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ENGLISH
TROUBLESHOOTING
The audio function does not work.
Problem
Resolution
Picture OK & No sound
y
Press the
VOL
or
button.
y
Sound muted? Press MUTE button.
y
Try another channel. The problem may be with the broadcast.
y
Are the audio cables installed properly?
No output from one of the speakers
y
Adjust Balance in menu option.
Unusual sound from inside the
product
y
A change in ambient humidity or temperature may result in an unusual
noise when the product is turned on or off and does not indicate a
problem with the product.
No sound when connecting HDMI
or USB
y
Check HDMI cable is High Speed HDMI Cable.
y
Check USB cable over version 2.0.
y
If the sound is abnormal in the HDMI, check the audio format in your
external equipments.
»
Audio Supported format: PCM
There is a problem with PICTURE settings.
Problem
Resolution
When the user changes the picture
settings, the
TV
automatically
converts back to the initial settings
after a certain period of time.
y
It means that the TV is currently set to
Store Demo
mode. To switch
to Home use mode you should do the followings: From the TV Menu,
choose
OPTION
→ Choose
Mode Setting
→ Choose Home use.
Now, you have completed switching to the Home use mode.
PC mode
No image is displayed.
Problem
Resolution
Power is on, but the screen appears
extremely dark.
y
Adjust brightness and contrast again.
Does the ‘Check signal cable’
message appear?
y
The signal cable between PC and product is not connected. Check
the signal cable.
y
Press the
INPUT
button in the remote control to check the input
signal.
After-image appears on the product.
Problem
Resolution
After-image appears when
the product is turned off.
y
If you use a fixed image for a long time, the pixels may be damaged
quickly. Use the screen saver function.
