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Introduction

Page | 7

EP Series Ultra HD LCD Displays User Guide
020-1350-01A

Introduction

The Ultra HD resolution Planar EP Series LCD displays offer best-in-class reliability with the
stunning image quality of 4K resolution. The displays come standard with commercial-grade
features - such as 4K@60Hz support through both HDMI and DisplayPort and HDCP 2.2
compliance - which are required for digital signage, corporate, and control room environments.

Also available in touch versions, Ultra HD Planar EP Series displays bring interactivity to the 4K
immersive experience.

Caution:

This manual is intended for use by qualified service persons and end users with

experience installing LCD displays.

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Summary of Contents for Planar EP Series

Page 1: ...Page 1 EP Series Ultra HD LCD Displays User Guide 020 1350 01A User Manual EP Series Ultra HD LCD Displays EP5024K EP5024K T EP5824K EP5824K T EP6524K EP6524K T EPX100 EPX100 T...

Page 2: ...ery precaution has been taken in the preparation of this manual the Company shall not be liable for errors or omissions contained herein or for incidental or consequential damages in connection with t...

Page 3: ...the Cable Clips 16 7 Planar EP Series Standard Inputs 17 Installing the Display 18 8 Before You Begin 18 8 1 Tools Equipment List 18 8 2 Other Things You May Need 18 8 3 Plan Your Installation 18 8 4...

Page 4: ...Menu 42 21 1 Real Time Clock Submenu 44 21 2 Real Time Clock User Mode 45 21 3 Real Time Clock Workday Mode 46 21 4 Real Time Clock Everyday Mode 47 22 Advanced Setup Menu 48 23 Communication Menu 50...

Page 5: ...are Update and Boot Loader Upgrade 69 32 TCP Mode UDP Mode and UART 70 33 SMTP 70 34 Reset Device 71 Signal Compatibility 72 Color Subsampling Support 76 Specifications 77 Dimensions 79 EP5024K 79 EP5...

Page 6: ...EP Series Ultra HD LCD Displays User Guide 020 1350 01A Page 6...

Page 7: ...standard with commercial grade features such as 4K 60Hz support through both HDMI and DisplayPort and HDCP 2 2 compliance which are required for digital signage corporate and control room environments...

Page 8: ...tact your dealer for inspection WARNING Wall mounts must be secure If the display is hung on a wall the wall must be strong enough to hold it Simply mounting it to wallboard or wall paneling won t be...

Page 9: ...cturer 11 Unplug all displays during lightning storms or when unused for long periods of time 12 You must follow all National Electrical Code regulations In addition be aware of local codes and ordina...

Page 10: ...ion Temporary image retention TIR can occur when a static image is displayed continuously for extended periods of time 12 hours or longer An electrical charge differential may build up between the ele...

Page 11: ...nd federal laws Additional resources can be found online at http www planar com about green The crossed out wheelie bin symbol is to notify consumers in areas subject to Waste Electrical and Electroni...

Page 12: ...perature at the top of the wall is predicted to be above the specified ambient temperature for the panel Cooling may be done behind the displays and depending on the wall configuration 4 VESA Mounts G...

Page 13: ...ore cleaning Failure to do so may result in electrical shock or damage Keep the following points in mind when cleaning the surface of the display When the surface of the display becomes dirty wipe the...

Page 14: ...s User Guide 020 1350 01A Page 14 Package Contents Part Description Number Picture LCD Display One per box 1 HDMI Cable HDMI cable 1 USB Cable Connects to a PC for touch functionality touch models onl...

Page 15: ...le Used to receive signals from the remote control 1 Remote Control Used to control the display AAA batteries included 1 Cable Clips Used to clamp and organize the cables 2 Passive Stylus Passive styl...

Page 16: ...P Series Ultra HD LCD Displays User Guide 020 1350 01A 6 Installing the Cable Clips The cable clips included in the Accessory Kit are used to assist with cable management These clips snap into place a...

Page 17: ...ries Ultra HD LCD Displays User Guide 020 1350 01A 7 Planar EP Series Standard Inputs 1 RS232 In 8 DP2 2 LAN 9 VGA 3 HDMI 1 10 PC Audio In 4 HDMI 2 11 IR 5 HDMI 3 12 Audio Out 6 HDMI 4 13 SPDIF Out 7...

Page 18: ...nstallation You should have a detailed plan of how the units are to be configured The plan should include calculations for the following Power maximums reference below by display size EP5014K T 5 unit...

Page 19: ...endations Cable length performance may vary between different cables and sources The recommended maximum cable lengths are as follows HDMI 4K 50 60Hz 8m 25 ft maximum 4K 24 25 30Hz 15m 50 ft maximum 1...

Page 20: ...as PC s SDI modules etc To install an OPS device remove the protective cover on the display and slide the device firmly into position When installed the OPS device will be connected internally to the...

