Troubleshooting
Setup troubleshooting
Power light is not lit
Make sure you have disconnected the power supply cord from the wall outlet and then from the printer.
1
Plug the cord all the way into the power supply on the printer.
2
Plug the cord into an electrical outlet that other electrical devices have been using.
1
2
3
If the
light is not on, press
.
Software does not install
The following operating systems are supported:
•
Windows 2000 with Service Pack 3 or later
•
Windows XP
•
Windows Vista
Solution 1
Check that your computer meets the minimum system requirements listed on the box.
Solution 2
1
Check the USB cable for any obvious damage.
2
Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the
USB symbol.
3
Firmly plug the square end of the USB cable into the back of the printer.
Solution 3
1
Turn off and then restart your computer.
2
Click
Cancel
on all New Hardware Found screens.
3
Insert the CD, and then follow the instructions on the computer screen to reinstall the software.
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Summary of Contents for Z1300 - Single Function Color Inkjet Printer
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