LG GC-B459SBUM Owner'S Manual Download Page 29

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TROUBLESHOOTING

ENGLISH

Parts & Features

Noises

Symptoms

Possible Cause & Solution

The appliance door is

not closed tightly.

Is the appliance leaning forward?

• Adjust the front feet to raise the front side slightly. Were the shelves

properly assembled?

• Refit the shelves if needed.

Did you close the door with excessive force?

• If you apply too much force or speed when closing the door, it may remain

briefly open before closing. Make sure that you do not slam the door

closed. Close without force.

It is difficult to open

the appliance door.

Did you open the door right after you closed it?

• If you try to open the appliance door within one minute after you closed it,

you may have difficulties because of the pressure inside the appliance. Try

to open the appliance door again in a few minutes so that the internal

pressure stabilizes.

The inside lamp in the

appliance does not

turn on.

Lamp failure

• Close the door and re-open. If the lamp does not turn on, please contact

the LG Electronics customer information centre. Do not attempt removal

of the lamp.

Symptoms

Possible Cause & Solution

The appliance is noisy

and generates

abnormal sounds.

Is the appliance installed on a weak floor or improperly levelled?

• Install the appliance on a solid and flat area.

Does the rear of the appliance touch the wall?

• Adjust the installation position to allow enough clearance around the

appliance.

Are objects scattered behind the appliance?

• Remove the scattered objects from behind the appliance.

Is there an object on top of the appliance?

• Remove the object on top of the appliance.

Clicking noises

The defrost control will click when the automatic defrost cycle begins

and ends. The thermostat control (or appliance control on some models)

will also click when cycling on and off.

• Normal Operation

global_main.book.book Page 29 Monday, April 19, 2021 11:13 AM

Summary of Contents for GC-B459SBUM

Page 1: ...installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH MFL71400050 Rev 00_041921 www lg com Copyright 2021 LG Electronics Inc All Rights Reserved global_main book book Page 1 Monday April 19 2021 11 13 AM ...

Page 2: ...N Before Installation 10 Levelling the Appliance 11 Turning on the Power 12 Moving the Appliance for Relocation 12 OPERATION Before Use 13 Product Features 15 Control Panel 17 Water Dispenser 18 Icemaker 19 Fridge Drawer 20 Door Basket 21 Shelf 21 Freezer Drawer 21 SMART FUNCTIONS LG ThinQ Application 22 Smart Diagnosis 23 MAINTENANCE Cleaning 25 TROUBLESHOOTING Before Calling for Service 26 globa...

Page 3: ...is appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person This symbol is displayed to indicate matters and operations that can cause risk Read the part with this symbol carefully and follow the instructi...

Page 4: ...s used in the appliance require special disposal procedures Consult with service agent or a similarly qualified person before disposing of them Do not damage the refrigerant circuit If the power cord is damaged or the hole of the outlet socket is loose do not use the power cord and contact an authorized service centre Do not locate multiple portable outlet sockets or portable power supplies at the...

Page 5: ...ior or exterior of the appliance to clean it Do not clean the appliance with brushes cloths or sponges with rough surfaces or which are made of metallic material Only qualified service personnel from LG Electronics service centre should disassemble repair or modify the appliance Contact an LG Electronics customer information centre if you move and install the appliance in a different location Risk...

Page 6: ...nplug the power plug of the appliance Be careful not to let the appliance door fall during assembly or disassembly Be careful not to pinch crush or damage the power cable during assembly or disassembly of the appliance door Be careful not to point the power plug up or let the appliance lean against the power plug Do not connect a plug adapter or other accessories to the power plug Do not modify or...

Page 7: ...e the appliance for any purpose storage of medical or experimental materials or shipping other than any domestic household food storage use If water penetrates electrical parts of the appliance disconnect power plug and contact an LG Electronics customer information centre Unplug the power plug during a severe thunderstorm or lightening or when not in use for a long period of time Do not touch the...

