LG FV1411S4PN Page 42 Owner'S Manual Download

Page: 42 / 48

TROUBLESHOOTING

Appliance does not

operate.

Control panel has powered off due to inactivity.

• This is normal. Press the

Power

button to turn the appliance on.

Appliance is unplugged.

• Make sure that the cord is plugged securely into a working outlet.

Water supply is turned off.

• Turn the water supply tap completely.

Controls are not set properly.

• Make sure that the programme is correctly set. Close the door and press

the

Start/Pause

button.

Door is open.

• Close the door and make sure that nothing is caught under the door

preventing it from closing completely.

Circuit breaker/fuse is tripped/blown.

• Check house circuit breakers/fuses. Replace fuses or reset breaker. The

appliance should be on a dedicated branch circuit. The appliance will

resume the programme where it stopped once power is restored.

Appliance does not

operate.

Control needs to be reset.

• Press the

Power

button, then reselect the desired programme and press

the

Start/Pause

button.

Start/Pause was not pressed after a programme was set.

• Press the

Power

button, then reselect the desired programme and press

the

Start/Pause

button. The appliance is turned off if the

Start/Pause

button is not pressed within a certain time.

Extremely low water pressure.

• Check another tap in the house to make sure that household water

pressure is adequate.

Appliance is heating the water or making steam.

• The drum may stop operating temporarily during certain cycles, while

water is safely heated to a set temperature.

Appliance stops for a

few minutes and then

restarts.

A motor protection device has been activated to prevent overheating of

the motor.

• This is normal. If the motor protection device activates, the appliance will

stop for a few minutes and then start again.

Buttons may not

function properly.

The Child Lock option is activated.

• Deactivate the

Child Lock

option if necessary.

Door does not open.

The door cannot be opened for safety reasons once the appliance starts.

• This is normal. You can safely open the door after

turns off.

Symptoms

Possible Cause & Solution

Summary of Contents for FV1411S4PN

Page 1: ...fully This will simplify installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH FV1411S4PN MFL71852960 Rev 00_120721 www lg com Copyright 2021 LG Electronics Inc All Rights Reserved ...

Page 2: ... Unpacking the Appliance 12 Levelling the Appliance 13 Connecting the Water Supply Hose 15 Installing the Drain Hose 17 OPERATION Operation Overview 18 Control Panel 19 Preparing the Wash Load 22 Adding Detergents and Softeners 22 Programme Table 25 Extra Options and Functions 29 SMART FUNCTIONS LG ThinQ Application 32 Smart Diagnosis 34 MAINTENANCE Cleaning After Every Wash 35 Cleaning the Applia...

Page 3: ...nical Safety This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety This symbol is displayed to indicate matters and operations that can cause risk Read the part with th...

Page 4: ...is 11 kg The recommended maximum capacity for each washing programme may differ To get good wash results please refer to Programme Table in OPERATION chapter for further details Installation This appliance should only be transported by two or more people holding the appliance securely Do not install the appliance in a damp and dusty place Do not install or store the appliance in any outdoor area o...

Page 5: ...e Do not attempt to separate any panels or disassemble the appliance Do not repair or replace any part of the appliance All repairs and servicing must be performed by qualified service personnel unless specifically recommended in this Owner s Manual Use only authorized factory parts Do not push down the door excessively when the appliance door is open Do not put animals such as pets into the appli...

Page 6: ...k or rupture should occur Check the condition of the fill hoses they should be replaced after 5 years If there is a gas leakage isobutane propane natural gas etc within the home do not touch the appliance or power plug and ventilate the area immediately If the drain hose or inlet hose is frozen during winter use it only after thawing Keep all washing detergents softener and bleach away from childr...

Page 7: ...irmly and pull straight out from the outlet socket Only qualified service personnel from LG Electronics service centre should disassemble repair or modify the appliance Contact an LG Electronics customer information centre if you move and install the appliance in a different location Disposal Before discarding an old appliance unplug it Cut off the cable directly behind the appliance to prevent mi...

Page 8: ... and specifications may change without notice to improve the quality of the appliance Front View a Control Panel b Detergent Dispenser Drawer c Drum d Door e Cover Cap f Drain Plug g Drain Pump Filter h Levelling Feet Rear View a Power Plug b Transit Bolts c Drain Hose ...

