BEFORE CALLING FOR SERVICE
Check for yourself
Type of Complaint Probable Cause
Remedy
1. Refrigerator
does not work.
– Thermostat switch
in 'OFF' position.
Check that the thermostat knob is on‘Normal' position and
not in off position.
– Power Supply Off.
Check that the refrigerator main supply plug is connected
to the wall socket and that the supply is on. Check that the
fuse is intact in the supply line.
2. Refrigerator
attempts to start,
but does not
operate.
– Low Voltage.
Install a line-correcting transformer in the mains, or a
Voltage Stabilizer.
3. Refrigerator
contents
not cooling.
– Defrosting over due Defrost the refrigerator.
– Restriction of cold
air circulation.
Provide space in between the dishes. If the shelves are
covered with cloth or polythene, remove it.
– Improper thermostat
control selection.
If the refrigerator is required to give a low temperature
turn the thermostat knob towards colder (Max) position.
– Entry of hot air.
Opening and closing of the door too often will result in hot
air from outside rushing into the refrigerator causing the
temperature to go up. Reduce the frequency of opening of
the door
– Storing hot foods.
Avoid storing hot foods in the refrigerator, cool them to
room temperature before placing them inside the
refrigerator.
4. Formation of
water drops on
exterior of
refrigerator.
– High humidity during
monsoon season.
During the monsoon, when the humidity in the
atmosphere reaches around 90% water droplets may
form around the sides of the refrigerator cabinet,
especially the top portion. This moisture should be wiped
off periodically. Contact our serviceman to check the door
seal for proper and uniform contact with the cabinet.
5. Formation of
droplets on the
underside of the
Chiller tray.
– Hot and humid
climate.
In hot and humid weather the moist air rushes inside
whenever the refrigerator door is opened. This results in
excess frosting on the Evaporator, and condensation on
the Chiller tray bottom. Avoid too frequent door openings.
6. Smell and
odour.
– Improper covering
and wrapping
of food.
Wrap and cover foodstuffs properly. Place caps on bottles
and other liquid stores.
If the smell persists, defrost the refrigerator, remove all
foodstuffs, clean the refrigerator thoroughly and wipe it dry
before restarting.
7. Difficulty in
formation
of ice and ice-
cream.
– Incorrect thermostat
setting.
Set the thermostat on 'Colder' (Max) position.
– Defrosting overdue. Excessive frost on the freezer compartment should be
defrosted. Ensure that the container of ice-cream or ice is
in proper contact with the surface of the freezer. Do not
use bowls.
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