27
Problem
Possible Causes
Solutions
The refrigerator
seems to make
too much noise.
The sounds may be normal for your
refrigerator.
Refer to the Understanding Sounds You May
Hear section for more information.
The icemaker is
not producing
ice or not
enough ice.
New installation.
Wait 12 to 24 hours after icemaker
installation for ice production to begin. Wait
72 hours for full ice production.
The refrigerator is not connected to a water
supply or the supply shutoff valve is not
turned on.
Connect refrigerator to the water supply and
turn water shutoff valve fully open.
Reverse osmosis water filtration system is
connected to your cold water supply.
Reverse osmosis filtration systems can reduce
the water pressure below the minimum
amount and result in icemaker issues. (Refer to
Water Pressure section.)
Kink in the water source line.
A kink in the line can reduce water flow.
Straighten the water source line.
Ice demand has exceeded storage capacity. The icemaker will produce approximately 95
cubes in a 24 hour period.
NOTE: An extra ice bucket is provided in
the freezer section for additional storage
capacity.
The icemaker is not turned on.
Locate the icemaker ON/OFF switch and
confirm it is in the ON (I) position.
There is something on the ice-detecting
sensor.
Foreign substances or frost on the icedetecting
sensor can interrupt ice production.
Make sure the sensor area is clean at all times
for proper operation.
The temperature setting for the freezer is
too warm.
The recommended temperature for the freezer
compartment for normal ice production is
0°F. If the freezer temperature is warmer, ice
production will be affected.
The doors are opened often.
If the doors of the unit are opened often,
ambient air will warm the refrigerator which
will prevent the unit from maintaining the
set temperature. Lowering the refrigerator
temperature can help, as well as not opening
the doors as frequently.
The doors are not closing properly.
If the doors are not properly closed, ice
production will be affected. See “Doors will
not close completely” in the Troubleshooting
section for more information.
Refrigerator or
Freezer section
is too cold.
Controls are not set correctly for conditions. If the temperature is too cold, raise the
temperature setting one increment at a time
(refer to the Setting the Controls section).
When changing control settings, wait 24 hours
before making additional adjustments.
TROUBLESHOOTING GUIDE
TROUBLESHOOTING GUIDE
TROUBLESHOOTING GUIDE
