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Planar LookThru Transparent OLED Display User Manual

020-1380-00B

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Information in this document is subject to change without notice.
Trademark Credits
Planar

LookThru™ is a trademark of Planar Systems, Inc.

All other companies are trademarks or registered trademarks of their respective

companies.
Disclaimer
The information contained in this document is subject to change without notice. Leyard

and Planar Systems, Inc. makes no warranty of any kind with regard to this material.

While every precaution has been taken in the preparation of this manual, the Company

shall not be liable for errors or omissions contained herein or for incidental or

consequential damages in connection with the furnishing, performance, or use of this

material
Warranty and Service Plans
Planar warranty and service plans will help you maximize your investment by providing

great support, display uptime, and performance optimization. From post-sale technical

support, to a full suite of depot services, our services are performed by trained

employees. When you purchase a Planar product, you get more than a display; you get

the service and support you need to maximize your investment. To find the latest

warranty and service information regarding your Planar product, please visit

http://www.planar.com/support

http://www.leyard.com/en/support/

RoHS Compliance Statement
The Planar LookThru LO552 series is fully RoHS compliant.

Part Number: 020-1380-00B

Summary of Contents for 998-1483-00

Page 1: ...Planar LookThru Transparent OLED Display User Manual 020 1380 00B Page 1 User Manual Planar LookThru Transparent OLED Display LO552 LO552 S ...

Page 2: ...in the preparation of this manual the Company shall not be liable for errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material Warranty and Service Plans Planar warranty and service plans will help you maximize your investment by providing great support display uptime and performance optimization From post...

Page 3: ...ntents 15 5 1 Accessories 16 Unpacking and Installing the Display 19 6 Safe Handling 19 7 Environmental Considerations 20 8 Installation Disclaimer 20 9 Requirements for All Installations 20 10 Multiple Displays 22 Operating the Display 23 11 OSD Keypad 23 12 OSD Keypad Buttons 24 13 Using the Remote Control 24 13 1 Display 25 13 2 Remote Control 25 13 3 External Control 25 IR Command Protocol 26 ...

Page 4: ...ubmenu 41 24 4 Menus and Messages Submenu 42 24 5 Schedule Submenu 43 24 6 EDID Submenu 45 25 Tiling 48 25 1 Comments about Frame Compensation 49 25 2 System Settings Submenu 50 26 Information Menu 51 26 1 System Information Submenu 51 26 2 Image Information Submenu 51 26 3 Error Log Submenu 52 Developing Content 53 Signal Compatibility 54 Troubleshooting 58 Maintenance 59 27 Cleaning the Display ...

Page 5: ...Planar LookThru Transparent OLED Display User Manual 020 1380 00B Page 5 Table of Contents 29 Straight Mount Design 65 Accessing Leyard s Technical Support Website 67 Regulatory Information 68 ...

Page 6: ...le mounted ceiling mounted or built into custom fixtures It can also be tiled to create large eye catching video wall arrays Brilliant Picture Quality in a Large Viewing Size The Planar Lookthru offers vibrant colors greater than 100 percent National Television System Committee NTSC performance as well as wide viewing angles with no off axis contrast or brightness limitations The display provides ...

Page 7: ...o may result in fire or electrical shock Contact the dealer for inspection If the display is dropped or the chassis is damaged remove the power plug from the outlet immediately Failure to do so may result in fire or electrical shock Contact the dealer for inspection If the power cord or plug is damaged or becomes hot turn off the main power switch of the display Make sure the power plug has cooled...

Page 8: ...cles and the point where they exit from any of the Planar LookThru displays 9 Use only replacement parts accessories and other components specified by Planar Systems 10 Unplug all Planar LookThru displays during lightning storms or when unused for long periods of time 11 Follow all National Electrical Code regulations In addition be aware of local codes and ordinances when installing the system 12...

Page 9: ...ssed area with a surround trim or other enclosing feature around the Planar LookThru LO552 electronic box ensure adequate openings are provided for proper air flow and ventilation At sea level the maximum ambient operating temperature for the Planar LookThru display cannot exceed 40 C nor be below a minimum ambient operating temperature of 0 C If one of these conditions is exceeded it is up to the...

