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8-1.DIAGNOSIS AND ANSWER FOR ABNORMAL OPERATION

8. ERROR DIAGNOSIS AND CHECK LIST

SYMPTOM

GUIDE FOR SERVICE CALL

NO POWER

Water inlet trouble

Is the power plug connected firmly to

220-240V~ outlet?

Power failure? or Breaker opened?

Visit to check

Is " " displayed?

Is the tap opened?

Is the tap frozen?

Is the water supply shut-off?

Is filter in the inlet valve clogged with

foreign material?

Visit to check

Clean the filter of
inlet valve

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Summary of Contents for 10PFP

Page 1: ...CAREFULLY TO DIAGNOSE TROUBLES CORRECTLY BEFORE OFFERING SERVICE MODEL WD 14311 6 RD WD 1481RD WD 12311 6 RD WD 14312 7 RD WD 14310 5 RD WD 12312 7 RD WD 12310 5 RD WD 10PFD 10PFP WD 14311RDA WD 1485RD WD 1488RD AWD 14312 7 RD AWD 12312 7 RD CAUTION ...

Page 2: ...OCT 2004 PRINTED IN KOREA P No 3828ER3035G ...

Page 3: ... WATER LEVEL FREQUENCY 13 7 4 ERROR DISPLAY 14 8 ERROR DIAGNOSIS AND CHECK LIST 16 8 1 DIAGNOSIS AND ANSWER FOR ABNORMAL OPERATION 16 8 2 FAULT DIAGNOSIS AND TROUBLE SHOOTING 19 9 DISASSEMBLY INSTRUCTIONS 29 10 EXPLODED VIEW AND PARTS LIST 39 10 1 THE EXPLODED VIEW OF CABINET ASSEMBLY 39 10 2 THE EXPLODED VIEW OF CONTROL PANEL AND DISPENSER ASSEMBLY 40 10 3 THE EXPLODED VIEW OF DRUM AND TUB ASSEMB...

Page 4: ...inse Hold DOOR SWITCH TYPE Bi Metal type WATER LEVEL 10 steps by sensor RESERVATION From 3 hours to 19 hours SENSING OF THE LAUNDRY AMOUNT Adapted FUZZY LOGIC Adapted DISPLAY OF THE REMAINING TIME Adapted ERROR DIAGNOSIS 10 items POWER AUTO OFF Adapted CHILD LOCK Adapted AUTO RESTART Adapted TIME SAVE Adapted ELECTRICITY CONSUMPTION REVOLUTION SPEED WD 1481RD WD 14311RDA WD 14311 6 RD WD 12311 6 R...

Page 5: ...The advanced Brushless DC motor rotates the Drum directly without belt and pulley Child Lock The Child Lock system has been developed to prevent children from pressing any button to change the program during operation Low noise speed control system By sensing the amount of load and balance evenly distributes load to minimize the spinning noise level Auto Restart Although the washing machine is tur...

Page 6: ...ts a pressure sensor which can sense the water level in the tub Water supply is stopped when the water level to the preset level then washing program proceeds Spinning does not proceed until the water in the tub reduces to a certain level 5 FUZZY LOGIC laundry amount selected washing temperature water temperature washing time rinsing time spin rhythm time the best washing performance SENSING PROCE...

Page 7: ...FICATION 6 ACCESSORIES Spanner 삶 음 절전삶음 표 준 합 섬 울 란제리 이 불 급 속 헹굼 탈수 건 조 남은 시간 헹굼물 추가 예 약 헹 굼 탈 수 세 탁 rpm 불 림 시간선 택 강 력 표 준 다림질 절전 저 온 애 벌 본세탁 소 량 시간단축 1400 1000 800 600 400 5 4 3 2 1 회 세 탁 헹 굼 탈 수 탈 수 예 약 헹굼물 추가 급 속 ...

Page 8: ...s O Kor NOT STANDARD INSTALLATION The appliance should be installed as follows REMOVE THE TRANSIT INSTALL THE APPLIANCE ADJUST THE BOLTS ON FLAT AND FIRM SURFACE HORIZONTAL Remove the transit bolts Turn the leveling feet to 4EA with supplied spanner set the appliance horizontally Keep the transit bolts and spanner for future use Insert the 4 caps provided into the hole The appliance goes up by rot...

Page 9: ... firmly to prevent leak CONNECT DRAIN HOSE CONNECT POWER PLUG 8 Make sure that the hose is not twisted The drain hose should be placed under 100cm from the floor Connect the power plug to the wall outlet Avoid connecting several electric devices It may be the cause of the fire Avoid submerging the end of the hose ...

Page 10: ... will clockwise and counterclockwise through the detergent dispenser be displayed Power off and then power on Check if the door can be opened after 3 minutes Turn off Wash and Rinse after pressing the Start Pause button and start the machine again Check drain and spin If SVC is needed during check remove the remaining water by pulling out the hose cap Check the water heating Check automatic revers...

