21
❑
Troubleshooting
Problem
Possible Solution
Telephone cannot be
switched on
Please take out battery and insert again. Then
press
Power on key
to power on the phone.
Battery empty
Charge battery. Check charging indicator on
display.
The battery doesn’t
charge properly or the
phone sometimes turns
itself off
Wipe the charging contacts, both on the phone
and on the battery, with a clear soft cloth.
Usage time of battery
becomes shorter
If the battery time is short, it may be due to the
user environment, a large volume of calls, or
weak signals.
Charging error—
Temperature out of
range
Make sure the ambient temperature is right, wait
for a while, and the then charge again.
Charging error—Wrong
charger
Only use original LG accessories.
Charging error—Battery
defective
Replace battery.
Charging error—No
battery icon appears
when charging
The battery is empty or has been not used for a
long time. It may take a while before the battery
icon appears on the screen.
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