LG GF-AD701SL Owner'S Manual Download Page 42 | Manualshive

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42

TROUBLESHOOTING

TROUBLESHOOTING

Review the Troubleshooting section before calling for service; doing so will save you both time
and money.

Problem

Possible Causes

Solutions

Fridge and
Freezer section
are not cooling.

The fridge control is set to OFF
(some models).

Turn the control ON. Refer to the Setting the
Controls section for proper temperature settings.

Fridge is in the defrost cycle.

During the defrost cycle, the temperature of
each compartment may rise slightly. Wait 30
minutes and confirm the proper temperature
has been restored once the defrost cycle has
completed.

Fridge was recently installed.

It may take up to 24 hours for each compartment
to reach the desired temperature.

Fridge was recently relocated.

If the fridge was stored for a long period of
time or moved on its side, it is necessary for
the fridge to stand upright for 24 hours before
connecting it to power.

Cooling System
runs too much.

Fridge is replacing an older
model.

Modern fridges require more operating time
but use less energy due to more efficient
technology.

Fridge was recently plugged in
or power restored.

The fridge will take up to 24 hours to cool
completely.

Door opened often or a large
amount of food / hot food was
added.

Adding food and opening the door warms the
fridge, requiring the compressor to run longer in
order to cool the fridge back down. In order to
conserve energy, try to get everything you need
out of the fridge at once, keep food organized so
it is easy to find, and close the door as soon as
the food is removed. (Refer to the Food Storage
Guide.)

Doors are not closed
completely.

Check that food items are not obstructing the
door from closing then firmly push the doors
shut.

Fridge is installed in a hot
location.

The compressor will run longer under warm
conditions. At normal room temperatures (21°C)
expect your compressor to run about 40% to
80% of the time. Under warmer conditions,
expect it to run even more often. The fridge
should not be operated above 43°C.

Condenser / back cover is
clogged.

Use a vacuum cleaner with an attachment to
clean the condenser cover and vents. Do not
remove the panel covering the condenser coil
area.

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Summary of Contents for GF-AD701SL

Page 1: ...OWNER S MANUAL FRENCH DOOR FRIDGE Please read this owner s manual thoroughly before operating and keep it handy for reference at all times www lg com ...

Page 2: ...ing On the Power 24 Leveling and Door Alignment 24 Leveling 24 Door Alignment 25 HOW TO USE 25 Before Use 26 Control Panel 26 Control Panel Features 28 In Door Ice Bin 28 Removing the In Door Ice Bin 28 Refitting the In Door Ice Bin 29 Automatic Icemaker 29 Turning the Automatic Icemaker On or Off 30 When You Should Turn the Icemaker Off 30 Normal Sounds You May Hear 30 Preparing for Vacation 31 I...

Page 3: ...ls Humidity Controlled crisper The Humidity Controlled Crisper is designed to help keep your fruits and vegetables fresh and crisp CUSTOMCHILL DRAWER The CustomChill Drawer provides storage space with a variable temperature control that keeps the compartment either colder or warmer than the rest of the fridge Use it to store meat and seafood cold drinks deli snacks or chilled wine EXPRESS FREEZE T...

Page 4: ...use ensure that you are connecting this product to a dedicated grounded electrical outlet y y rated for use with this product 240V 50Hz AC only It is the user s responsibility to replace a standard 2 prong wall outlet with a standard 3 prong wall outlet Do not install the fridge where there may be a danger of the unit falling y y During Use DO NOT allow children to climb stand or hang on the fridg...

Page 5: ... ejector mechanism or y y with the heating element that releases the cubes Do not place fingers or hands on the automatic ice making mechanism while the fridge is plugged in When dispensing ice from the dispenser do not use crystal ceramics y y Do not touch the cold surfaces in the freezer compartment with wet or damp hands when your fridge y y is in operation Do not put glass containers glass bot...

