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Lexmark XM5100 Series User Manual Download Page 255

Area

Area name

8

Automatic document feeder (ADF)

Paper jam in the front cover

CAUTION—HOT SURFACE: 

The inside of the printer might be hot. To reduce the risk of injury from a hot

component, allow the surface to cool before touching it.

1

Open the front cover and the multipurpose feeder.

2

1

Clearing jams

255

Summary of Contents for XM5100 Series

Page 1: ...XM5100 and XM5200 Series User s Guide June 2017 www lexmark com Machine type s 7463 Model s 096 296 297...

Page 2: ...ing the home screen 16 Using the touch screen buttons 18 Setting up and using the home screen applications 20 Finding the IP address of the printer 20 Finding the IP address of the computer 20 Accessi...

Page 3: ...87 Printing from a mobile device 88 Printing from a ash drive 89 Printing con dential and other held jobs 91 Printing information pages 92 Canceling a print job 93 Copying 94 Making copies 94 Copying...

Page 4: ...sh drive 139 Understanding the scan options 141 Understanding the printer menus 144 Menus list 144 Paper menu 145 Reports Menu 156 Network Ports menu 158 Security menu 171 Settings menu 178 Help menu...

Page 5: ...estoring factory default settings 252 Clearing jams 253 Avoiding jams 253 Identifying jam locations 254 Paper jam in the front cover 255 Paper jam in the rear door 258 Paper jam in the standard bin 26...

Page 6: ...Contacting customer support 333 Notices 334 Product information 334 Edition notice 334 Power consumption 339 Index 348 Contents 6...

Page 7: ...AZARD To avoid the risk of electrical shock do not place or use this product near water or wet locations CAUTION POTENTIAL INJURY This product uses a laser Use of controls or adjustments or performanc...

Page 8: ...their marked plug in ports This product is designed tested and approved to meet strict global safety standards with the use of speci c manufacturer s components The safety features of some parts may...

Page 9: ...twork Caring for and maintaining the printer Troubleshooting and solving problems User s Guide and Quick Reference Guide The guides are available on the Documentation CD Note These guides are also ava...

Page 10: ...untries and regions See the printed warranty that came with this printer Selecting a location for the printer CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 lb and requires two o...

Page 11: ...oor mounted con gurations require additional furniture for stability You must use either a printer stand or printer base if you are using multiple input options If you purchased a multifunction printe...

Page 12: ...ic model 2 3 4 5 6 7 1 1 Automatic document feeder ADF 2 ADF tray 3 ADF bin 4 Standard bin 5 Printer control panel 6 100 sheet multipurpose feeder 7 Standard 550 sheet tray Learning about the printer...

Page 13: ...he optional 2100 sheet tray must always be at the bottom of a con guration and may be paired with only one optional 250 or 550 sheet tray You may combine three optional 250 or 550 sheet trays and inst...

Page 14: ...tray faceup short edge rst Load up to 150 sheets of plain paper into the ADF tray Scan sizes from 76 2 x 127 mm 3 x 5 inches wide to 216 x 635 mm 8 5 x 25 inches long Scan media weighs from 52 to 120...

Page 15: ...rt on the printer 4 Keypad Enter numbers letters or symbols 5 Start button Start a job depending on which mode is selected 6 Clear All Reset button Reset the default settings of a function such as cop...

Page 16: ...uttons and icons to initiate an action such as copying faxing or scanning to open the menu screen or to respond to messages Note Your home screen may vary depending on your home screen customization s...

Page 17: ...Held Jobs Search for one or more of the following items User name for held or con dential print jobs Job names for held jobs excluding con dential print jobs Pro le names Bookmark container or print...

Page 18: ...dress when accessing the Embedded Web Server so you can view and remotely con gure printer settings even when you are not physically near the printer Using the touch screen buttons Note Your home scre...

Page 19: ...tons Touch To Accept Save a setting Cancel Cancel an action or a selection Exit a screen and return to the previous screen without saving changes Reset Reset values on the screen Understanding the pri...

Page 20: ...numbers separated by periods such as 123 123 123 123 Finding the IP address of the computer For Windows users 1 In the Run dialog box type cmd to open the command prompt 2 Type ipconfig and then look...

Page 21: ...d print both sides of a card on a single page For more information see Setting up Card Copy on page 23 Fax Scan a document and then send it to a fax number For more information see Faxing on page 113...

Page 22: ...m the printer home screen Note The printer must have permission to access the network folder FTP site or Web site where the bookmark is stored From the computer where the bookmark is stored use sharin...

Page 23: ...int when the application is used Default contrast setting Specify a setting to increase or decrease the level of contrast when a copy of the scanned card is printed Select Best for Content if you want...

Page 24: ...by periods such as 123 123 123 123 2 Click Settings Apps Apps Management Multi Send 3 From the Pro les section click Add and then customize the settings Notes See the mouse over help beside each eld f...

Page 25: ...rect type the correct IP address of the host computer where the speci ed destination is located For more information on obtaining the IP address of the host computer see Finding the IP address of the...

Page 26: ...ation le for one or multiple applications For one application a Navigate to Settings Apps Apps Management select an application Con gure b Export or import the con guration le Notes If a JVM Out of Me...

Page 27: ...Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic component...

Page 28: ...urn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going...

Page 29: ...r board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors 1 2 3 1 Lexmark Int...

Page 30: ...5 Reattach the shield and then align the screws with the holes 1 2 6 Tighten the screws on the shield Additional printer setup 30...

Page 31: ...les going into the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch something metal on the printer rst before touching any control...

Page 32: ...e controller board access cover Installing an optional card CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up t...

Page 33: ...1 Access the controller board For more information see Accessing the controller board on page 27 2 Unpack the optional card Warning Potential Damage Avoid touching the connection points along the edge...

Page 34: ...ION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord f...

Page 35: ...the ISP 3 Screws for attaching the ISP mounting bracket to the controller board shield 4 Plastic bracket 4 Remove the metal cover from the ISP opening a Loosen the screw b Lift the metal cover and th...

Page 36: ...til it clicks into place Note Make sure that the plastic bracket has latched completely and that the plastic bracket is seated rmly on the cage 6 Install the ISP on the plastic bracket Note Hold the I...

Page 37: ...SP is seated between the guides of the plastic bracket 8 Use the provided thumbscrew for the ISP to attach the plastic bracket to the ISP Note Turn the screw clockwise enough to hold the ISP in place...

Page 38: ...rovided screws to secure the ISP mounting bracket to the controller board shield 10 Tighten the thumbscrew that is attached to the ISP Warning Potential Damage Do not screw it on too tightly Additiona...

Page 39: ...rinter off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the...

Page 40: ...3 Locate the appropriate connector on the controller board cage Note If an optional ISP is currently installed then the printer hard disk must be installed onto the ISP Additional printer setup 40...

Page 41: ...ISP and then press the printer hard disk down until the standoffs are in place Installation warning Hold only the edges of the printed circuit board assembly Do not touch or press on the center of the...

Page 42: ...sk to the holes in the controller board cage and then press the printer hard disk down until the standoffs are in place Installation warning Hold only the edges of the printed circuit board assembly D...

Page 43: ...s to attach the printer hard disk mounting bracket c Insert the plug of the printer hard disk interface cable into the receptacle of the controller board Note The plugs and receptacles are color coded...

Page 44: ...or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any...

Page 45: ...nents or connectors 1 Access the controller board For more information see Accessing the controller board on page 27 2 Unplug the printer hard disk interface cable from the controller board leaving th...

Page 46: ...3 Remove the screws holding the printer hard disk in place 4 Remove the printer hard disk 5 Set aside the printer hard disk Additional printer setup 46...

