ENGLISH
42
TROUBLESHOOTING
TROUBLESHOOTING
General
Problem
Resolution
Cannot control the TV with
the remote control.
y
Check the remote control sensor on the product and try again.
y
Check if there is any obstacle between the product and the remote control.
y
Check if the batteries are still working and properly installed ( to , to ).
No image display and no
sound is produced.
y
Check if the product is turned on.
y
Check if the power cord is connected to a wall outlet.
y
Check if there is a problem in the wall outlet by connecting other products.
The TV turns off suddenly.
y
Check the power control settings. The power supply may be interrupted.
y
Check if the Auto sleep feature is activated in the Time settings.
y
If there is no signal while the TV is on, the TV will turn off automatically after
15 minutes of inactivity.
Using 3D mode
Problem
Resolution
If you can see a swirling oil-like
pattern on the TV when the TV is
turned off.
This is caused by the interference of external light in the air layer between the
LCD/LED surface and 3D filter. The pattern becomes almost invisible when you
turn on the power again.
If you are not using the glasses
provided with the TV.
When you view 3D images with this TV, it is very important that you use the
glasses provided with the TV. The glasses are designed to compensate optically
for the 3D filter attached to the surface of the TV. If you wear third-party glasses,
you may not see 3D images properly on the TV.
If you view 3D images outside the
optimal viewing angle or distance.
When you view 3D images outside the optimal viewing angle or viewing distance,
the images may look overlapped or not be displayed properly in 3D.
Notes for Viewing 3D Image with 3D Digital Brodcating
*In Analogue Brodcating, 3D Imaging does not work.
Problem
Resolution
When switching the 2D image
display to the 3D image display
with the 3D button on the remote
control, the overlapped image may
be displayed.
y
Disable the 3D imaging mode with the 3D button.
If the screen is divided into left/right
or top/bottom when you change the
channel
This channel supports the 3D imaging mode. Select the 3D imaging type
displayed on the screen by pressing the 3D button on the remote control.
If your eyes are sore or the screen
looks blurry while viewing 3D
images.
Select Left/Right or Right/Left option, which you find better for viewing 3D
images.
