
IEEE 802.11n:16.61 dBm
Wireless function S/W version : V 1.0
For consideration of the user, this device should
be installed and operated with a minimum
distance of 20 cm between the device and the
body.
NOTE
y
If the appliance is having trouble
connecting to the Wi-Fi network, it may be
too far from the router. Purchase a Wi-Fi
repeater (range extender) to improve the
Wi-Fi signal strength.
y
The Wi-Fi connection may not connect or
may be interrupted because of the home
network environment.
y
The network connection may not work
properly depending on the Internet service
provider.
y
The surrounding wireless environment can
make the wireless network service run
slowly.
y
The appliance cannot be registered due
to problems with the wireless signal
transmission. Unplug the appliance and
wait about a minute before trying again.
y
If the firewall on your wireless router is
enabled, disable the firewall or add an
exception to it.
y
The wireless network name (SSID) should
be a combination of English letters and
numbers.
(Do not use special characters.)
y
Smartphone user interface (UI) may vary
depending on the mobile operating system
(OS) and the manufacturer.
y
If the security protocol of the router is
set to
WEP
, you may fail to set up the
network.
Please change it to other security
protocols (
WPA2
is recommended) and
register the product again.
NOTE
y
To verify the Wi-Fi connection, check that
Wi-Fi
icon on the control panel is lit.
y
The appliance supports 2.4 GHz Wi-Fi
networks only. To check your network
frequency, contact your Internet service
provider or refer to your wireless router
manual.
y
LG SmartThinQ is not responsible for
any network connection problems or any
faults, malfunctions, or errors caused by
network connection.
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