Page 47: ...ter For more information on installing a caster base optional 250 or 550 sheet tray spacer or 2100 sheet tray see the setup sheet that came with the option Installing optional trays The printer suppor...

Page 48: ...ny packing material from inside the tray 5 Insert the tray into the base 6 Place the tray near the printer 7 Lock the wheels of the caster base to secure the printer then align the printer with the tr...

Page 49: ...8 Connect the power cord to the printer then to a properly grounded electrical outlet and then turn on the printer Additional printer setup 49...

Page 50: ...htning storm CAUTION POTENTIAL INJURY To avoid the risk of re or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and...

Page 51: ...ndard wall jack RJ 11 DSL lter or VoIP adapter or any other adapter that allows you to access the telephone line to send and receive faxes 3 Power cord socket Connect the printer to a properly grounde...

Page 52: ...ting up the printer software Installing the printer software 1 Obtain a copy of the software installer package 2 Run the installer and then follow the instructions on the computer screen 3 For Macinto...

Page 53: ...assigned to a wireless network Wired Equivalent Privacy WEP Wi Fi Protected Access WPA and WPA2 are types of security used on a network Preparing to set up the printer on an Ethernet network To con g...

Page 54: ...or WPA2 preshared key or passphrase WPA includes encryption as an additional layer of security The choices are AES or TKIP Encryption must be set for the same type on the router and on the printer or...

Page 55: ...etup Connect the printer to a wireless network using Wi Fi Protected Setup 3 Follow the instructions on the printer display Connecting the printer to a wireless network using Wi Fi Protected Setup Bef...

Page 56: ...eet that came with the wireless network adapter 1 Open a Web browser and then type the printer IP address in the address eld Notes View the printer IP address on the printer control panel The IP addre...

Page 57: ...e IP address 5 Apply the changes For Macintosh users 1 From System Preferences in the Apple menu navigate to the list of printers and then select IP 2 Type the IP address in the address eld 3 Apply th...

Page 58: ...he network connection This page also provides important information that aids network printing con guration Printing a menu settings page From the home screen navigate to Reports Menu Settings Page Pr...

Page 59: ...upported Universal size is 216 x 356 mm 8 5 x 14 inches for one sided and two sided printing When printing on paper less than 210 mm 8 3 inches wide the printer may print at a reduced speed after a pe...

Page 60: ...h guide to the correct position for the size of the paper being loaded until it clicks into place 2 1 Note Use the paper size indicators at the bottom of the tray to help position the guides Loading p...

Page 61: ...de the guide to the correct position for the size of the paper being loaded 3 1 2 Notes Lock the length guide for all paper sizes Use the paper size indicators at the bottom of the tray to help positi...

Page 62: ...crease the paper Straighten the edges on a level surface 5 Load the paper stack with the printable side facedown for one sided printing Note Make sure the paper or envelope is loaded properly One side...

Page 63: ...per into the tray Load paper as shown in the illustration If you are loading envelopes then make sure that the ap side is facing up and the envelopes are on the left side of the tray Loading paper and...

Page 64: ...Make sure the paper is below the solid line which is the maximum paper ll indicator Warning Potential Damage Over lling the tray can cause paper jams Loading paper and specialty media 64...

Page 65: ...dia make sure the paper is below the dashed line which is the alternate paper ll indicator 6 For custom or Universal size paper adjust the paper guides to lightly touch the sides of the stack and then...

Page 66: ...the correct paper size and type to avoid paper jams and print quality problems Loading the 2100 sheet tray CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separate...

Page 67: ...idth guide to the position for A5 LGL OFC FOLIO LTR A4 A5 1 LGL OFC FOLIO LTR A 4 A 5 2 LGL OFC FOLIO LTR A 4 A 5 b Squeeze and then slide the length guide to the position for A5 until it clicks into...

Page 68: ...the A5 length guide until it clicks into place Loading A4 letter legal o cio and folio size paper a Pull up and slide the width guide to the correct position for the size of paper you are loading LGL...

Page 69: ...guide is still attached to the length guide then remove it from its place If the A5 length guide is not attached then proceed to step d c Put the A5 length guide in its holder 2 1 Loading paper and s...

Page 70: ...FOLIO LTR A4 A5 3 Flex the sheets back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface 4 Load the paper stack with the printable side...

Page 71: ...ABC ABC Make sure the paper is below the maximum paper ll indicator Warning Potential Damage Over lling the tray can cause paper jams 5 Insert the tray Note Press the paper stack down while inserting...

Page 72: ...o match the paper loaded in the tray Note Set the correct paper size and type to avoid paper jams and print quality problems Loading the multipurpose feeder 1 Pull down the multipurpose feeder door No...

Page 73: ...that the multipurpose feeder is fully extended and open 3 Slide the width guide to the correct position for the size of the paper you are loading Note Use the paper size indicators on the bottom of t...

Page 74: ...and then fan them Straighten the edges on a level surface Note Avoid touching the printable side of the transparencies Be careful not to scratch them Flex the stack of envelopes back and forth to loos...

Page 75: ...envelopes with the ap side down and on the left of the multipurpose feeder Warning Potential Damage Never use envelopes with stamps clasps snaps windows coated linings or self stick adhesives These en...

Page 76: ...nd then type the printer IP address in the address eld Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123...

Page 77: ...tom paper type name has replaced the custom name Using the printer control panel 1 From the home screen navigate to Paper Menu Custom Names 2 Select a custom name and then type a custom paper type nam...

Page 78: ...home screen navigate to Paper Menu Custom Types 2 Select a custom paper type name and then select a paper type Note Paper is the factory default paper type for all user de ned custom names 3 Touch Su...

Page 79: ...atch the paper loaded in the tray Preprinting perforation and creasing may signi cantly affect the print quality and cause jams or other paper feed problems Before loading the card stock on the tray e...

Page 80: ...ntaminate the printer and the cartridge with adhesive and could void the printer and toner cartridge warranties Do not use labels with exposed adhesive Before loading labels on the tray ex and fan lab...

Page 81: ...be stiff enough to feed properly and may cause jams Note Two sided printing is supported for 60 176 g m2 16 47 lb paper Curl Curl is the tendency for paper to curl at its edges Excessive curl can caus...

Page 82: ...ted using an offset lithographic or engraved printing process Avoid paper with rough or heavily textured surfaces Use inks that are not affected by the resin in toner Inks that are oxidation set or oi...

Page 83: ...waste In addition the company encourages purchasing paper from suppliers who demonstrate their commitment to sustainable forestry practices Lexmark does not endorse speci c suppliers although a conve...

Page 84: ...zes types and weights of paper they support Note For an unlisted paper size select the closest larger listed size Paper sizes supported by the printer Note When printing on paper less than 210 mm 8 3...

Page 85: ...9 in X X X 10 Envelope 105 x 241 mm 4 1 x 9 5 in X X X DL Envelope 110 x 220 mm 4 3 x 8 7 in X X X C5 Envelope 162 x 229 mm 6 38 x 9 01 in X X X B5 Envelope 176 x 250 mm 6 93 x 9 84 in X X X 1 If your...

Page 86: ...pported in long edge orientation 3 Universal is supported in ADF only if the width is from 76 mm 3 in to 216 mm 8 5 in and the length is from 127 mm 5 in to 356 mm 14 in Paper types and weights suppor...

Page 87: ...ng the print job 1 From the document that you are trying to print open the Print dialog 2 If necessary adjust the settings 3 Send the print job Adjusting toner darkness 1 Open a Web browser and then t...

Page 88: ...to any Google Cloud Print ready printer 1 From the home screen of your mobile device launch an enabled application 2 Tap Print and then select the printer 3 Send the print job Printing from a mobile d...

