LG FV1410H3W Owner'S Manual Download Page 51

Page: 51 / 52

TROUBLESHOOTING

ENGLISH

Your home appliance

and smartphone are

not connected to the

Wi-Fi network.

The router frequency is not 2.4 GHz.

• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4

GHz and connect the appliance to the wireless router. To check the router

frequency, check with your internet service provider or the router

manufacturer.

The distance between the appliance and the router is too far.

• If the distance between the appliance and the router is too far, the signal

may be weak and the connection may not be configured correctly. Move

the location of the router so that it is closer to the appliance.

Symptoms

Possible Cause & Solution

global_main.book.book Page 51 Wednesday, January 26, 2022 10:19 AM

Summary of Contents for FV1410H3W

Page 1: ...lation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH FV1410H3W MFL71781364 Rev 00_012622 www lg com Copyright 2022 LG Electronics Inc All Rights Reserved global_main book book Page 1 Wednesday January 26 2022 10 19 AM ...

Page 2: ...nce 13 Levelling the Appliance 14 Connecting the Water Supply Hose 16 Installing the Drain Hose 18 OPERATION Operation Overview 19 Control Panel 20 Preparing the Wash Load 23 Adding Detergents and Softeners 23 Programme Table 26 Drying Programme 30 Extra Options and Functions 33 SMART FUNCTIONS LG ThinQ Application 36 Smart Diagnosis 38 MAINTENANCE Cleaning After Every Wash 40 Cleaning the Applian...

Page 3: ...ot intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety This symbol is displayed to indicate matters and operations that can cause risk Read the part with this symbol carefully and follow t...

Page 4: ... get good wash results please refer to Programme Table in OPERATION chapter for further details Technical Safety for Using the Dryer Do not dry unwashed items in the appliance Items that have been soiled with substances such as cooking oil vegetable oil acetone alcohol petroleum kerosene spot removers turpentine waxes and wax removers should be washed in hot water with an extra amount of detergent...

Page 5: ...ppliance If it does not fit the power outlet have a proper outlet installed by a qualified electrician This appliance is equipped with a power cord having an equipment earthing grounding conductor earthing pin and a grounding power plug The power plug must be plugged into an appropriate outlet socket that is installed and earthed grounded in accordance with all local codes and ordinances Improper ...

Page 6: ...washed in soaked in or spotted with combustible or explosive substances such as waxes wax removers oil paint gasoline degreasers drycleaning solvents kerosene petrol spot removers turpentine vegetable oil cooking oil acetone alcohol etc Improper use can cause fire or explosion Do not use or store flammable or combustible substances ether benzene alcohol chemical LPG combustible spray gasoline thin...

Page 7: ...ure is low condensation may occur and thus wet the floor Wipe off dirt or dust on the contacts of the power plug Maintenance Disconnect the appliance from the power supply before cleaning the appliance Setting the controls to the OFF or stand by position does not disconnect this appliance from the power supply Securely plug the power plug in the outlet socket after completely removing any moisture...

Page 8: ...spose of all packaging materials such as plastic bags and styrofoam away from children The packaging materials can cause suffocation Cut off the power cord and remove the door before disposing of this appliance to avoid the danger of children or small animals getting trapped inside global_main book book Page 8 Wednesday January 26 2022 10 19 AM ...

Page 9: ...ge without notice to improve the quality of the appliance Front View a Control Panel b Detergent Dispenser Drawer c Drum d Door e Cover Cap f Drain Plug g Drain Pump Filter h Levelling Feet Rear View a Power Plug b Transit Bolts c Drain Hose global_main book book Page 9 Wednesday January 26 2022 10 19 AM ...

Page 10: ...ALLATION Specifications Dimension mm Model FV1410H3W Power Supply 220 240 V 50 Hz Product Weight 73 kg W 600 D 565 D 1100 H 850 D 620 W D D D H global_main book book Page 10 Wednesday January 26 2022 10 19 AM ...

Page 11: ...d accessories vary depending on the model you purchased Cold Supply Hose Anti slip Sheets 1 Spanner Elbow Bracket for Securing Drain Hose Caps for Covering Transit Bolt Holes Tie Strap 1 global_main book book Page 11 Wednesday January 26 2022 10 19 AM ...

Page 12: ... water inlet hoses drain hose and airflow allow minimum clearances of at least 20 mm at the sides and 100 mm behind the appliance Be sure to allow for wall door or floor moldings that may increase the required clearances WARNING This appliance must only be used for domestic household purposes and should not be used in mobile applications Wooden Floors Suspended Floors When installing the appliance...

