42
EN
Symptoms
Reason
Solution
Water in the
washing machine
does not drain or
drains slowly
Drain hose is kinked or clogged.
•
Clean and straighten the drain hose.
The drain filter is clogged.
•
Clean the drain filter.
Washing
machine does
not start
Electrical power cord may not be
plugged in or connection may be
loose.
•
Make sure plug fits tightly in wall
outlet.
House fuse blown, circuit breaker
tripped,or a power outage has
occurred.
•
Reset circuit breaker or replace fuse.
Do not increase fuse capacity. If
problem is a circuit overload, have it
corrected by a qualified electrician.
Water supply tap is not turned on.
•
Turn on water supply tap.
Washing
machine will not
spin
Check that the door is firmly shut.
•
Close the door and press the
Start/
Pause
button. After pressing the
Start/Pause
button, it may take a
few moments before the washing
machine begins to spin. The door
must be locked before spin can be
achieved. Add 1 or 2 similar items
to help balance the load. Rearrange
load to allow proper spinning.
Door does not
open
Once washing machine has started,
the door cannot be opened for
safety reasons.
•
Check if the ‘Door Lock’ icon is
illuminated. You can safely open the
door after the ‘Door Lock’ icon turns
off.
Wash cycle time
delayed
If an imbalance is detected or if the
suds removing programme is on,
the wash time will increase.
•
This is normal. The time remaining
shown in the display is only an
estimate. Actual time may vary.
Fabric softener
overflow
Too much softener may cause an
overflow.
•
Follow softener guidelines to ensure
appropriate amount is used. Do not
exceed the maximum fill line.
Softeners
dispensed too
early
Too much softener may cause an
premature dispensing.
•
Follow the guidelines provided by the
detergent manufacturer.
•
Close the dispenser drawer slowly.
Do not open the drawer during the
wash cycle.
The buttons may
not function
properly.
The button cannot be recognized
when the door is open.
•
Press again after closing the door.