Page 89: ...e when the printer requires attention such as when a jam has occurred then the printer ignores the ash drive If you insert the ash drive while the printer is processing other print jobs then Busy appe...

Page 90: ...printing If you leave the ash drive in the printer after leaving the initial USB menu screen then touch Held Jobs on the home screen to print les from the ash drive Supported ash drives and le types N...

Page 91: ...PIN is set from the computer It must be four digits using the numbers 1 9 Repeat Job Expiration Print and store print jobs in the printer memory Verify Job Expiration Print one copy of a print job an...

Page 92: ...P address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the...

Page 93: ...anel touch Cancel Job or press on the keypad 2 Touch the print job you want to cancel and then touch Delete Selected Jobs Note If you press on the keypad then touch Resume to return to the home screen...

Page 94: ...photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a...

Page 95: ...er left corner 2 From the home screen navigate to Copy Content Photo 3 From the Content Source menu navigate to Photo Film Copy It Note If you have more photos to copy then place the next photo on the...

Page 96: ...om select the size of the original document 4 Navigate to Copy to select the tray containing the letterhead Copy It 5 If there are no trays that support letterhead then navigate to Manual Feeder selec...

Page 97: ...on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF...

Page 98: ...ransparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you...

Page 99: ...by 1 Touching Copy to or Copy from after setting Scale manually changes the scale value back to Auto Note Auto is the factory default setting This automatically adjusts the scan image of the original...

Page 100: ...ollated 1 Load an original document faceup short edge rst into the ADF tray or facedown on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or thin media suc...

Page 101: ...tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the...

Page 102: ...touch Finish the job Placing information on copies Placing a header or footer on pages 1 Load an original document faceup short edge rst into the ADF tray or facedown on the scanner glass Notes Do no...

Page 103: ...ing a copy job while pages are being printed 1 From the printer control panel touch Cancel Job or press on the keypad 2 Touch the job you want to cancel and then touch Delete Selected Jobs Note If you...

Page 104: ...e in value hold the button for two seconds or more Darkness This option lets you adjust how light or dark the copies are in relation to the original document Sides Duplex This option lets you make one...

Page 105: ...nning jobs into a single job Edge Erase This removes smudges or marks around the edges of a document You can choose to remove an equal area around all four sides of the paper or pick a particular edge...

Page 106: ...of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings E mail FTP Settings E mail Settings...

Page 107: ...an e mail shortcut using the printer control panel 1 From the home screen navigate to E mail Recipient type an e mail address To create a group of recipients touch Next address and then type the next...

Page 108: ...ess using the keypad and then enter the shortcut number Notes To enter additional recipients touch Next address and then enter the address or shortcut number you want to add You can also enter an e ma...

Page 109: ...e rst into the ADF tray or facedown on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place thes...

Page 110: ...t This option lets you save the current settings as a shortcut by assigning a shortcut name Note Selecting this option automatically assigns the next available shortcut number Original Size This optio...

Page 111: ...output type for the scan image Select one of the following PDF Use this to create a single le with multiple pages This can be sent as a secured or compressed le TIFF Use this to create multiple les o...

Page 112: ...s multiple scanning jobs into a single job Edge Erase This removes smudges or marks around the edges of a document You can choose to remove an equal area around all four sides of the paper or pick a p...

Page 113: ...e business other entity or individual For more information see Regulatory notices for telecommunication terminal equipment on page 341 To enter your fax setup information use the printer control panel...

Page 114: ...tings Fax Settings Analog Fax Setup 3 In the Fax Name eld type the name to be printed on all outgoing faxes 4 In the Fax Number eld enter the printer fax number 5 Click Submit Choosing a fax connectio...

Page 115: ...he printer 2 Connect the other end of the telephone cable to an active analog wall jack Notes You can set the printer to receive faxes automatically Auto Answer On or manually Auto Answer Off If you w...

Page 116: ...n for the printer Otherwise the printer does not receive faxes even if you have set it to receive faxes automatically Connected to the same telephone wall jack PHONE LINE 1 Connect one end of the tele...

Page 117: ...phone cable to an active analog wall jack Notes If you have only one telephone number on your line then set the printer to receive faxes automatically Set the printer to pick up calls two rings after...

Page 118: ...onnect the telephone to the telephone port of the printer Notes This setup works best if you are using voice mail more often than fax and if you subscribe to a distinctive ring service When you answer...

Page 119: ...channels voice and Internet Telephone and fax signals travel through the voice channel and internet signals pass through the other channel Install a DSL lter to minimize interference between the two c...

Page 120: ...the risk of electrical shock do not use the fax feature during a lightning storm 1 Connect one end of the telephone cable to the line port of the printer 2 Connect the other end of the cable to the po...

Page 121: ...hen plug the printer and telephone into the splitter To check the splitter plug an analog telephone into the splitter and then listen for a dial tone Setting up fax using cable modem connection CAUTIO...

Page 122: ...e printer 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem 3 Connect your analog telephone to the telephone port of the printer Note To check if t...

Page 123: ...OCK HAZARD To avoid the risk of electrical shock do not set up this product or make any electrical or cabling connections such as the power cord fax feature or telephone during a lightning storm CAUTI...

Page 124: ...f you are connecting to a serial or cascaded telephone system Part name Part number Lexmark adapter plug 40X8519 Connecting the printer to a non RJ11 wall jack 1 Connect one end of the telephone cable...

Page 125: ...e for fax machines modems and answering machines The F port is for telephones Connect the printer to any of the N ports N F N PHONE LINE 1 Connect one end of the telephone cable to the line port of th...

Page 126: ...e printer to answer Note The factory default setting for distinctive rings is On This sets the printer to answer single double and triple ring patterns a From the home screen navigate to Settings Fax...

Page 127: ...The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Security...

Page 128: ...driver con gure and enable it in the Con guration tab For Macintosh users 1 With a document open choose File Print 2 Select the printer 3 Enter the recipient fax number and then con gure other fax set...

Page 129: ...time 1 Load an original document faceup short edge rst into the ADF tray or facedown on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such a...

Page 130: ...cut using the printer control panel 1 From the home screen touch Fax and then enter the fax number Note To create a group of fax numbers touch Next number and then enter the next fax number 2 Touch 3...

Page 131: ...owser and then type the printer IP address in the address eld Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 1...

Page 132: ...ted Jobs screen appears the selected jobs are deleted and then the home screen appears Holding and forwarding faxes Holding faxes This option lets you hold received faxes from printing until they are...

Page 133: ...e setting selected in the Forward to menu 6 Click Submit Understanding the fax options Content This option lets you specify the content type and source of the original document Select from the followi...

Page 134: ...d then changes the Sides Duplex and Binding settings to match the orientation Binding This speci es if the original document is bound on the long edge or short edge side Scan Preview This option lets...

Page 135: ...transmission log or transmission error log Multifeed Sensor This detects when the ADF picks more than one sheet of paper at a time and then shows an error message Note This option is supported only in...

Page 136: ...ner lets you scan documents directly to a File Transfer Protocol FTP server Only one FTP address may be sent to the server at a time When an FTP destination has been con gured by your system support p...

Page 137: ...n touch OK Notes If the name or number is incorrect then touch Cancel and then reenter the information If you enter a number that is already in use then you are prompted to select another number Scann...

Page 138: ...FTP shortcut number 4 Touch Send It Scanning an FTP using the address book 1 Load an original document faceup short edge rst into the ADF tray or facedown on the scanner glass Notes Do not load postc...

Page 139: ...en a Web browser and then type the printer IP address in the address eld Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by period...

Page 140: ...k 1 Open the printers folder and then select your printer Note If your printer is not in the list then add your printer 2 Open the printer properties and then adjust the settings as necessary 3 From t...

