LG GBB566PZHZN Owner'S Manual Download | Manualshive

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36

TROUBLESHOOTING

NOTE

• The model name can be found on the rating label of the appliance.

global_main.book.book Page 36 Thursday, November 26, 2020 5:50 PM

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Summary of Contents for GBB566PZHZN

Page 1: ...l simplify installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH www lg com Copyright 2020 LG Electronics Inc All Rights Reserved global_main book book Page 1 Thursday November 26 2020 5 50 PM ...

Page 2: ...0 INSTALLATION Before Installation 11 Levelling the Appliance 12 Turning on the Power 12 Moving the Appliance for Relocation 13 OPERATION Before Use 14 Product Features 17 Control Panel 19 Water Dispenser 20 Icemaker 21 Fridge Drawer 22 Door Basket 23 Shelf 23 Freezer Drawer 23 SMART FUNCTIONS LG ThinQ Application 25 Smart Diagnosis 27 MAINTENANCE Cleaning 29 TROUBLESHOOTING Before Calling for Ser...

Page 3: ... from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the This symbol is displayed to indicate matters and operations that can cause risk Read the part with this symbo...

Page 4: ...els and other residential type environments bed and breakfast type environments catering and similar non retail applications This refrigerating appliance is not intended to be used as a built in appliance This appliance contains a small amount of isobutane refrigerant R600a but it is also combustible When transporting and installing the appliance care should be taken to ensure that no parts of the...

Page 5: ... means to accelerate the defrosting process Do not use a hair drier to dry the inside of the appliance or place a candle inside to remove the odours Do not use electrical appliances inside the refrigerator Make sure not to get a body part such as a hand or foot stuck while moving the appliance Disconnect the power cord before cleaning the appliance interior or exterior Do not spray water or inflam...

Page 6: ...pliance securely Install the appliance on a firm and level floor Do not install the appliance in a damp and dusty place Do not install or store the appliance in any outdoor area or any area that is subject to weathering conditions such as direct sunlight wind rain or temperatures below freezing Do not place the appliance in direct sunlight or expose it to the heat from heating appliances such as s...

Page 7: ...s can cause suffocation Do not plug the appliance into a multi socket adapter which does not have a power cable mounted The appliance should be connected to a dedicated power line which is separately fused Do not use a multi socket outlet which is not properly grounded portable In case of using a properly grounded multi socket outlet portable use the multi socket outlet with the current capacity o...

Page 8: ...tion Do not put animals such as pets into the appliance Do not place heavy or fragile objects containers filled with liquid combustible substances flammable objects such as candles lamps etc or heating devices such as stoves heaters etc on the appliance Do not place any electronic appliance such as heater and mobile phone inside the appliance If there is a gas leakage isobutane propane natural gas...

Page 9: ...nt shelves or ice bin that will be exposed to temperatures below freezing The tempered glass on the front side of the appliance door or the shelves can be damaged by an impact If it is broken do not touch it with hands Do not hang from the appliance doors storage room shelf or climb up into it Do not store an excessive amount of water bottles or containers for side dishes on the door baskets Do no...

Page 10: ...s that waste electrical and electronic products WEEE should be disposed of separately from the municipal waste stream Old electrical products can contain hazardous substances so correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health Your old appliance may contain reusable parts that could be used to repair other products and ot...

Page 11: ...ed electricity costs Allow over 50 mm of clearance from each adjacent wall when installing the appliance NOTE You can determine what type of appliance it is by looking at the label inside the appliance Size mm a b A 705 700 B 1720 1850 1720 1850 C 740 700 D 595 595 E 700 700 F 740 G 1340 1340 H 1200 1160 A C B F G E D H G E D H global_main book book Page 11 Thursday November 26 2020 5 50 PM ...

Page 12: ...ht hand side to suit your kitchen design NOTE Reversing the doors must be performed by the qualified personnel of LG Electronics If not the doors will not be covered by the warranty Levelling the Appliance Adjusting the Levelling Leg If the appliance seems unsteady or the doors do not close easily adjust the appliance s tilt using the instructions below 1 Turn the levelling leg clockwise to raise ...