Page 6: ...perly be aware that it may fall and cause injury y y Do not use aerosols near the fridge y y Do not store articles on the top of the appliance y y Maintenance Do not use strong detergents like wax or thinners for cleaning Clean with a soft cloth y y Wipe foreign objects such as dust and water off the prongs of the power plug and contact areas y y regularly Do not store disassemble or repair the fr...

Page 7: ...e refrigerating circuit occurs the size of the room in which the appliance may be sited depends on the amount of refrigerant used The room must be 1m2 in size for every 8g of R600a refrigerant inside the appliance The amount of refrigerant in your particular appliance is shown on the identification plate inside the appliance Never start up an appliance showing any signs of damage If in doubt consu...

Page 8: ...LED Display Displays the fridge and freezer temperature the water filter condition and the dispenser status Control Panel Sets the fridge and freezer temperatures the water filter condition and the dispenser mode Fridge Preserves food Freezer Preserves frozen food Ez Handle Easily opens the freezer door by levering upward LED Light LED lights up when the freezer door is opened CustomChill Drawer B...

Page 9: ... You can store small items or defrost an item Indoor Ice Bin Ice cubes are automatically produced Crisper Helps vegetables and fruits to stay crisp CustomChill Drawer Variable temperature storage that can be set either colder or warmer than the rest of the fridge The CustomChill drawer is not intended for long term frozen storage Durabase and Durabase Divider The Durabase is a storage space recomm...

Page 10: ...on instructions first after purchasing this product or transporting it to another location 1 Unpacking your fridge 2 Choosing the proper location 3 Disassembling Refitting 4 Connecting the water supply and water line 5 Leveling and Door Alignment Note Connect to potable water supply only ...

Page 11: ...oducts can damage the surface of your fridge Fridge shelves are installed in the shipping position Please reinstall shelves according to your individual storage needs The fridge should always be plugged y y into its own individual properly grounded electrical outlet rated for 240 Volts 50 Hz AC only and fused at 15 or 20 amperes This provides the best performance and also prevents overloading hous...

Page 12: ...ing Refitting the Fridge Door Handles Removing the Handles 1 Loosen the set screws with a 3 32 in Allen wrench and remove the handle 2 Loosen the mounting fasteners that connect to the fridge door and handle using a 1 4 in Allen wrench and remove the mounting fasteners Refitting the Handles 1 Assemble the mounting fasteners at both ends of the handle using a 1 4 in Allen wrench 2 Place the handle ...

Page 13: ...ge through a narrow opening removing the doors is the recommended procedure Warning When removing or refitting handles Hold the handle securely when removing y y and refitting Do not swing the handle or allow children y y to play with them or use them for any other purpose Always follow the above instructions when y y removing or refitting the handles Make sure that there is not a gap between y y ...

Page 14: ...ve the screw from the hinge cover at the top of the fridge Lift the hook not visible located at the bottom of the front side of the cover with a flat head screwdriver 3 Remove the cover and pull out the tube Disconnect all wire harnesses 4 Rotate the hinge lever counterclockwise Lift the top hinge free of the hinge lever latch Caution When lifting the hinge free of the latch be careful that the do...

Page 15: ... screwdriver 2 Detach the wire harness Caution When lifting the hinge free of the hinge lever latch be careful that the door does not fall forward Hinge Lever Latch 3 Rotate the hinge lever clockwise Lift the top hinge free of the hinge lever latch 4 Lift the door from the middle hinge pin and remove the door Caution Place the door inside facing up on a non scratching surface ...

Page 16: ... as shown in the figure 2 Fit the hinge over the hinge lever latch and slot it into place Rotate the lever counterclockwise to secure the hinge Refitting the Right Fridge Door Hinge Lever Latch 4 Make sure that the door switch located inside the cover is tightly connected Position the cover in its place Insert and tighten the cover screw 3 Connect the wire harness ...

Page 17: ...en the hinge Refitting the Left Fridge Door 3 Connect all the wire harnesses Hinge Lever Latch 4 Push the water supply tube into the hole on the top case and pull it through the backplate 5 Hold the water supply connection and gently push in the collet to connect the water supply line as shown in Insert the tube at least 5 8 inch 15 mm into the connector 6 Make sure that the door switch located in...