Page 141: ...you set the output type for the scan image Select one of the following PDF Use to create a single le with multiple pages Secure PDF Use to create an encrypted PDF le that protects the le contents from...

Page 142: ...al document was printed using an inkjet printer Magazine The original document is from a magazine Newspaper The original document is from a newspaper Other The original document was printed using an a...

Page 143: ...ransmission log or transmission error log Multifeed Sensor This detects when the ADF picks more than one sheet of paper at a time and then shows an error message Note This option is supported only in...

Page 144: ...arallel x Serial x SMTP Setup Edit Security Setups Miscellaneous Security Settings Con dential Print Erase Temporary Data Files Security Audit Log Set Date and Time Settings Help Manage Shortcuts Opti...

Page 145: ...and the trays have the same settings then the trays are automatically linked When one tray is empty the print job continues using the linked tray Con gure MP menu Use To Con gure MP Cassette Manual F...

Page 146: ...e linked When one tray is empty the print job continues using the linked tray The A6 paper size is supported only in Tray 1 and in the multipurpose feeder Tray x Type Plain Paper Card Stock Transparen...

Page 147: ...eder Size to appear as a menu The multipurpose feeder does not automatically detect paper size The paper size value must be set MP Feeder Type Plain Paper Card Stock Transparency Recycled Labels Bond...

Page 148: ...d Notes Plain Paper is the factory default setting From the Paper menu set Con gure MP to Manual for Manual Paper Type to appear as a menu Manual Envelope Size 7 3 4 Envelope 9 Envelope 10 Envelope DL...

Page 149: ...requested paper size is not available Notes All Listed is the factory default setting All available substitutions are allowed Off indicates that no size substitutions are allowed Setting a size substi...

Page 150: ...lt setting Envelope Texture Smooth Normal Rough Specify the relative texture of the envelopes loaded in a speci c tray Note Normal is the factory default setting Rough Envelope Texture Rough Specify t...

Page 151: ...ock Weight Light Normal Heavy Specify the relative weight of the card stock loaded Note Normal is the factory default setting Transparency Weight Light Normal Heavy Specify the relative weight of the...

Page 152: ...oaded Note Normal is the factory default setting Colored Weight Light Normal Heavy Specify the relative weight of the colored paper loaded Note Normal is the factory default setting Light Weight Light...

Page 153: ...ad as the paper type Preprinted Loading Duplex Off Determine and set two sided printing for all print jobs with Preprinted as the paper type Colored Loading Duplex Off Determine and set two sided prin...

Page 154: ...specialty media type with a factory default custom type name or a user de ned custom name created from the Embedded Web Server or from MarkVisionTM Professional Notes Paper is the factory default set...

Page 155: ...ton is the factory default setting for custom scan sizes 1 and 2 ADF Media Type is the factory default setting for custom scan sizes 3 4 5 and 6 8 5 inches is the U S factory default setting for Width...

Page 156: ...he height in 1 mm increments Feed Direction Short Edge Long Edge Specify the feed direction if the paper can be loaded in either direction Notes Short Edge is the factory default setting Long Edge app...

Page 157: ...Copy Shortcuts Print a report containing information about copy shortcuts E mail Shortcuts Print a report containing information about e mail shortcuts Fax Shortcuts Print a report containing informat...

Page 158: ...e Notes On is the factory default setting If PCL SmartSwitch is disabled then the printer does not examine incoming data and it uses the default printer language speci ed in the Setup menu PS SmartSwi...

Page 159: ...otes Off is the factory default setting The printer automatically restarts when the setting is changed from the control panel The menu selection is then updated Mac Binary PS On Off Auto Set the print...

Page 160: ...lt setting TCP IP menu To access the menu navigate to either of the following Network Ports Standard Network Standard Network Setup TCP IP Network Ports Network x Network x Setup TCP IP Note This menu...

Page 161: ...current WINS server address Enable DDNS Yes No View or change the current DDNS setting Note Yes is the factory default setting Enable mDNS Yes No View or change the current mDNS setting Note Yes is th...

Page 162: ...d the access point wireless router are pressed within a given period of time Start PIN Method connects the printer to a wireless network when a PIN on the printer is entered into the wireless settings...

Page 163: ...SmartSwitch On Off Set the printer to automatically switch to PCL emulation when a print job received through a USB port requires it regardless of the default printer language Notes On is the factory...

Page 164: ...rk buffers The printer automatically restarts when the setting is changed from the printer control panel The menu selection is then updated Job Buffering Off On Auto Temporarily store print jobs in th...

Page 165: ...speci ed in the Setup menu if PS SmartSwitch is set to Off PS SmartSwitch On Off Set the printer to automatically switch to PS emulation when a print job received through a serial port requires it reg...

Page 166: ...s print jobs only if the printer is busy processing data from another input port Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu...

Page 167: ...the USB port Serial x menu Note This menu appears only when an optional serial card is installed Use To PCL SmartSwitch On Off Set the printer to automatically switch to PCL emulation when a print jo...

Page 168: ...e size of the other link buffers and whether Resource Save is set to On or Off To increase the maximum size range for the Serial Buffer disable or reduce the size of the parallel serial and network bu...

Page 169: ...he Serial Option 1 Serial Option 2 or Serial Option 3 menus Data Bits 7 8 Specify the number of data bits sent in each transmission frame Note 8 is the factory default setting Parity Even Odd None Ign...

Page 170: ...SSL will be used SMTP Server Authentication No authentication required Login Plain CRAM MD5 Digest MD5 NTLM Kerberos 5 Specify the type of user authentication required for scan to e mail privileges N...

Page 171: ...Kerberos Setup Kerberos Setup Active Directory LDAP LDAP GSSAPI Password PIN Edit settings for Internal Accounts NTLM Simple Kerberos Setup Kerberos Setup Active Directory LDAP Password and PIN Edit...

Page 172: ...minutes is the factory default setting Security Reset Jumper No Effect Access controls No Security Reset factory security defaults Adjust the security settings Notes No Effect means the reset has no...

Page 173: ...then all con dential jobs held in the printer memory are deleted Repeat Job Expiration Off 1 hour 4 hours 24 hours 1 week Set a limit on how long the printer stores print jobs Verify Job Expiration O...

Page 174: ...to erase temporary data les without having to turn off the printer for an extended amount of time Highly con dential information should be erased using only the Multiple pass method Security Audit Log...

Page 175: ...is the factory default setting Remote Syslog Server determines the value used to send logs to the remote syslog server Remote Syslog Port identi es the port over which the printer transmits logged eve...

Page 176: ...ed through the printer control panel or EWS No is the factory default setting E mail log wrapped alert determines if the printer sends the administrator an e mail when log entries are wrapping No is t...

Page 177: ...etting Custom Time Zone Setup UTC Offset DST Start Week DST Start Day DST Start Month DST Start Time DST End Week DST End Day DST End Month DST End Time DST Offset Set up the time zone Enable NTP On O...

Page 178: ...View the supply estimates on the control panel Embedded Web Server menu settings and device statistics reports Note Show estimates is the factory default setting Eco Mode Off Energy Energy Paper Pape...

Page 179: ...Simpli ed Chinese Traditional Chinese Japanese Custom Key x Specify a language and custom key information for the keyboard on the display Paper Sizes US Metric Specify the unit of measurement for pap...

Page 180: ...ctory default setting for Right side Displayed Information continued Custom Text x Customize the text to display in the upper corners of the home screen Displayed Information continued Black Toner Spe...

Page 181: ...reen customization Change Language Copy Copy Shortcuts Fax Fax Shortcuts E mail E mail Shortcuts FTP FTP Shortcuts Search Held Jobs Held Jobs USB Drive Pro les and Apps Bookmarks Jobs by User Forms an...

