LG DHV09SWB Owner'S Manual Download Page 44

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TROUBLESHOOTING

Odours

Symptoms

Possible Cause & Solution

The appliance has an

odour.

Are you using the appliance for the first time?

• The smell is caused by rubber material that is attached to the appliance

inside. This kind of smell is a rubber's own smell and disappears

automatically after using the appliance several times.

Do you smell an odour during use?

• When washing the clothes, use the detergent in accordance with the

manufacturers recommendations. If you use the detergent excessively not

according to the recommendations, undissolved detergent may

accumulate on the clothes and cause an odour.

• You can smell odours from the clothes if the clothes were left in the

appliance after drying or in the washing machine after washing. Unload

the clothes promptly at the end of the drying or washing cycle.

• Ensure you can smell same odour in the washing machine. If so, clean the

tub of the washing machine referring to the washing machine user

manual.

• Always take care of both lint filters clean. If any residues were left in the lint

filter after drying, it may cause odours. And also dry the lint filter

completely after cleaning.

• Deodorization and cleaning the condenser should be done periodically by

referring to the

MAINTENANCE

section.

Summary of Contents for DHV09SWB

Page 1: ...y This will simplify installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH DHV09SWB MFL71736627 Rev 02_051421 www lg com Copyright 2021 LG Electronics Inc All Rights Reserved ...

Page 2: ...ications 10 Installation Place Requirements 11 Leveling the Appliance 12 Stacking Instructions 14 OPERATION Operation Overview 17 Preparing the Clothes 18 Control Panel 20 Programme Table 22 Option Programmes and Extra Functions 26 SMART FUNCTIONS LG ThinQ Application 29 Smart Diagnosis 31 MAINTENANCE Cleaning after Every Dry 33 Cleaning the Appliance Periodically 35 Care in Cold Climates 38 TROUB...

Page 3: ...cal Safety This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety This symbol is displayed to indicate matters and operations that can cause risks Read the part with thi...

Page 4: ...liance Do not drink the condensed water Failure to do so may result in food borne illnesses If the supply cord is damaged it must be replaced by the manufacturer or its service agents or similarly qualified person in order to avoid a hazard The lint filter must be cleaned frequently Lint must not to be allowed to accumulate around the appliance Do not spray dry cleaning detergent directly onto the...

Page 5: ...appliance if it is damaged malfunctioning partially disassembled or has missing or broken parts including a damaged cord or plug This appliance should only be transported by two or more people holding the appliance securely Do not install the appliance in a damp and dusty place Do not install or store the appliance in any outdoor area or any area that is subject to weathering conditions such as di...

Page 6: ...ian or service personnel if you are in doubt as to whether the appliance is properly grounded Do not modify the power plug provided with the appliance If it does not fit the outlet have a proper outlet installed by a qualified electrician Operation Do not attempt to separate any panels or disassemble the appliance Do not apply any sharp objects to the control panel in order to operate the applianc...

Page 7: ...ose is frozen during winter use it only after thawing Keep all washing detergents softener and bleach away from children Do not touch the power plug or the appliance controls with wet hands Do not bend the power cable excessively or place a heavy object on it Maintenance Securely plug the power plug in the socket outlet after completely removing any moisture and dust Disconnect the appliance from ...

Page 8: ...duct is not meant for re sale to any unauthorized agencies scrap dealer kabariwalah c The product is not meant for mixing into household waste stream d Do not keep any replaced spare part s from the product in exposed area Any disposal through unauthorized agencies person will attract action under Environment Protection Act 1986 This product is complied with the requirement of Hazardous Substances...

Page 9: ...SH 315 9999 1800 180 9999 for details All collection centre and pick up facilities are done by third parties with LG Electronics India Pvt Ltd Merely as a facilitator For more detailed information please visit http www lge com in ...

Page 10: ...pliance Front View Available Accessories Please contact LG Electronics Customer Information Centre or visit the LG Website at http www lg com for purchase a Condensing Drain Hose and Hose Holder b Dry Rack c Stacking Kit NOTE The included accessories vary depending on the model you purchased a Water Container b Control Panel c Door d Drain Tube ...

