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TROUBLESHOOTING / EXTERNAL CONTROL DEVICE SETUP
TROUBLESHOOTING
Problem
Solution
Cannot control the
TV with the remote
control.
y
Check the remote control sensor on the product and try again.
y
Check if there is any obstacle between the product and the remote control.
y
Check if the batteries are still working and properly installed ( to , to ).
No image display
and no sound is
produced.
y
Check if the product is turned on.
y
Check if the power cord is connected to a wall outlet.
y
Check if there is a problem in the wall outlet by connecting other products.
The TV turns off
suddenly.
y
Check the power control settings. The power supply may be interrupted.
y
Check if the Auto sleep feature is activated in the Time settings.
y
If there is no signal while the TV is on, the TV will turn off automatically after 15
minutes of inactivity.
When connecting
to the PC (HDMI),
‘No signal’ or ‘Invalid
Format’ is displayed.
y
Turn the TV off/on using the remote control.
y
Reconnect the HDMI cable.
y
Restart the PC with the TV on.
EXTERNAL CONTROL DEVICE SETUP
To obtain the external control device setup information, please visit www.lg.com