Page 8: ...uch the appliance or power plug and ventilate the area immediately This appliance uses a refrigerant gas isobutane R600a Although it uses a small amount of the gas it is still combustible gas Gas leakage during appliance transport installation or operation can cause fire explosion or injury if sparks are caused Do not use or store flammable or combustible substances ether benzene alcohol chemical ...

Page 9: ... close the appliance door with excessive force If the hinge of the appliance door is damaged or operates improperly stop using the appliance and contact an authorized service centre Prevent animals from nibbling on the power cable or water hose Never eat frozen foods immediately after they have been taken out in the freezer compartment Make sure not to get a hand or foot stuck upon opening or clos...

Page 10: ... electricity costs Allow over 50 mm of clearance from each adjacent wall when installing the appliance NOTE You can determine what type of appliance it is by looking at the label inside the appliance a b Size mm A 595 595 B 1720 1860 2030 1720 1860 2030 C 682 677 D 615 610 E 682 677 F 1230 1225 G 995 995 A C B G G F E D E D F global_main book book Page 10 Monday April 19 2021 11 13 AM ...

Page 11: ...igned with reversible doors so that they may open from either the left or right hand side to suit your kitchen design NOTE Reversing the doors must be performed by the qualified personnel of LG Electronics If not the doors will not be covered by the warranty Inserting the Stoppers Insert the stoppers to the upper edge on the rear plate of the appliance The stoppers are supplied with the kit in the...

Page 12: ...iance has cooled completely your food may spoil Moving the Appliance for Relocation Preparing for Relocation 1 Remove all food from inside the appliance 2 Pull the power plug out insert and fix it into the power plug hook at the rear or on top of the appliance 3 Tape parts such as shelves and the door handle to prevent from falling off while moving the appliance 4 Move the appliance with more than...

Page 13: ...nician from the our information centre may have difficulty finding the problem Suggestion for Energy Saving For the most efficient use of energy make sure that door bins drawers and shelves are assembled properly Ensure there is sufficient space between stored foods This allows cold air to be circulated evenly and lowers electricity bills Store hot food only after it has cooled in order to prevent...

Page 14: ... be stored correctly If there are chill compartments in the appliance do not store vegetables and fruits with higher moisture content in the chill compartments as they may freeze due to the lower temperature In the event of a blackout call the electricity company and ask how long it is going to last You should avoid door openings while the power is off When the power supply gets back to normal che...

Page 15: ...ps inside the appliance light up when you open the door b Fridge Shelf Stores refrigerated foods and fresh foods Stores the foods with higher moisture content at the front of the shelf The shelf height can be adjusted by inserting the shelf in another groove of different height The actual number of shelves will differ from model to model c Bottle Rack 1 Stores containers and tall bottles using the...

Page 16: ...e Egg Tray Stores eggs You can move this egg tray to a desired position except for the top shelf of the fridge or the vegetable drawer h Fridge Door Basket 1 Stores small packages of refrigerated foods drinks and sauce containers i Water Dispenser Tank 1 Stores water to supply the dispenser It requires manual filling j Freezer Shelf 1 Stores small packaged frozen food or frequently used foods k Fr...

Page 17: ...oods such as vegetable fruit and so on This function is enabled and disabled in turn each time you press the button for 3 seconds c Freezer Press this button repeatedly to select a desired temperature between 15 C and 23 C The default freezer temperature is 18 C d Express Freeze This function can quickly freeze a large amount of ice or frozen foods This function is enabled and disabled in turn eac...

Page 18: ...ntil the function is activated To disable the function press and hold the Lock button for 3 seconds until the function is deactivated NOTE The control panel will turn off automatically for energy saving If there is any finger or skin contacts to the control panel while cleaning it the button function may operate Water Dispenser This feature is only available on some models Using the Dispenser You ...

Page 19: ...ing or assembling the water tank If water does not come out fill the water tank with potable water NOTE The water tank should be washed before filling it with potable water Icemaker This feature is only available on some models Using the Ice Tray This is where ice is manually produced Fill the ice tray with water up to the marked water line WARNING Fill with potable water only CAUTION Be careful n...