Page 182: ...n Feedback On Off Volume 1 10 Set the button volume and feedback Notes On is the factory default setting for Button Feedback 5 is the factory default setting for Volume Tactile Touchscreen Feedback On...

Page 183: ...the printer enters a lower power state Note 15 minutes is the factory default setting Timeouts Sleep Mode Disabled 1 120 Set the idle time before the printer begins operating in Sleep mode Notes 20 m...

Page 184: ...er is using PostScript emulation Timeouts Job Hold Timeout 5 255 Set the time that the printer waits for user intervention before it holds jobs that require unavailable resources Notes 30 seconds is t...

Page 185: ...ccessibility Settings Headphone Volume 1 10 Set the headphones volume Note 5 is the factory default setting Information Sent to Lexmark Supplies and Page Usage Anonymous On Off Send anonymous device u...

Page 186: ...lex or one sided and then to specify whether the copy should be two sided or one sided Notes 1 sided to 1 sided The original document has print on one side and the copy will also have print on one sid...

Page 187: ...nt Notes Letter is the U S factory default setting A4 is the international factory default setting Copy To Source Tray x Auto Size Match Multipurpose Feeder Specify the paper source for copy jobs Note...

Page 188: ...Specify the overlay text printed on each page of the copy job Note Off is the factory default setting Custom Overlay Specify the custom overlay text Note A maximum of 64 characters is allowed Allow pr...

Page 189: ...ing Negative Image Off On Create a negative image of the original document Note Off is the factory default setting Shadow Detail 4 to 4 Adjust the amount of shadow detail visible on a copy Note 0 is t...

Page 190: ...ing Memory Use All receive Mostly receive Equal Mostly send All send De ne the allocation of non volatile memory between sending and receiving fax jobs Note Equal is the factory default setting Cancel...

Page 191: ...page Notes Off by default is the factory default setting for Fax Cover Page Off is the factory default setting for all other menu items Fax Send Settings Use To Resolution Standard Fine 200 dpi Super...

Page 192: ...r two sided scanning Note Off is the factory default setting Content Type Text Graphics Text Photo Photo Specify the content of the original document Note Text is the factory default setting Content S...

Page 193: ...ax jobs Note Yes is the factory default setting Allow Save as Shortcut On Off Save fax numbers as shortcuts in the printer Note On is the factory default setting Dial Mode Tone Pulse Specify the diali...

Page 194: ...ng Mirror Image Off On Create a mirror image of the original document Note Off is the factory default setting Negative Image Off On Create a negative image of the original document Note Off is the fac...

Page 195: ...lt setting Rings to Answer 1 25 Specify the number of rings before answering an incoming fax job Note 3 is the factory default setting Auto Answer Yes No Set the printer to receive faxes automatically...

Page 196: ...Enable forwarding of received faxes to another recipient Note Print is the factory default setting Forward to Fax E mail FTP LDSS eSF Specify the type of recipient to which faxes are forwarded Notes...

Page 197: ...ify the source of the paper used for printing logs Note Tray 1 is the factory default setting Logs Display Remote Station Name Dialed Number Specify whether printed logs display the dialed number or t...

Page 198: ...alls Note All Rings is the factory default setting Fax Mode Fax Server Setup menu Fax Mode sends the fax job to a fax server for transmission Use To To Format Enter speci c fax information Reply Addre...

Page 199: ...ote 5 is the factory default setting Orientation Portrait Landscape Specify the orientation of the scanned image Note Portrait is the factory default setting Original Size Letter Legal Executive Folio...

Page 200: ...t Always On Send a copy of the e mail to the sender Note Never appears is the factory default setting E mail Server Setup Max E mail size 0 65535 KB Specify the maximum e mail size Note E mails bigger...

Page 201: ...g hard disk is installed Off is the factory default setting for Secure PDF and Searchable PDF Secure PDF requires you to enter your password twice Content Type Text Graphics Text Photo Photo Specify t...

Page 202: ...A6 JIS B5 Difficult Media Letter Difficult Media A5 Difficult Media Legal Difficult Media A4 Custom Scan Size x Book Original Business Card 3 x 5 in 4 x 6 in Specify the size of the original document...

Page 203: ...n is the factory default setting TIFF Compression LZW JPEG Specify the format used in compressing TIFF les Note LZW is the factory default setting Transmission Log Print log Do not print log Print onl...

Page 204: ...Dropout Color Dropout None Red Green Blue Default Red Threshold 0 255 Default Green Threshold 0 255 Default Blue Threshold 0 255 Specify which color to drop and to adjust the dropout setting for each...

Page 205: ...use of the cc and bcc elds Note Off is the factory default setting FTP Settings menu Use To Format PDF pdf TIFF tif JPEG jpg XPS xps RTF rtf TXT txt Specify the le format Note PDF pdf is the factory...

Page 206: ...ransmits content in color Note On is the factory default setting Resolution 75 dpi 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Specify the quality of the scan in dots per inch dpi Note 150 dpi is the fact...

Page 207: ...JPEG Quality Best for content 5 90 Set the quality of a JPEG photo image in relation to the le size and quality of the image Notes Best for content is the factory default setting 5 reduces the le siz...

Page 208: ...Standard Bin is the factory default setting Bin x only appears when at least one optional bin is installed FTP bit Depth 1 bit 8 bit Enable the Text Photo mode to produce smaller le sizes by using 1...

Page 209: ...factory default setting Negative Image Off On Create a negative image of the original document Note Off is the factory default setting Shadow Detail 4 to 4 Adjust the amount of shadow detail visible o...

Page 210: ...n a formatted working hard disk is installed Off is the factory default setting for Secure PDF and Searchable PDF Secure PDF requires you to enter your password twice Content Type Text Graphics Text P...

Page 211: ...5 Difficult Media Letter Difficult Media A5 Difficult Media Legal Difficult Media A4 Custom Scan Size x Book Original Business Card 3 x 5 in 4 x 6 in Specify the size of the original document Note Let...

Page 212: ...fault setting Scan Bit Depth 1 bit 8 bit Enable the Text Photo mode to have smaller le sizes by using 1 bit images when Color is set to Off Note 8 bit is the factory default setting File Name Type a b...

Page 213: ...arm values generate a redder output than the default Print Settings Use To Copies 1 999 Specify a default number of copies for each print job Note 1 is the factory default setting Paper Source Tray x...

Page 214: ...nds on the number of pages and whether they are in portrait or landscape orientation Separator Sheets Off Between Copies Between Jobs Between Pages Specify whether to insert blank separator sheets Not...

Page 215: ...s the factory default setting Recognized Languages English French German Spanish Italian Portugues Danish Dutch Norwegian Swedish Finnish Hungarian Polish Set the language or languages that the OCR ca...

Page 216: ...interpreter This has no effect on pages printed using the PCL XL or PostScript interpreter Download Target RAM Flash Disk Set the storage location for downloads Notes RAM is the factory default settin...

Page 217: ...adjust the settings from the Print dialog and pop up menus Duplex Binding Long Edge Short Edge De ne binding for duplexed pages in relation to page orientation Notes Long Edge is the factory default s...

Page 218: ...default setting Paper Saver Off 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up 16 Up Print multiple pages on a single sheet of paper Notes Off is the factory default setting When the number of pages per sheet is sele...

Page 219: ...ff is the factory default setting To set this option using the Embedded Web Server type the network printer IP address in the Web browser address eld Gray Correction Auto Off Automatically adjust the...

Page 220: ...st Log Delete All Logs Delete All But Current Determine and set how the printer responds when the hard disk is nearly full Notes None is the factory default setting The value de ned in Log Near Full L...