Page 13: ...r outlet must be within 1 meter of either side of the appliance WARNING Repairs to the appliance must only be carried out by qualified personnel Repairs carried out by inexperienced persons may cause injury or serious malfunctioning Contact your local authorised LG repairer The power plug must be plugged into an appropriate outlet socket that is installed and grounded earthed in accordance with al...

Page 14: ...both directions If the appliance rocks when pushing the top plate of the appliance diagonally adjust the feet again Check whether the appliance is perfectly level after installation NOTE Timber or suspended type flooring may contribute to excessive vibration and unbalance Reinforcement or bracing of the timber floor may need to be considered to stop or reduce excessive noise and vibration Never tr...

Page 15: ...ntal and stand firmly in position on a hard flat floor It must not Seesaw across corners under the load Do not let the feet of the appliance get wet Failure to do so may cause vibration or noise Using Anti Slip Sheets This feature may vary depending on the model purchased If you install the appliance on a slippery surface it may move because of excessive vibration Incorrect levelling may cause mal...

Page 16: ...cally check the condition of the water supply hose and replace the water supply hose if necessary NOTE Do not overtighten the water supply hose or use mechanical devices to tighten onto the inlet valves No further backflow protection required for connection to the water inlet Checking the Rubber Seal Two rubber seals a are supplied with the water supply hose They are used to prevent water leaks Co...

Page 17: ...e the 4 fixing screws 2 Remove the guide plate eif the tap is too large to fit the adapter 3 Push the adapter onto the end of the tap so that the rubber seal is connected to be watertight Tighten the 4 fixing screws and the adapter ring plate 4 Pull the connector latch plate f down push the inlet hose onto the adapter and release the connector latch plate Make sure the adapter locks into place NOT...

Page 18: ...uide plate before inserting the tap into the adaptor Make sure that the hose should not be kinked or trapped Installing the Drain Hose Installing the Drain Hose with the Elbow Bracket The drain hose should not be placed higher than 100 cm above the floor Water in the appliance may not drain or may drain slowly Securing the drain hose correctly will protect the floor from damage due to water leakag...

Page 19: ...ispenser If desired add bleach or fabric softener to the appropriate areas of the dispenser 3 Turn on the appliance Press the Power button to turn on the appliance 4 Choose the desired cycle Press the cycle button repeatedly or turn the cycle selector knob until the desired cycle is selected Now select a wash temperature and spin speed Pay attention to the fabric care label of your clothes Pressin...

Page 20: ...se the wash programme If a temporary stop of the wash programme is needed press this button d Extra Options and Functions To use the extra functions press and hold the corresponding button for 3 seconds The corresponding symbol lights up in the display This allows you to select an additional programmes and will light when selected Remote Start With the LG ThinQ app you can use a smartphone to cont...

Page 21: ...s will remain steady Once a stage is complete the LED will turn off If a cycle is paused the active stage LED will stop blinking b AI DD AI DD M provides the appropriate drum rotation actions after load sensing is completed M is activated when the Cotton Mixed Fabric and Easy Care programmes are selected and operated c Estimated Time Remaining When a washing programme is selected the default time ...

Page 22: ... f I lights up when the Pre Wash option is activated g f lights up when the appliance is connected to Wi Fi network at home h H lights up when the programme starts and the door is locked Description global_main book book Page 22 Wednesday January 26 2022 10 19 AM ...

Page 23: ...aximum allowance of mechanical stress Checking the Clothes before Loading To help distribute the load evenly during spinning combine large and small items in a load Do not wash single small items Add 1 2 similar items to the load to prevent an out of balance load Check all pockets to make sure that they are empty Items such as nails hair clips matches pens coins and keys can damage both your appli...

Page 24: ...all types of fabric For better washing results of white and pale garments use powdered detergent with bleach Detergent is flushed from the dispenser at the beginning of the wash cycle NOTE Do not let the detergent harden Doing so may lead to blockages poor rinse performance or odour Full load According to manufacturer s recommendation Part load 1 2 of the normal amount Minimum load 1 3 of full loa...

Page 25: ... if the consistency is too thick so that it can flow easily Do not open the drawer when water is being supplied during the wash Solvents benzene etc must never be used Adding Detergent Tablets Detergent tablets can also be used when washing 1 Open the door and put detergent tablets into the drum before loading the clothes 2 Load the clothes into the drum and close the door NOTE Do not put tablets ...

