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LG FWV1117BTSA, Owner'S Manual, Page: 11 / 77

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LG FWV1117BTSA Owner'S Manual Download Page 11

10

SAFETY INSTRUCTIONS

• Keep all washing detergents, softener and bleach away from 

children.

• Do not touch the power plug or the appliance controls with wet 

hands.

•  Do not bend the power cable excessively or place a heavy object on it.
• Avoid touching any water that is drained from the appliance during 

the wash.

• Make sure that drainage is working properly. If water is not drained 

properly, your floor may get flooded.

• When the air temperature is high and the water temperature is low, 

condensation may occur and thus wet the floor.

• Wipe off dirt or dust on the contacts of the power plug.

Maintenance

• Disconnect the appliance from the power supply before cleaning the 

appliance. Setting the controls to the OFF or stand by position does 

not disconnect this appliance from the power supply.

• Securely plug the power plug in the outlet socket after completely 

removing any moisture and dust.

• Do not spray water inside or outside the appliance to clean it.
• Never unplug the appliance by pulling on the power cable. Always 

grip the power plug firmly and pull straight out from the outlet 

socket.

• Only qualified service personnel from LG Electronics service centre 

should disassemble, repair, or modify the appliance. Contact an LG 

Electronics customer information centre if you move and install the 

appliance in a different location.

Disposal

• Before discarding an old appliance, unplug it. Cut off the cable 

directly behind the appliance to prevent misuse.

• Dispose of all packaging materials (such as plastic bags and 

styrofoam) away from children. The packaging materials can cause 

suffocation.

global_main.book.book  Page 10  Tuesday, May 25, 2021  11:26 AM

Summary of Contents for FWV1117BTSA

Page 1: ... S DRUM DOMESTIC 1 1 RELEASING THIS DRAWING WITHOUT PERMISSIONG Electronics SHOULD BEACCUSED ACCORDING TO THE LAWS ADN COMPANY RULES REV No REVISION DESCRIPTION DATE PREPARED APPROVALED RER NO BRAND WORK SEC MODEL P NO PRINTING DEGREE EXTERIER INTERIER MATERIALANDPRINTINGDESCRIPTION LGMODELNAME SUFFIX LANGUAGE PAGE REMARK 148 148 210 FRONT BACK 甲 乙 丙 Global design P No 1 LG电子产品有害物质管理基准 LG 10 A 902...

Page 2: ...on and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH FWV1117WTSA FWV1117BTSA MFL71818826 Rev 00_052521 www lg com Copyright 2021 LG Electronics Inc All Rights Reserved global_main book book Page 1 Tuesday May 25 2021 11 26 AM ...

Page 3: ... 18 Levelling the Appliance 19 Connecting the Water Supply Hose 21 Installing the Drain Hose 23 OPERATION Operation Overview 24 Control Panel 26 Preparing the Wash Load 29 Adding Detergents and Softeners 31 Programme Table 35 Drying Programme 41 Extra Options and Functions 44 SMART FUNCTIONS LG ThinQ Application 51 Smart Diagnosis 55 MAINTENANCE Cleaning After Every Wash 56 Cleaning the Appliance ...

Page 4: ...o the capacity indicated by the manufacturer for the respective programmes will contribute to energy and water savings For washing smaller amounts of clothes the automatic load recognition system will help reduce the amount of water and energy usage Use the Speed programme for small lightly soiled loads Cold water laundry detergents can be as effective at lower temperatures about 20 Using 20 setti...

Page 5: ...amme when drying in a tumble dryer For most drying make sure all clothes are similar in material and thickness When you select drying only spinning runs automatically for energy efficiency Disposal of the Packaging Material The packaging materials are designed to protect the appliance from unexpected damage during transportation After installing the appliance dispose of the packaging waste accordi...