Page 10: ...n areas subject to Waste Electrical and Electronic Equipment WEEE Directive 2012 19 EU that the product was placed on the market after August 13 2005 and must not be disposed of with other waste Separate collection and recycling of electronic waste at the time of disposal ensures that it is recycled in a manner that minimizes impact to human health and the environment For more information about th...

Page 11: ...2 mm thick Corning Gorilla Glass and a 55 inch diagonal TAMOLED Transparent Active Matrix Organic Light Emitting Diode panel These components are optically bonded together employing the proprietary Planar ERO process Use of Planar ERO results in a combination of optimum optical performance and ruggedness The glass assembly featuring a front surface anti reflective coating is less than 8 mm thick B...

Page 12: ...ons must be made for the proper 5 mm inch spacing Note that the corners of the Display Chassis and the right side viewed from the front of the electronic box are chamfered at a 45º angle allowing a corner or right angle installation of Planar LookThru LO552 displays This is a feature found in all the LO552 family of displays The bottom view of a Planar LookThru LO552 in the figure below illustrate...

Page 13: ... differs from the Standard Model in that the electronic box has been relocated 90º downward compared to the Planar LookThru LO552 It is functionally identical to the Planar LookThru LO552 The Planar LookThru LO552 S can be mounted in upright or inverted in landscape mode or in either orientation in portrait mode A corner installation of multiple LO552 S displays is also possible Note that the Stra...

Page 14: ...e Planar LookThru Transparent OLED Product Family The two models of the Planar LookThru LO552 display family are summarized in the table below Planar LookThru Transparent OLED Model Part Number Description Figure LO552 998 1483 00 Standard Model LO552 S 998 1484 00 Straight Mount Model ...

Page 15: ...uct Family 5 Package Contents Part Description Number Picture Display One per box 1 AC Power Cord North American power cord 1 IR Extender Cable Used to receive signals from the remote control 1 HDMI Cable HDMI cable 1 Remote Control Used to control the display 1 Batteries AA batteries 1 Quick Start Guide Quick start guide 1 ...

Page 16: ...e recommend the use of the Platform Cover that consists of the sheet metal plate and support feet There are two magnetic feet that attach to the steel components of the Display Chassis The figure on the right illustrates the use of the Platform Cover Tiling Hardware The Tiling Hardware can be used in tiled installations either for flat or corner mounts There are four tiling assemblies all made of ...

Page 17: ...Family Cross sign shape for right angle 2x2 Panels T shape for right angle 2x1 This is recommended for use in Nx1 landscape right angle installations or to terminate tiled portrait mode systems Refer to the Multiple Displays section on page 22 for proper use Examples of Tiling Hardware usage is illustrated in the figures below ...

Page 18: ... used with the Planar LookThru LO552 standard version for ceiling wall or tabletop mounting Base Plates support either landscape or portrait orientation and doesn t restrict airflow through the perforations in the electronic box The placement of the mounting holes in the mounting plates accommodate 16 inch centers With the use of connecting plates the Base Plates can attached to an adjacent displa...

Page 19: ...Also grip the underside of the Display Glass in lifting the display from the shipping box We recommend the display be handled by at least two people At no time should the glass be held where the weight of the display is borne by the glass Proper handling is demonstrated in the picture below Be certain any surface where the display s will be placed can safely support the 70 lbs 31 8 kg weight of th...

Page 20: ... display We recommend experimenting with the level and orientation of the illumination 8 Installation Disclaimer Proper installation of the display is the responsibility of the end customer Failure to follow the safety and installation instructions in this manual Content Developer s Guide or Fabricator s Guide or any installation of the display in a manner not described in this manual Content Deve...

Page 21: ...ronic box perpendicular to the counter The leveling feet and counterweight can then be removed safely The perforations in the electronic box are a part of the thermal management system and should never be covered or have any solid surface be located closer than what is defined in the figure below This keep out restriction does not apply under or on top of the Display Chassis We do not recommend th...

Page 22: ...he weight of a display or displays mounted above another should not be borne by the lower display The Display Glass must be properly aligned and plumb before attachment of the tiling hardware The tiling hardware should not be used to bring the Display Glass into alignment This will create a permanent load on the glass Shim and adjust placement of the display at the mounting points to bring the gla...

