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23

EN

Using LG SmartThinQ 

Application

 

For appliances with the   or   logo

The LG SmartThinQ application allows you 

to communicate with the appliance using a 

smartphone.

Before Using LG SmartThinQ

Check the distance between the appliance 

and the wireless router (Wi-Fi network).

 

If the distance between the appliance and 

the wireless router is too far, the signal 

strength becomes weak. It may take a long 

time to register or installation may fail.

Turn off the 

Mobile data

 or 

Cellular Data

 on 

your smartphone. 

Connect your smartphone to the wireless 

router. 

NOTE

 

To verify the Wi-Fi connection, check that 

Wi-Fi

 

 icon on the control panel is lit.

 

The appliance supports 2.4 GHz Wi-Fi networks 

only. To check your network frequency, contact 

your Internet service provider or refer to your 

wireless router manual.

 

LG SmartThinQ is not responsible for any 

network connection problems or any faults, 

malfunctions, or errors caused by network 

connection.

 

If the appliance is having trouble connecting 

to the Wi-Fi network, it may be too far from 

the router. Purchase a Wi-Fi repeater (range 

extender) to improve the Wi-Fi signal strength.

 

The Wi-Fi connection may not connect or may 

be interrupted because of the home network 

environment.

 

The network connection may not work properly 

depending on the Internet service provider.

 

The surrounding wireless environment can 

make the wireless network service run slowly.

 

The appliance cannot be registered due to 

problems with the wireless signal transmission. 

Unplug the appliance and wait about a minute 

before trying again.

 

If the firewall on your wireless router is enabled, 

disable the firewall or add an exception to it.

 

The wireless network name (SSID) should be a 

combination of English letters and numbers. (Do 

not use special characters.)

 

Smartphone user interface (UI) may vary 

depending on the mobile operating system (OS) 

and the manufacturer.

 

If the security protocol of the router is set to 

WEP

, you may fail to set up the network. Please 

change it to other security protocols (

WPA2

 is 

recommended) and register the product again.

Installing LG SmartThinQ

Search for the LG SmartThinQ application from the 

Google Play Store or Apple App Store on a smart 

phone. Follow instructions to download and install 

the application.

SMART FUNCTIONS

Summary of Contents for GC-B569PBCM

Page 1: ...al thoroughly before operating the appliance and keep it handy for reference at all times OWNER S MANUAL FRIDGE FREEZER Copyright 2019 LG Electronics Inc All Rights Reserved MFL70720818 Rev 01_062619 EN ENGLISH RU РУССКИЙ UZ OʻZBEKCHA ...

Page 2: ... 12 Reversing Doors 12 Leveling the Appliance 13 Connecting the Appliance 13 Moving the Appliance 13 OPERATION 14 Parts and Functions 14 Notes for Operation 16 Control Panel 18 Icemaker 21 Folding Shelf 22 Other Functions 22 SMART FUNCTIONS 23 Using LG SmartThinQ Application 23 Using Smart Diagnosis 25 MAINTENANCE 27 Notes for Cleaning 27 Cleaning the Door Basket 27 Cleaning the Shelf 28 Cleaning ...

Page 3: ...AUTION This indicates that the failure to follow the instructions can cause the minor injury or damage to the product IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of explosion fire death electric shock injury or scalding to persons when using this product follow basic precautions including the following Children in the Household This appliance is not intended for use by persons includi...

Page 4: ...re at an LG Electronics customer information centre This appliance is equipped with a power cord having an equipment grounding conductor and a grounding power plug The power plug must be plugged into an appropriate socket outlet that is installed and grounded in accordance with all local codes and ordinances If the power cord is damaged or the hole of the socket outlet is loose do not use the powe...

Page 5: ...t the power plug Install the appliance on a firm and level floor Do not install the appliance in a damp and dusty place Do not install or store the appliance in any outdoor area or any area that is subject to weathering conditions such as direct sunlight wind rain or temperatures below freezing Do not place the appliance in direct sunlight or expose it to the heat from heating appliances such as s...

Page 6: ...onics customer information centre Do not place hands or metallic objects inside the area emitting the cold air cover or heat releasing grille on the back Do not apply excessive force or impact to the back cover of the appliance Do not put animals such as pets into the appliance Be careful of nearby children when you open or close the appliance door The door may bump the child and cause injury Avoi...