Page 6: ...ve consequences for the environment and human health Your old appliance may contain reusable parts that could be used to repair other products and other valuable materials that can be recycled to conserve limited resources You can take your appliance either to the shop where you purchased the product or contact your local government waste office for details of your nearest authorised WEEE collecti...

Page 7: ...of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the appliance Cleaning and user maintenance shall not be made by children without supervision Children of less than 3 years should be kept away unless continuously supervised This symbol is displayed to indicat...

Page 8: ...fety for Using the Dryer Do not dry unwashed items in the appliance Items that have been soiled with substances such as cooking oil vegetable oil acetone alcohol petroleum kerosene spot removers turpentine waxes and wax removers should be washed in hot water with an extra amount of detergent before being dried in the appliance Never stop the appliance before the end of the drying cycle unless all ...

Page 9: ...er outlet installed by a qualified electrician This appliance is equipped with a power cord having an equipment earthing grounding conductor earthing pin and a grounding power plug The power plug must be plugged into an appropriate outlet socket that is installed and earthed grounded in accordance with all local codes and ordinances Improper connection of the equipment grounding conductor can resu...

Page 10: ...rycleaning solvents kerosene petrol spot removers turpentine vegetable oil cooking oil acetone alcohol etc Improper use can cause fire or explosion Do not use or store flammable or combustible substances ether benzene alcohol chemical LPG combustible spray gasoline thinner petroleum insecticide air freshener cosmetics etc near the appliance Never reach into the appliance while it is operating Wait...

Page 11: ... position does not disconnect this appliance from the power supply Securely plug the power plug in the outlet socket after completely removing any moisture and dust Do not spray water inside or outside the appliance to clean it Never unplug the appliance by pulling on the power cable Always grip the power plug firmly and pull straight out from the outlet socket Only qualified service personnel fro...

Page 12: ...STRUCTIONS ENGLISH Remove the door before disposing of or discarding this appliance to avoid the danger of children or small animals getting trapped inside global_main book book Page 11 Tuesday May 25 2021 11 26 AM ...

Page 13: ...ions may change without notice to improve the quality of the appliance Front View Index Part Name Index Part Name A Detergent Dispenser Drawer E Cover Cap B Door F Drain Plug C Levelling Feet G Drain Pump Filger D Control Panel global_main book book Page 12 Tuesday May 25 2021 11 26 AM ...

Page 14: ...13 INSTALLATION ENGLISH Rear View Index Part Name Index Part Name A Power Plug C Drain Hose B Transit Bolts global_main book book Page 13 Tuesday May 25 2021 11 26 AM ...

Page 15: ...imension mm Description Value Model Name FWV1117WTSA FWV1117BTSA Power Supply 220 240 V 50 Hz Product Weight 73 kg Index Dimension mm W 600 H 850 D 565 D 620 D 1100 W D D D H global_main book book Page 14 Tuesday May 25 2021 11 26 AM ...

Page 16: ...uded accessories vary depending on the model you purchased Cold Supply Hose Anti slip Sheets 1 Spanner Elbow Bracket for Securing Drain Hose Caps for Covering Transit Bolt Holes Tie Strap 1 global_main book book Page 15 Tuesday May 25 2021 11 26 AM ...

Page 17: ... installing the appliance adjust all four feet using the transit bolt spanner provided to ensure the appliance is stable Floor Installation To ensure sufficient clearance for water inlet hoses drain hose and airflow allow minimum clearances of at least 20 mm at the sides and 100 mm behind the appliance Be sure to allow for wall door or floor moldings that may increase the required clearances WARNI...

Page 18: ...liability of the electronic control unit may be impaired at temperatures below freezing point If the appliance is delivered in winter and temperatures are below freezing place the appliance at room temperature for a few hours before putting it into operation Electrical Connection Do not use an extension cord or double adapter Always unplug the appliance and turn off the water supply after use Conn...