Page 23: ...Planar LookThru Transparent OLED Display User Manual 020 1380 00B Page 23 Operating the Display Operating the Display 11 OSD Keypad Keypad ...

Page 24: ... Menu Down Decrease volume Menu Menu Exit SRC Source selection toggle 13 Using the Remote Control The Remote Control included with every Planar LookThru LO552 model is shown below An IR sensor is located beneath the perforated cover in the back center of the electronic box The shaded triangles in the figures below indicate the approximate range of coverage of that sensor Note this includes access ...

Page 25: ...igits have been entered the LED should turn off The remote has been programmed Comments The RS 232 command IR Code XXXXX may also be used to program the display only If a valid code is not entered and no keys are pressed for 30 seconds the light will turn off and the remote will exit programming mode To expand the coverage of the remote control an IR sensor with a 112 inch 2850 mm long cable is in...

Page 26: ...modulated pulse of 4 5 ms 16 address bits The default address is 1785 0x06F9 binary 00000110 11111001 16 data bits eight 8 bits for the command followed by the logical inverse of the command An end pulse a modulated pulse of 0 56 ms similar to the modulated pulse in the 0 and 1 bits The end of the modulated pulse constitutes the end of the data transmission The carrier frequency is 38 kHz with the...

Page 27: ...6F90DF2 Number button 2 3 1785 14 0x06F90EF1 Number button 3 4 1785 15 0x06F90FF0 Number button 4 5 1785 16 0x06F910EF Number button 5 6 1785 17 0x06F911EE Number button 6 7 1785 20 0x06F914EB Number button 7 8 1785 25 0x06F919E6 Number button 8 9 1785 27 0x06F91BE4 Number button 9 0 1785 18 0x06F912ED Number button 0 VOL 1785 28 0x06F91CE3 Volume increase VOL 1785 33 0x06F921DE Volume decrease MU...

Page 28: ...the current zone HDMI 4 1785 44 0x06F92CD3 Selects HDMI 4 for the current zone DP 1785 45 0x06F92DD2 Selects DP for the current zone DVI 1785 46 0x06F92ED1 Not used VGA 1785 47 0x06F92FD0 Not used OPS 1785 48 0x06F930CF Not used 14 Locking the Keypad and IR Remote The keypad and IR remote functionality can be locked on the display To lock the keypad go to Main Menu Advanced Settings System Setting...

Page 29: ...er button is pressed This algorithm is run after the display has been on for more than four hours Indication that the power may be removed from is the display status light will be solid green 18 Image Optimization Algorithms There are two image optimization procedures that may be run on the display to keep the image operating in peak performance 1 The first is an automatic process that runs when t...

Page 30: ...he approximate location is identified by the arrow in the figure below The table below indicates what the different LED Indicator colors and blink pattern mean LED On Power Status Condition Green Standby mode Amber Full power mode Green Flashing 1 Hz AC power on Green Flashing 0 5 Hz Powering on from standby Green Flashing 5 Hz Firmware updating Amber Flashing 5 Hz Power supply failure Green and A...

Page 31: ...he power on press MENU The MAIN menu appears 2 Within the menu use and ENTER to navigate through the menus and adjust options 3 Press PREV on the remote control or MENU on the keypad to return to the previous menu To exit the menu system press MENU on the remote control or continue to press MENU on the keypad until the main menu is reached ...

Page 32: ...page 33 Note 4K 60Hz can only be used in Single mode Zone 1 Select the source displayed in Zone 1 Options HDMI 1 HDMI 2 HDMI 3 HDMI 4 DP Default HDMI 1 Zone 2 Select the source displayed in Zone 2 Options HDMI 1 HDMI 2 HDMI 3 HDMI 4 DP Default HDMI 2 Zone 3 Select the source displayed in Zone 3 Options HDMI 1 HDMI 2 HDMI 3 HDMI 4 DP Default HDMI 3 Zone 4 Select the source displayed in Zone 4 Optio...

