17
ENG
ENGLISH
TROUBLESHOOTING
The image on the screen is cut off/truncated.
Is the image not shown in full on the
screen? Or is a part of the image
truncated?
y
Access the
MENU
and make sure that the
ORIGINAL RATIO
option is
set to
WIDE
.
y
This option can be disabled for some resolutions. In this situation,
check the video card's aspect ratio.
Display image is incorrect
The screen color is mono or
abnormal.
y
Check if the signal cable is properly connected and use a screwdriver
to fasten if necessary.
y
Make sure the video card is properly inserted in the slot.
y
Set the color setting higher than 24 bits (true color) at
Control Panel
►
Settings
.
The screen blinks.
y
Check if the screen is set to interlace mode and if yes, change it to the
recommend resolution.
Do you see an "Unrecognized monitor, Plug&Play (VESA DDC) monitor found" message?
Have you installed the display
driver?
y
Be sure to install the display driver from the display driver CD (or
diskette) that comes with your display. Or, you can also download the
driver from our web site: http://www.lg.com.
y
Make sure to check if the video card supports Plug&Play function.
The Audio function is not working
Picture OK & No sound.
y
Check whether volume is "0".
y
Check sound muted.
y
HDMI cable installed properly.
y
Head phone cable installed properly.
y
Check sound format. Not support to compressed sound format.
y
y
Check
Control Panel ► Sound ► Settings
and make sure the audio format is correct or not.
y
y
The setting method can differ by computer, O/S (Operating System), and audio may not be supported
by computer. In this case, please ask to the computer or the video card manufacturer.
CAUTION
y
y
The setting method can differ by computer, O/S (Operating System).
y
y
In this case, please ask to the computer or the video card manufacturer.
CAUTION
