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LG CR3465BB, Owner'S Manual

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LG CR3465BB Owner'S Manual Download Page 45

45

SMART APPLICATION FUNCTION

The Robot Cleaner can self-diagnose with the Smart Diagnosis function. 
Click "Start Smart Diagnosis" while the Robot Cleaner is charging. 
Be sure to resolve any issue identified in the diagnosis by taking the recommended measures. If the 

symptom persists, contact an LG Electronics Customer Information Center.

Using Smart Diagnosis™

•  Smart Diagnosis in the application provides the same function as that of the remote 

control. Refer to pages 32 and 33 for details on Smart Diagnosis.

•  Smart Diagnosis can only be activated while the Robot Cleaner is charging.

Tip

[Smart Diagnosis]

[Smart Diagnosis result]

Summary of Contents for CR3465BB

Page 1: ...sing the product for the first time Before using carefully read the Safety Precautions to allow for safe operation of the product After reading this manual keep it in an easily accessible location CR3 65 MFL67680080 Copyright 2017 LG Electronics Inc All Rights Reserved ...

Page 2: ...y Cleaning Modes Setting the Clock Scheduling Cleaning Mop Cleaning on some models Location Search Function Smart Diagnosis Smart Application Function Product Info Initialization MAINTENANCE 50 51 52 53 54 55 Cleaning the Dust Bin Cleaning the Dust Bin Filter Cleaning the Brush Cleaning the Sensor Charging Terminal Cleaning the Side Brush Cleaning the Ultra Microfiber Mop on some models ADDITIONAL...

Page 3: ...ly Drawer Mop Plate on some models Use the optional drawer mop plate to fit and remove the mop without having to turn the Robot Cleaner over My Space Mode The Robot Cleaner can be programmed to quickly clean a desired space Repeat Cleaning The Robot Cleaner cleans continuously until the battery runs out Location Search Function If the Robot Cleaner is moved from a spot while operating the device w...

Page 4: ...liance Cleaning and user maintenance must not be performed by children without supervision 2 Children should be supervised to ensure that they do not play with the appliance 3 If the supply cord is damaged it must be replaced by an LG Electronics Service Agent in order to avoid a potential hazard Basic Safety Precautions After reading this manual please keep it in an easily accessible location Thi...

Page 5: ...m any other product than the Robot Cleaner Do not use the Robot Cleaner when candles or fragile objects are placed on the floor Always use a dedicated power outlet with a 10 amp rating If multiple appliances are connected to an outlet simultaneously they can generate enough heat to cause a fire When pulling out the home station power plug always pull it out by grabbing the plug not the cord When p...

Page 6: ...ot Cleaner Remove the Robot Cleaner from the home station and turn off the main switch on the rear side of the unit Do not leave children or pets near the Robot Cleaner unsupervised Do not repair or replace any parts or attempt any servicing other than as described in this manual Service should be performed by a qualified technician A coin cell battery on the mainboard of the Robot Cleaner cannot ...

Page 7: ...m the floor before use Cable or string can get tangled in the wheels of the Robot Cleaner and cause product failure or cause another appliance to tip over or be disconnected Do not place the Robot Cleaner on a table or other elevated surface while it is on Do not allow the Robot Cleaner to sweep up liquids blades thumb tacks sharp objects or ashes hot or cold Do not put sharp objects into the open...

Page 8: ...uch preventive safety measures reduce the risk of starting the appliance accidentally When the robot cleaner is operating it may hit a chair leg desk leg table leg or other narrow pieces of furniture For quicker and better cleaning place dining chairs on top of the dining table Recharge only with the charger specified by Robot Cleaner provided by LG Electronics A charger that is suitable for one t...

Page 9: ...nual Virtual Walls magnetic strip some models Cleaning Tool Cleaning brush on dust bin cover Mop plate for cleaning sensors for cleaning the filter Ultra microfiber mop 2 pieces Batteries for remote controller 2 units of AAA size Home station Robot Cleaner Remote controller some models Side brush 2 pieces Pet Brush Adapter Manual ...