Page 11: ...is 1 degree Never try to correct any unevenness in the floor with pieces of wood cardboard or similar materials under the appliance Install the appliance in a location where service engineers are easily accessible in the event of a breakdown Do not install the appliance next to high temperature appliances such as refrigerator oven or stove and etc It can cause poor drying performance and delay pro...

Page 12: ...ily accessible Outlet socket must be within 1 5 meters of either side of the location of the appliance NOTE Always unplug the appliance after use Leveling the Appliance Checking Leveling Leveling the appliance prevents unnecessary noise and vibration Check whether the appliance is perfectly level after installation If the appliance rocks when pushing the top plate of the appliance diagonally adjus...

Page 13: ...g the screws put the door down carefully from the cabinet b with the front side facing down to the floor WARNING Remove the lower screw first The door may fall on to the floor due to its weight and the door can be damaged 2 Remove 8 screws on the hinge assembly c from the door There are 6 screws on the front and 2 screws on the side 3 Remove the 3 screws from the door latch assembly d which is fix...

Page 14: ...g machine and will ensure it is firmly fixed For these reasons expert fitting is essential NOTE Some models are not sold with all of the available accessories you may need to purchase the LG stacking kit first if it was not provided with your model Please contact LG Electronics Customer Information Centre or visit the LG Website at http www lg com for purchase Stacking on the LG SIGNATURE washing ...

Page 15: ...on upper part 1 The depth of the washing machine 1 Place the appliance on the top of an LG front load washing machine 2 Remove the 2 screws from the bottom of the rear cover on each side 3 Align the LG stacking kit holes and the rear cover holes in a line In case of that the depth of the washing machine is 550 mm or more and 599 mm or less In case of that the depth of the washing machine is 600 mm...

Page 16: ...piece of the mains drain hose simply change the water path and re route to the drainage facility as below 1 Separate the anti backflow lid a and the water container hose b from the connecting elbow or T piece 2 Attach the anti backflow lid a to the head of the connecting elbow or T piece and then connect the optional drain hose c to the opposite side of the connecting elbow or T piece CAUTION If t...

Page 17: ...the clothes into the drum after sorting and close the door Push the clothes deep into the drum so that the clothes keeps away from the door seal When the clothes get stuck between the door and seal they may get damaged while drying The clothes should be sorted by fabric types and dryness level All strings and attached belts of clothes should be well tied and fixed before being put into the drum 3 ...

Page 18: ...nergy usage Checking the clothes before loading CAUTION Check that the clothes are not stuck between appliance and door otherwise the clothes may get damaged while drying Observe the maximum load capacity on the programme table for the relevant drying programme to get optimum drying results Overloading gives a poor drying result and causes unnecessary creasing Do not load soaking wet clothes into ...

Page 19: ...ric care labels Rubber and Plastics Do not dry any items made from or containing rubber or plastics such as Aprons Bibs and Chair Covers Curtains and Table Clothes Bathmats Fiberglass Do not dry fiberglass items in the appliance Glass particles left in the appliance may be subsequently picked up by your clothes in later cycles Checking the Fabric Care Label The symbols on the fabric care label tel...

Page 20: ...for safety reasons d Extra Options and Functions Additional Programme Buttons Use these buttons to select the desired options for the selected programme Not all options are available in each programme Remote Start With the LG ThinQ app you can use a smartphone to control your appliance remotely In order to use the Remote Start function refer to SMART FUNCTIONS Wi Fi Press and hold Delay End button...

Page 21: ...pliance diagnose problems c q lights up when the Beeper function is turned off d K lights up when the lint filter should be cleaned or is inserted Cleaning notice When you press the Power button the icon will become displayed Missing notice When the lint filter is not inserted the icon will become displayed and the appliance will not operate e E lights up when the water collection tank needs to be...

Page 22: ...x Load Capacity 3 5 kg Description Dries clothes that do not need ironing after drying Use for polyamide acrylic polyester Dry Level Default Cupboard Available All Programme Duvet Max Load Capacity 2 5 kg Description Use this programme for drying blankets or bulky items such as pillows blankets comforters sheets or pet bedding Dry Level Not adjustable Programme Towels Max Load Capacity 4 5 kg Desc...