Page 18: ...er 1 Pull the drawer open to full extension Remove the basket by lifting the basket from the rail system 2 Disconnect the wire harness connection at the end of the right rail by pressing on the tabs on either side It may help to use a small flat blade screwdriver to apply pressure to the ends of the tabs on either side Note Before removing the CustomChill drawer it must be disconnected from the te...

Page 19: ...r replacing the drawer The handle may come off and it could cause personal injury Refitting the CustomChill Drawer 1 Use both hands to pull out the rails simultaneously until they are both fully extended 2 Grasp the drawer on each side and hook the door supports 1 into the rail tabs 2 located on both sides 3 Lower the door into its final position and tighten the screws located on both sides 2 1 ...

Page 20: ...y y or replacing the drawer The handle may come off causing personal injury Be careful of sharp hinges on both sides y y of the drawer When you lay the drawer down be y y careful not to damage the floor Do not sit or stand on the freezer drawer y y To prevent accidents keep children and y y pets away from the drawer Do not leave the drawer open Removing the Freezer Drawer 5 Pull the drawer open to...

Page 21: ... to full extension and lifting the basket off of the rail assembly 5 Remove the screws from the rails at both ends 6 With both hands grip both sides of the drawer and pull it up to remove it from the rails 7 With both hands hold each rail and push them in simultaneously Caution Do not hold the handle when removing or replacing the drawer The handle may come off and it could cause personal injury ...

Page 22: ...er insert the drawer into the frame and push it back into place 6 Insert the lower basket in the rail assembly Refitting the Freezer Drawer 1 With both hands pull out each rail simultaneously until both rails are fully extended 2 Grasp the drawer on each side and hook the drawer supports into the rail tabs located on both sides Caution Do not hold the handle when removing or replacing the drawer T...

Page 23: ...uctions carefully to minimize the risk of expensive water damage If a reverse osmosis water filtration system is connected to your cold water supply the water pressure to the reverse osmosis system needs to be a minimum of 40 to 60 psi 276 414 kPa or 2 8 4 2 kgf cm less than 3 0 5 0 sec to fill a cup with a 200ml capacity If the water pressure from the reverse osmosis system is less than 20 psi or...

Page 24: ...turn both leveling legs the same amount Note A flare nut spanner works best but an open end spanner will suffice Do not over tighten Door Alignment The left fridge door has an adjustable nut located on the bottom hinge to raise and lower the door for proper alignment If the space between your doors is uneven follow the instructions below to align the doors Use the spanner included with the Use Car...

Page 25: ...se the fridge to malfunction Turn off the icemaker if the fridge is not yet connected to the water supply Turn off the automatic icemaker and then plug the power plug of the fridge into the grounded electric outlet This is applicable only to certain models Caution Putting food in the fridge before it has cooled could cause the food to spoil or a bad odor could linger inside the fridge Wait for the...

Page 26: ...ge compartment in Celsius C Freezer Temperature Indicates the target temperature of the freezer compartment in Celsius C Pure N Fresh The Pure N Fresh helps remove odors from the fridge The Pure N Fresh has two settings Auto and Power PWR In Auto mode the Pure N Fresh will cycle on and off in increments of ten minutes on and one hundred ten minutes off If set to the Power PWR mode the Pure N Fresh...

Page 27: ...e When either the fridge or the freezer door is left y y open for more than 60 seconds the alarm tone will sound to let you know that the door is open When you close the door the door alarm will y y stop Lock The Lock function disables every other button on the display panel it does not lock or stop the water or ice dispenser functions When power is initially connected to the y y fridge the Lock f...

Page 28: ...in damage or personal injury The icemaker will stop producing ice when y y the in door ice bin is full If you need more ice empty the ice bin into the extra ice bin in the freezer compartment During use the ice can become uneven causing the icemaker to misread the amount of ice cubes and stop producing ice Shaking the ice bin to level the ice within it can reduce this problem Storing cans or other...

