Leyard Planar PS Series, User Manual

Page: 60 / 62

Planar PS Series 4K Displays User Manual
020-1384-00A
Page | 60
Troubleshooting
Before calling service personnel, please check the following table for a possible cause
of the problem you are experiencing. Please note the following:
•
Perform the adjustments according to "Operating the Display" on page 19.
•
If the problem you are experiencing is not described below, or you cannot correct the
problem, stop using the display and contact Planar’s Technical Support Department. See
"Accessing the Planar Technical Support Website" on page 62.
Issue Check for the following
No image is displayed
Make sure the correct source is selected.
Make sure the main power switch is ON.
Check that the source equipment is operating correctly.
Make sure the input signal is compatible with this display.
The image is not
centered
Make sure the input signal is compatible with this display.
The remote control
doesn’t work
Make sure the batteries are new and installed correctly.
Ensure the remote is aimed at the IR sensor.
Make sure the remote control sensor is plugged in correctly.
Make sure the remote is aimed towards the back of the display where the
sensor is located.
The picture color
looks poor Check the picture settings.
Reset the display