LG GC-X247CSBV Owner'S Manual Download Page 37

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Symptoms

Possible Causes & Solution

There is no

refrigeration or

freezing.

Is there a power interruption?

•

Check the power of other appliances.

If the power plug unplugged from the outlet?

•

Plug the power plug in the outlet properly.

A fuse in your home may be blown or the circuit breaker tripped. Or the

appliance is connected to a GFCI (Ground Fault Circuit Interrupter) outlet,

and the outlet’s circuit breaker has tripped.

•

Check the main electrical box and replace the fuse or reset the circuit

breaker. Do not increase fuse capacity. If the problem is a circuit overload,

have it corrected by a qualified electrician.

•

Reset the circuit breaker on the GFCI. If the problem persists, contact an

electrician.

There is poor

refrigeration or

freezing.

Is the fridge or freezer temperature set to its warmest setting?

•

Set the fridge or freezer temperature to 'Medium'.

Is the appliance in direct sunlight, or is it near a heat generating object

such as cooking oven or heater?

•

Check the installation area and reinstall it away from heat generating

objects.

Did you store hot food without cooling it first?

•

Cool the hot food first before putting it in the fridge or freezer compartment.

Did you put in too much food?

•

Maintain an appropriate space between food.

Are the appliance doors completely closed?

•

Completely close the door and make sure that stored food is not obstructing

in the door.

Is there enough space around the appliance?

•

Adjust the installation position to make enough space around the appliance.

The appliance contains

a bad smell.

Is the fridge or freezer temperature set to 'Warm'?

•

Set the fridge or freezer temperature to 'Medium'.

Did you put in food with a strong smell?

•

Store foods with strong smells in a sealed containers.

Vegetables or fruit may have spoiled in the drawer?

•

Throw away rotten vegetables and clean the vegetable drawer. Do not store

vegetables too long in the vegetable drawer.

The inside lamp in the

appliance does not

turn on.

Does the inside lamp in the appliance turn off?

•

It is not possible for customers to replace the inside lamp in the appliance as

they are not serviceable. If the inside lamp does not turn on, please contact

the LG Electronics customer information centre.

TROUBLESHOOTING

Summary of Contents for GC-X247CSBV

Page 1: ...manual thoroughly before operating the appliance and keep it handy for reference at all times OWNER S MANUAL FRIDGE FREEZER Copyright 2016 2022 LG Electronics Inc All Rights Reserved EN ENGLISH AR MFL69124654 Rev 05_042622 العربية ...

Page 2: ... 16 Moving the Appliance 16 OPERATION 17 Parts and Functions 17 Notes for Operation 21 Using Control Panel 23 Water Dispenser Tank Non plumbed models only 24 Water and Ice Dispenser 26 Automatic Icemaker 26 Door in Door 28 Fresh Vegetable Drawer 29 InstaView Function 29 Other Functions 29 SMART FUNCTIONS 30 LG ThinQ Application 30 Smart Diagnosis 31 MAINTENANCE 33 Notes for Cleaning 33 Cleaning th...

Page 3: ...AUTION This indicates that the failure to follow the instructions can cause the minor injury or damage to the product IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of explosion fire death electric shock injury or scalding to persons when using this product follow basic precautions including the following Children in the Household This appliance is not intended for use by persons includi...

Page 4: ... ordinances If the power cord is damaged or the hole of the socket outlet is loose do not use the power cord and contact an authorized service centre Do not plug the appliance into a multi socket adapter which does not have a power cable mounted Do not modify or extend the power cable The appliance should be connected to a dedicated power line which is separately fused Do not use a multi socket ou...

Page 5: ...o not use the appliance for any purpose storage of medical or experimental materials or shipping other than any domestic household food storage use Unplug the power plug during a severe thunderstorm or lightening or when not in use for a long period of time Do not touch the power plug or the appliance controls with wet hands Do not bend the power cable excessively or place a heavy object on it If ...

Page 6: ...zene alcohol chemical LPG combustible spray insecticide air freshener cosmetics etc near the appliance Immediately unplug the power plug and contact an LG Electronics customer information centre if you detect a strange sound odour or smoke coming from the appliance Fill with potable water only into icemaker or dispenser water tank Do not damage the refrigerant circuit Do not place any electronic a...

