10
Before Calling for Service
Type of Complaint
Probable Cause
Remedy
Check yourself
Refrigerator does
not work.
Refrigerator
attempts to
does not operate.
but
start,
Refrigerator compartment
- Low Cooling
Formation of water
drops on exterior
of refrigerator.
Refrigerator Compart-
ment Overcooling
Smell
Difficulty in formation
of ice and ice-cream.
House fuse blown
Power Supply Off.
Low Voltage.
High humidity during
monsoon season.
Incorrect setting of
Refrigerator Temperature
Control button.
Improper covering
and wrapping of food.
Incorrect setting
of Freezer Temperature
Control Knob.
Call an electrician and get it corrected.
Check that the refrigerator main supply plug is connected to the wall socket and
that the supply is On. Check that the fuse is intact in he supply line.
Install a line-correcting transformer in the mains, or a Voltage Stabilizer.
During the monsoon, when the humidity in the atmosphere reaches around 90%
water droplets may form around the sides of the refrigerator cabinet, especially the
top portion. This moisture should be wiped off periodically. Contact our serviceman
to check the door seal or proper and uniform contact with the cabinet.
Lower the setting (1~3) of Refrigerator Temperature Control button to make the Refrigerator
Compartment warmer.
Wrap and cover food stuffs properly. Place caps on bottles and other liquid stores.
For faster Ice & Ice-cream formation adjust the Freezer Temperature
Restriction of cold
air circulation.
Improper
setting of Freezer
Temperature Control /
Refrigerator Temperature
Control.
Entry of hot air.
Storing hot foods.
Provide space in between the dishes. If the shelves are covered with cloth or
polythene, remove it.
Opening and closing of the doors too often will result in hot air from outside rushing
into the refrigerator causing the temperature to go up. Reduce the frequency of
opening of the doors.
Avoid storing hot foods in the refrigerator, cool them to room temperature before
placing them inside the refrigerator.
Set the Refrigerator Temperature Control button to colder (Max 5 ~7) position.
Freezer Temperature Control button to be adjusted accordingly.
1.
2.
3.
4.
5.
6.
7.
Stabilizer not working
properly
Please plug power cord of refrigerator directly in the wall socket and then check,
if it works then get the stabilizer checked by Stabilizer Repairing Centre.
Bowls used
Use Ice trays for ice making
Noise
Normal cut-off/ cut-in
noise
Whenever refrigerator starts & stop there is noise of Compressor start/stop.
This is a normal phenomenon.
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