Page 10: ... bin cover Display and function buttons Dust bin compartment release button Ultrasonic sensors Obstacle detecting sensor window home station detecting sensors remote controller receiving sensors Main Power switch Ventilation port Cliff detection sensors Side brush Charging terminals Brush Wheel Battery housing Lower camera sensor ...

Page 11: ...y vary depending on model Home station Dust bin Remote holder Charging terminal Sponge filter Dust bin handle Cleaning brush Dust bin cover Suction port flap Particulate filter Filter cover Dust bin lid opening button Power cord keeper Adapter jack ...

Page 12: ...seconds to activate or deactivate the Control Lock function If the Control Lock function is activated Key lock has already been set voice notification will play every time a button is pressed Press the Home button for three seconds to change the language for the voice message This function cannot be set using the remote After the power switch is in the ON position press the Start Stop button to st...

Page 13: ...p Power Turn power on return power to standby Home Send the Robot Cleaner to the Home Station Turbo Activate or deactivate Turbo mode Start Stop button Start Stop cleaning or confirm a cleaning schedule or time setting My Space Set the My Space mode Mute Activate or deactivate the voice commands Diagnosis Run Smart Diagnosis Mode Change cleaning mode Directional button Enable manual operation or s...

Page 14: ...ule button on the remote for 3 seconds while the Robot Cleaner is recharging Tip Lock Mute Battery level AM PM Turbo Homing My Space cleaning Spot cleaning Time display Repeat cleaning Zigzag cleaning Cell by Cell cleaning Schedule Shows once or daily icon Remote connection Appears when a smartphone connects to the robot cleaner ...

Page 15: ...anning to use the mop for cleaning remove the mop before using Robot Cleaner Before starting the device roll up or remove carpets that are thicker than 3 4 in 20 mm as they may cause it to malfunction Close any balcony doors as the wheels may get stuck while cleaning 1 Open the battery cover by lifting the rear hook of the remote 2 Insert two AAA batteries checking for nodes while loading 3 Close ...

Page 16: ...Check the dust bin Empty the dust bin if necessary 5 Start cleaning p19 Press the Start Stop button on the Robot Cleaner or the Start button on the remote Cleaning begins once the Robot Cleaner reverses and turns around 6 Automatic charge p20 22 The Robot Cleaner automatically returns to the home station to charge If the Robot Cleaner is in the middle of cleaning and runs out of battery charge it ...

Page 17: ... wall surface so that the travel path of the Robot Cleaner will not be obstructed 4 Fix the home station against the wall so that it does not move 5 When the remote is not in use store it in the remote holder on the home station power cord keeper Always keep the home station plugged in when in use If the home station is not plugged in the Robot Cleaner will not return to the station to charge auto...

Page 18: ...de If the Robot Cleaner is not used within 10 minutes of being turned on it returns to standby mode Press the Power button on the remote or press and hold the Start Stop button on the Robot Cleaner for two seconds to turn off the Robot Cleaner A melody sounds when the Robot Cleaner is turned off If the power cannot be turned on do the following 1 Turn the main power switch OFF wait 5 seconds then ...

Page 19: ...he Robot Cleaner is in standby mode press START STOP once to turn on the power then press again to start cleaning Press the Power button on the remote to turn on the Robot Cleaner Once the Robot Cleaner is turned on press the Start Stop button on the remote to start cleaning A melody sounds and cleaning begins Press the Start Stop button any time during the cleaning cycle to stop cleaning Collisio...

Page 20: ... An error message is heard if the power switch is in the OFF position while mounted to the home station Method 2 Press the HOME button on either the Robot Cleaner or the remote to return the Robot Cleaner to the home station to charge Automatic Charging Manual Charging Take the following precautions when using the home station If foreign material is caught on the charging terminal charging may not...

