LG SIGNATURE SG51700TSL Owner'S Manual Download Page 55

Page: 55 / 64

Symptoms

Reason

Solution

The automatic

icemaker does not

produce ice or

produces a small

amount of ice.

Did you install the appliance

recently?

•

The ice maker produces ice normally

when approximately 48 hours have

passed after the appliance is

installed.

Did you connect the water

supply pipe to the appliance

and open the supply valve?

•

Connect the water supply pipe to the

appliance and open the supply valve

completely.

Is the water supply hose bent?

•

If the water supply hose is bent, the

water flow could be compromised.

Have you dispensed a large

amount of ice recently?

•

It takes approximately 24 hours to

produce more ice in the automatic

icemaker. Please wait.

Did you set the ice maker

switch or the automatic

icemaker button on the control

panel to ON?

•

Press

on the automatic icemaker

switch or set

for the automatic

icemaker button on the control

panel. (For more details on how to

use, visit LG electronics website or

use your smart device.)

Is the temperature of the

freezer compartment set too

high?

•

If the set temperature is too warm,

ice will be produced slowly or not at

all. Set the Freezer temperature to

-18 °C for normal operation of the

automatic icemaker.

Have you been opening the

appliance door frequently?

•

If you open the appliance door

frequently, cold air will escape,

lowering the speed of ice production.

Do not open and close the appliance

door frequently.

Is the appliance door

completely closed?

•

If the appliance door is not

completely closed, the temperature

of the freezer compartment will

increase, slowing down the ice

production speed. Close the

appliance door completely.

Ice is not dispensed.

Is there ice in the ice bin?

•

Check whether there is ice in the ice

bin.

Is the ice clumped in the ice

bin?

•

Separate the ice bin and shake it.

Discard the remaining clumped ice

after shaking the ice bin.

Summary of Contents for SG51700TSL

Page 1: ... OWNER S MANUAL FRIDGE FREEZER Read this owner s manual thoroughly before operating the appliance and keep it handy for reference at all times Copyright 2017 2019 LG Electronics Inc All Rights Reserved MFL68302730 Rev 04 ...

Page 2: ...emoving the Door 17 Refitting the Door 19 Adjusting the Height of the Door 19 Connecting the Water Line For Plumbed models Only 21 OPERATION 22 Parts and Functions 22 Notes for Operation 26 Using Control Panel 28 Using Water Dispenser 29 InstaView Function 31 Auto Open Door Function 32 Auto Open Drawer Function 33 Suggestion for More Usable Space 33 CustomChill Pantry 34 Water and Ice Dispenser 35...

Page 3: ...Filter 43 Cleaning the Door Basket 44 Cleaning the Shelf 45 Cleaning the Vegetable Drawer 45 Cleaning the Freezer Drawer 47 Cleaning the Drawer Support 48 Cleaning the Water Dispenser 48 Replacing the Water Filter For Plumbed models Only 49 TROUBLESHOOTING 51 ...

Page 4: ...AUTION This indicates that the failure to follow the instructions can cause the minor injury or damage to the product IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of explosion fire death electric shock injury or scalding to persons when using this product follow basic precautions including the following Children in the Household This appliance is not intended for use by persons includi...

Page 5: ...e is equipped with a power cord having an equipment grounding conductor earthing pin and a grounding power plug The power plug must be plugged into an appropriate socket outlet that is installed and grounded in accordance with all local codes and ordinances If the power cord is damaged or the outlet socket are loose do not use the power cord and contact an authorized service centre Do not plug the...

Page 6: ...power plug of the appliance Be careful not to point the power plug up or let the appliance lean against the power plug Install the appliance on a firm and level floor Do not install the appliance in a damp and dusty place Do not install or store the appliance in any outdoor area or any area that is subject to weathering conditions such as direct sunlight wind or rain or temperatures below freezing...

Page 7: ...tomer information centre Do not place hands or metallic objects inside the area emitting the cold air cover or heat releasing grille on the back Do not apply excessive force or impact to the back cover of the appliance Do not put animals such as pets into the appliance Be careful of nearby children when you open or close the appliance door The door may bump the child and cause injury Do not allow ...