Page 221: ...ed Delete Downloads on Disk Delete Now Do Not Delete Delete downloads from the printer hard disk including all held jobs buffered jobs and parked jobs Notes Delete Now sets the printer to delete the d...

Page 222: ...nt PS Error On Off Print a page containing the PostScript error Note Off is the factory default setting Lock PS Startup Mode On Off Disable the SysStart le Note Off is the factory default setting Font...

Page 223: ...font name Notes 10U PC 8 is the US factory default setting 12U PC 850 is the international factory default setting A symbol set is a set of alphabetic and numeric characters punctuation and special s...

Page 224: ...ge Paper Size and Orientation settings Select the Paper Size and Orientation you want before setting Lines per Page PCL Emulation Settings A4 Width 198 mm 203 mm Set the printer to print on A4 size pa...

Page 225: ...es the Select Paper Feed command This option appears only when it is selected by the PCL 5 interpreter 0 199 allows a custom setting to be assigned Tray Renumber View Factory Defaults MPF Default 8 T1...

Page 226: ...ault font for HTML documents Note The Times font is used in HTML documents that do not specify a font Use To Font Size 1 255 pt Set the default font size for HTML documents Notes 12 pt is the factory...

Page 227: ...tically set to Best Fit Orientation Portrait Landscape Reverse Portrait Reverse Landscape Set the image orientation Note Portrait is the factory default setting Help menu Menu item Description Print A...

Page 228: ...printing on both sides of the paper and printing multiple pages on one side of a single sheet of paper For information on how you can quickly save paper and energy using one printer setting see Using...

Page 229: ...eature Turn off print log features 3 Click Submit Reducing printer noise Enable Quiet Mode to reduce printer noise 1 Open a Web browser and then type the printer IP address in the address eld Notes Vi...

Page 230: ...Sleep Button menu select Hibernate and then touch Submit Adjusting the brightness of the printer display To save energy or if you have trouble reading from the display adjust the brightness of the di...

Page 231: ...n fewer greenhouse emissions energy savings and natural resource savings Lexmark cartons are 100 recyclable where corrugated recycling facilities exist Facilities may not exist in your area The foam u...

Page 232: ...o a different department or location The printer is being serviced by someone from outside your organization The printer is being removed from your premises for service The printer is being sold to an...

Page 233: ...move residual con dential material left by print jobs by securely overwriting les that have been marked for deletion Using the printer control panel 1 Turn off the printer 2 Hold down 2 and 6 while tu...

Page 234: ...ntents of the printer hard disk Disk encryption can take from several minutes to more than an hour during which the printer will be unavailable for other user tasks 4 Click Submit Using the printer co...

Page 235: ...data stored in the printer cannot be accessed by unauthorized persons For more information visit the Lexmark security Web page You can also see the Embedded Web Server Security Administrator s Guide f...

Page 236: ...ION SHOCK HAZARD To avoid the risk of electrical shock when cleaning the exterior of the printer unplug the power cord from the electrical outlet and disconnect all cables from the printer before proc...

Page 237: ...f you encounter print quality problems such as streaks on copied or scanned images 1 Slightly dampen a soft lint free cloth or paper towel with water 2 Open the scanner cover 3 Remove the white unders...

Page 238: ...ADF door 5 Wipe the ADF scanner glass under the ADF door 6 Close the bottom ADF door 7 Place the white underside of the scanner cover on the scanner glass and then close the scanner cover Maintaining...

Page 239: ...ol panel From the home screen touch Status Supplies View Supplies Checking the status of parts and supplies from the Embedded Web Server Note Make sure the computer and the printer are connected to th...

Page 240: ...ages The estimated number of remaining pages is based on the recent printing history of the printer Its accuracy may vary signi cantly and is dependent on many factors such as actual document content...

Page 241: ...parts included in the maintenance kit see the instruction sheet that came with each part Lexmark Return Program fuser maintenance kit type Type Part number XM5100 Series Return Program fuser maintenan...

Page 242: ...packing until you are ready to use them Do not expose supplies to Direct sunlight Temperatures above 35 C 95 F High humidity above 80 Salty air Corrosive gases Heavy dust Replacing supplies Replacing...

Page 243: ...tridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer Note Make sure the cartridge is fully pushed in Warning Potential Damage When r...

Page 244: ...5 Close the multipurpose feeder door and the front cover 1 2 Replacing the imaging unit 1 Lift the front cover and then pull down the multipurpose feeder door 2 1 Maintaining the printer 244...

Page 245: ...2 Pull out the toner cartridge from the printer using the handle 3 Lift the green handle and then pull out the imaging unit from the printer Maintaining the printer 245...

Page 246: ...than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drum Doing so may affect the print quality of future print jobs 6 I...

Page 247: ...er cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer 8 Close the multipurpose feeder door and the front cover 1 2 Maintaining...

Page 248: ...moving it If an optional tray is installed then remove it from the printer To remove the optional tray slide the latch on the right side of the tray toward the front of the tray until it clicks into...

Page 249: ...face able to support the full footprint of the printer Any cart used to move the hardware options must have a surface able to support the dimensions of the hardware options Keep the printer in an upri...

Page 250: ...rol panel Setting up e mail alerts Con gure the printer to send you e mail alerts when the supplies are getting low or when the paper needs to be changed or added or when there is a paper jam 1 Open a...

Page 251: ...IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load th...

Page 252: ...e Wipe All Settings option For more information see Erasing non volatile memory on page 233 Warning Potential Damage Restoring factory defaults returns most printer settings to the original factory de...

Page 253: ...printer is printing Do not load too much paper Make sure that the stack height is below the maximum paper ll indicator Do not slide paper into the tray Load paper as shown in the illustration Make su...

Page 254: ...type are set correctly on the computer or printer control panel Store paper according to manufacturer recommendations Identifying jam locations Notes When Jam Assist is set to On the printer ushes bla...

Page 255: ...r jam in the front cover CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 1 Open the front cove...

Page 256: ...Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 4 Remove the jammed paper Note Make sure t...

Page 257: ...1 2 5 Insert the imaging unit Note Use the arrows on the side of the printer as guides 6 Insert the toner cartridge Note Use the arrows on the side of the printer as guides Clearing jams 257...

Page 258: ...ear door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 1 Open the rear door 2 Remove the jam...

Page 259: ...3 Close the rear door 4 Push the back of the standard tray 5 Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 259...

Page 260: ...2 1 6 Insert the standard tray Paper jam in the standard bin Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 260...

Page 261: ...Paper jam in the duplex unit 1 Remove the tray 1 3 2 2 Remove the jammed paper Note Make sure that all paper fragments are removed 1 2 3 Insert the tray Clearing jams 261...

Page 262: ...Paper jam in trays 1 Pull out the tray 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Insert the tray Clearing jams 262...

Page 263: ...he multipurpose feeder 1 Remove paper from the multipurpose feeder 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Flex fan and align the paper edges before loading Cle...

Page 264: ...r guide Paper jam in the automatic document feeder 1 Remove all original documents from the ADF tray 2 Open the ADF cover 3 Remove the jammed paper Note Make sure that all paper fragments are removed...

Page 265: ...5 Open the scanner cover 6 Remove the jammed paper Note Make sure that all paper fragments are removed 1 2 7 Close the scanner cover Clearing jams 265...

Page 266: ...ar the message and continue printing Change paper source to custom string load orientation Try one or more of the following Load the correct size and type of paper in the tray specify the paper size a...

Page 267: ...Use current paper source to use the available paper size and type in the tray Touch Reset active bin to reset the active bin for a linked set of bins Cancel the print job Check tray x connection Try...

Page 268: ...d 39 Try one or more of the following From the printer control panel touch Continue to ignore the message and continue printing Cancel current print job Install additional printer memory Con guration...