Page 23: ...2 kg Description Use this programme for drying special garments for sports and outdoor wear Dry Level Not adjustable Programme Download Cycle Max Load Capacity Description This programme allows you to download a new and special drying programme to your appliance with a smartphone The default programme is Deodorization Programme Rack Dry Max Load Capacity Description Use this programme to dry cloth...

Page 24: ... it may cause performance degradation If the clothes are not spun at a high speed during washing energy consumption and drying times will increase Large Bed sheets or quilt covers may not dry evenly due to uneven airflow should they become rolled up They may require removal and reloading mid cycle to ensure proper drying Selectable Drying Options Programme Warm Air Max Load Capacity Description Us...

Page 25: ...25 OPERATION ENGLISH Speed 30 Allergy Care Delicates Extra Cupboard Iron Wool Sportswear Rack Dry Cool Air Warm Air Programme EcoHybrid Programme Dry Level Off Energy Time ...

Page 26: ...Power button works after the drying cycle is end When a drying cycle is running pause the cycle first to set the option Always turn off the appliance before unloading the clothes Dry Level It allows you to select a dryness level for the drying programme Extra For thick and quilted fabrics Cupboard For fabrics that do not need to be ironed Iron For fabrics that need to be ironed 1 Turn the applianc...

Page 27: ...lock before you can access any other functions Unlocking the Control Panel Press and hold the Anti Crease and Delay End button simultaneously for 3 seconds A chime will sound and the remaining time for the current programme will reappear on the display Rack Dry This programme is designed for use with clothes that must be dried flat without tumbling including sweaters and delicate fabrics To use th...

Page 28: ...will rotate 5 Close the door 6 Turn power on and select Rack Dry 7 Press the Start Pause button NOTE Check the lint filter and remove any lint accumulated from items dried on the rack The More Time Less Time keys can be used to finely adjust the drying time ...

Page 29: ...te or the appliance has problems you have the option of receiving push notifications on a smartphone The notifications are triggered even if the LG ThinQ application is off Energy Monitoring This function checks the energy consumption of the recently used cycles and monthly average Settings Allows you to set various options on the appliance and in the application NOTE If you change your wireless r...

Page 30: ...he router is set to WEP you may fail to set up the network Please change it to other security protocols WPA2 is recommended and register the product again Installing the LG ThinQ Application Search for the LG ThinQ application from the Google Play Store or Apple App Store on a smartphone Follow instructions to download and install the application Using the Appliance Remotely Remote Start Use a sma...

Page 31: ... app store policy or app unavailability The feature may be subject to change without prior notice and may have a different form depending on where you are located Using LG ThinQ to Diagnose Issues If you experience a problem with your Wi Fi equipped appliance it can transmit troubleshooting data to a smartphone using the LG ThinQ application Launch the LG ThinQ application and select the Smart Dia...

Page 32: ...32 SMART FUNCTIONS NOTE For best results do not move the smartphone while the tones are being transmitted ...

Page 33: ... clean the inner filter before and after use b Outer Filter Clean the outer filter after drying 10 times or when the lint is accumulated into the outer filter A chime will sound after every 10 drying cycles and the K icon will blink Clean the inner filter 1 Pull out the inner filter from the outer filter and then open the inner filter Open the filter by unfolding it in the direction of the arrow 2...

Page 34: ...ter Dry the filter completely if the filter is moist Failure to do so odour may occur in the appliance 6 Close the outer filter while pushing the side a of the filter NOTE Ensure the side of the filter is closed properly Failure to do so any lint accumulated on the filter may get into the appliance and may cause degradation of the drying performance 7 Close them and reinsert the both lint filters ...

Page 35: ...problems for people and animals 3 Refit it back into the appliance Push in the water container fully into the appliance until it is in place 4 Press the Start Pause button Cleaning the Appliance Periodically Wiping the Moisture Sensor This device senses the moisture level of the clothes during operation which means it must be cleaned regularly to remove any build up of lime scale on the surface of...