Page 19: ... the Transit Bolt Assemblies To prevent the appliance from severe vibration and breakage remove transit bolts and retainers 1 Starting with the bottom two transit bolts A use the spanner included to fully loosen all transit bolts by turning them counterclockwise 2 Remove the bolt assemblies by wiggling them slightly while pulling them out 3 Install the hole caps Locate the hole caps B included in ...

Page 20: ...sting and Levelling the Feet When installing the appliance the appliance should be aligned and perfectly level If the appliance is not aligned and level properly the appliance may be damaged or may not operate properly 1 Turn the levelling feet as required if the floor is uneven Do not insert pieces of wood etc under the feet Make sure that all four feet are stable and resting on the floor NOTE Do...

Page 21: ... vibration If this occurs install the anti slip sheets under the levelling feet and adjust the level 1 Clean the floor to attach the anti slip sheets Use a dry rag to remove and clean foreign objects and moisture If moisture remains the anti slip sheets may slip 2 Adjust the level after placing the appliance in the installation area 3 Place the adhesive side A of the anti slip sheets on the floor ...

Page 22: ...upply hose They are used to prevent water leaks Connection to taps is sufficiently tight Do not use mechanical devices such as multi grips to tighten the water supply hose Ensure that the curved end of the water supply hose is connected to the appliance Connecting the Hose to the Water Tap Connecting Screw Type Hose to Tap with Thread Screw the supply hose connector onto the water supply tap Hand ...

Page 23: ...let Connect to the cold water supply only NOTE After completing connection if water leaks from the hose repeat the same steps Use the most conventional type of tap for the water supply In case that the tap is square or too big remove the guide plate before inserting the tap into the adaptor Make sure that the hose should not be kinked or trapped global_main book book Page 22 Tuesday May 25 2021 11...

Page 24: ...in the appliance may not drain or may drain slowly Securing the drain hose correctly will protect the floor from damage due to water leakage If the drain hose is too long do not force it back into the appliance This will cause abnormal noise When installing the drain hose to a sink secure it tightly with string 105 cm global_main book book Page 23 Tuesday May 25 2021 11 26 AM ...

Page 25: ...ing the door ensure that all clothes and items are inside the tub and not overhanging on the rubber door seal where they will become caught when the door is closed Failing to do so will cause damage to the door seal and the clothes 3 Close the door CAUTION Remove items from the flexible door seal gasket to prevent clothing and door seal damage 4 Add cleaning products or detergent and softener Add ...

Page 26: ...Pause button is not pressed within a certain time the appliance will shut off and all settings will be lost NOTE In the following case the door will not open even if you pause the washing programme or turn the washing machine off When the washing machine starts a washing programme and has water inside the drum the door will not open in order to prevent a flood until the washing machine drains the ...

Page 27: ... this button D Extra Options and Functions To use the extra functions press and hold the corresponding button for 3 seconds The corresponding symbol lights up in the display This allows you to select an additional programmes and will light when selected Remote Start With the LG ThinQ app you can use a smartphone to control your appliance remotely In order to use this function refer to SMART FUNCTI...

Page 28: ...D will blink ezDispense Nozzle Clean Press and hold the Spin button for 3 seconds to use the ezDispense Nozzle Clean function Use this function to change the type of detergent or softener This function cleans residual detergent or softener in the hose connected to the ezDispense when changing the type of detergent or softener G Display The display shows the settings estimated remaining time option...

Page 29: ... is selected the default time for that programme is displayed This time will change as options are selected If the display shows then the time will be displayed after the load sensing has detected the load size This is normal The time shown is only an estimate This time is based on normal operating conditions Several external factors load weight room temperature incoming water temperature etc can ...

Page 30: ...ics from lint collecting fabrics Lint producers can result in pilling and linting on the lint collectors Checking the Clothes Care Label The symbols tell you about the fabric content of your garment and how it should be washed Symbols on the Care Labels NOTE The dashes under the symbol give you information about the type of fabric and the maximum allowance of mechanical stress Checking the Clothes...

