LG FH0C9CDHK72, Owner'S Manual

Page: 38 / 100

38
TROUBLESHOOTING
• Your washing machine is equipped with an automatic error-monitoring system to detect and diagnose problems at
an early stage. If your washing machine does not function properly or does not function at all, check the following
before you call for service:
Diagnosing Problems
Symptoms Reason Solution
Rattling and
clanking noise Foreign objects such as coins or
safety pins may be in drum or pump.
• Stop washing machine, check drum and
drain filter.
• If noise continues after washing machine
is restarted, call your authorised service
centre.
Thumping sound
Heavy wash loads may produce a
thumping sound. This is usually
normal. • If sound continues, washing machine
is probably out of balance. Stop and
redistribute wash load.
Vibrating noise
Have all the transit bolts and tub
support been removed?
• If not removed during installation, refer to
Installation guide for removing transit bolts.
Are all the feet resting firmly on the
ground?
• Make sure the washing machine is level and
tighten the lock nuts up towards the base of
the appliance.
Water leaks
Inlet hoses or drain hose are loose at
tap or washing machine.
•
Check and tighten hose connections.
House drain pipes are clogged.
• Unclog drain pipe. Contact plumber if
necessary.
Oversudsing
• Too much detergent or unsuitable detergent
may cause excessive foaming which may
result in water leaks.
Water does not
enter washing
machine or it
enters slowly
Water supply is not adequate in that
location.
• Check another tap in the house.
Water supply tap is not completely
open.
• Fully open tap.
Water inlet hose(s) are kinked.
•
Straighten hose.
The filter of the inlet hose(s) clogged. • Check the filter of the inlet hose.
Water in the
washing
machine does
not drain or
drains slowly Drain hose is kinked or clogged.
• Clean and straighten the drain hose.
The drain filter is clogged. • Clean the drain filter.