Page 11: ...se this option for loads that need pretreatment It add 16 minutes prewash and drain Rinse Spin Use this option to rinse and then spin Soak Use this mode to wash normal clothes or think and heavy clothes which are excessively dirty Spin Only When you want Spin only select this option Dry Only When you want Dry only select this option Use this button to Start Stop the washer This display shows a the...

Page 12: ...press the Intensive button once before the wash program is started Allows the start of any cycle to be delayed for 3 19 hours Select a water temperature based on the type of load you are washing To change the spin speed press the Spin Speed button repeatedly to cycle through available options To change the soil level press the Soil Level button repeatedly until the desired setting is on These ligh...

Page 13: ...12 6 WIRING DIAGRAM PROGRAM CHART About 2 00 About 1 50 About 30 About 1 00 About 55 About 1 15 About 46 About 28 About 17 About 30 About 33 About 1 05 About 2 50 ...

Page 14: ...ct Press the Intensive and Spin button simultaneously The digits means water level frequency 10 1 kHz Check Point Display Status None Turns on all lamps and locks the door 1 time Tumble clockwise rpm 40 50 2 times Low speed Spin rpm 600 650 3 times High speed Spin rpm 1300 1350 4 times Inlet valve for prewash turns on Water level frequency 25 65 5 times Inlet valve for main wash turns on Water lev...

Page 15: ... level 246 within 8 minutes after water supplied or not reached to the preset water level within 25 minutes Not fully drained within 10 minutes Water is over flowing over 8 level If is displayed drain pump operates to drain water automatically The sensor pressure switch is out of order In case of operating the reservation function or the other function with door opened Close the door then the erro...

Page 16: ...AD WIRE ASSEMBLY is not connected to the connnector of STATOR ASSEMBLY Reconnect or repair the connector The hall sensor is out of order defective Replace the STATOR ASSEMBLY The Dry Heater is out of order Replace the Dry Heater The Connector of the Dry Heater is not connected properly to the connector in the Main PWB ASSEMBLY Reconnect or repair the connector The Dry fan motor is out of order Rep...

Page 17: ...L NO POWER Water inlet trouble Is the power plug connected firmly to 220 240V outlet Power failure or Breaker opened Visit to check Is displayed Is the tap opened Is the tap frozen Is the water supply shut off Is filter in the inlet valve clogged with foreign material Visit to check Clean the filter of inlet valve ...

Page 18: ...E CALL NO YES NO YES Started with door opened NO YES Is the debris filter clogged with foreign material such as pin coin and etc Is the drain hose frozen with water kinked or crushed Visit to check Close the door Visit to check Check if the door switch is O K Is displayed Clean up the filter ...

Page 19: ...e the using amount of detergent Is softener put in the correct compartment of the drawer Is the drawer closed during wash Is the softener cap clogged Explain how to use softener Clean the compartment for softener Visit to check LOW SUDSING This appliance has the automatic suds sensing function which operates under much suds condition for good rinse and preventing overflow When much suds are sensed...

Page 20: ... the MAIN PWB ASSEMBLY Put in the connectors correctly NO NO YES YES YES NO NO YES PWB ASSEMBLY MAIN PWB ASSEMBLY MAIN Check the fuse Replace MAIN PWB ASSEMBLY Reconnect the PWB ASSEMBLY Reconnect the PWB ASSEMBLY When measuring the voltage of the outlet is the voltage AC 220 240V Is the led 1 on Is connector 2 disconnected or disassembled Is wire of the PWB ASSEMBLY disconnected Replace PWB ASSEM...

Page 21: ...nector 220 240V Refer to 7 2 QC TEST MODE Is water supplied Are replaceptacles correctly connected to the terminals of the INLET VALVE ASSEMBLY Is detergent put in the correct compartment of the drawer Is the detergent hardened Open the tap Check the AIR CHAMBER and the tube clogged with impurity Clean the filter Replace the INLET VALVE ASSEMBLY Replace the MAIN PWB ASSEMBLY Refer to NO WATER SUPP...

Page 22: ...fer to NO WATER SUPPLY Check the wiring on the dispenser Put it in the correct compartment Clean the cap and drawer Is the motor bolt loosened Is there friction noise from the motor Is water supplied Are receptacles correctly connected to the terminals of the INLET VALVE ASSEMBLY Is softener put in the correct compartment of the drawer Is the softener cap clogged ...

Page 23: ...or more When pressing Rinse Spin buttons at the same time while wash is the water level frequency between 230 243 Checking voltage between two pins as press the POWER button is the voltage 220 240V Is the drain hose twisted or frozen Is the impeller of the drain pump clogged Is the connector disconnected disassembled Is the coil of the drain pump cut off resistance of coil is 80 150Ω When checking...

Page 24: ...23 AC 220 240V Push the THERMISTOR tightly to the rubber When checking THERMISTOR on the tub is the THERMISTOR loosened above 2mm from the rubber HEATING CONTINUOUSLY ABOVE THE SETTING WATER TEMPERATURE ...

Page 25: ... and POWER buttons at the same time after power off press the Start Pause button 1 times is the drum low speed spin Is it disconnected or disassembled Red 3pin 1 GY 4pin 2 Check the motor connector is the resistance of the terminal same as the figure MOTOR TERMINAL 1 Resistance of terminal About 5Ω 15Ω Replace the MAIN PWB ASSEMBLY Does the spring of Latch Hook actuate Is there clicking sound once...