Page 26: ...imultaneously Use for various kind of fabrics except special garments silk delicate sports wear dark clothes wool duvet curtains Easy Care 40 Cold to 60 Max Load 4 kg Description Washes clothes that do not need ironing after washing Use for Polyamide acrylic polyester Allergy Care 60 Max Load 4 kg Description Helps minimise substances that cause an allergic reaction Use for cotton underwear pillow...

Page 27: ...g Description Washes hand washable and machine washable delicate clothes such as washable wool lingerie dresses etc Use detergent for machine washable woolens Speed 14 20 20 to 40 Max Load 2 kg Description Washes small loads of lightly soiled clothes for approximately 14 minutes Dry Only Rating Dry Description Uses the automatic programmes to dry most loads For most drying make sure all laundry ar...

Page 28: ...am Refresh programme Selectable Maximum Spin Speed Programme Steam TurboWash Dry EcoHybrid Pre Wash Cotton Cotton TurboWash 39 1 Mixed Fabric Easy Care Allergy Care 1 Steam Refresh 1 Delicates Hand Wool Speed 14 1 Dry Only 1 Wash Dry 1 Programme Spin Speed Default Available Cotton 1400 rpm All Cotton 1400 rpm All TurboWash 39 1200 rpm 400 to 1400 rpm Mixed Fabric 1000 rpm All global_main book book...

Page 29: ...e nearest hundred Easy Care 1400 rpm All Allergy Care 1400 rpm All Steam Refresh Delicates 800 rpm Up to 800 rpm Hand Wool 800 rpm Up to 800 rpm Speed 14 400 rpm All Dry Only 1000 to 1400 rpm Wash Dry 1400 rpm 1000 to 1400 rpm Programme Spin Speed Default Available global_main book book Page 29 Wednesday January 26 2022 10 19 AM ...

Page 30: ...er drying Permanent Press and Synthetics Do not overload your appliance Take out permanent press articles as soon as the appliance stops to reduce wrinkles Baby Clothes and Night Gowns Always check the manufacturer s instructions Blankets and Duvets Check fabric care labels on blankets and duvets before using the drying programme Some blankets and duvets may shrink by the heated air Rubber and Pla...

Page 31: ...ying Using a Wash and Dry Function 1 Prepare the clothes and load the drum For consistently dry loads all articles in the load should be similar in material and thickness Do not overload the drum Items must have room to tumble freely 2 Press the Power button 3 Select a wash programme 4 Add detergent 5 Press the Dry button repeatedly to toggle through the selections Normal For general drying Time 3...

Page 32: ...ry without the water consumption used for condensing 1 Prepare the clothes and load the drum For consistently dry loads all articles in the load should be similar in material and thickness Do not overload the drum There should be enough room for clothes to tumble freely 2 Press the Power button 3 Select a dry programme 4 Press and hold the Dry button for 3 seconds 5 Press the Start Pause button gl...

Page 33: ...econds to add rinse once Follow the next steps to customize a washing programme 1 Prepare the clothes and load the drum 2 Press the Power button 3 Add detergent 4 Select a washing programme 5 Customize the washing programme Temp Spin and Rinse as necessary 6 Press the Start Pause button Only Using a Spin Function 1 Prepare the clothes and load the drum 2 Press the Power button Do not select a wash...

Page 34: ...d when the water level or temperature inside of the drum is high It is not possible to add clothes at this time Delay End You can set this function so that the appliance starts automatically and finishes after a specified time interval 1 Press the Power button 2 Select a washing programme 3 Press the Delay End button as necessary 4 Press the Start Pause button NOTE Except for LED of the Delay End ...

Page 35: ...ld the Delay End and Add Item buttons at the same time for 3 seconds to activate this function A beeper will sound and CL will appear on the display Unlocking the Control Panel 1 Turn on the power 2 Press and hold the Delay End and Add Item buttons at the same time for 3 seconds to deactivate this function Beep On Off This appliance plays a melody when it starts and stops Press and hold the TurboW...

Page 36: ...ly used cycles and monthly average Smart Diagnosis This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use Settings Allows you to set various options on the appliance and in the application Push Alert When the cycle is complete or the appliance has problems you have the option of receiving push notifications on a smartphone The not...

Page 37: ...lish letters and numbers Do not use special characters Smartphone user interface UI may vary depending on the mobile operating system OS and the manufacturer If the security protocol of the router is set to WEP you may fail to set up the network Please change it to other security protocols WPA2 is recommended and register the product again Installing the LG ThinQ Application Search for the LG Thin...

Page 38: ...oblems with your appliance NOTE For reasons not attributable to LGE s negligence the service may not operate due to external factors such as but not limited to Wi Fi unavailability Wi Fi disconnection local app store policy or app unavailability The feature may be subject to change without prior notice and may have a different form depending on where you are located Using LG ThinQ to Diagnose Issu...