Page 13: ...x it into the power plug hook at the rear or on top of the appliance 3 Tape parts such as shelves and the door handle to prevent from falling off while moving the appliance 4 Move the appliance with more than two people carefully When transporting the appliance over a long distance keep the appliance upright 5 After installing the appliance connect the power plug into a mains outlet socket and swi...

Page 14: ...a long time or opens very frequently When the power goes out for a long period of time When larger amounts of hot food are placed into the freezer Turning off the Alarm Press the Freezer button until the alarm stops ringing Failure Detection The appliance can automatically detect problems during the operation NOTE If a problem is detected the appliance may not operate and an error code is displaye...

Page 15: ... temperature of the appliance can increase and negatively affect other foods stored in the appliance Do not overfill the appliance Cold air can not circulate properly if the appliance is overfilled If you set an excessively low temperature for food it may become frozen Do not set a temperature lower than the required temperature for the food to be stored correctly If there are chill compartments i...

Page 16: ...r This label indicates that this is a storage space where food can be stored fresh at a temperature of 4 C or lower NOTE If you remove the label it may no longer function properly If you remove the label some adhesive will remain stuck to the appliance RN global_main book book Page 16 Thursday November 26 2020 5 50 PM ...

Page 17: ...enser 1 Dispenses cold water c LED Lamp The LED lamps inside the fridge light up when you open the door d Fridge Shelf Stores refrigerated foods and fresh foods Stores the foods with higher moisture content at the front of the shelf The shelf height can be adjusted by inserting the shelf in another groove of different height The actual number of shelves will differ from model to model 7 global_mai...

Page 18: ...or Basket Stores small packages of refrigerated foods drinks and sauce containers i Water Dispenser Tank 1 Stores water to supply the dispenser It requires manual filling j Egg Tray Stores eggs You can move this egg tray to a desired position except for the top shelf of the fridge or the vegetable drawer k Ice Maker This is where ice is manually produced and stored l Freezer Drawer Stores frozen f...

Page 19: ...ch time you press the button for 3 seconds c Freezer Press this button repeatedly to select a desired temperature between 15 C and 23 C The default freezer temperature is 18 C d Express Freeze This function can quickly freeze a large amount of ice or frozen foods This function is enabled and disabled in turn each time you press the button for 3 seconds This function automatically terminates after ...

Page 20: ...il the function is activated To disable the function press and hold the Lock button for 3 seconds until the function is deactivated NOTE The control panel will turn off automatically for energy saving If there is any finger or skin contacts to the control panel while cleaning it the button function may operate Water Dispenser This feature is only available on some models Using the Dispenser You ca...

Page 21: ...ildren should not be allowed near the water tank CAUTION Do not apply excessive force or impact when removing or assembling the water tank If water does not come out fill the water tank with potable water NOTE The water tank should be washed before filling it with potable water Icemaker This feature is only available on some models Using the Icemaker This feature is only available on some models T...

Page 22: ...he ice tray Fridge Drawer Using the Fresh Converter This feature is only available on some models As a chill compartment the temperature in the Fresh Converter can be controlled by sliding the lever a where located in front of compartment in either direction b For storing vegetables Recommended c For storing fish d For storing meat NOTE Do not store vegetables and fruits with Meat and Fish mode in...

Page 23: ...Using Folding Shelf This feature is only available on some models Store taller items such as a gallon container or bottles by pushing the front half of the shelf underneath the back half the shelf Pull the front of the shelf forward to return to a full shelf Removing Refitting the Shelf 1 Hold the both side of the shelf Lift the shelf up and remove it by pulling it out 2 Refit the shelf by sliding...

Page 24: ...24 OPERATION 2 Lift the drawer up and remove it by pulling it out 3 Refit the drawer in the reverse order of the removal process global_main book book Page 24 Thursday November 26 2020 5 50 PM ...