Page 8: ...ontact an LG Electronics customer information centre if you detect a strange sound odour or smoke coming from the appliance Fill with potable water only into icemaker or dispenser water tank Maintenance Disconnect the power cord before cleaning the appliance or replacing the inside lamp where fitted Securely plug the power plug in the outlet socket after completely removing any moisture and dust N...

Page 9: ...gasket while leaving the shelves and baskets in place and keep children away from the appliance Dispose of all packaging materials such as plastic bags and styrofoam away from children The packaging materials can cause suffocation Technical Safety Keep ventilation openings in the appliance enclosure or in the built in structure clear of obstruction Do not use electrical appliances inside the food ...

Page 10: ...ire if you do not take care This appliance contains a small amount of isobutane refrigerant R600a but it is also combustible When transporting and installing the appliance care should be taken to ensure that no parts of the refrigerating circuit are damaged If a leak is detected avoid any naked flames or potential sources of ignition and air the room in which the appliance is standing for several ...

Page 11: ...nated drinks in the freezer compartment shelves or ice bin that will be exposed to temperatures below freezing The tempered glass on the front side of the appliance door or the shelves can be damaged by an impact If it is broken do not touch it with hands as this may result in injury Do not place heavy objects on top of the door in door Do not use the door in door as a chopping board and ensure it...

Page 12: ...en they are cold They may break if exposed to sudden temperature changes Never eat frozen foods immediately after they have been taken out in the freezer compartment Do not insert your hands into the mechanical part of the automatic icemaker such as the ice bin or the ice dispenser Do not use a thin crystal cup or chinaware when dispensing Do not remove the cover of the automatic icemaker Touching...

Page 13: ...t from the appliance contact an LG Electronics customer information centre Dispose of the ice inside the ice bin in the freezer compartment during an extended power outage Connect the water supply line for plumbed models only to a potable water source only Otherwise impurities in the water may cause illness ...

Page 14: ...14 INSTALLATION EN Compartments Spanner Type1 Spanner Type2 Owner s Manual Water Filter The appearance or components of the appliance may differ from model to model ...

Page 15: ...d back on again Notes for Installation Install the appliance on a solid and flat area If the appliance is installed on an uneven floor it can cause vibration and noise causing the appliance to fall resulting in injury It could also cause the doors not to close correctly and introduce moisture inside the unit during operation If the appliance front or rear is not level adjust the front feet so that...

Page 16: ...n a limited range of ambient temperatures depending on the climate zone Do not use the appliance at a temperature exceeding the limit The internal temperatures could be affected by the location of the appliance the ambient temperature the frequency of door opening and so on The climate class can be found on the rating label Climate Class Ambient Temperature Range ºC SN Extended Temperate 10 32 N T...

Page 17: ...nnection and gently push the collet to detach the water supply line as shown in 1 1 collet NOTE Detaching the water supply is only necessary when detaching the left refrigerator door 2 Remove the screws from the hinge cover at the top of the refrigerator Lift the hook not visible located on the side of the cover at the bottom edge with a flat head screwdriver 3 Remove the cover and pull out the tu...

Page 18: ...on the side of the cover at the bottom edge with a flat head screwdriver 2 Detach the wire harness 1 3 Rotate the hinge lever 1 clockwise Lift the top hinge 2 free of the hinge lever latch Hinge Lever Latch CAUTION When lifting the hinge free of the hinge lever latch be careful that the door does not fall forward 4 Lift the door from the middle hinge pin and remove the door CAUTION Place the door ...

Page 19: ... lower hinge pin Lower Hinge Refitting the Door Mount the doors in the reverse sequence of their removal once the appliance has been passed through all access doors Adjusting the Height of the Door Fridge Door Height Open the fridge door and use the spanner type1 to rotate the door hinge bolt as shown Height difference Fridge door Freezer door Freezer Door Height Method1 Open the freezer door and ...

Page 20: ...om slanting downward due to the weight of stored food items Door Mullion and Auto Open Door Once the door baskets are filled the doors may become misaligned preventing the door mullion or the Auto Open Door function from working properly If the mullion on the left refrigerator door does not open and close properly or the right door stays ajar after the Auto Open Door function follow the directions...