Page 33: ...ut in orange will be the active layout displayed when the Multi Source View is set to Dual Triple Select from five triple source layout options The layout in orange will be the active layout displayed when the Multi Source View is set to Triple PIP Select from four PiP Picture in Picture layouts The layout in orange will be the active layout displayed when the Multi Source View is set to PiP PIP S...

Page 34: ...ne s corresponding input source is shown in the title bar and the graphic beneath that shows which zone is being adjusted in the current Multi Source View mode and Advanced Layout setting if applicable The current zone can be changed via the menu or by using the ZONE 1 4 keys on the remote control Note Changing the Current Zone setting also changes the Audio Select setting Brightness Adjust the br...

Page 35: ...gh Default Off Diagnostic Color Set the image to monochrome This setting is for use in adjustments to a test pattern and is not stored Options Off Red Green Blue Default Off Color Space Set the color space of the image Options REC601 REC709 RGB RGB Video Auto Default Auto Color Temperature Set the color temperature of the image Options 3200K 5500K 6500K 7500K 9300K Native Default Native Red Gain A...

Page 36: ...8 1 85 1 9 1 95 2 0 2 05 2 1 2 15 2 2 2 25 2 3 2 4 2 45 2 5 2 55 2 6 2 65 2 7 2 75 2 8 Default 2 2 Aspect Ratio Set how the source is treated when the aspect ratio of the input is different than the aspect ratio of the zone it is in If the image does not fill the zone completely the extra margins are black Options Auto 16 9 4 3 Fill Screen Native Letterbox Default Auto Overscan Set the percentage ...

Page 37: ...dio is being played All of the settings in this menu are saved per input The zone s corresponding input source is shown in the title bar Options Zone 1 Zone 2 Zone 3 Zone 4 Default Zone 1 Note Changing the Audio Select setting also changes the Current Zone setting Volume Set the volume of the audio Range 0 100 Default 50 Balance Set the audio balance Range 0 100 Default 50 Mute Mute or unmute the ...

Page 38: ... the Local Dimming setting Up to 10 presets can be saved using this menu more can be saved via the serial command interface If a preset is saved it will appear as Preset 1 Preset 2 and so on If it is not saved it will appear as Empty Recall Apply the setup from the selected preset Range Preset 1 Preset 10 Save Save the current setup for later recall Range Preset 1 Preset 10 Delete Delete the selec...

Page 39: ...Thru Transparent OLED Display User Manual 020 1380 00B Page 39 Navigating Through the Menus 24 Advanced Settings Menu 24 1 Panel Brightness Submenu Intensity Adjusts relative brightness of the panel Range 0 to 100 ...

Page 40: ... is present Low Power The display will enter standby mode if no signal is detected after the specified period of time Wake on Signal The display will enter a reduced power mode if no signal is detected after the specified period of time When in this state the display will turn on when a signal is detected or when any key is pressed on the keypad or IR remote Power Saving Delay Set the number of mi...

Page 41: ...the system IP Address The current network address Use the number keys on the remote to enter this information Subnet Mask The current subnet mask Use the number keys on the remote to enter this information Default Gateway The current default gateway Use the number keys on the remote to enter this information DNS Server The current DNS server Use the number keys on the remote to enter this informat...

Page 42: ...If set to Off the menu never automatically closes Options Off 10 Seconds 30 Seconds 60 Seconds 120 Seconds 240 Seconds Default 60 Seconds Allow Pop Up Messages Suppress messages that pop up automatically When set to No the source status message and the volume slider bar will not be displayed Options Yes or No Default Yes Allow Splash Screen Enable or disable the splash screen during startup Option...

Page 43: ...clock If Use Network Time is unchecked the following settings can be set individually Time Zone Year Month Day Date Hour and Minute Note If Use Network Time is checked and DHCP is unchecked the display will be unable to obtain the network time unless a DNS server is programmed This is done via the DNS Server setting in the Network menu or the serial command interface ...

Page 44: ... If disabled the settings are saved so that the event can be re enabled Frequency The frequency of the event Options are Daily Weekly Weekdays Weekends Action The action to take for the event Options are Turn On Turn Off Recall Backlight Data The preset to recall when the Action is set to Recall or the backlight setting when the Action is set to Backlight ...