Page 9: ...9 INSTALLATION ENGLISH Specifications Dimension mm Model FV1411S4PN Power Supply 220 V 50 Hz Product Weight 70 kg W 600 D 565 D 1100 H 850 D 620 W D D D H ...

Page 10: ...ON Accessories 1 The included accessories vary depending on the model you purchased Cold Supply Hose Anti slip Sheets 1 Spanner Elbow Bracket for Securing Drain Hose Caps for Covering Transit Bolt Holes Tie Strap 1 ...

Page 11: ...or To ensure sufficient clearance for water inlet hoses drain hose and airflow allow minimum clearances of at least 20 mm at the sides and 100 mm behind the appliance Be sure to allow for wall door or floor moldings that may increase the required clearances WARNING This appliance must only be used for domestic household purposes and should not be used in mobile applications Wooden Floors Suspended...

Page 12: ...lug is easily accessible Power outlet must be within 1 meter of either side of the appliance WARNING Repairs to the appliance must only be carried out by qualified personnel Repairs carried out by inexperienced persons may cause injury or serious malfunctioning Contact your local authorised LG repairer The power plug must be plugged into an appropriate outlet socket that is installed and grounded ...

Page 13: ...ld not move up and down at all check both directions If the appliance rocks when pushing the top plate of the appliance diagonally adjust the feet again Check whether the appliance is perfectly level after installation NOTE Timber or suspended type flooring may contribute to excessive vibration and unbalance Reinforcement or bracing of the timber floor may need to be considered to stop or reduce e...

Page 14: ...appliance must be 100 horizontal and stand firmly in position on a hard flat floor It must not Seesaw across corners under the load Do not let the feet of the appliance get wet Failure to do so may cause vibration or noise Using Anti Slip Sheets This feature may vary depending on the model purchased If you install the appliance on a slippery surface it may move because of excessive vibration Incor...

Page 15: ...n device should be installed Periodically check the condition of the water supply hose and replace the water supply hose if necessary NOTE Do not overtighten the water supply hose or use mechanical devices to tighten onto the inlet valves No further backflow protection required for connection to the water inlet Checking the Rubber Seal Two rubber seals a are supplied with the water supply hose The...

Page 16: ...dapter ring plate d and loose the 4 fixing screws 2 Remove the guide plate e if the tap is too large to fit the adapter 3 Push the adapter onto the end of the tap so that the rubber seal is connected to be watertight Tighten the 4 fixing screws and the adapter ring plate 4 Pull the connector latch plate f down push the inlet hose onto the adapter and release the connector latch plate Make sure the...

Page 17: ...tap is square or too big remove the guide plate before inserting the tap into the adaptor Make sure that the hose should not be kinked or trapped Installing the Drain Hose Installing the Drain Hose with the Elbow Bracket The drain hose should not be placed higher than 100 cm above the floor Water in the appliance may not drain or may drain slowly Securing the drain hose correctly will protect the ...

Page 18: ... detergent to the detergent dispenser If desired add bleach or fabric softener to the appropriate areas of the dispenser 3 Turn on the appliance Press the Power button to turn on the appliance 4 Choose the desired cycle Press the cycle button repeatedly or turn the cycle selector knob until the desired cycle is selected Now select a wash temperature and spin speed Pay attention to the fabric care ...

Page 19: ...e the wash cycle If a temporary stop of the wash cycle is needed press this button d Extra Options and Functions To use the extra functions press and hold the corresponding button for 3 seconds The corresponding symbol lights up in the display This allows you to select an additional programmes and will light when selected Remote Start With the LG ThinQ app you can use a smartphone to control your ...

Page 20: ...or the remaining stages will remain steady Once a stage is complete the LED will turn off If a cycle is paused the active stage LED will stop blinking b AI DD AI DD M provides the appropriate drum rotation actions after load sensing is completed M is activated when the Cotton Mixed Fabric and Easy Care programmes are selected and operated c Estimated Time Remaining When a washing programme is sele...

Page 21: ...ol panel is locked except for the Power button f f lights up when the appliance is connected to Wi Fi network at home g w lights up when the remote control feature is activated h H lights up when the programme starts and the door is locked Description ...