Page 39: ... button until the data transfer is complete Keep the smartphone in place until the data transfer has finished Time remaining for data transfer is displayed 4 After the data transfer is complete the diagnosis will be displayed in the application NOTE For best results do not move the smartphone while the tones are being transmitted Max 10 mm global_main book book Page 39 Wednesday January 26 2022 10...

Page 40: ...remove any moisture WARNING Leave the door open to dry inside of the appliance only if the children are supervised at home Cleaning the Exterior Proper care of your appliance can extend the service life Exterior Immediately wipe off any spills Wipe with a damp cloth and then again with a dry cloth ensuring there is no moisture in cabinet joints or crevices Do not press on the surface or the displa...

Page 41: ... Inlet Filter The water inlet filter collects lime or any sediment that may be in water that is supplied to the appliance Clean the inlet filter every six months or so or more often if the water is very hard or contains traces of limescale Turn off the water supply taps to the appliance if the appliance is to be left for a certain period of time e g holiday especially if there is no floor drain gu...

Page 42: ...up in the dispenser drawer Liquid detergents can remain under the dispenser drawer and not dispense completely Remove the drawer and inserts and check for build up of cleaning products once or twice a month 1 Remove the detergent dispenser drawer by pulling the drawer straight out until the drawer stops Then gently pull the drawer outward while pressing hard the disengage button 2 Remove the build...

Page 43: ...pliance or it enters slowly Open fully tap Water supply hose s are kinked Straighten hose or reinstall the water inlet hose The filter of the supply hose s are clogged Check and clean the inlet valve filter after turning off the taps and removing the hose connections to the washing machine UE UNBALANCE ERROR The appliance has a system which detects and corrects the unbalance of the appliance The c...

Page 44: ...due to a possible faulty water valve Close the water tap Unplug the power plug Call for service PE PRESSURE SENSOR ERROR Water level sensor malfunctions Close the water tap Unplug the power plug Call for service vs VIBRATION SENSOR ERROR Vibration sensor malfunctions Call for service FF FROZEN FAILURE Is supply drain hose or drain pump frozen Supply warm water into the drum in order to unfreeze th...

Page 45: ...e package materials The clothes may be unevenly distributed in the drum Pause the programme and redistribute the clothes after the door unlocks Not all levelling feet are resting firmly and evenly on the floor See the Levelling the Appliance instruction to adjust the levelling of the appliance Floor not rigid enough Check if the floor is sold and does not flex See the Installation Place Requiremen...

Page 46: ...tton Start Pause was not pressed after a programme was set Press the Power button then reselect the desired programme and press the Start Pause button The appliance is turned off if the Start Pause button is not pressed within a certain time Extremely low water pressure Check another tap in the house to make sure that household water pressure is adequate Appliance is heating the water or making st...

Page 47: ... Pump Filter may be blocked Clean the Drain filter Cycle time is longer than usual The load is too small Add more items to allow the appliance to balance the loads Heavy articles are mixed with lighter items Always try to wash articles with similar weight in order to allow the appliance to evenly distribute the weight of the load for spinning The load is out of balance Manually redistribute the lo...

Page 48: ...Dispenser compartment is overfilled It makes bleach or softer dispensed rapidly Always measure bleach or softener to prevent overfilling Close the detergent dispenser slowly Symptoms Possible Cause Solution global_main book book Page 48 Wednesday January 26 2022 10 19 AM ...

Page 49: ...iance should be closed easily Hot and cold water supply hoses are reversed Hot water rinse can set wrinkles in garments Check the supply hose connections Spin speed may be too high Set the spin speed to suit the garment type Symptoms Possible Cause Solution Musty or mildewy odour in appliance Inside of drum is not cleaned properly Run the Tub Clean function regularly Odours can occur if the drain ...

Page 50: ... a time dry programme The spin speed is too low Select the highest spin speed allowed for the wash programme A warm air comes out from the rear side of the appliance This appliance makes a warm air to dry the clothes This warm air dries the clothes and comes out from the rear side of the appliance Symptoms Possible Cause Solution Your home appliance and smartphone are not connected to the Wi Fi ne...

Page 51: ... To check the router frequency check with your internet service provider or the router manufacturer The distance between the appliance and the router is too far If the distance between the appliance and the router is too far the signal may be weak and the connection may not be configured correctly Move the location of the router so that it is closer to the appliance Symptoms Possible Cause Solutio...

Page 52: ...global_main book book Page 52 Wednesday January 26 2022 10 19 AM ...

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