Page 31: ...derwired bras in a wash net Close zippers hooks and strings to make sure that these items do not snag on other clothes Pre treat dirt and stains by brushing a small amount of detergent dissolved water onto stains to help lift dirt global_main book book Page 30 Tuesday May 25 2021 11 26 AM ...

Page 32: ...do so will cause oversudsing Refer to the label of the clothes before adding the detergent and choosing the water temperature Use only suitable detergents for the respective type of clothing Liquid detergent is often designed for special applications e g for coloured fabric wool delicate or dark clothes Powdered detergent is suitable for all types of fabric For better washing results of white and ...

Page 33: ...y to fill the compartments too quickly Add detergent and softener slowly to avoid overflows 4 After filling the compartments insert the lids and turn them clockwise until they are tightly closed Securely close the lids to the ezDispense compartments to minimize airflow which can harden these additives and prevent them from dispensing properly Be careful not to lose the lids 5 Close the dispenser d...

Page 34: ...manual dispenser 1 Press the Dispenser 1 or Dispenser 2 button repeatedly to turn off the ezDispense function A Dispenser 1 button B Dispenser 2 button 2 Open the detergent dispenser drawer 3 Load the laundry products into the appropriate manual dispenser compartments Use the main wash detergent compartment at the manual dispenser for powdered or liquid detergent Do not place detergent sheets tabl...

Page 35: ...uid or powdered color safe bleach may be added to the manual main wash compartment with detergent of the same type Do not mix liquids and powders If you use a detergent that does not dissolve easily or a detergent with high viscosity it will leave a residue and clog the dispenser Be sure to turn off the ezDispense function Adding Detergent Tablets Detergent tablets can also be used when washing 1 ...

Page 36: ...tion Washes mixed fabrics simultaneously Use for various kind of fabrics except special garments silk delicate sports wear dark clothes wool duvet curtains Easy Care 40 Cold to 60 Max Load 4 kg Description Washes clothes that do not need ironing after washing Use for Polyamide acrylic polyester Allergy Care 60 Max Load 4 kg Description Helps minimise substances that cause an allergic reaction Use ...

Page 37: ...washable wool lingerie dresses etc Use detergent for machine washable woolens Speed 14 20 20 to 40 Max Load 2 kg Description Washes small loads of lightly soiled clothes for approximately 14 minutes Dry Only Rating Dry Description Uses the automatic programmes to dry most loads For most drying make sure all laundry are similar in material and thickness Wash Dry 40 Cold to 95 Rating Dry Description...

Page 38: ... except the Dry Only and Steam Refresh programmes Delay End and Add Item options can be selected for every washing programme in this table except the Steam Refresh programme Program me Steam Wrinkle Care TurboWa sh Dry EcoHybri d Pre Wash Cotton Eco 40 60 TurboWa sh 39 1 Mixed Fabric Easy Care Allergy Care 1 Steam Refresh 1 Delicate s Hand Wool Speed 14 1 Dry Only 1 global_main book book Page 37 T...

Page 39: ...0 rpm All Eco 40 60 1400 rpm All TurboWash 39 1200 rpm 400 to 1400 rpm Mixed Fabric 1000 rpm All Easy Care 1400 rpm All Allergy Care 1400 rpm All Steam Refresh Delicates 800 rpm Up to 800 rpm Hand Wool 800 rpm Up to 800 rpm Speed 14 400 rpm All Dry Only 1000 1200 1400 rpm Wash Dry 1400 rpm 1000 to 1400 rpm Program me Steam Wrinkle Care TurboWa sh Dry EcoHybri d Pre Wash global_main book book Page ...

Page 40: ... spin speed Remaining moisture at the end of spinning phase The higher is the spin speed the higher is the noise and the lower is the remaining moisture Programme kg h mm kWh Litres rpm Cotton 20 10 5 2 59 0 299 25 76 0 1350 50 0 Cotton 60 10 5 3 59 1 567 49 73 0 1350 50 0 Eco 40 60 Full 1 10 5 4 00 0 839 36 70 0 1360 42 0 Eco 40 60 Half 1 5 25 3 00 0 570 31 53 0 1360 41 1 Eco 40 60 Quarter 1 2 5 ...