Page 21: ...Display 10 OSD Keypad Keypad Location EP5024K EP5824K and EP6524K The OSD keypad is located on the rear of the display OSD Keypad Buttons Key Descriptions Power Power on Power off Source Source select...

Page 22: ...ypad Location EPX100 The OSD keypad is located on the rear right side of the display OSD Keypad Buttons Key Descriptions Power Power on Power off Source Source selection toggle Menu Right Increase val...

Page 23: ...11 Remote Control Receiver Receiver Location EP5024K EP5824K and EP6524K The remote control receiver is located near the keypad on the rear of the display Use the IR extender cable for operating the r...

Page 24: ...uide 020 1350 01A Receiver Location EPX100 The remote control receiver is located near the keypad on the rear right side of the display Use the IR extender cable for operating the remote from the fron...

Page 25: ...s User Guide 020 1350 01A 12 Installing IR Extender The position of the IR extender will affect the reception of the IR signal To ensure the best IR reception P1 and P2 the two positions marked in the...

Page 26: ...rding to the arrow stickers on the back of the display This will allow for proper ventilation Then select the OSD rotation of landscape or portrait on the OSD menu MAIN MENU OSD SETTINGS OSD ROTATION...

Page 27: ...ge 27 EP Series Ultra HD LCD Displays User Guide 020 1350 01A 16 Using the Remote Control Below is a picture of the remote control and its corresponding Hex codes See the following page for button des...

Page 28: ...e position 10 OPS 40AF 15EA Selects the OPS source 11 HDMI3 40AF 10EF Selects the HDMI source 3 12 PIP 40AF 11EE Selects the Multi Source View 13 Not used 14 HDMI4 40AF 16E9 Selects the HDMI source 4...

Page 29: ...ness 30 CONTRAST 40AF 18E7 Adjusts the contrast 31 AUTO 40AF 1EE1 Synchronizes the display to the source 32 SOURCE 40AF 0FF0 Allows selection of the different sources 33 VOLUME 40AF 1BE4 Decreases the...

Page 30: ...sert the batteries Align and insert two AAA batteries according to their plus and minus ports as indicated in the remote control 3 Close the battery cover Replace the battery cover in the direction of...

Page 31: ...n to temporarily turn off all sound To restore the sound press the MUTE button again Note The analog audio out is variable S PDIF is fixed 16 6 Selecting the Input Source Do one of the following Using...

Page 32: ...the Multi Source View mode Options Off PiP Dual View Quad View Default Off Source 2 Select the second source Options DP1 DP2 HDMI1 HDMI2 HDMI3 HDMI4 VGA OPS Note This function is only available when...

Page 33: ...ure in Picture Options Small Mid Large Note This function is only available when Multi Source Views is set to PiP PIP Position Set the position of the PiP Picture in Picture Options TopR Top Right Top...

Page 34: ...ving Configurations 1 Set up the single or multi source layout as desired 2 Select PRESET1 SAVE PRESET2 SAVE PRESET3 SAVE or PRESET4 SAVE to assign the configuration to one of the preset slots Recalli...

Page 35: ...t one of the following Options User Vivid Cinema Game Sport Default User Contrast Increase or decrease the contrast of picture Press or to select the desired level Range 0 100 Default 50 Brightness In...

Page 36: ...raphics sources Backlight Increase or decrease the intensity of the LCD backlight Press or to select the desired level Range 0 100 Default 80 Color Temp and Gamma Select gamma Options Off 1 85 1 9 1 9...

Page 37: ...erature Select color temperature Options User 3200K 5000K 6500K 7500K 9300K Default 9300K R Gain Adjust the amount of red in bright content Range 0 100 Default 50 G Gain Adjust the amount of green in...

Page 38: ...dark content Range 0 100 Default 50 Gamut Select the range of colors shown on the display Options Native Select the maximum range of colors REC709 Select the color gamut used in HDTV content SMPTE C...

Page 39: ...w tones bass Press or to select the desired level Range 6 6 Default 0 Balance Adjust the balance of the left and right speakers Press or to select the desired level Range 6 6 Default 0 Internal Speake...

Page 40: ...ult 50 OSD V Position Adjust the vertical position of the OSD menu Press or to select the desired level Range 0 100 Default 50 Transparency Submenu to adjust the transparency of the OSD menu Press or...

Page 41: ...ptions English French German Italian Portuguese Spanish Chinese Traditional Chinese Simplified Japanese Default English Splash Screen Select whether a splash screen appears when the monitor is powered...

Page 42: ...just the horizontal position of the image VGA source only Press or to select the desired level Range 0 100 Default 50 V Position Adjust the vertical position of the image VGA source only Press or to s...