Page 7: ... water may cause illness Disposal When discarding the appliance remove the door gasket while leaving the shelves and baskets in place and keep children away from the appliance Dispose of all packaging materials such as plastic bags and styrofoam away from children The packaging materials can cause suffocation Technical Safety Keep ventilation openings in the appliance enclosure or in the built in ...

Page 8: ...600a but it is also combustible When transporting and installing the appliance care should be taken to ensure that no parts of the refrigerating circuit are damaged If a leak is detected avoid any naked flames or potential sources of ignition and air the room in which the appliance is standing for several minutes In order to avoid the creation of a flammable gas air mixture if a leak in the refrig...

Page 9: ... appliance door or the shelves can be damaged by an impact If it is broken do not touch it with hands Do not place heavy objects on top of the door in door Do not use the door in door as a chopping board and ensure it is not scratched by a sharp tool as this may cause appliance damage Do not hang from the appliance door storage room shelf or fridge door in door or climb up into it Do not store an ...

Page 10: ... or foot stuck upon opening or closing the appliance door or door in door Do not open the door of the appliance with the door in door open or do not open the door in door while the door of the appliance is open The door in door may be struck by the edge of the appliance and damaged Maintenance Do not insert the shelves upside down The shelves may fall To remove frost from the appliance contact an ...

Page 11: ... on the climate zone The internal temperature could be affected by the location of the appliance the ambient temperature the frequency of door opening and so on The climate class can be found on the rating label Climate Class Ambient Temperature Range ºC SN Extended Temperate 10 32 N Temperate 16 32 ST Subtropical 16 38 T Tropical 16 43 10 43 Australia India Kenya NOTE The appliances rated from SN...

Page 12: ...ng the collet towards the tube connector 2 Remove the screw of the hinge cover on top of the appliance by rotating it counterclockwise 3 Pull out the water supply line a Disconnect all wire harnesses b Unscrew the ground wire c 4 Rotate the hinge lever d counterclockwise Lift the top hinge e free of the hinge lever latch f CAUTION When lifting the hinge free of the latch be careful that the door d...

Page 13: ... up Refitting the Fridge and Freezer Doors Mount the doors in the reverse sequence of their removal once the appliance has been passed through all access doors CAUTION Install the right fridge door first NOTE Disassembling Assembling the water lines a Collet b Water supply line c Insert line d Clip Gently insert the water supply line until only one of the line s insert lines is visible Pull on the...

Page 14: ...ly with water pressure between 138 kPa and 827 kPa 1 4 8 4 kgf cm is required to operate the water dispenser If the refrigerator is installed in an area with low water pressure below 138 kPa you can install a booster pump to compensate for the low pressure If a reverse osmosis water filtration system is connected to your cold water supply the water pressure to the reverse osmosis system needs to b...

Page 15: ...pe coming from the appliance Push the pipe over the end of the filter that the flow arrow points to and tighten up the threaded connector 2 Repeat the same process on the other end of the filter using the remainder of the water tube Type 2 1 Cut the tubing end squarely then check for and remove any burrs Push the fitting onto the end of tubing making sure the end is fully sealed 1 2 Colored line i...

Page 16: ...the connecting tube and joints for leaks once again 5 The water filter should be fixed at a appropriate place where it is easy to reach for replacement purposes Connecting the Appliance After installing the appliance connect the power plug into a socket outlet NOTE After connecting the power supply cord or plug to the outlet wait 2 or 3 hours before you put food into the appliance If you add food ...

Page 17: ...or in Door is a double layered door system It can be opened individually or together with the main door You can conveniently locate and access your favourite snacks or food items c Door in Door Lever This lever opens Door in Door d InstaView Door in Door The InstaView Door in Door compartment allows for easy access to commonly used food items NOTE The appearance or components of the appliance may ...

Page 18: ...18 EN Interior means that this feature varies depending on the model purchased 1 1 2 3 5 4 6 7 8 11 9 10 12 13 14 15 17 16 1 1 2 3 5 4 6 7 8 11 9 10 12 13 14 15 17 16 ...

Page 19: ...his is where foods which are taken out frequently such as beverages and snacks are stored h Bottle Rack This is where drinks tall bottles or containers are stored CAUTION Do not store short bottles or containers The items may fall and cause an injury or appliance damage i Fridge Shelf This is where refrigerated foods and other items are stored The shelf height can be adjusted by inserting the shel...