Page 22: ... the type of fabric and the maximum allowance of mechanical stress Checking the Clothes before Loading To help distribute the load evenly during spinning combine large and small items in a load Do not wash single small items Add 1 2 similar items to the load to prevent an out of balance load Check all pockets to make sure that they are empty Items such as nails hair clips matches pens coins and ke...

Page 23: ... Powdered detergent is suitable for all types of fabric For better washing results of white and pale garments use powdered detergent with bleach Detergent is flushed from the dispenser at the beginning of the wash cycle NOTE Do not let the detergent harden Doing so may lead to blockages poor rinse performance or odour Full load According to manufacturer s recommendation Part load 1 2 of the normal...

Page 24: ...e softener should be diluted if the consistency is too thick so that it can flow easily Do not open the drawer when water is being supplied during the wash Solvents benzene etc must never be used Adding Detergent Tablets Detergent tablets can also be used when washing 1 Open the door and put detergent tablets into the drum before loading the clothes 2 Load the clothes into the drum and close the d...

Page 25: ...cate sports wear dark clothes wool duvet curtains Easy Care 40 Cold to 60 Max Load 4 kg Description Washes clothes that do not need ironing after washing Use for Polyamide acrylic polyester Silent Wash 40 Cold to 60 Max Load 5 kg Description Washes clothes with less noise and vibration than other washing programmes Use for lightly soiled white cotton underwear Allergy Care 60 Max Load 4 kg Descrip...

Page 26: ...hable delicate clothes such as washable wool lingerie dresses etc Use detergent for machine washable woolens Sportswear 40 Cold to 40 Max Load 3 kg Description Washes special garments like sports and outdoor wear Use for water repellent fabric laminate used on clothing Quick 30 20 Cold to 40 Max Load 2 kg Description Washes small loads of lightly soiled clothes for approximately 30 minutes Duvet C...

Page 27: ...tes Hand Wool Sportswear Quick 30 Duvet Programme Spin Speed Default Available Cotton 1400 rpm All Cotton 1400 rpm All Mixed Fabric 1000 rpm All Easy Care 1400 rpm All Silent Wash 800 rpm Up to 1000 rpm Allergy Care 1400 rpm All Baby Steam Care 1000 rpm Up to 1000 rpm Delicates 800 rpm Up to 800 rpm Hand Wool 800 rpm Up to 800 rpm Sportswear 800 rpm Up to 800 rpm ...

Page 28: ...NOTE Actual maximum spin speed may vary depending on the load conditions The values above are rounded to the nearest hundred Quick 30 800 rpm All Duvet 1000 rpm Up to 1000 rpm Programme Spin Speed Default Available ...

Page 29: ...utton for adding rinse once Intensive This function is used to wash normal and heavily soiled clothes Press the Intensive button Follow the next steps to customize a washing programme 1 Prepare the clothes and load the drum 2 Press the Power button 3 Add detergent 4 Select a washing programme 5 Customize the washing programme Temp Spin Rinse and Intensive as necessary 6 Press the Start Pause butto...

Page 30: ...me is the time to the end of the programme not the start The actual running time may vary due to water temperature clothes and other factors To cancel the function the Power button should be pressed Avoid using liquid detergent for this function Settings Child Lock Use this option to disable the controls This function can prevent children from changing cycles or operating the appliance NOTE Once t...

Page 31: ...31 OPERATION ENGLISH Press and hold the Rinse and Pre Wash buttons simultaneously for 3 seconds to deactivate activate this function ...

Page 32: ...energy consumption of the recently used cycles and monthly average Smart Diagnosis This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use Settings Allows you to set various options on the appliance and in the application Push Alert When the cycle is complete or the appliance has problems you have the option of receiving push notif...

Page 33: ...ID should be a combination of English letters and numbers Do not use special characters Smartphone user interface UI may vary depending on the mobile operating system OS and the manufacturer If the security protocol of the router is set to WEP you may fail to set up the network Please change it to other security protocols WPA2 is recommended and register the product again Installing the LG ThinQ A...