Page 45: ... OPS All Program EDID Program the EDID information for the selected connector based on the selections in the EDID submenu EDID Type Set the EDID type to determine the base EDID used for the current connector 4K60 selects an EDID format compliant with HDMI 2 0 and DP 1 2 4K30 selects an EDID format compliant with HDMI 1 4b and DP 1 1 1080P selects an EDID format compliant with HDMI 1 3 and DP 1 1 O...

Page 46: ...Vertical Refresh Rate values If enabled it is calculated based on all of the EDID values except for Vertical Refresh Rate Options Disabled Enabled Note This setting should only be enabled by advanced users Pixel Clock The value of the pixel clock in megahertz Range 0 60000 Horizontal Blanking The number of non active pixel clocks in a line Range 0 1023 Horizontal Front Porch The number of pixel cl...

Page 47: ...ng Through the Menus Vertical Front Porch The number of line times in the vertical front porch Range 0 255 Vertical Sync Width The number of line times in the vertical sync Range 0 255 Revert to Factory Reset the EDID type and timings to the default values for the selected connector ...

Page 48: ...the number of displays in the vertical Unit Column Defines the horizontal address of the display within the titled wall Unit Row Defines the vertical address of the display within the tiled wall Frame Compensation Turns frame compensation on or off Frame Width Defines the amount of frame compensation on the left and right side of the content Frame Height Defines the amount of frame compensation on...

Page 49: ...of an image However even the tiniest of mullions can break up the image oddly Notice the eagle s eye here One way around this is to adjust the image spacing between displays Imagine looking out a window made up of many panes of glass The image seen is partially obscured by the frames mullions but the visual system assembles the image and ignores the bars Note Frame compensation is also known a mul...

Page 50: ...e IR Command Protocol section DisplayPort Type Set the version of DisplayPort that is used by the system Options 1 1 1 2 Default 1 2 Keypad Lock Lock or unlock the keypad When it is enabled all keypad presses will be ignored Options Enable Disable Default Disable IR Remote Lock Lock or unlock the remote control When it is enabled all remote control presses will be ignored Options Enable Disable De...

Page 51: ...ystem Information Submenu This menu displays version information for all programmable parts in the system It also contains the model and serial number 26 2 Image Information Submenu This menu displays image details for the current zone If more than one zone is available the zones can be changed by setting the Current Zone option ...

Page 52: ...Planar LookThru Transparent OLED Display User Manual 020 1380 00B Page 52 Navigating Through the Menus 26 3 Error Log Submenu This menu displays a chronological list of system errors that have occurred ...

Page 53: ...loping Content We strongly recommend using the Planar LookThru OLED Transparent Display Content Developer s Guide at http www planar com products transparent displays oled Use of this guide will both enhance the viewing experience of Planar LookThru LO552 users and maximize the life of the display ...

Page 54: ... DMT 800x600 72 48 077 50 000 x x x VESA DMT 800x600 75 46 875 49 500 x x x VESA DMT 800x600 85 06 53 674 56 250 x x x VESA DMT 848x480 59 659 29 830 31 500 x x x VESA CVT 848x480 74 769 37 684 41 000 x x x VESA CVT 848x480 84 751 42 969 46 750 x x x VESA CVT 1024x768 60 48 363 65 000 x x x VESA DMT 1024x768 70 56 476 75 000 x x x VESA DMT 1024x768 75 03 60 023 78 750 x x x VESA DMT 1024x768 85 03...

Page 55: ... x x x VESA DMT 1280x1024 75 02 79 976 135 000 x x x VESA DMT 1280x1024 85 02 91 146 157 500 x x x VESA DMT 1360x768 60 47 712 85 500 x x x VESA DMT 1400x1050 49 965 54 113 100 000 x x x VESA CVT 1400x1050 60 64 7 101 00 x x x VESA CVT R 1400x1050 60 65 317 121 750 x x x VESA CVT 1400x1050 74 867 82 278 156 000 x x x VESA CVT 1600x1200 60 75 000 162 000 x x x VESA DMT 1920x1080 49 929 55 621 141 5...