Page 20: ...ition as needed However do not use it as the ice bin or place it on the shelf on top of the fridge or the vegetable drawer p Vegetable Drawer This is where fruits and vegetables are stored to remain fresh for as long as possible The actual number of drawers will differ from model to model q Fridge Door Basket This is where small packages of refrigerated foods drinks and sauce containers are stored...

Page 21: ...om growing in the appliance Suggestion for Energy Saving Ensure there is sufficient space between stored foods This allows cold air to be circulated evenly and lowers electricity bills Store hot food only after it has cooled in order to prevent dew or frost When storing food in the freezer compartment set the freezer temperature lower than the temperature indicated on the food Do not put food near...

Page 22: ...t a temperature lower than the required temperature for the food to be stored correctly If there are chill compartments in the appliance do not store vegetables and fruits with higher moisture content in the chill compartments as they may freeze due to the lower temperature Max Freezing Capacity The Express Freeze function will set the freezer to its maximum freezing capacity This generally takes ...

Page 23: ...n is illuminated when the water dispenser tank is installed correctly Lock This locks the buttons on the control panel Wi Fi This sets the appliance to connect to your home s Wi Fi network Water Dispenser This sets the function of Cubed ice Water Crushed ice Water Filter This shows the replacement period of the water filter automatically plumbed models only NOTE The actual control panel may differ...

Page 24: ...nction is only effective for bacteria floating in the appliance not bacteria adsorbed onto food Each time you press the Hygiene Fresh button the Hygiene Fresh function mode will change to Auto Power Off Auto alternatively Setting and Resetting Lock This locks the buttons on the control panel Press and hold the Lock button for 3 seconds When the Lock function is set all buttons are locked When you ...

Page 25: ... after installing the appliance it should be washed before filling it with water Check if the water dispenser tank has been placed on the appliance correctly If it is not assembled correctly water may leak from the tank into the appliance If there is an insufficient amount of water in the water dispenser tank ice cube size and quantity may be affected and may result in no ice being made If there i...

Page 26: ...a cup with a rim of over 68 mm in diameter when dispensing water cubed ice or crushed ice When the ice maker produces smaller ice cubes or the cubes become lumped together the amount of water supplied to the ice maker may be low due to insufficient water in the water tank If ice is not used frequently it may also lump together Automatic Icemaker The automatic icemaker can automatically make 6 cube...

Page 27: ...y crushed ice is used Remove the frost that accumulates by removing the ice bin and clearing the passage with a rubber spatula Dispensing cubed ice periodically can also help prevent frost buildup If discolored ice is dispensed check the water tank and the water supply for a possible source If the problem continues contact the LG Electronics customer information centre Do not use the ice or water ...

Page 28: ... the Case from the Door in Door Hold the case from inside the door in door with both hands and remove it by lifting it upward Refitting the Door in Door Case Mount them in the reverse order of the removal process Removing the Baskets from the Door in Door 1 Hold both edges of the basket and remove it by lifting it upward 2 Lift the fixed basket up as shown in 1 and remove it by pulling it out as s...

Page 29: ...n is disabled when the right refrigerator door and the left freezer door are open for two seconds after closing the door and when the ice dispenser is in use Knock near the center of the glass Knocking near the edges of the glass may not activate the InstaView Door in Door function properly Knock hard enough that the knocking sound is audible The InstaView Door in Door function may activate if a l...

Page 30: ...at Wi Fi f icon on the control panel is lit The appliance supports 2 4 GHz Wi Fi networks only To check your network frequency contact your Internet service provider or refer to your wireless router manual LG ThinQ is not responsible for any network connection problems or any faults malfunctions or errors caused by network connection If the appliance is having trouble connecting to the Wi Fi netwo...

Page 31: ...com In addition to the source code all referred license terms warranty disclaimers and copyright notices are available for download LG Electronics will also provide open source code to you on CD ROM for a charge covering the cost of performing such distribution such as the cost of media shipping and handling upon email request to opensource lge com This offer is valid for a period of three years a...