Page 41: ...eption of the Eco 40 60 and Eco 40 60 cycles are indicative only Regulation EU 2019 2023 valid from 1st March 2021 is related to the Energy Efficiency classes by Regulation EU 2019 2014 Scan the QR code on the energy label supplied with the appliance which provides a web link to the information related to the performance of the appliance in the EU EPREL database Keep the energy label for reference...

Page 42: ...ticles Do not tumble dry woolen articles Pull them to their original shape and dry them flat Woven and Loopknit Materials Some woven and loopknit materials may shrink by varying amounts depending on their quality Always stretch these materials out immediately after drying Permanent Press and Synthetics Do not overload your appliance Take out permanent press articles as soon as the appliance stops ...

Page 43: ...r drying in low temperature for less clothes damage Fabric Type For delicate fabrics Max Load 3 5 kg Normal Eco Suitable for energy dry programme Fabric Type Cotton or linen fabrics such as cotton towels t shirts and linen clothing Max Load Rating NOTE The capacity of the machine for washing clothes is twice as much as when drying clothes If the machine is to be used to dry a load then the wash lo...

Page 44: ... drying Iron For damp drying items for ironing Low Temperature For delicate fabrics Normal Eco For heavier fabrics 4 Press the Start Pause button NOTE If you select the programme you will be unable to select a dry programme If this occurs press the Power button twice to cycle the machine off and back on Using Air Condensing Dry without Water EcoHybrid option is available for air condensing dry wit...

Page 45: ... spin level is selected the drum of the washing machine will rotate before the drainage Rinse This function is recommended for people with detergent allergies Press and hold the TurboWash button for 3 seconds to add rinse once Follow the next steps to customize a washing programme 1 Prepare the clothes and load the drum 2 Press the Power button 3 Add detergent 4 Select a washing programme 5 Custom...

Page 46: ...g programme 3 Customize the washing programme Temp Spin and Rinse as necessary 4 To use special options Optional 1 Press Steam or TurboWash button Optional 2 Press and hold Steam button for 3 seconds to select the Wrinkle Care option 5 Press the Start Pause button Using Basic Options You can customize the programmes by using the following basic options Pre Wash This option is recommended when wash...

Page 47: ...el purchased The delay time is the time to the end of the programme not the start The actual running time may vary due to water temperature clothes and other factors To cancel the function the Power button should be pressed Avoid using liquid detergent for this function Using the ezDispense Use the Dispenser 1 and Dispenser 2 buttons to set up and control the ezDispense function a Dispenser 1 butt...

Page 48: ... function off by default Changing Default Dispense Amounts The default settings are configured to dispense 42 ml of detergent and 30 ml of softener for 4 6 kg of normally soiled laundry Detergent should be used according to the instruction of the detergent manufacturer and selected according to type colour soiling of the fabric and the washing temperature 1 Press the Power button 2 Change default ...

Page 49: ... at the same time for 3 seconds 3 Press the Dispenser 1 button to light up the b Link indicator The a Liquid detergent indicator is always light on When the b Link indicator is selected the Dispenser 2 button cannot be operated 4 Press and hold the Dispenser 1 and Dispenser 2 buttons at the same time for 3 seconds to save the changes Setting the Dispenser 2 for Different Liquid Detergent Dispenser...

Page 50: ...s the Dispenser 1 or Dispenser 2 button to select the compartment to be cleaned up Both compartments can be cleaned at the same time 6 Press the Start Pause button Finishes this function within 16 minutes Settings Child Lock Use this option to disable the controls This function can prevent children from changing cycles or operating the appliance NOTE Once this function is set all buttons are locke...