Page 21: ...ater filter to malfuction Water hammer water banging in the pipes in house plumbing can cause damage to appliance parts and can lead to water leakage or flooding Connecting the water line must only be installed by a qualified plumber and in accordance with local legislation and regulations governing water quality NOTE This water line installation is not covered by the appliance warranty Connecting...

Page 22: ... InstaView Door in DoorTM compartment allows for easy access to commonly used food items Control Panel To set the freezer and fridge temperatures Auto Open Door Sensor The right fridge door opens automatically if you place your foot near the motion sensor at the bottom of the door The appearance or components of the appliance may differ from model to model 1 2 3 4 ...

Page 23: ...d removes odors inside the fridge compartment Adjustable Fridge Shelf Shelves are adjustable to meet individual storage needs Vegetable Drawer This is where fruits and vegetables are stored to remain fresh for as long as possible Custom Chill Pantry This space is used to store meat fish dairy products beverages and other items that need to be kept chilled Hidden Bar Tray Store small item fresher t...

Page 24: ... DoorTM Basket This is where foods which are taken out frequently such as beverages and snacks are stored Adjustable Moving Basket Easily move Adjustable Moving Basket up and down as necessary Door Mullion This blocks the cold air of the refrigerator from leaking CAUTION To reduce the risk of scratching the door or breaking the center door mullion make sure that the refrigerator door mullion is al...

Page 25: ...oor Basket This is where small packages of frozen food can be stored Do not store ice cream or food which will be stored for a long period of time within these baskets Auto Open Drawer Sensor The freezer drawers automatically open when the freezer door is opened by at least 85 degrees 1 2 3 ...

Page 26: ...slightly ajar to prevent mold from growing in the appliance Suggestion for Energy Saving Ensure there is sufficient space between stored foods This allows cold air to be circulated evenly and lowers electricity bills Store hot food only after it has cooled in order to prevent dew or frost When storing food in the freezer compartment set the freezer temperature lower than the temperature indicated ...

Page 27: ...ppliance is overfilled Cool hot food before storing If too much hot food is placed inside the internal temperature of the appliance can increase and negatively affect other foods stored in the appliance If you set an excessively low temperature for food it may become frozen Do not set a temperature lower than the required temperature for the food to be stored correctly Always keep the appliance cl...

Page 28: ... the Fridge Temperature button for 3 seconds or more to configure the Fresh Keeper option 1 2 3 4 5 Freezer Temperature This sets the freezer target temperature Fresh Filter This sets the Fresh Filter function This function reduces and removes odors inside the fridge compartment Express Freeze This sets Express Freeze functions Display Unit You can check the appliance s settings This image is the ...

Page 29: ... Press this button for cubed ice Water Press this button for water 1 2 3 Crushed Press this button for crushed ice Water Filter After changing the filter push and hold the Water Filter button for three seconds to reset the filter Measured Fill The measured fill function dispenses a predetermined amount of water 4 5 6 ...

Page 30: ...as the indicated setting temperature is a target temperature not actual temperature within the appliance NOTE The default temperature setting may vary depending on the appliance Wait until two or three hours have passed after connecting the appliance to the outlet before storing food in the appliance The appliance can automatically detect problems during the operation If a problem is detected the ...

Page 31: ...used with the LG Smart ThinQ application allows the refrigerator to connect to a home Wi Fi network The Wi Fi icon shows the status of the refrigerator s network connection The icon illuminates when the refrigerator is connected to the Wi Fi network Press and hold the Wi Fi button for 3 seconds to connect to the network The icon blinks while the connection is being made then turns on once the conn...

Page 32: ...tically after 3 seconds NOTE Place your foot close enough to the sensor that the text appears on top of the foot not just on the toes CAUTION Disable the Auto Open Door function if you have young children or individuals lacking in cognitive ability in the home They could be injured if the door opens unexpectedly while they are nearby NOTE The displayed text may not be readable on some flooring mat...

Page 33: ...ees to automatically open the drawers Slowly close the door to automatically close the drawers More than 85 CAUTION Do not use excessive force to push or pull the freezer drawers Do not slam the freezer door shut while the drawers are open Failure to follow these warnings may result in personal injury or damage to the product Suggestion for More Usable Space Using Without Drawer Support To make mo...