Page 25: ...h becomes weak It may take a long time to register or installation may fail 2 Turn off the Mobile data or Cellular Data on your smartphone 3 Connect your smartphone to the wireless router NOTE To verify the Wi Fi connection check that f icon on the control panel is lit The appliance supports 2 4 GHz Wi Fi networks only To check your network frequency contact your Internet service provider or refer...

Page 26: ...ance Re registering the Appliance or Registering Another User Press and hold the Wi Fi button for 3 seconds to temporarily turn it off Run the LG ThinQ application and follow the instructions in the application to register the appliance NOTE To disable the Wi Fi function press and hold the Wi Fi button for 3 seconds The f icon will be turned off Wireless LAN Module Specifications Wireless function...

Page 27: ... with your Wi Fi equipped appliance it can transmit troubleshooting data to a smartphone using the LG ThinQ application Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu Follow the instructions provided in the LG ThinQ application Using Audible Diagnosis to Diagnose Issues 1 This control panel is only available on some models Follow the instructions below to use th...

Page 28: ...our phone to the speaker until the data transfer is complete 5 After the data transfer is complete the diagnosis will be displayed in the application NOTE For best results do not move the phone while the tones are being transmitted global_main book book Page 28 Thursday November 26 2020 5 50 PM ...

Page 29: ...recommended to maintain reliable and economical operation of the unit Keep the air vents on the exterior of the appliance clean Blocked air vents can cause fire or appliance damage For the appliance exterior use a clean sponge or soft cloth and a mild detergent in warm water Do not use abrasive or harsh cleaners Dry thoroughly with a soft cloth Do not use contaminated cloths when cleaning the stai...

Page 30: ... If the problem persists contact an electrician There is poor refrigeration or freezing Is the fridge or freezer temperature set to its warmest setting Set the fridge or freezer temperature to a colder setting Is the appliance in direct sunlight or is it near a heat generating object such as cooking oven or heater Check the installation area and reinstall it away from heat generating objects Did y...

Page 31: ... dispenser tank Symptoms Possible Cause Solution There is condensation inside the appliance or on the bottom of the vegetable drawer cover Did you store hot food without cooling it first Cool the hot food first before putting it inside the fridge or freezer Did you leave the appliance door open Although the condensation will disappear soon after you close the appliance door you can wipe it with a ...

Page 32: ...installation environment humid Condensation can appear on the exterior of the appliance if the installation area is too humid or on a humid day such as a rainy day Wipe off any moisture with a dry cloth The side or front of the appliance is warm There are anti condensation pipes fitted to these areas of the appliance to reduce condensation forming from around the door area The heat releasing pipe ...

Page 33: ...stabilizes The inside lamp in the appliance does not turn on Lamp failure Close the door and re open If the lamp does not turn on please contact the LG Electronics customer information centre Do not attempt removal of the lamp Symptoms Possible Cause Solution The appliance is noisy and generates abnormal sounds Is the appliance installed on a weak floor or improperly levelled Install the appliance...

Page 34: ...partments Normal Operation Air is being forced over the condenser by the condenser fan Normal Operation Gurgling noises Appliance flowing through the cooling system Normal Operation Popping noises Contraction and expansion of the inside walls due to changes in temperature Normal Operation Vibrating If the side or back of the appliance is touching a cabinet or wall some of the normal vibrations may...

Page 35: ...ments supplied with the appliance valid from 1st March 2021 Symptoms Possible Cause Solution Your home appliance and smartphone are not connected to the Wi Fi network The password for the Wi Fi that you are trying to connect to is incorrect Find the Wi Fi network connected to your smartphone and remove it then register your appliance on LG ThinQ Mobile data for your smartphone is turned on Turn of...

Page 36: ...36 TROUBLESHOOTING NOTE The model name can be found on the rating label of the appliance global_main book book Page 36 Thursday November 26 2020 5 50 PM ...

Page 37: ...Memo global_main book book Page 37 Thursday November 26 2020 5 50 PM ...

Page 38: ...global_main book book Page 40 Thursday November 26 2020 5 50 PM ...

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