Page 26: ...s Is there any foreign object in condensing bellows Clean the bellows dHE ERROR DISPLAY CHECK FOR DRY HEATER TROUBLE CHECK FOR DRY FAN MOTOR TROUBLE NO YES Replace the thermistor 6322FR2046B YES NO Disassemble the dry fan assy and dry duct upper and clean foreign object in duct and fan 25 ...

Page 27: ...26 ...

Page 28: ...Black Yellow 20 30 27 ...

Page 29: ...28 ...

Page 30: ...over Inner is disassembled The PWB assembly Display connectors are disconnected Pull out drawer three screws are unscrewed Push two upper hooks and pull the control panel forward The PWB assembly Display is disconnected When 6 screws are unscrewed on the PWB insulator and the PWB assembly Display is disassembled from the PWB insulator PANEL ASSEMBLY CONTROL Hook CONTROL PANEL PLATE ASSEMBLY TOP PW...

Page 31: ...mbly Main to arrow direction The plate assembly Top and the cover lnner are disassembled Pull the drawer to arrow direction Two screws are unscrewed The hose clamps and the hose are disassembled The ventilation bellows are disassembled on the tub PWB ASSEMBLY MAIN DISPENSER ASSEMBLY DISPENSER ASSEMBLY DRAWER ...

Page 32: ...WH BK VALVE NORMAL WASH WH BK BK VALVE È NORMAL WASH BL RD BK VALVE HOT BL RD BK Open the door completely Remove the two screws from the hinge When removing the Door Assembly it is necessary to hold the Bracket that is inner of the Cabinet Cover Pull it out from hose First prepare a bucket to put in the remained water CAP REMAINING HOSE DOOR Removing method of remained water ...

Page 33: ...are unscrewed from the cabinet cover Pull plat screwdriver or pully knife into the both sides of filter cover and pull in out Unscrew the screw from the lower side of the cabinet cover Unscrew the 2 screw from upper of the cabinet cover GASKET ASSEMBLY ...

Page 34: ...33 Disassemble the clamp assembly Remove dry gasket clamp by loosening the screw When reassembling the gasket put the drain hole of the gasket downward then assemble Drain Hole Tub Gasket Clamp ...

Page 35: ...rs Remove the hinges Damper at the Tub The Hinge Damper at the base is pulled off pressing on the snaps at the sharp end The hinge at the base is pulled off To arrow direction ROTOR ASSEMBLY STATOR ASSEMBLY FRICTION DAMPER Rotor Bolt Friction Damper Hinge Damper ROTOR ASSEMBLY STATOR ASSEMBLY FRICTION DAMPER HOW TO ASSEMBLE THE MOTOR ...

Page 36: ...emove the pump to arrow direction Loosen the nut Remove washing heater by pulling out When assembling the washing heater insert the heater to heater clip on the bottom of tub Pull it out by holding the thermistor bracket If holding the wire and pulling out it it may be broken Washing Heater Nut Ring Terminal PUMP HEATER THERMISTOR CAUTION 35 ...

Page 37: ...wo screws are unscrewed The door lock S W is disconnected form the wiring connector and the strap Remove washing heater Remove the foreign object wire coin etc by inserting long bar in the hole SWITCH ASSY DOOR LOCK WHEN FOREIGN OBJECT STUCK BETWEEN DRUM AND TUB 36 ...

Page 38: ... screws and dry duct upper Remove 2 screws and dry heater Remove thermostat Remove 17 screws from Dry duct upper and Dry fan Assembly Remove 5 screws and condensing duct 37 Dry fan Ass y Dry Duct Upper Dry Heater Thermostat DRY DUCT CONDENSING DUCT ...

Page 39: ...ABINET ASSEMBLY 10 EXPLODED VIEW AND PART LIST 38 A150 A152 A140 A153 A151 A134 A270 A272 A274 A141 A131 A130 A440 A133 A303 A275 A276 A220 A201 A200 A410 A450 A430 A485 A100 A101 A110 A120 A154 A103 A102 A104 A310 A300 A240 ...

Page 40: ...10 2 THE EXPLODED VIEW OF CONTROL PANEL DISPENSER ASSEMBLY 39 F130 F430 F441 F210 F160 F170 F110 F120 F300 F321 F324 F462 F322 F436 F466 F215 F225 F220 F432 F320 ...

Page 41: ...BLY 40 K111 K123 K122 K121 K410 F465 F464 K146 M105 K140 K560 K510 K131 K135 K130 K115 F145 K520 K540 K550 F467 F461 F468 K530 K611 K610 K105 K320 K125 K310 K512 K110 K141 K350 K351 K360 K143 F140 K411 F310 F463 K410 K340 K344 K346 K342 K311 ...

Page 42: ...10 4 THE EXPLODED VIEW OF DRYER 41 M130 M120 M230 M216 M100 M101 M220 M240 M210 M215 M111 M110 ...

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