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TROUBLESHOOTING
Please check the list below when you experience the following symptoms during use of
the product. It may not be a failure.
Information on customer service for product problems is available in
(Q. Settings)
[Support] on the projector.
Perform Check-up with the [Quick Help].
When the projector malfunctions, you can get help to solve the problem.
Push the
(Q. Settings)
button of the remote control to select [Support]
[Quick Help].
You can also long-press the number
button of the remote control to run the
[Quick Help].
•
[Optimization Settings]
You can automatically check the overall status of your projector and view and
change the recommended setting values.
•
[Check Items]
Select the problematic item, and you can get help to solve the problem.
– [Self-Diagnosis of Projector Settings]: Select the item that matches the
symptom to find instructions that can help you solve the problem.
– [Check the status of Projector]: You can check your projector’s current status
for the selected item.
•
[LG Remote Service]
You can get help in solving the problem via Remote Service.
– Some models may not be supported.
•
When there is no related content in the [Quick Help], please refer to the
Troubleshooting.
•
If you still fail to solve the problem, please contact our customer service center.