Page 21: ...g mode icon flashes while the Robot Cleaner is mounted on the home station After an automatic recharge the Robot Cleaner continues cleaning in the areas that were not completed Pressing the Start button on the remote or the Start Stop button on the Robot Cleaner while the Clean Mode light is flashing will direct the Robot Cleaner to clean uncovered areas Press the Start button on the remote or the...

Page 22: ...or long periods may result in battery failure Before storing the product fully charge the battery Recharge the battery fully every six months If the Battery is Not Charging Power lamp Charge terminal Step 1 Press the Power button on the remote All functions of the Robot Cleaner are turned off except the recharging mode After recharging is complete press the Power button on the remote to use the Ro...

Page 23: ... the strips Around stairs where the robot cleaner could fall Around lamps plants or other fragile items Around sofas tables chairs or pet bowls to avoid scuffs and impacts Around tables or thick carpets where the robot cleaner wheels could get stuck 6 inches 15 cm 6 inches 15 cm 6 inches 15 cm Tip You can cut the Magnetic Wall strip into shorter lengths Make sure the Magnetic Wall strips form a co...

Page 24: ...zag icon illuminates The default mode on the Robot Cleaner is the Zigzag mode Select the Cell by Cell mode for meticulous cleaning In this mode the Robot Cleaner divides the area to be cleaned into rectangular spaces Selecting the Cell by Cell Mode Press the Mode button continuously on either the Robot Cleaner or remote until the Cell by Cell icon illuminates Stage One First the outline of each sp...

Page 25: ... be smaller than 31 4 ft 3 m The My Space cleaning mode cannot be activated while the Robot Cleaner is charging To change the cleaning mode during operation press the Stop button and select a different mode The cleaning cycle will then start over Tip My Space 3 Once the area is specified press the Start button NOTE If the cleaning area is not correctly outlined an error message sounds Repeat steps...

Page 26: ... is held down The Spot mode cleans the area where it is placed within a 41 2 ft 1 37 m diameter Starting Spot Mode 1 Place the Robot Cleaner in the desired cleaning area 2 Press the Mode button continuously until the Spot mode icon displays in the screen 3 Press the Start button The Spot mode cannot be selected while the Robot Cleaner is recharging Manual Cleaning Spot Cleaning It stops at the ori...

Page 27: ...n the remote or on the Robot Cleaner to activate the Turbo mode Press the Turbo button at any time during the cleaning operation to cancel the Turbo mode Turbo Mode Floor Master Function Turbo mode activates automatically on carpets Select the Repeat mode to repeat the cleaning in progress until the battery runs out without returning to the home station Selecting the Repeat Mode Press the Repeat b...

Page 28: ...r The clock must be set before scheduled cleaning can be set If there is no input for 10 seconds the clock setting is canceled Tip Select by using s s buttons on the remote The function can be heard through the voice guide Set the hour by using uv buttons on the remote Set the minutes using uv buttons on the remote Set AM PM using uv buttons on the remote Pressing the Clock or button on the remote...

Page 29: ...the set schedule If there is no input when setting the schedule time within 10 seconds the setting is canceled Tip Setting Cancelling a scheduled cleaning is only possible when the unit is recharging on the home station Select a setting by using s s buttons on the remote Schedule Once Schedule Daily Select Schedule Once or Schedule Daily option using the uv buttons on the remote A voice message co...

Page 30: ...ature is not available when the mop plate is attached Tip 1 Attach the ultra microfiber mop to the Velcro of the mop plate as shown in the figure 2 Firmly slide the mop plate into the grooves until you hear a click If the mop plate is not secured correctly it may separate during cleaning 3 It is essential that the fixing hooks on the mop plate align correctly with the fixing grooves on the undersi...

