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ENGLISH
TROUBLESHOOTING
If you experience any of the problems below while using the product, please check
the following. There may be no problem with the product.
Information on customer service for product problems is available in
(Q.
Settings)
General
About This Projector
on the projector.
Abnormal Operation
The screen does not appear for some time after power-on.
•
This is because there is a noise-removal process to eliminate any possible noise
that may appear during power-on. This does not mean the product is defective.
The pointer of Magic Remote is not appear in the screen.
[Depending on country]
•
Your Magic Remote may have run out of batteries.
Replace the batteries and register your Magic Remote again following the
instructions shown in MAGIC REMOTE CONTROL of Owner’s Manual.
•
This only applies to models that support the Magic Remote.
I cannot turn on the Projector.
•
Please make sure your projector power plug is correctly connected to the outlet.
•
If you are using a multi-outlet, check if it is working properly.
•
Try to power on using the button on your projector set.
It says there is no signal on the screen.
•
Make sure that the HDMI cable is correctly connected to your projector.
•
Go to
to choose the connected input.
•
Check if your external device, such as set-top box or Blu-ray player, is turned on.
It does not work when I connect a USB device.
•
Check that the USB and USB cable versions are 2.0 or higher.