Page 29: ...er to produce the normal amount and size of ice cubes Foreign substances or frost on the ice y y detecting sensor can interrupt ice production Make sure the sensor area is clean at all times for proper operation Ice detecting Sensor Power Switch Icemaker Turning the Automatic Icemaker On or Off To turn off the automatic icemaker set the icemaker switch to OFF O To turn on the automatic icemaker se...

Page 30: ...Keep the glass at a proper distance from y y the ice outlet A glass held too close to the outlet may prevent ice from dispensing To avoid personal injury keep hands out of y y the ice door and passage Never remove the dispenser cover y y If ice or water dispenses unexpectedly turn y y off the water supply and contact a qualified service center Caution When You Should Turn the Icemaker Off When the...

Page 31: ...t a qualified service center Do not use the ice or water until the problem is corrected The dispenser will not operate when y y either of the fridge doors are open If dispensing water or ice into a container y y with a small opening place it as close to the dispenser as possible Some dripping may occur after y y dispensing Hold your cup beneath the dispenser for a few seconds after dispensing to c...

Page 32: ...h etc Vegetable storage Crisper Preserves vegetables and fruit Durabase Largest storage space in the freezer Extra Space You can store small items or put an item to defrost Caution Do not store food with high moisture content towards the top of the fridge The moisture could y y come in direct contact with the cold air and freeze Wash food before storing it in the fridge Vegetables and fruit should...

Page 33: ...iner and store in crisper Fish Store fresh fish and shellfish in the freezer section if they are not being consumed the same day of purchase It is recommended to consume fresh fish and shellfish the same day purchased Leftovers Cover leftovers with plastic wrap or aluminum foil or store in plastic containers with tight lids Storing Frozen Food Freezing Your freezer will not quick freeze a large qu...

Page 34: ...tight lids y y Wax paper or wax coated freezer wrap y y Thin semi permeable wrap y y Extra Space The Extra Space compartments are slightly cooler than the shelf or door bin areas so they are a convenient place to store dairy snacks or other small items you want to keep especially cold They are also a handy place to defrost meat Open and close by pulling the handle Fruit Vegetable Fruit Vegetable H...

Page 35: ...p and out Door Bins The door bins are removable for easy cleaning and adjustment 1 To remove the bin simply lift the bin up and pull straight out 2 To replace the bin slide it in above the desired support and push down until it snaps into place Note Some bins may vary in appearance and will only fit in one location Caution Do not apply excessive force while y y removing or refitting the storage bi...

Page 36: ...oor In Door Compartment To access the Door in Door compartment gently press the button on the right fridge door handle to open the door It is not necessary to grip the door handle when pressing the button to open the Door In Door compartment If the handle is gripped when the button is pressed you may hear a clicking noise This is normal Door In Door Door Bins The Door In Door inner and outer door ...

Page 37: ...ings Store meat and seafood at 1 C cold drinks at 1 C deli snacks at 3 C or chilled wine at 5 C Control Lock The control panel can also be locked to prevent the temperature from accidentally being changed or tampered with by children To lock the panel press and hold the Select Lock button for three seconds until the Lock icon lights up To unlock the panel press and hold the Select Lock button unti...

Page 38: ...d guide the shelf hooks into the slots at a desired height Then lower the front of the shelf so that the hooks drop into the slots Using the Folding Shelf You can store taller items such as a gallon container or bottles by simply pushing the front half of the shelf underneath the back half of the shelf Pull the front of the shelf toward you to return to a full shelf Caution Do not clean glass shel...

Page 39: ...warm up so the cloth will not stick To help remove odors you can wash the inside of the fridge with a mixture of baking soda and warm water Mix 2 tablespoons of baking soda to 1 quart of water 26 g soda to 1 liter water Be sure the baking soda is completely dissolved so it does not scratch the surfaces of the fridge Door Liners and Gaskets Use a clean sponge or soft cloth and a mild detergent in w...