Page 34: ...at food does not fall from the shelf Freezer drawer may not be clossed it food get stuck behind the drawer Using Without Freezer Drawer section demonstrates Drawer 1 1 CustomChill Pantry This space is used to store meat fish dairy products beverages and other items that need to be kept chilled Setting the CustomChill Pantry Choose a temperature setting for the CustomChill pantry by pressing the Se...

Page 35: ...ater This is also necessary if the appliance has not been used for a long time It is normal for milky cloudy water to be dispensed after replacing the water filter This air in the water will eventually clear and is safe to drink during this transition NOTE If you open the freezer door while water is being dispensed the water supply will stop and the control panel will return to the initial screen ...

Page 36: ...red in the ice bin for a long period of time they may clump together and may not be separated easily In such a case clean the ice bin before using it Turning the Automatic Icemaker On or Off To turn the automatic icemaker On Off press and hold the Ice On Off button on the control panel for 3 seconds Detaching the In Door Ice Bin 1 Gently pull the handle to open the ice compartment 2 To remove the ...

Page 37: ... damage or injury may occur When refitting the ice bin ensure that it is placed correctly If it is tilted or unlevel it may not continue to make ice due to sensor disruption Never use a glass that is exceptionally narrow or deep Ice may jam in the ice passage affecting the performance of the appliance Keep the glass at a proper distance from the ice outlet A glass held too close to the outlet may ...

Page 38: ...h To close the cover slide the cover over the bin until the catch clicks into place Other Functions Door Open Alarm The alarm sounds 3 times in a 30 seconds interval if the door fridge compartment freezer compartment door in door is left open or not completely closed for one minute Contact an LG Electronics customer information centre if the alarm sound continues even after closing the door Failur...

Page 39: ...be too far from the router Purchase a Wi Fi repeater range extender to improve the Wi Fi signal strength The Wi Fi connection may not connect or may be interrupted because of the home network environment The network connection may not work properly depending on the Internet service provider The surrounding wireless environment can make the wireless network service run slowly The appliance cannot b...

Page 40: ... LG SmartThinQ application and follow the instructions in the app to register the appliance Re registering the Appliance or Registering Another User Press and hold the Wi Fi button for 3 seconds to temporarily turn it off Run the LG SmartThinQ application and follow the instructions in the application to register the appliance NOTE To disable the Wi Fi function press and hold the Wi Fi button for ...

Page 41: ...eaker 4 After the data transfer is complete the service agent will explain the result of the Smart Diagnosis NOTE Position the phone so that its microphone is aligned with the speaker hole The Smart Diagnosis sound is generated after around three seconds Hold the phone to the upper right speaker hole and wait while the data is transmitted Do not take the phone off the speaker hole while the data i...

Page 42: ...s provide rust protection Do not wax plastic parts Wax painted metal surfaces at least twice a year using appliance wax or auto paste wax Apply wax with a clean soft cloth When cleaning the inside or outside of the appliance do not wipe it with a rough brush toothpaste or flammable materials Do not use cleaning agents containing flammable substances This may cause discoloration or damage to the ap...

Page 43: ... press the Fresh Filter button on the control panel for more than three seconds The Replace icon on the control panel will turn off NOTE Do not insert your finger or other foreign objects inside or its mounting Doing so may result in injuries or malfunctions If the replacement period has passed the bacteria and odor removal performance may deteriorate Please note that if you wash the filter with w...

Page 44: ...forward to separate Refitting the Freezer Door Basket and Lower InstaView Basket To replace match both ends of the basket to the hole and push with force until it clicks into place Removing the Upper InstaView Basket 1 Open the latches underneath the basket by rotating them inwards Tilt the front of the basket up until the tabs on the top sides clear the rails then push the basket slightly backwar...

Page 45: ...N Make sure that shelves are level from one side to the other Failure to do so may result in the shelf falling or food spilling NOTE The left side shelf is marked LEFT If left and right side shelves are switched they are not properly assembled Cleaning the Vegetable Drawer Removing the Vegetable Drawer 1 Pull the crisper drawer out until it stops 2 Slightly lift the crisper drawer to remove it fro...