Page 7: ...sound odour or smoke coming from the appliance Fill with potable water only into icemaker or dispenser water tank Do not damage the refrigerant circuit Do not place any electronic appliance such as heater and mobile phone inside the appliance Maintenance Disconnect the power cord before cleaning the appliance or replacing the inside lamp where fitted Securely plug the power plug in the socket outl...

Page 8: ...hen discarding the appliance remove the door gasket while leaving the shelves and baskets in place and keep children away from the appliance Dispose of all packaging materials such as plastic bags and styrofoam away from children The packaging materials can cause suffocation Technical Safety Keep ventilation openings in the appliance enclosure or in the built in structure clear of obstruction Do n...

Page 9: ...ire if you do not take care This appliance contains a small amount of isobutane refrigerant R600a but it is also combustible When transporting and installing the appliance care should be taken to ensure that no parts of the refrigerating circuit are damaged If a leak is detected avoid any naked flames or potential sources of ignition and air the room in which the appliance is standing for several ...

Page 10: ...artment shelves or ice bin that will be exposed to temperatures below freezing The tempered glass on the front side of the appliance door or the shelves can be damaged by an impact If it is broken do not touch it with hands Do not hang from the appliance doors storage room shelf or climb up into it Do not store an excessive amount of water bottles or containers for side dishes on the door baskets ...

Page 11: ... Make sure not to get a hand or foot stuck upon opening or closing the appliance door or door in door Maintenance Do not insert the shelves upside down The shelves may fall To remove frost from the appliance contact an LG Electronics customer information centre Dispose of the ice inside the ice bin in the freezer compartment during an extended power outage ...

Page 12: ...mate zone The internal temperature could be affected by the location of the appliance the ambient temperature the frequency of door opening and so on The climate class can be found on the rating label Climate Class Ambient Temperature Range ºC SN Extended Temperate 10 32 N Temperate 16 32 ST Subtropical 16 38 T Tropical 16 43 10 43 Australia India Kenya NOTE The appliances rated from SN to T are i...

Page 13: ...the power supply cord or plug to the outlet wait 2 or 3 hours before you put food into the appliance If you add food before the appliance has cooled completely your food may spoil Moving the Appliance 1 Remove all food from inside the appliance 2 Pull the power plug out insert and fix it into the power plug hook at the rear or on top of the appliance 3 Tape parts such as shelves and the door handl...

Page 14: ...supply the dispenser It requires manual filling Non plumbed models only Smart Diagnosis Unit Using this function when contacting LG Electronics customer information centre to help make an accurate diagnosis when the appliance operates abnormally or a failure occurs LED Lamp The LED lamps inside the appliance light up when you open the door ...

Page 15: ...re stored to help maintain freshness by adjusting the humidity controller Vegetable Drawer This is where fruits and vegetables are stored to remain fresh for as long as possible The actual number of drawers will differ from model to model Fridge Door Basket This is where small packages of refrigerated foods drinks and sauce containers are stored Movable Egg Tray This is where eggs are stored You c...

Page 16: ...e range in the appliance specifications If you wish to minimise the impact this may have on the food storage due to a temperature rise seal or wrap the stored food in several layers The automatic defrosting system in the appliance ensures that the compartment remains free of ice buildup under normal operating conditions Storing Foods Effectively Store frozen food or refrigerated food inside sealed...

Page 17: ...freezer compartment Maximum Storage To get better air circulation insert all drawers If large quantities of food are to be stored all the freezer drawers shall be taken out of the appliance except the bottom one and the food shall be stacked directly on the freezer shelves in the freezer compartment NOTE To remove the drawers first pick the food out of drawers Then use the handle of drawers pull o...

Page 18: ...trols the Power Save mode for lowering energy consumption Wi Fi This sets the appliance to connect to your home s Wi Fi network Lock This locks the buttons on the control panel NOTE The actual control panel may differ from model to model The control panel will turn off automatically for energy saving Take care when cleaning the control panel as contact with fingers or skin can accidentally activat...

Page 19: ... specific period around 7 hours has passed Setting Express Freeze The function can quickly freeze a large amount of ice or frozen foods When you press the Express Freeze button for 3 seconds the Express Freeze icon lights on the control panel The function is enabled and disabled in turn each time you press the button The Express Freeze function automatically terminates after a specific period arou...

Page 20: ... is completely filled with water injury may occur Do not fill the water tank with drinks other than water of fill with hot water Do not apply excessive force or impact when removing or assembling the water dispenser tank Doing so can cause appliance damage or injury NOTE Before using the water dispenser tank after installing the appliance it should be washed before filling it with water Check if t...