Page 40: ...ator turns on y y When the water dispenser output decreases y y When the ice cubes are smaller than normal y y 3 Assemble the door bin When a new filter is inserted the water may appear to be clouded flush through at least 3 glasses of water Even though safe to drink the cloudiness will eventually disappear once all of the air in the filter has been passed through 1 Remove the old water filter Lif...

Page 41: ...center Only use the Smart Diagnosis feature when instructed to do so by the LG call center agent The transmission sounds that you will hear are normal and sound similar to a fax machine Smart Diagnosis cannot be activated unless your fridge is connected to power If your fridge is unable to turn on then troubleshooting must be done without using Smart Diagnosis Using Smart Diagnosis First call to t...

Page 42: ...uire more operating time but use less energy due to more efficient technology Fridge was recently plugged in or power restored The fridge will take up to 24 hours to cool completely Door opened often or a large amount of food hot food was added Adding food and opening the door warms the fridge requiring the compressor to run longer in order to cool the fridge back down In order to conserve energy ...

Page 43: ...ridge should not be operated in temperatures above 43 C A large amount of food or hot food was added to either compartment Adding food warms the compartment requiring the cooling system to run Allowing hot food to cool to room temperature before putting it in the fridge will reduce this effect Doors not closed correctly See the Doors will not close correctly or pop open section in Troubleshooting ...

Page 44: ...ckaging to prevent condensation and frost Food is freezing in the fridge compartment Food with high water content was placed near an air vent Rearrange items with high water content away from air vents Fridge temperature control is set incorrectly If the temperature is too cold adjust the control one increment at a time and wait for the temperature to stabilize Refer to the Setting the Controls se...

Page 45: ...ary to contact a plumber Water filter has been exhausted It is recommended that you replace the water filter Approximately every six months When the water filter indicator turns on When the water dispenser output decreases When the ice cubes are smaller than normal Low house water supply pressure The water pressure must be 20 120 psi or 138 827 kPa or 1 4 8 4 kgf cm on models without a water filte...

Page 46: ...r compartment for normal ice production is 18 C If the freezer temperature is warmer ice production will be affected Dispensing water slowly Water filter has been exhausted It is recommended that you replace the water filter Approximately every six months When the water filter indicator turns on When the water dispenser output decreases When the ice cubes are smaller than normal Reverse osmosis fi...

Page 47: ...ke up to 90 minutes before additional ice is available and approximately 24 hours to completely refill the bin Icemaker is not making ice Fridge was recently installed or icemaker recently connected It may take up to 24 hours for each compartment to reach the desired temperature and for the icemaker to begin making ice Icemaker not turned on Locate the icemaker on off switch and confirm that it is...

Page 48: ...reezer doors are not closed properly Water will not dispense if any of the fridge doors are left open Water filter has been recently removed or replaced After the water filter is replaced dispense 10 liters of water flush for approximately 5 minutes to remove trapped air and contaminants from the system Do not dispense the entire 10 liters amount continuously Depress and release the dispenser pad ...

Page 49: ...installation for the water storage tank to cool completely The water dispenser has been used recently and the storage tank was exhausted Depending on your specific model the water storage capacity will range from approximately 20 to 30 oz Dispenser has not been used for several hours If the dispenser has not been used for several hours the first glass dispensed may be warm Discard the first 10 oz ...

Page 50: ...oor is weak or uneven or leveling legs need to be adjusted See the Door Alignment section Fridge with linear compressor was jarred while running If the rattling continues for more than 15 seconds after the fridge was moved turn the power off wait 3 minutes and then turn back on again Whooshing Evaporator fan motor is circulating air through the fridge and freezer compartments Normal Operation Air ...

Page 51: ...s are dirty or sticky Clean the gaskets and the surfaces that they touch Rub a thin coat of appliance polish or kitchen wax on the gaskets after cleaning Door was recently closed When you open the door warmer air enters the fridge As the warm air cools it can create a vacuum If the door is hard to open wait one minute to allow the air pressure to equalize then see if it opens more easily Fridge wo...

Page 52: ...Printed in Korea 128 Yeoui daero Yeongdeungpo gu Seoul 150 721 Korea ...

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