Page 31: ...leaner to search for its previous location 2 Press the START STOP button on the Robot Cleaner or the button on the remote The Robot Cleaner starts the location search function along with an audio guide When the location search is successfully completed the Robot Cleaner continues cleaning from where it was moved If the location search fails cleaning starts again from the beginning The Robot Cleane...

Page 32: ...d clear around 1 meter around the home station If the Mop Plate is attached the process will not be activated 3 When the Smart Diagnosis has successfully finished Robot Cleaner will return back to the Home Station and inform you of the result through a voice message After the voice message pressing the Home button on the remote or main unit will allow the voice message to be repeated To terminate ...

Page 33: ...t Diagnosis again and if the same message is announced contact an LG Electronics service center Please check for dirt on the left wheel Check for foreign materials on the left wheel Please check for dirt on the right wheel Check for foreign materials on the right wheel A problem has been found on the left wheel sensor Run Smart Diagnosis again and if the same message is announced contact an LG Ele...

Page 34: ...Wireless Access Point without proper security setup may cause security issues If you are using a firewall it may affect product connection To improve the quality of the application in use modifications may be made without notice to customers 1 Search for LG Smart ThinQ in the Google Play Store or the Apple App Store 2 Download and install the LG Smart ThinQ application Application Requirements Ins...

Page 35: ...he terms and conditions Fill in the required information and press OK 3 A confirmation email is sent to the email you entered in step 2 Respond to the email within 48 hours to complete the account creation Once the account is confirmed you can use the information you entered to sign in to the application Don t change USA English on the Startup screen If you change it you will not be able to regist...

Page 36: ...r near the router and make sure there are no obstacles between the router and the robot cleaner If the Robot Cleaner is having trouble connecting to the Wi Fi network it may be too far from the router Purchase a Wi Fi repeater range extender to improve the Wi Fi signal strength Replacing the router changing its security settings or changing the router settings on the app will require the Robot Cle...

Page 37: ...en select No on the Tag On Screen and select Yes on the Wi Fi screen 2 Verifying the Product Registering the product is required for the initial connection only you can then connect to the Robot Cleaner without having to repeat this process Tip Product category Product category 2 ...

Page 38: ...een now shows your e mail in the user list 3 The robot cleaner appears on the Dashboard screen once registration is complete 4 Press the Robot Cleaner icon on the Dashboard screen to connect to the Robot Cleaner 3 Connecting to the Network Android Select AP Wi Fi Press the TURBO button Register product Product selection screen when connection unavailable Registered user list Product selection scre...

Page 39: ...and press Check Connection 5 The robot cleaner appears on the Dashboard screen once registration is complete Press the Robot Cleaner icon on the Dashboard screen to connect to the Robot Cleaner 2 Connecting to the Network iOS Select network Press TURBO button Search the Wi Fi Product registration Check connection Product selection screen when connection available The robot cleaner supports 2 4 GHz...

Page 40: ...he home icon selects the product list page Dashboard Displays the status of Robot Cleaner Shows cleaning schedule status Start cleaning immediately Start searching for the home station Mode Menu You can set several modes of the robot cleaner Press to check alert history Menu Schedule Cleaning Cleaning Diary Smart Diagnosis Settings Simple Control Operate the robot cleaner manually from the Simple ...

Page 41: ...ning Cleaning Diary Smart Diagnosis Settings Mode Menu Cleaning mode Repeat mode Turbo mode Simple Control Operate the robot cleaner manually from the Simple Control screen The screen also contains buttons to start cleaning or return the vacuum to the home station for charging ...

Page 42: ...e Cleaning Paused button once cleaning has begun TheStart Charging button will change to the Stop button during its return to the docking station Use the Change Gyro button to control the robot cleaner by tilting your smartphone Simple Control Simple control screen Screen during cleaning Moving to the Home station tilting control tilting control Guide Pressing the Change Gyro button allows you to ...