Page 21: ...ton on the control panel to make ice quickly Taking Out Ice 1 Rotate the ice separation handle on the icemaker clockwise 2 Lift the ice storage bin slightly and remove CAUTION If you open and close the freezer door frequently it may take longer for water to freeze The time it takes for water to freeze may vary according to the season The temperature inside the appliance can take up to 24 hours to ...

Page 22: ...rvals if the fridge door is left open or not completely closed for one minute Contact the LG Electronics customer information centre if the alarm sound continues even after closing the door Failure Detection The appliance can automatically detect problems during the operation If a problem is detected the appliance may not operate and an error code is displayed even when any button is pressed When ...

Page 23: ...m the router Purchase a Wi Fi repeater range extender to improve the Wi Fi signal strength The Wi Fi connection may not connect or may be interrupted because of the home network environment The network connection may not work properly depending on the Internet service provider The surrounding wireless environment can make the wireless network service run slowly The appliance cannot be registered d...

Page 24: ... is connected to the Wi Fi network Initial Appliance Registration Run the LG SmartThinQ application and follow the instructions in the application to register the appliance Re registering the Appliance or Registering Another User Press and hold the Wi Fi button for 3 seconds to temporarily turn it off Run the LG SmartThinQ application and follow the instructions in the application to register the ...

Page 25: ...it 2 Press and hold the Freezer button for three seconds or longer while continuing to hold your phone to the speaker 3 Open the fridge door and then hold the phone on the upper right speaker hole 4 After the data transfer is complete the service agent will explain the result of the Smart Diagnosis Display panel is inside the Fridge door 1 Open the fridge door 2 Press the Eco Friendly button If th...

Page 26: ...phone off the speaker hole for accurate diagnosis until the data transfer sound has stopped When the data transfer is complete the transfer completion message is displayed and the control panel is automatically turned off and then on again after a few seconds Afterwards the customer information centre explains the diagnosis result The Smart Diagnosis function depends on the local call quality The ...

Page 27: ...ear using appliance wax or auto paste wax Apply wax with a clean soft cloth When cleaning the inside or outside of the appliance do not wipe it with a rough brush toothpaste or flammable materials Do not use cleaning agents containing flammable substances This may cause discoloration or damage to the appliance Flammable substances alcohol ethanol methanol isopropyl alcohol isobutyl alcohol etc thi...

Page 28: ...remove it 3 Hold the center of the frame shelf Slightly lift up the frame shelf and pull it out Refitting the Folding Shelf Mount them in the reverse order of the removal process CAUTION Glass shelves are heavy Use special care when removing them Make sure that shelves are level from one side to the other Failure to do so may result in the shelf falling or spilled food Cleaning the Vegetable Drawe...

Page 29: ...e note that injuries can be caused by the weight of stored foods when removing the vegetable drawer Cleaning the Water Dispenser Cleaning the Dispenser Tray The dispenser tray may become wet easily due to spilled ice or water Wipe the entire area with a damp cloth Cleaning the Water Outlet Wipe the water outlet frequently with a clean cloth as it may get dirty easily Please note that lint from a c...

Page 30: ...ace between food Are the appliance doors completely closed Completely close the door and make sure that stored food is not obstructing in the door Is there enough space around the appliance Adjust the installation position to make enough space around the appliance The appliance contains a bad smell Is the fridge or freezer temperature set to Warm Set the fridge or freezer temperature to Medium Did...

Page 31: ...s There is condensation inside the appliance or on the bottom of the vegetable drawer cover Did you store hot food without cooling it first Cool the hot food first before putting it in the fridge or freezer compartment Did you leave the appliance door open Although the condensation will disappear soon after you close the appliance door you can wipe it with a dry cloth Do you open and close the app...

Page 32: ... rear of the appliance touch the wall Adjust the installation position to allow enough clearance around the appliance Are objects scattered behind the appliance Remove the scattered objects from behind the appliance Is there an object on top of the appliance Remove the object on top of the appliance The side or front of the appliance is warm There are anti condensation pipes fitted to these areas ...

Page 33: ...linear compressor was moved while operating Normal operation If the compressor does not stop rattling after three minutes turn the power to the appliance off and then on again Whooshing noises Evaporator fan motor is circulating air through the fridge and freezer compartments Normal Operation Air is being forced over the condenser by the condenser fan Normal Operation Gurgling noises Appliance flo...

Page 34: ... set incorrectly The wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wireless router to 2 4 GHz and connect the appliance to the wireless router To check the router frequency check with your Internet service provider or the router manufacturer The...

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