Page 269: ...disk and clear the message Note Formatting deletes all the les stored in the printer hard disk Disk near full Securely clearing disk space Try one or more of the following Touch Continue to clear the...

Page 270: ...ompleting the setup then contact your system support person Fax Station Number not set up Contact system administrator Try one or more of the following From the printer control panel touch Continue to...

Page 271: ...the data being printed Check the length and width guides and make sure the paper is loaded properly in the tray From the printer control panel touch Continue to clear the message and print using a di...

Page 272: ...for a linked set of bins Cancel the current job Load paper source with custom type name paper orientation Try one or more of the following Load the tray or feeder with the correct size and type of pap...

Page 273: ...paper size paper orientation Try one or more of the following Load the feeder with the correct size of paper From the control panel touch Prompt each page paper loaded or Do not prompt paper loaded t...

Page 274: ...ol panel do either of the following Touch Continue holding faxes without printing to clear the message Touch Attempt to print to restart the printer and continue printing Misfeed cleared extra sheets...

Page 275: ...ve the third party supply or part from your printer and install a genuine Lexmark supply or part Note For a list of supported supplies see the Ordering supplies section or go to www lexmark com Not en...

Page 276: ...wing Touch Cancel job to clear the message and cancel the scan job Touch Scan from automatic feeder to continue scanning from the ADF immediately after the last successful scan job Touch Scan from atb...

Page 277: ...ted pages remain 84 xy Replace the imaging unit to clear the message and continue printing For more information see the instruction sheet that came with the supply or see the Replacing supplies sectio...

Page 278: ...eplace maintenance kit to resume printing 80 xy The printer is scheduled for maintenance For more information go to http support lexmark com or contact your service representative Replace missing cart...

Page 279: ...dge is installed 32 13 32 16 32 19 32 22 32 25 32 28 32 31 32 34 32 37 For more information see Using genuine Lexmark parts and supplies on page 240 Note If you do not have a replacement cartridge the...

Page 280: ...ximum number of pages Touch Cancel job to clear the message and cancel the scan job Scanner automatic feeder cover open Close the ADF cover Scanner disabled by admin 840 01 Print without the scanner o...

Page 281: ...hrough the speci ed serial port Make sure Serial Buffer is not set to Disabled From the printer control panel set Serial Buffer to Auto in the Serial x menu SMTP server not set up Contact system admin...

Page 282: ...abled or provide unexpected results Touch Continue to clear the message Too many disks installed 58 1 Turn off the printer 2 Unplug the power cord from the electrical outlet 3 Remove the extra printer...

Page 283: ...orted option in slot x 55 1 Turn off the printer 2 Unplug the power cord from the electrical outlet 3 Remove the unsupported option card from the printer controller board and then replace it with a su...

Page 284: ...electrical outlet Is the power cord plugged into the printer and a properly grounded electrical outlet Go to step 4 Plug one end of the power cord into the printer and the other to a properly grounde...

Page 285: ...print server option or other network device Go to step 9 Connect the printer cable securely to the printer and the computer print server option or other network device Step 9 Make sure to install all...

Page 286: ...tly The problem is solved Go to step 2 Step 2 Check if the internal option is properly installed in the controller board a Turn off the printer using the power switch and then unplug the power cord fr...

Page 287: ...r listed in the Installed Features list Go to step 2 Check if the internal print server is supported by the printer Note An internal print server from another printer may not work with this printer St...

Page 288: ...h the paper size indicators on the tray If you are printing on custom size paper then make sure that the paper guides rest against the edges of the paper Make sure the paper is below the maximum paper...

Page 289: ...the Installed Features list Is the USB or parallel interface card listed in the Installed Features list Go to step 2 Check if you have a supported USB or parallel interface card Note A USB or paralle...

Page 290: ...e problem is solved Step 2 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Do paper jams...

Page 291: ...generate a new le and then print the documents Are the documents printed The problem is solved Go to step 3 Step 3 If you are printing from the Internet then the printer may be reading the multiple j...

Page 292: ...nto the rear USB port Is the ash drive inserted into the front USB port Go to step 2 Insert the ash drive into the front USB port Step 2 Check if the indicator light on the printer control panel is bl...

Page 293: ...t Contact customer support The problem is solved Job prints from the wrong tray or on the wrong paper Action Yes No Step 1 a Check if you are printing on paper that is supported by the tray b Resend t...

Page 294: ...ware overrides the setting in the Finishing menu b Resend the print job Did the job print and collate correctly The problem is solved Go to step 3 Step 3 Reduce the complexity of the print job by elim...

Page 295: ...d on and if Ready appears on the printer display b Resend the print job Do the jobs print The problem is solved Go to step 3 Step 3 If an error message appears on the printer display then clear the me...

Page 296: ...ff Note Disabling Eco Mode or Quiet Mode may increase the consumption of energy or supplies or both Did the job print The problem is solved Go to step 2 Step 2 Reduce the number and size of fonts the...

Page 297: ...ds of time or printing at elevated temperatures Action Yes No Step 1 a Make sure the size of the paper loaded in the tray matches the fuser type Note Use a 110 volt fuser for printing on letter size p...

Page 298: ...er size and type in the Paper menu to match the paper loaded in the trays to be linked Note The paper size and type must match for trays to be linked b Resend the print job Do the trays link correctly...

Page 299: ...ven edges Go to step 2 The problem is solved Step 2 a Use a font that is supported by the printer or install the font that you want to use on your computer For more information contact your system sup...

Page 300: ...p 4 a Reinstall the imaging unit 1 Remove the toner cartridge 2 Remove the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposu...

Page 301: ...ray background disappear from the prints The problem is solved Go to step 2 Step 2 Reinstall the imaging unit and the toner cartridge a Remove the toner cartridge b Remove the imaging unit Warning Pot...

Page 302: ...Step 3 a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to d...

Page 303: ...paper loaded in the tray Does the paper size match the paper loaded in the tray Go to step 3 Do one or more of the following Specify the paper size from the tray settings to match the paper loaded in...

Page 304: ...y settings to match the paper loaded in the tray Step 3 a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job...

Page 305: ...to step 2 The problem is solved Step 2 a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do n...

Page 306: ...g edge Trailing edge Action Yes No Step 1 a Move the width and length guides in the tray to the correct positions for the size of the paper loaded in the tray b Resend the print job Do print irregular...

Page 307: ...until you use it b Resend the print job Do print irregularities still appear Go to step 6 The problem is solved Step 6 Replace the imaging unit and then resend the print job Do print irregularities st...

Page 308: ...t from Printing Preferences or from the Print dialog b Resend the print job Is the print still too dark Go to step 4 The problem is solved Step 4 Check if the paper loaded in the tray has texture or r...

Page 309: ...the tray Step 3 a Depending on your operating system specify the paper type texture and weight from Printing Preferences or from the Print dialog b Resend the print job Is the print still too light G...

Page 310: ...it and then resend the print job Is the print still too light Contact customer support The problem is solved Repeating defects appear on prints Action Yes No Step 1 a Replace the imaging unit if the d...

Page 311: ...d in the tray Is the tray set to the type and weight of the paper loaded Go to step 3 Change the paper loaded in the tray to match the paper type and weight speci ed in the tray settings Step 3 a Depe...

Page 312: ...y or feeder from Printing Preferences or the Print dialog b Resend the print job Do streaked horizontal lines appear on prints Go to step 2 The problem is solved Step 2 From the printer control panel...

Page 313: ...ppear on prints Go to step 5 The problem is solved Step 5 Replace the imaging unit and then resend the print job Do streaked horizontal lines appear on prints Contact customer support The problem is s...