Page 43: ...ggle the Schedule Cleaning function on and select a time Choose either Once or Daily and press Save to complete the setup Scheduling Cleaning The Schedule Cleaning menu in the application has the same function as that of the remote control Refer to Scheduling Cleaning on page 29 Setting up or starting Schedule Cleaning can only be done while the Robot Cleaner is charging Tip With Schedule cleaning...

Page 44: ...on of the Robot Cleaner when it started cleaning Controlling the playback speed You can control the playback speed of the cleaning animation Each click of the triangle button will accelerate the playback speed from X1 to 2X 4X 8X and 16X Rotate Map Each click of this button will rotate the map 90 degrees clockwise The Cleaning Diary list shows the 20 most recent cleaning sessions If charging was r...

Page 45: ...e diagnosis by taking the recommended measures If the symptom persists contact an LG Electronics Customer Information Center Using Smart Diagnosis Smart Diagnosis in the application provides the same function as that of the remote control Refer to pages 32 and 33 for details on Smart Diagnosis Smart Diagnosis can only be activated while the Robot Cleaner is charging Tip Smart Diagnosis Smart Diagn...

Page 46: ...p up where you can enter a new nickname opens up to 10 characters allowed including English Korean and numeric You can check the current software version of the Robot Cleaner and the latest version If the current software is not the latest see Updating Software section for instructions on updating it The screen shows the current version of the application and open source license information Settin...

Page 47: ... is downloaded to the Robot Cleaner when the updating starts 4 When the download is complete the files are transmitted to the robot cleaner and the update starts 5 The Robot Cleaner will turn off and on again automatically during the process and updating will resume 6 A voice message saying that update is completed will occur when the update is done The Robot Cleaner will turn off and on again to ...

Page 48: ...e starts searching for the home station If more than one Robot Cleaner is registered only one of them can use the mode function In the event that there are 2 registered Robot Cleaners the first one registered will be the one set by the mode function You can change which of the Robot Cleaners can use the mode function by editing them Edit mode You can enter Edit mode by pressing the pencil image Aw...

Page 49: ...ation function for smooth transaction 1 Turn the power on and press and hold the Turbo and Home buttons for 3 seconds until you hear a chime 2 Press Start Stop to initialize the product The power will be turned off 3 Press Start Stop again to turn the Robot Cleaner back on Initializing Product Info Initialization returns the following information to the factory default settings Cleaning Diary Smar...

Page 50: ...left of the filter cover on the rear of the dust bin to separate the filter and the sponge Note that separating the filter may result in dust dropping Refer to p 51 when cleaning the dust bin filter 4 Lift the dust bin lid upward while pressing the separation button on the dust bin 5 Empty the dust bin and clean it with a cleaning brush or under running water 6 After cleaning with water completely...

Page 51: ... housing 2 Thoroughly clean out the fine dust particles on the particulate filter with a vacuum cleaner or cleaning brush Do NOT wash the particulate filter with water Its suction power will be reduced To preserve the performance of the Robot Cleaner clean the particulate filter at least once a week with a brush or vacuum cleaner The particulate filter and sponge filters must be fitted to the filt...

Page 52: ...fully clean the brush with a vacuum cleaner or scissors Turn the main power switch OFF before starting to clean Remove the dust bin and put the Robot Cleaner upside down on a soft cloth Remove any foreign materials then press in tabs and pull up to open the brush cover Use the cleaning tool to clean hair debris and foreign material off the brush and the two smaller jockey wheels The rotating brush...

Page 53: ...nd charging terminals as follows 1 Turn off the power switch on the rear side of the Robot Cleaner If the Robot Cleaner activates unexpectedly it may cause injury 2 Lay a smooth cloth on the floor remove the dust bin and turn over the Robot Cleaner and put it on the cloth Make sure to remove the dust bin before rotating the main body Otherwise the dust in the dust bin may fall out 3 Use a smooth c...