Page 34: ...The feature may be subject to change without prior notice and may have a different form depending on where you are located Using LG ThinQ to Diagnose Issues If you experience a problem with your Wi Fi equipped appliance it can transmit troubleshooting data to a smartphone using the LG ThinQ application Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu Follow the in...

Page 35: ...al to remove any moisture Leave the door slightly open to dry the drum Wipe the appliance with a dry cloth to remove any moisture WARNING Leave the door open to dry inside of the appliance only if the children are supervised at home Cleaning the Exterior Proper care of your appliance can extend the service life Exterior Immediately wipe off any spills Wipe with a damp cloth and then again with a d...

Page 36: ...ct the Tub Clean 5 Press the Start Pause button to start 6 Leave the door open to dry the inside of the appliance completely When the inside of the appliance is not dried completely it may cause a bad smell or mildew WARNING Leave the door open to dry inside of the appliance only if the children are supervised at home Cleaning the Water Inlet Filter The water inlet filter collects lime or any sedi...

Page 37: ...insert the plug back into the drain tube and place the tube into its holder 5 Close the cover cap CAUTION Be careful when draining as the water may be hot Run the drum cleaning programme once a month or more often as needed to remove excess detergent and other debris Cleaning the Dispenser Drawer Detergent and fabric softener can build up in the dispenser drawer Liquid detergents can remain under ...

Page 38: ...38 MAINTENANCE 4 Wipe any moisture with a dry towel or cloth after cleaning 5 Reassemble the components of the drawer to the proper compartments and insert the detergent dispenser drawer ...

Page 39: ...open Water does not enter the appliance or it enters slowly Open fully tap Water supply hose s are kinked Straighten hose or reinstall the water inlet hose The filter of the supply hose s are clogged Check and clean the inlet valve filter after turning off the taps and removing the hose connections to the washing machine UE UNBALANCE ERROR The appliance has a system which detects and corrects the ...

Page 40: ...r tap Unplug the power plug Call for service PE PRESSURE SENSOR ERROR Water level sensor malfunctions Close the water tap Unplug the power plug Call for service vs VIBRATION SENSOR ERROR Vibration sensor malfunctions Call for service FF FROZEN FAILURE Is supply drain hose or drain pump frozen Supply warm water into the drum in order to unfreeze the drain hose and the drain pump Cover the supply ho...

Page 41: ...ter the door unlocks Not all levelling feet are resting firmly and evenly on the floor See the Levelling the Appliance instruction to adjust the levelling of the appliance Floor not rigid enough Check if the floor is sold and does not flex See the Installation Place Requirements to select the proper location Symptoms Possible Cause Solution Water is leaking House drain pipes are clogged Unclog was...

Page 42: ...mme and press the Start Pause button Start Pause was not pressed after a programme was set Press the Power button then reselect the desired programme and press the Start Pause button The appliance is turned off if the Start Pause button is not pressed within a certain time Extremely low water pressure Check another tap in the house to make sure that household water pressure is adequate Appliance i...

Page 43: ... the detergent manufacturer Drain Pump Filter may be blocked Clean the Drain filter Cycle time is longer than usual The load is too small Add more items to allow the appliance to balance the loads Heavy articles are mixed with lighter items Always try to wash articles with similar weight in order to allow the appliance to evenly distribute the weight of the load for spinning The load is out of bal...

Page 44: ...lete Appliance is overloaded The appliance can be fully loaded but the drum should not be tightly packed with items The door of the appliance should be closed easily Hot and cold water supply hoses are reversed Hot water rinse can set wrinkles in garments Check the supply hose connections Spin speed may be too high Set the spin speed to suit the garment type Symptoms Possible Cause Solution Musty ...

Page 45: ...rk name SSID is set incorrectly The wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wireless router to 2 4 GHz and connect the appliance to the wireless router To check the router frequency check with your internet service provider or the router m...

Page 46: ...Memo ...

Page 47: ...Memo ...

Page 48: ...1541 10 2021 ...

Search results

Summary of Contents for FV1411S4PN

Reviews:

Related manuals for FV1411S4PN

Brands by name

Popular brands

LG FV1411S4PN, Owner'S Manual

Search results

Summary of Contents for FV1411S4PN

Reviews:

Related manuals for FV1411S4PN

Brands by name

Popular brands