36
EN
Symptoms
Reason
Solution
Washing machine
is not filling
properly.
Filter clogged.
•
Make sure the inlet filters on the fill
valves are not clogged. Refer to the filter
cleaning instructions.
Supply hoses may be kinked.
•
Check that supply hoses are not kinked or
clogged.
Insufficient water supply.
•
Make sure that the cold water tap is
turned on all the way.
door and drawer are open.
•
The washing machine will not operate
if the door is open. Close the door and
make sure that nothing is caught under
the door preventing it from closing
completely.
Water level is too low.
•
The fill level is optimized for the wash
motion to achieve the best wash
performance.
Water in the
washing machine
does not drain or
drains slowly.
Drain hose is kinked, pinched,
or clogged.
•
Make sure the drain hose is free of
blockages, kinks, etc., and is not pinched
behind or under the washing machine.
Poor stain removal
Heavily soiled load.
•
Use Main Washer.
Previously set stains.
•
Articles that have previously been washed
may have stains that have been set.
These stains may be difficult to remove
and may require hand washing or pre-
treating to aid in stain removal.
Wash cycle time is
longer than usual.
The washing machine
automatically adjusts the
wash time for the amount of
laundry, water pressure and
other operating conditions.
•
This is normal. The washing machine
adjusts cycle time automatically to
provide optimal results for the selected
programme. The time remaining shown
in the display is only an estimate. Actual
time may vary.
Musty or mildewy
odor in washing
machine
Incorrect or too much
detergent has been used.
•
This machine requires very little
detergent. Use the provided detergent
measuring cup.
Inside of drum was not
cleaned properly.
•
Run the Tub Clean programme regularly.
Washing machine
chimes repeatedly
before final rinse.
This is not an error.
•
This is an alert to allow the addition of
liquid fabric softener before the final rinse.
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