Page 32: ...tton to activate the lock function If the display has been locked for over 5 minutes you must deactivate the lock and then reactivate it 2 Open the fridge door and then hold the phone on the upper right speaker hole 3 Press and hold the Freezer button for three seconds or longer while continuing to hold your phone to the speaker 4 After the data transfer is complete the diagnosis will be displayed...

Page 33: ...terior of the appliance clean Blocked air vents can cause fire or appliance damage When cleaning the inside or outside of the appliance do not wipe it with a rough brush toothpaste or flammable materials Do not use cleaning agents containing flammable substances This may cause discoloration or damage to the appliance Flammable substances alcohol ethanol methanol isopropyl alcohol isobutyl alcohol ...

Page 34: ...er edge 2 After assembling tap the door basket gently to fix it horizontally Cleaning the Shelf Removing the Fridge Freezer Shelf Remove the shelf by pulling it out Refitting the Fridge Freezer Shelf Remove the shelf by pulling it out while slightly lifting the rear edge of the fridge shelf Cleaning the Vegetable Drawer Removing the Vegetable Drawer 1 Remove the contents of the drawer Hold the han...

Page 35: ...hat injuries can be caused by the weight of stored foods when removing the vegetable drawer Cleaning the Water Dispenser Cleaning the Dispenser Tray The dispenser tray may become wet easily due to spilled ice or water Wipe the entire area with a damp cloth Cleaning the Water and Ice Outlet Wipe the water or ice outlet frequently with a clean cloth as it may get dirty easily Please note that lint f...

Page 36: ...Changing the filter on time ensures that you always get fresh and clean water from the appliance 1 Unplug the appliance 2 Turn off the water supply to the appliance 3 Remove the disposable water filter 4 Install the replacement water filter by following the Connecting to the Water Filter section 5 Turn on the water supply and switch on the appliance 6 Press and hold the Water Filter button for thr...

Page 37: ...ll it away from heat generating objects Did you store hot food without cooling it first Cool the hot food first before putting it in the fridge or freezer compartment Did you put in too much food Maintain an appropriate space between food Are the appliance doors completely closed Completely close the door and make sure that stored food is not obstructing in the door Is there enough space around th...

Page 38: ...lizes There is condensation inside the appliance or on the bottom of the vegetable drawer cover Did you store hot food without cooling it first Cool the hot food first before putting it in the fridge or freezer compartment Did you leave the appliance door open Although the condensation will disappear soon after you close the appliance door you can wipe it with a dry cloth Do you open and close the...

Page 39: ...evelled Install the appliance on a solid and flat area Does the rear of the appliance touch the wall Adjust the installation position to allow enough clearance around the appliance Are objects scattered behind the appliance Remove the scattered objects from behind the appliance Is there an object on top of the appliance Remove the object on top of the appliance The side or front of the appliance i...

Page 40: ... set ON for the automatic icemaker button on the control panel For more details on how to use visit LG electronics website or use your smart device Is the temperature of the freezer compartment set too high If the set temperature is too warm ice will be produced slowly or not at all Set the Freezer temperature to 18 C for normal operation of the automatic icemaker Have you been opening the applian...

Page 41: ...r supply valve closed For plumbed models only Open the water supply valve Water tastes strange Is the taste of water different when comparing it with the taste of water from the previous water purifier Has the purified water or cold water not been used for an extended period of time Has it been a long time since you installed and replaced the filter If an expired filter is used the purification pe...

Page 42: ...with linear compressor was moved while operating Normal operation If the compressor does not stop rattling after three minutes turn the power to the appliance off and then on again Whooshing noises Evaporator fan motor is circulating air through the fridge and freezer compartments Normal Operation Air is being forced over the condenser by the condenser fan Normal Operation Gurgling noises Applianc...

Page 43: ...is set incorrectly The wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wireless router to 2 4 GHz and connect the appliance to the wireless router To check the router frequency check with your Internet service provider or the router manufacturer T...

Page 44: ...ass 220 V Rated Voltage 50 Hz Rated Frequency 330 W Defrosting R600a 61 g R600a 83 g Refrigerant Made in China Country of Origin After Sales Service Egypt Only Shelf Life Time 6 Years LG is committed to providing all spare parts of this appliance during the shelf life time APPENDIX ...

Page 45: ...Memo ...

Page 46: ......

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