Page 51: ... buttons at the same time for 3 seconds to deactivate this function Beep On Off This appliance plays a melody when it starts and stops Press and hold the Steam and TurboWash buttons simultaneously for 3 seconds to deactivate activate this function global_main book book Page 50 Tuesday May 25 2021 11 26 AM ...

Page 52: ... Clean Coach This function shows how many cycles remain before it is time to run the Tub Clean function Energy Monitoring This function checks the energy consumption of the recently used cycles and monthly average Smart Diagnosis This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use Settings Allows you to set various options on t...

Page 53: ...m the router Purchase a Wi Fi repeater range extender to improve the Wi Fi signal strength The Wi Fi connection may not connect or may be interrupted because of the home network environment The network connection may not work properly depending on the Internet service provider The surrounding wireless environment can make the wireless network service run slowly The appliance cannot be registered d...

Page 54: ...propriate areas of the dispenser 2 Press the Power button 3 Press and hold Remote Start button for 3 seconds to enable the remote control function 4 Start a cycle from the LG ThinQ application on your smartphone NOTE Once this function is enabled you can only start a cycle from the LG ThinQ smartphone application If the cycle is not started the appliance will wait to start the cycle until it is tu...

Page 55: ...G Electronics will also provide open source code to you on CD ROM for a charge covering the cost of performing such distribution such as the cost of media shipping and handling upon email request to opensource lge com This offer is valid for a period of three years after our last shipment of this product This offer is valid to anyone in receipt of this information The period of time after which th...

Page 56: ...low the instructions provided in the LG ThinQ application Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu Follow the instructions for audible diagnosis provided in the LG ThinQ application 1 Press the Power button to turn on the appliance Do not press any ...

Page 57: ...he door slightly open to dry the drum Wipe the appliance with a dry cloth to remove any moisture WARNING Leave the door open to dry inside of the appliance only if the children are supervised at home Cleaning the Exterior Proper care of your appliance can extend the service life Exterior Immediately wipe off any spills Wipe with a damp cloth and then again with a dry cloth ensuring there is no moi...

Page 58: ... 4 Turn on the power and then select the Tub Clean 5 Press the Start Pause button to start 6 Leave the door open to dry the inside of the appliance completely When the inside of the appliance is not dried completely it may cause a bad smell or mildew WARNING Leave the door open to dry inside of the appliance only if the children are supervised at home Cleaning the Water Inlet Filter The water inle...

Page 59: ...nce 2 Open the cover cap and pull out the drain tube 3 Remove the drain plug from the drain tube first A and then drain the water Then slowly unscrew the drain pump filter B to drain the remaining water and then proceed to remove any debris or objects from the filter 4 After cleaning the drain pump filter carefully reinsert the filter and screw the drain cap back in clockwise carefully to avoid cr...

Page 60: ... electric shock 1 Turn off the washing machine and unplug the power cord 2 Pull out the detergent dispenser drawer until it stops 3 Press down the disengage button A to completely remove the drawer 4 Open the lids 5 Clean the inserts with warm water Rinse the drawer in warm water to dissolve the detergent residue or softener scale Use a soft cloth or brush to remove any residue Do not use soap whe...

Page 61: ...the drawer and inserts 8 Securely close the covers on the ezDispense compartments 9 Wipe off any moisture with a dry towel or cloth after cleaning 10Reinsert the detergent dispenser drawer global_main book book Page 60 Tuesday May 25 2021 11 26 AM ...

Page 62: ... function properly or does not function at all check the following tables before calling to LG Electronics service centre Error Messages Symptoms Possible Cause Solution 1E INLET ERROR Water supply is not adequate in that location Water does not enter appliance or it enters slowly Check another tap in the house Water supply tap is not completely open Water does not enter the appliance or it enters...