Page 314: ...its original wrapper until you use it b Resend the print job Do streaked vertical lines appear on prints Go to step 4 The problem is solved Step 4 a Reinstall the imaging unit 1 Remove the toner cartr...

Page 315: ...mer support at http support lexm ark com or your service representative The problem is solved Toner rubs off Leading edge Trailing edge ABC DEF Action Yes No Step 1 From the Paper menu on the printer...

Page 316: ...ed in the tray Is the paper type for the tray set to Transparency Go to step 2 Set the paper type to Transparency Step 2 a Check if you are using a recommended type of transparency b Resend the print...

Page 317: ...problem is solved Step 4 a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the...

Page 318: ...placement of the document or photo Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner Is the document or photo loaded correctly Go to step 2 Place the do...

Page 319: ...r cartridge Is the print quality satisfactory Go to step 5 See Print quality problems on page 298 Step 5 Check the placement of the document or photo Make sure the document or photo is loaded facedown...

Page 320: ...e the current setting c Resend the copy job Do pages show washed out or overexposed prints Contact customer support The problem is solved Scanner unit does not close Action Yes No Check if there are n...

Page 321: ...the display Is there an error or status message on the display Clear the error or status message Go to step 2 Step 2 Check if the power cord is plugged into the printer and a properly grounded electr...

Page 322: ...n be connected to the printer so that digital telephone services can be used If you are using an ISDN telephone service then connect the printer to an analog telephone port an R interface port on an I...

Page 323: ...he problem is solved Go to step 9 Step 9 a Temporarily disable call waiting Contact your telephone company to obtain the keypad sequence for temporarily disabling call waiting b Try sending or receivi...

Page 324: ...the upper left corner Note Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass Can yo...

Page 325: ...e toner cartridge For more information see the instruction sheet that came with the supply Can you receive faxes The problem is solved Contact customer support Fax and e mail functions are not set up...

Page 326: ...e using a proxy server then temporarily disable it to load the Web page correctly Print a network setup page or menu settings page and then locate the IP address in the TCP IP section b Click Settings...

Page 327: ...the printer display Clear the error message Go to step 3 Step 3 Check the cable connections between the printer and the print server to make sure they are secure For more information see the setup doc...

Page 328: ...to step 5 Place the document or photo facedown on the scanner glass in the upper left corner Step 5 Send a print job and then check for print quality problems From the General Settings menu adjust the...

Page 329: ...selected in the destination con guration settings Is the Append time stamp or Overwrite existing le check box selected in the destination con guration settings Contact customer support Select the App...

Page 330: ...s the power cord plugged into the printer and a properly grounded electrical outlet Go to step 4 Connect the power cord to the printer and a properly grounded electrical outlet Step 4 Check if the ele...

Page 331: ...tings pages and then locate the IP address in the TCP IP section Note An IP address appears as four sets of numbers separated by periods such as 123 123 123 123 b Click Settings Apps Apps Management S...

Page 332: ...is Connected Note If the status is Not Connected then the connection may be intermittent or the network cable may be defective Contact your system support person for a solution and then print another...

Page 333: ...type and serial number Go to http support lexmark com to receive e mail or chat support or browse through the library of manuals support documentation drivers and other downloads Technical support via...

Page 334: ...ny reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does no...

Page 335: ...used in various application programs and that the printer emulates the functions corresponding to the commands PostScript is a registered trademark of Adobe Systems Incorporated in the United States...

Page 336: ...accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case t...

Page 337: ...your local sales office phone number India E Waste notice This product complies with the India E Waste Management and Handling Rules 2011 which prohibit use of lead mercury hexavalent chromium polybr...

Page 338: ...aserov z en Nevystavujte se p soben laserov ho paprsku FARE Usynlig laserstr ling n r patroner fjernes og sp rreanordningen er sl et fra Undg at blive udsat for laserstr len GEVAAR Onzichtbare laserst...

Page 339: ...ally higher than the average Values are subject to change See www lexmark com for current values Sleep Mode This product is designed with an energy saving mode called Sleep Mode The Sleep Mode saves e...

Page 340: ...d in power units of Watts the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage The total product energy usage is the sum of each mo...

Page 341: ...ent This section contains regulatory information pertaining to products that contain telecommunication terminal equipment such as facsimile Notice to users of the US telephone network FCC requirements...

Page 342: ...AC surge arrestor is de ned as one that is suitably rated and certi ed by UL Underwriter s Laboratories another NRTL Nationally Recognized Testing Laboratory or a recognized safety certi cation body...

Page 343: ...es prises de t l phone CA11A Notice to users of the New Zealand telephone network The following are special conditions for the Facsimile User Instructions The grant of a telepermit for any item of ter...

Page 344: ...ilis pour toute installation car ces impulsions existent sur toutes les lignes t l phoniques suisses Verwendung dieses Produkts in der Schweiz F r dieses Produkt muss ein schweizerischer Billing Tone...

Page 345: ...in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for...

Page 346: ...y service involves the exchange of a product or part the item replaced becomes the property of the Remarketer or Lexmark The replacement may be a new or repaired item The replacement item assumes the...

Page 347: ...nce of Lexmark or a Remarketer for this product under this limited warranty you may recover actual damages up to the limit set forth in the following paragraph Lexmark s liability for actual damages f...

Page 348: ...y 266 Change paper source to custom string load orientation 266 Change paper source to custom type name load orientation 266 Change paper source to paper size load orientation 267 Change paper source...

Page 349: ...er 102 multiple pages on one sheet 101 on both sides of the paper duplexing 98 on letterhead 96 on transparencies 95 photos 95 placing separator sheets between copies 100 quick copy 94 reducing 99 sel...

Page 350: ...function setting up 106 e mail options advanced options 112 darkness 110 message 110 original size 110 page setup 111 recipient s 110 resolution 110 Save As Shortcut 110 Send As 111 subject 110 e mai...

Page 351: ...Eco Mode 228 Hibernate mode 230 Quiet Mode 229 H hardware options adding print driver 53 held jobs 91 printing from a Macintosh computer 92 printing from Windows 92 held print jobs printing from a Mac...

Page 352: ...2 letterhead in trays 59 multipurpose feeder 72 transparencies 72 loading letterhead paper orientation 80 loading paper 2100 sheet tray 66 250 sheet tray 59 550 sheet tray 59 M maintenance kit orderin...

Page 353: ...ge 240 organizing cables 50 original size e mail options 110 scan options 141 output le type changing 109 P page setup e mail options 111 fax options 134 scan options 142 paper characteristics 81 diff...

Page 354: ...nimum clearances 10 moving 10 248 249 selecting a location 10 shipping 249 printer con gurations 11 printer control panel 15 factory defaults restoring 252 Printer had to restart Last job may be incom...

Page 355: ...Remove packaging material area name 276 Remove paper from standard output bin 276 Replace all originals if restarting job 276 Replace cartridge 0 estimated pages remain 88 xy 276 Replace cartridge pr...

Page 356: ...Remove defective disk 61 276 Remove packaging material area name 276 Remove paper from standard output bin 276 removing printer hard disk 44 repeat print jobs 91 printing from a Macintosh computer 92...

Page 357: ...estinations 136 security modifying con dential print settings 92 Security Audit Log menu 174 security settings information erasing 233 security Web page where to nd 235 selecting a location for the pr...

Page 358: ...rays linking 76 77 unlinking 76 77 troubleshooting an application error has occurred 331 cannot open Embedded Web Server 331 checking an unresponsive printer 284 fax and e mail functions are not set u...

Page 359: ...paper size setting 59 Universal Setup menu 155 unlinking trays 76 77 Unsupported option in slot x 55 283 Unsupported USB hub please remove 269 USB port 50 USB port x disabled 56 283 USB parallel inte...

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