Page 46: ...awers before removing them 2 Lift the front of the vegetable drawer cover until you hear a loud click 3 Tilt the cover slightly and support it with one hand while pulling it out 4 Open the convertible pantry and lift the front side of the vegetable drawer box with both hands 5 Slide one hand under the vegetable drawer box and tilt the box up slightly to remove it ...

Page 47: ... drawer cover back until it stops Cleaning the Freezer Drawer Removing the Freezer Drawer 1 Pull the freezer drawer out until it stops Empty all contents out of the drawer before removing it 2 Lift the empty freezer drawer slightly to remove it from the support CAUTION The drawers are heavy Always use two hands when removing or assembling the drawers to avoid product damage or personal injury Alwa...

Page 48: ...l of the drawer support 2 Align the drawer support on the rail and press it down until you hear snap sound Cleaning the Water Dispenser Cleaning the Dispenser Tray The dispenser tray may become wet easily due to spilled ice or water Wipe the entire area with a damp cloth Cleaning the Water and Ice Outlet Wipe the water or ice outlet frequently with a clean cloth as it may get dirty easily Please n...

Page 49: ...ter icon The new water filter has been activated Application Guidelines Water Supply Parameters Service Flow 1 9 lpm Water Supply Community or Private Well Potable Water Water Pressure 138 827 kPa Water Temperature 0 6 37 8 C Capacity 757 liters It is essential that the manufacturer s recommended installation maintenance and filter replacement requirements be carried out for the product to perform...

Page 50: ...f water hammer conditions exist you must install a water hammer arrester Contact a plumbing professional if you are uncertain how to check for this condition Do not install on hot water supply lines The maximum operating water temperature of this filter system is 37 8 C Protect filter from freezing Drain filter when temperatures drop below 4 4 C The disposable filter cartridge MUST be replaced eve...

Page 51: ...ace between food Are the appliance doors completely closed Completely close the door and make sure that stored food is not obstructing in the door Is there enough space around the appliance Adjust the installation position to make enough space around the appliance The appliance contains a bad smell Is the fridge or freezer temperature set to Warm Set the fridge or freezer temperature to Mid settin...

Page 52: ...thin one minute after you closed it you may have difficulties because of the pressure inside the appliance Try to open the appliance door again in a few minutes so that the internal pressure stabilizes Door mullion does not fold in and out properly Are front leveling legs extended refrigerator level and doors aligned Once the door baskets are filled the doors may become misaligned preventing the d...

Page 53: ...from the outside Wipe out the dampness with a dry cloth Did you put warm or moist food inside without sealing it in a container Store food in a covered or sealed container Frost has formed in the freezer compartment Doors may not be closed properly Check if the food item inside the appliance is blocking the door and make sure that the door is tightly closed Did you store hot food without cooling i...

Page 54: ...ow enough clearance around the appliance Are objects scattered behind the appliance Remove the scattered objects from behind the appliance Is there an object on top of the appliance Remove the object on top of the appliance The side or front of the appliance is warm There are anti condensation pipes fitted to these areas of the appliance to reduce condensation forming from around the door area The...

Page 55: ... ON for the automatic icemaker button on the control panel For more details on how to use visit LG electronics website or use your smart device Is the temperature of the freezer compartment set too high If the set temperature is too warm ice will be produced slowly or not at all Set the Freezer temperature to 18 C for normal operation of the automatic icemaker Have you been opening the appliance d...

Page 56: ...tes strange Is the taste of water different when comparing it with the taste of water from the previous water purifier Has the purified water or cold water not been used for an extended period of time Has it been a long time since you installed and replaced the filter If an expired filter is used the purification performance may decline It is recommended to replace the filter according to the filt...

Page 57: ...linear compressor was moved while operating Normal operation If the compressor does not stop rattling after three minutes turn the power to the appliance off and then on again Whooshing noises Evaporator fan motor is circulating air through the fridge and freezer compartments Normal Operation Air is being forced over the condenser by the condenser fan Normal Operation Gurgling noises Appliance flo...

Page 58: ... set incorrectly The wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wireless router to 2 4 GHz and connect the appliance to the wireless router To check the router frequency check with your Internet service provider or the router manufacturer The...

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