Page 63: ...OUTLET ERROR Drain hose is kinked or clogged Water in the appliance does not drain or drains slowly Clean and straighten the drain hose The drain filter is clogged Check and clean the drain filter dE dE1 dEz dE4 DOOR ERROR Door sensor malfunctions Please call LG service centre You can find your local LG service centre phone number in the warranty card tE CONTROL ERROR This is a control error Unplu...

Page 64: ... a long time and the detergent hardened Clean the detergent compartment thoroughly fill it with liquid detergent install it in the drawer and run a wash cycle If E d1 is displayed continuously call for service E dz ezDispense ERROR 2 The amount of liquid detergent in the detergent compartment did not decrease Call for service E d3 ezDispense ERROR 3 The amount of fabric softener in the liquid fabr...

Page 65: ...the drawer completely closed If O PN is displayed continuously call for service Symptoms Possible Cause Solution Rattling and clanking noise Foreign objects such as keys coins or safety pins may be in the drum Stop the appliance check the drum for foreign objects If the noise continues after the appliance is restarted call for service Thumping sound Heavy clothes may produce a thumping sound This ...

Page 66: ...Floor not rigid enough Check if the floor is sold and does not flex See the Installation Place Requirements to select the proper location Symptoms Possible Cause Solution Water is leaking House drain pipes are clogged Unclog waste pipes Contact plumber if necessary Leakage is caused by improper installation of drain hose or clogged drain hose Clean and straighten the drain hose Check and clean the...

Page 67: ...e appliance will resume the programme where it stopped once power is restored Control needs to be reset Press the Power button then reselect the desired programme and press the Start Pause button Start Pause was not pressed after a programme was set Press the Power button then reselect the desired programme and press the Start Pause button The appliance is turned off if the Start Pause button is n...

Page 68: ...inked Drain located higher than 1 2 m above the floor Make sure that the drain hose is no higher than 1 2 m above the bottom of the appliance Detergent is not dispensed completely or not dispensed at all Too much detergent is used Follow the guidelines provided by the detergent manufacturer Drain Pump Filter may be blocked Clean the Drain filter Cycle time is longer than usual The load is too smal...

Page 69: ...ng Bleach or softener is dispensed too soon Dispenser compartment is overfilled It makes bleach or softer dispensed rapidly Always measure bleach or softener to prevent overfilling Close the detergent dispenser slowly Bleach or softener was added directly to the clothes in the drum Always use the detergent dispenser to ensure that bleach or softener is properly dispensed at the right time in the p...

Page 70: ... spin speed to suit the garment type Symptoms Possible Cause Solution Musty or mildewy odour in appliance Inside of drum is not cleaned properly Run the Tub Clean function regularly Odours can occur if the drain hose is not properly installed causing siphoning water flowing back inside of the appliance When installing the drain hose make sure that it does not get kinked or blocked If the detergent...

Page 71: ...ense amounts setting The ezDispense doesn t dispense detergent softener The ezDispense function is off Turn on the ezDispense function The ventilation holes are blocked Clean the ventilation holes for the lids on the compartments with warm water The detergent or softener in the ezDispense compartments has hardened Clean the ezDispense compartments and change the detergent or softener There s foam ...

Page 72: ...rn off water supply tap Drying time is too long The ambient temperature is low Make sure the temperature is allowable range Drying performance is too low or bad Water is not properly supplied The water is used for auto cleaning of lint filter on drum during the drying Make sure the water supply tap is open Water does not properly drain Make sure the drain filter is not clogged The appliance is ove...

Page 73: ...ThinQ Mobile data for your smartphone is turned on Turn off the Mobile data of your smartphone and register the appliance using the Wi Fi network The wireless network name SSID is set incorrectly The wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the...

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Page 75: ...Memo global_main book book Page 74 Tuesday May 25 2021 11 26 AM ...

Page 76: ...Memo global_main book book Page 75 Tuesday May 25 2021 11 26 AM ...

Page 77: ...global_main book book Page 73 Tuesday May 25 2021 11 26 AM ...

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