Page 36: ...vent the appliance from unexpected freezing 1 Run the Cool Air programme while 3 minutes then turn off the appliance 2 Unclip the drain tube under the appliance and drain the remaining water NOTE Use the water container if the optional drain hose is installed or the appliance is stacked on the washing machine 3 Reassemble the plug onto the drain tube and reclip the drain tube into its holder CAUTI...

Page 37: ... 1 Pull out the water container and empty the water container 2 Pour 1 litre of clean water slowly into the entrance of the water container compartment Then refit the empty water container into the compartment Do not pour the water quickly as it will spill out Pouring more that 1 5 litres of water into the compartment will cause water to leak back out 3 Turn on the appliance 4 Press and hold the C...

Page 38: ... change the thawing time manually To deactivate the thawing mode turn off the appliance 2 Press the Start Pause button to start the thawing mode Actual thawing time varies depending on the installation environment such as installation location and ambient temperatures of the appliance 3 Dry the clothes as usual Thawing out the appliance manually 1 Open the dryer s door and pull out both inner and ...

Page 39: ...operation or the appliance is being operated without the door being closed properly Close the door completely If dE is not released call for service dE4 DOOR ERROR Door switch detection is not working properly Unplug the power plug and call for service tE1 tEz TEMPERATURE ERROR Temperature Sensor has malfunctioned Unplug the power plug and call for service FI TEMPERATURE ERROR The temperature insi...

Page 40: ...overload have it corrected by a qualified electrician Water leaks The water container hose or the optional drain hose is not connected correctly Connect the water container hose or the optional drain hose correctly The door is closed while clothes or foreign substance is caught in the door Check if clothes or foreign substance is caught in the door before using the appliance If water leaks continu...

Page 41: ...lint such as new bath towels it may be necessary to pause the cycle and clean the filter during the cycle House fuse is blown circuit breaker has tripped or power outage has occurred Reset circuit breaker or replace fuse Do not increase fuse capacity If the problem is a circuit overload have it corrected by a qualified electrician Appliance is overloaded Divide extra large loads into smaller loads...

Page 42: ...n left in the appliance for too long after cycle ends Use the Anti Crease option Clothes are shrinking Garment care instructions are not being followed To avoid shrinking your clothes always consult and follow fabric care instructions Some fabrics will naturally shrink when washed Other fabrics can be washed but will shrink when dried in the appliance Use a low or no heat setting Lint is left on c...

Page 43: ...r comforter If items are too tightly packed or too sparse the sensor may have trouble reading the dryness level of the load Use a Timed Drying programme for very small loads Large bulky items such as blankets or comforters can sometimes wrap themselves into a tight ball of fabric The outside layers will dry and register on the sensors while the inner core remains damp When drying a single bulky it...

Page 44: ...commendations undissolved detergent may accumulate on the clothes and cause an odour You can smell odours from the clothes if the clothes were left in the appliance after drying or in the washing machine after washing Unload the clothes promptly at the end of the drying or washing cycle Ensure you can smell same odour in the washing machine If so clean the tub of the washing machine referring to t...

Page 45: ...rk name SSID is set incorrectly The wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wireless router to 2 4 GHz and connect the appliance to the wireless router To check the router frequency check with your Internet service provider or the router m...

Page 46: ...warranty period it is advised to contact Authorized Service Center directly or call our help line 3 Repairs under warranty shall be carried out by an authorized service personnel only The details of centralized help lines are attached 4 For units installed beyond municipal limits of the jurisdiction of company s Authorized Service Center it is responsibility of the purchaser to contact the nearest...

Page 47: ...fered by LGEIL has to be supported by relevant proof 17 Only courts in state of Delhi and places where LGEIL has its branch office shall have the jurisdiction for settling any claims disputes arising under the warranty Warranty is not applicable in any of the following cases 1 The warranty card is not completed properly at the time of purchase 2 The completed warranty card is not presented to auth...

Page 48: ... valid only if it is filled in and stamped by our authorised dealer on the date of purchase CUSTOMER S COPY DATE OF PURCHASE MODEL No UNIT SERIAL No CUSTOMER S NAME ADDRESS DEALER S NAME ADDRESS TEL Customer s Signature Dealer s Signature TEL ...

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