Page 54: ... to make cleaning the side brush easier Make sure that the Robot Cleaner is not in danger of falling 3 Soak the side brush in warm to hot water 4 Press down on the side brush for about ten seconds so that it is completely submerged in the water 5 Slowly wipe the side brush by sliding it through your hand 6 Rotate the side brush and repeat steps 4 6 for each section of the brush 7 Use the side brus...

Page 55: ...op is used in a damp or wet state it will cause the Robot Cleaner to malfunction To avoid odors dirt and dust should be washed off the mop after it is used for cleaning Follow these directions to wash the ultra microfiber mop To avoid product malfunction only use the ultra microfiber mop provided with the Robot Cleaner Additional microfiber mops can be purchased from an authorized LG service cente...

Page 56: ... on the cloth Remove foreign material after observing the wheels Please make sure to remove the dust bin before turning over the main body Otherwise the dust in the dust bin may fall out A warning message will be given if the Robot Cleaner cannot go on cleaning due to any unfavourable condition Is the Robot Cleaner stuck s After removing it from the obstacle place the Robot Cleaner back onto the f...

Page 57: ... amount of battery power is very low the voice alert Battery is low is generated Initiate battery charging of the Robot Cleaner by moving it to the home station s When the Robot Cleaner is attached to the docking station successfully it will start the recharging with the recharging start melody Please check if the dust bin is installed with the filter Battery is low Please move Robot Cleaner onto ...

Page 58: ...ver the main unit remove the Dust Bin Otherwise it will cause dust to fall from the Dust Bin If the brush is making a loud abnormal sound s Confirm the correct assembly of the brush by checking the separation groove of the brush s Remove the lower rotating brush from the Robot Cleaner and remove any foreign material from the brush If the lower rotating brush or side brush is stuck s Remove any for...

Page 59: ... Ƭ Ƭ Empty the dust bin Ƭ Ƭ Clean the dust bin filter Noise becomes louder Ƭ Ƭ Confirm that the dust bin has been mounted properly Ƭ Ƭ Confirm that the dust bin filter has been mounted properly Ƭ Ƭ Check whether foreign material is caught in the brush The Robot Cleaner will not activate Ƭ Ƭ Confirm that the power switch is turned on Ƭ Ƭ Confirm that the battery has been charged The lower brush doe...

Page 60: ...and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio commu...

Page 61: ... conjunction with any other antenna or transmitter This equipment should be installed and operated with a minimum distance of 20 cm 7 8 inches between the antenna and your body Users must follow the specific operating instructions for satisfying RF exposure compliance Item Model Home Station VR650 EPS ADS 30FSA 17 17030EPCU External Dimensions 9 3 inch x 7 1 inch x 5 0 inch 236 mm x 181 mm x 128 m...

Page 62: ...isconnect the battery wiring Remove the screws using a Phillips head screwdriver Remove the battery from the device 2 WARNING Risk of fire explosion electric shock or malfunction Do not charge this Battery Pack with any other type of charger other than the one originally provided with the Robot Cleaner Do not damage the battery pack by dropping crushing cutting or shorting extemal contacts Do not ...

Page 63: ... expression T H 2 In case of testing on Carpet LED expression T C Change LED expression by pushing the Mode button on the remote or the MODE button on the Robot Cleaner 4 Push the START STOP button on the Robot Cleaner or button on the remote and the Robot Cleaner will operate 1 Put fully charged Robot Cleaner down on start point and turn on 2 Push the Repeat button on the remote and Robot Cleaner...

Page 64: ...ut including but not limited to filters and belts 2 A service technician to instruct the user in correct product assembly operation or maintenance 3 A service technician to clean or maintain this product 4 Damage to or failure of this product if it is not assembled operated or maintained according to all instructions supplied with this product 5 Damage to or failure of this product resulting from ...

Page 65: ...65 MEMO ...

Page 66: ...66 MEMO ...

Page 67: ...67 MEMO ...

Page 68: ...Made in Korea ...

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