Page 43: ...er Guide 020 1350 01A Power LED Enable or disable the status LED Options On Off Default On OPS Power Down Check Allow the display to skip waiting for the OPS module to power down when the display is p...

Page 44: ...de 020 1350 01A 21 1 Real Time Clock Submenu This menu is used to set the internal clock of the display and to power on and power off the display at preset times if desired Current Time Set the year m...

Page 45: ...45 EP Series Ultra HD LCD Displays User Guide 020 1350 01A 21 2 Real Time Clock User Mode User Mode Select the power on off time for each day of the week Options Disable Enable Use the arrow keys to s...

Page 46: ...es Ultra HD LCD Displays User Guide 020 1350 01A 21 3 Real Time Clock Workday Mode Workday Mode Select the power on off time for Monday Friday Saturday and Sunday Options Disable Enable Use the arrow...

Page 47: ...P Series Ultra HD LCD Displays User Guide 020 1350 01A 21 4 Real Time Clock Everyday Mode Everyday Mode Select the power on off time for all days of the week Options Disable Enable Use the arrow keys...

Page 48: ...for fast motion video content Options Off Low Medium High Default Off Power Saving Config Options Wake on VGA Wake on All Always On Default Wake on VGA Note For Wake on VGA and Wake on All the display...

Page 49: ...ns HDMI 1 HDMI2 1080p 4K2K 30Hz DP1 DP2 HDMI 3 HDMI 4 and OPS 1080p 4K2K 30Hz 4K2K 60Hz Default HDMI 1 HDMI2 4K2K 30Hz Other inputs 4K2K 60Hz Note Use the 1080p setting for the broadest support of low...

Page 50: ...ble Network Enable the display s built in Ethernet port Options On Off Default Off IP Address Settings Enable Dynamic IP mode or set the static IP address of the display s Ethernet port Power Status A...

Page 51: ...User Guide 020 1350 01A Load Default Load default communication settings Options No Yes Default No SNMP Configure the Simple Network Management Protocol SNMP settings IP Address Show the IP address o...

Page 52: ...play access the IP Address Settings Menu in the Communication menu Consult your system administrator if you do not know how to configure the parameters shown in the menu The default settings are shown...

Page 53: ...Operating the Display Page 53 EP Series Ultra HD LCD Displays User Guide 020 1350 01A 24 Information Menu This read only menu provides information on the active sources and the latest firmware version...

Page 54: ...Mac support drivers will need to be installed which can be found on http www planar com support The EPX100 T can support a fine tip stylus containing a tip width of at least 2 mm and a tip length of a...

Page 55: ...The VCOM driver can be found on http www planar com support Note RS232 commands over LAN can be achieved by opening a TCP connection to Port 23 to the display The LAN control functionality is most fre...

Page 56: ...HD LCD Displays User Guide 020 1350 01A 27 Installation Use the following instructions to install the VCOM driver 1 Launch the vcomsetup exe file 2 You may see a security warning similar to the follo...

Page 57: ...er Guide 020 1350 01A 3 The vcomsetup exe installer installs both the VCOM virtual serial port and also a utility WinPcap for finding your displays on the network Follow the steps in the two installer...

Page 58: ...1350 01A 4 When the installers are finished you will see a VCOM icon on your desktop and you find two new folders in your start menu IC Plus corp with VCOM sub folder and WinPcap If you need to uninst...

Page 59: ...020 1350 01A 28 Configuring VCOM Use the VCOM shortcut to launch the VCOM setup utility The utility starts up on the Device Info page shown below The controls on this page allow you to find and config...

Page 60: ...HD LCD Displays User Guide 020 1350 01A Click on COM Mapping to display the COM Mapping page shown below The controls on this page allow you to make virtual COM ports and select the display to which y...

Page 61: ...ction searches for any devices that are connected to the same network segment maximum of 254 devices as your PC Any devices found will be listed in the Device Info table 29 2 Search By IP On the Devic...

Page 62: ...re the network settings of the selected device We recommend using the on screen menus or the web interface described in the User Guide instead of this function Note To cancel this function scroll to t...

Page 63: ...virtual COM port click the Add icon on the COM Mapping page to open the following dialog window Select the display you want to control from the table and accept defaults as shown Make a note of the CO...

Page 64: ...LCD Displays User Guide 020 1350 01A You can view details for the virtual COM port device using Device Manager shown below 29 6 Removing a COM Port On the COM Mapping page select the COM port you want...

Page 65: ...do not need to use the web service and can skip this section 30 Login When you direct your browser to the network IP address of the display you are prompted to login as shown here The default ID is ad...

Page 66: ...Setting Up Email Alerts Page 66 EP Series Ultra HD LCD Displays User Guide 020 1350 01A When you first login you will see the System Status page as shown here...

Page 67: ...e menu items 31 1 Authentication Configuration Set user ID and password for login to the web service 31 2 System IP Configuration You can view and or change the network settings here However for best...