Page 20: ... mode in the chill compartment as they may freeze due to the lower temperature Using the Fresh Balancer This feature is only available on some models Vegetable compartment can adjust the humidity by moving the knob a b For storing vegetables Recommended c For storing fruit Removing Refitting the Fridge Drawer 1 Remove the contents of the drawer Hold the handle of the drawer and pull it out complet...

Page 21: ...the shelf Pull the front of the shelf forward to return to a full shelf Removing Refitting the Shelf 1 Hold the both side of the shelf Lift the shelf up and remove it by pulling it out 2 Refit the shelf by sliding it inward until the shelf snaps into the frame Freezer Drawer Removing Refitting the Freezer Drawer 1 Remove the contents of the drawer Hold the handle of the drawer and pull it out comp...

Page 22: ...es weak It may take a long time to register or installation may fail 2 Turn off the Mobile data or Cellular Data on your smartphone 3 Connect your smartphone to the wireless router NOTE To verify the Wi Fi connection check that Wi Fi indicator on the control panel is lit The appliance supports 2 4 GHz Wi Fi networks only To check your network frequency contact your Internet service provider or ref...

Page 23: ...G ThinQ application and follow the instructions in the application to register the appliance NOTE To disable the Wi Fi function press and hold the Wi Fi button for 3 seconds The Wi Fi indicator will be turned off Wireless LAN Module Specifications Wireless function S W version V 1 0 For consideration of the user this device should be installed and operated with a minimum distance of 20 cm between ...

Page 24: ...iagnosis feature in the menu Follow the instructions for audible diagnosis provided in the LG ThinQ application Control Panel 1 On the Fridge Door 1 1 Press the Lock button to activate the lock function If the display has been locked for over 5 minutes you must deactivate the lock and then reactivate it 2 Press and hold the Freezer button for 3 seconds or longer 3 Open the door and then hold the p...

Page 25: ...s recommended to maintain reliable and economical operation of the unit Keep the air vents on the exterior of the appliance clean Blocked air vents can cause fire or appliance damage For the appliance exterior use a clean sponge or soft cloth and a mild detergent in warm water Do not use abrasive or harsh cleaners Dry thoroughly with a soft cloth Do not use contaminated cloths when cleaning the st...

Page 26: ...CI If the problem persists contact an electrician There is poor refrigeration or freezing Is the fridge or freezer temperature set to its warmest setting Set the fridge or freezer temperature to a colder setting Is the appliance in direct sunlight or is it near a heat generating object such as cooking oven or heater Check the installation area and reinstall it away from heat generating objects Did...

Page 27: ...er dispenser tank Symptoms Possible Cause Solution There is condensation inside the appliance or on the bottom of the vegetable drawer cover Did you store hot food without cooling it first Cool the hot food first before putting it inside the fridge or freezer Did you leave the appliance door open Although the condensation will disappear soon after you close the appliance door you can wipe it with ...

Page 28: ...e installation environment humid Condensation can appear on the exterior of the appliance if the installation area is too humid or on a humid day such as a rainy day Wipe off any moisture with a dry cloth The side or front of the appliance is warm There are anti condensation pipes fitted to these areas of the appliance to reduce condensation forming from around the door area The heat releasing pip...

Page 29: ...e stabilizes The inside lamp in the appliance does not turn on Lamp failure Close the door and re open If the lamp does not turn on please contact the LG Electronics customer information centre Do not attempt removal of the lamp Symptoms Possible Cause Solution The appliance is noisy and generates abnormal sounds Is the appliance installed on a weak floor or improperly levelled Install the applian...

Page 30: ...ompartments Normal Operation Air is being forced over the condenser by the condenser fan Normal Operation Gurgling noises Appliance flowing through the cooling system Normal Operation Popping noises Contraction and expansion of the inside walls due to changes in temperature Normal Operation Vibrating If the side or back of the appliance is touching a cabinet or wall some of the normal vibrations m...

Page 31: ...y The wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wireless router to 2 4 GHz and connect the appliance to the wireless router To check the router frequency check with your Internet service provider or the router manufacturer The distance betwe...

Page 32: ...global_main book book Page 32 Monday April 19 2021 11 13 AM ...

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