Page 56: ... R 3840x2160 50 110 500 442 000 x x VESA CVT R 3840x2160 60 133 313 533 250 x x VESA CVT R Apple Mac 640x480 66 59 x x x 832x624 75 087 49 107 55 000 x x x 1024x768 59 278 48 193 64 000 x x x 1024x768 74 927 60 241 80 000 x x x 1152x870 75 062 68 681 100 000 x x x SDTV 480i 60 x x x SMPTE 125M CEA 861 F Formats 6 7 576i 50 x x x ITU R BT 601 CEA 861 F Formats 21 22 EDTV 480p 60 31 469 27 000 x x x...

Page 57: ...x x SMPTE 274M CEA 861 F Format 34 1080p 50 56 250 148 500 x x x SMPTE 274M CEA 861 F Format 31 1080p 60 67 500 148 500 x x x SMPTE 274M CEA 861 F Format 16 UHDTV 3840x2160 24 54 000 297 000 x x x CEA 861 F Format 93 HDMI 1 4b VIC 1 3840x2160 25 56 250 297 000 x x x CEA 861 F Format 94 HDMI 1 4b VIC 2 3840x2160 30 67 500 297 000 x x x CEA 861 F Format 95 HDMI 1 4b VIC 3 3840x2160 50 67 500 297 000...

Page 58: ...r to the LED Indicators section on page 30 for information on how to monitor the real time status of the video board Possible Problem The power switch is toggled and nothing happens Items to check Make sure the AC power cable is securely connected at both ends and that AC power is available There are two fuses in the AC power receptacle These are 5A 250V 5 x 20mm FST fuses Have a qualified technic...

Page 59: ...ely from the glass cleaner i e don t mix them Ideally use different towels for each liquid Note IPA is flammable DO NOT USE IPA NEAR AN OPEN FLAME OR OTHER IGNITION SOURCE DO NOT allow either the glass cleaning solution or IPA to enter the electronic box or the gap between the backside of the Display Glass and the Display Chassis Apply the cleaning liquid glass cleaner or IPA sparingly to the towe...

Page 60: ...with the perimeter silicone seal and don t allow any liquid into the gap between the backside of the Display Glass and the Display Chassis There is no AR coating on the backside of the Display Glass The back side of the display has a protective plastic film that will scratch easier than the front glass Be careful not to press too hard when cleaning this surface as particulates can scratch this fil...

Page 61: ...d Planar UltraRes App Mechanical Display Dimensions inches mm 48 2 1223 x 31 4 796 x 11 9 301 48 2 1223 x 40 6 1030 x 5 3 134 Display Weight lbs kg 70 0 31 8 59 5 27 0 Mounting Five primary M6 five secondary M6 Fanless Yes Usage Recommended Usage 18 hours day moving image 75 nits average luminance Luminous Life 30 000 hours Power Electrical Power Consumption Max White Screen 300W Power Consumption...

Page 62: ...ht Mount Environmental Storage Temperature 25º to 65º C Operating Temperature 0º to 40º C Storage Humidity 5 to 95 RH Operating Humidity 20 to 95 RH Operating Altitude 0ft to 10Kft 0m to 3000m Regulatory Compliance FCC Class A cTUVus CE Time to 50 of initial brightness operating at 25 º C with a moving image and 75 nits average luminance ...

Page 63: ...nar LookThru Transparent OLED Display User Manual 020 1380 00B Page 63 Line Drawings Line Drawings Note 3D models are available at http www planar com products transparent displays oled 28 Standard Design ...

Page 64: ...Planar LookThru Transparent OLED Display User Manual 020 1380 00B Page 64 Line Drawings ...

Page 65: ...Planar LookThru Transparent OLED Display User Manual 020 1380 00B Page 65 Line Drawings 29 Straight Mount Design ...

Page 66: ...Planar LookThru Transparent OLED Display User Manual 020 1380 00B Page 66 Line Drawings ...

Page 67: ...planar com support or contact the Leyard and Planar support team to locate the following support documents and resources User Manual RS232 User Manual Outline drawings Standard warranties Leyard support hotline number and email Visit http www planar com products transparent displays oled for the Planar LookThru Fabricator s Guide and the Planar LookThru Content Developer s Guide ...

Page 68: ...t This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Industry Canada ICES 003 ...

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