Page 68: ...s assigned to the network interface Nickname Enter a device tag up to 12 characters This tag will appear in email alerts which help you identify the source of the alert 31 4 Load Default Setting 1 Cli...

Page 69: ...t Loader Upgrade In most cases you will not need to update firmware for the network interface If you do contact Planar s Technical Support Department See Accessing Planar s Technical Support Website o...

Page 70: ...with more information 33 SMTP Your network administrator must provide information for the following fields Enable SMTP Make sure this checkbox is checked Port 25 is the default SMTP Server Address Na...

Page 71: ...can edit the subject and body of the email warnings which are sent when there is a power status change source change and signal lost The SMTP 04 and 05 warnings are not used 34 Reset Device Click the...

Page 72: ...750 x x x x VESA CVT 1024x768 60 004 48 363 65 000 x x x x VESA DMT 1024x768 70 069 56 476 75 000 x x x x VESA DMT 1024x768 75 029 60 023 78 750 x x x x VESA DMT 1024x768 84 997 68 677 94 500 x x x x...

Page 73: ...R 1920x1200 49 932 61 816 158 250 x x x x VESA CVT 1920x1200 59 950 74 038 154 000 x x x x VESA CVT R 1680x1050 49 974 54 121 119 500 x x x x VESA CVT 1680x1050 59 954 65 290 146 250 x x x x VESA CVT...

Page 74: ...27 000 x x x x SMPTE 125M CEA 861 F Format 6 7 HDTV 1080i 50 28 125 74 500 x x x x SMPTE 274M CEA 861 F Format 20 1080i 60 33 750 74 250 x x x x SMPTE 274M CEA 861 F Format 5 720p 50 37 500 74 250 x x...

Page 75: ...0 x x x CEA 861 F Format 94 HDMI 1 4b VIC 2 3840x2160 30 67 500 297 000 x x x CEA 861 F Format 95 HDMI 1 4b VIC 3 3840x2160 50 67 500 297 000 x CEA 861 F Format 96 4 2 0 sub sampling 3840x2160 50 135...

Page 76: ...s User Guide 020 1350 01A Color Subsampling Support Video Timing Input RGB 4 4 4 Supported YUV 4 4 4 Supported YUV 4 2 2 Supported YUV 4 2 0 Supported 4K 50 60 Hz DP x x x 4K 50 60 Hz HDMI 1 2 4K 50 6...

Page 77: ...llion Connectivity Standard Inputs DisplayPort 1 2 x 2 HDMI 2 0 x 2 HDMI 1 4b x 2 VGA HDCP 2 2 Yes HDMI 2 0 HDMI 1 4b Audio Output Line out S PDIF out Control and Monitoring LAN RJ45 RS232 In IR Keypa...

Page 78: ...mm x 400 mm VESA 400 mm x 400 mm VESA 600 mm x 400 mm 600 mm x 600 mm Fanless Yes Speakers 10W x 2 built in Usage Recommended Usage 24 x 7 Backlight E LED D LED Backlight Life 30 000 hours min 50 000...

Page 79: ...Dimensions Page 79 EP Series Ultra HD LCD Displays User Guide 020 1350 01A Dimensions EP5024K...

Page 80: ...Dimensions Page 80 EP Series Ultra HD LCD Displays User Guide 020 1350 01A EP5024K T...

Page 81: ...Dimensions Page 81 EP Series Ultra HD LCD Displays User Guide 020 1350 01A EP5824K...

Page 82: ...Dimensions Page 82 EP Series Ultra HD LCD Displays User Guide 020 1350 01A EP5824K T...

Page 83: ...Dimensions Page 83 EP Series Ultra HD LCD Displays User Guide 020 1350 01A EP6524K...

Page 84: ...Dimensions Page 84 EP Series Ultra HD LCD Displays User Guide 020 1350 01A EP6524K T...

Page 85: ...Dimensions Page 85 EP Series Ultra HD LCD Displays User Guide 020 1350 01A EPX100...

Page 86: ...Dimensions Page 86 EP Series Ultra HD LCD Displays User Guide 020 1350 01A EPX100 T...

Page 87: ...t Website on page 88 Issue Check for the following No image is displayed Make sure the correct source is selected Make sure the main power switch is turned ON Check that the source equipment is operat...

Page 88: ...Displays User Guide 020 1350 01A Accessing Planar s Technical Support Website Go to http www planar com support to locate the following support documents and resources User Guide RS232 User Manual Tou...

Page 89: ...Multi Source Audio Source 34 Multiple 70 N Navigating 31 Network Interface 68 69 71 Normal Usage Guidelines 12 O OPS Expansion Slot 20 OSD Menus 29 P Package Contents 14 Precautions 8 12 R Recommended...

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